COMM292-329-Syllabus-2019 W2- Updated PDF

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COMM 292/329: Organizational Behaviour and Management UPDATED COURSE INFORMATION Course title: Organizational Behaviour and Management Course code: COMM 292/329 Session and term: 2019W2 Section(s): See below Course duration: Jan 06 to Apr 08, 2020 Division: OBHR INSTRUCTOR INFORMATION Course Section Instructor 292 201 Min Kay 292 207 Min Kay 292 209 Lingtao Yu 292 211 Barnini Bhattacharyya 292 212 Wayne Rawcliffe 292 213 Zorana Svedic 292 214 Zorana Svedic 329 201 Wayne Rawcliffe 329 202 Chris Rowell 329 203 Chris Rowell

Credits: Class location: Class times: Pre-requisites: Co-requisites:

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Class Times & Location M/W 8:30-10:00 HA 295/291 M/F 2:30-4:00 HA 291 T/R 11:00-12:30 HA 291 T/R 3:30-5:00 HA 291 W/F 10:00-11:30 HA 295/291 W/F 1:00-2:30 HA 291/295 W/F 2:30-4:00 HA 291/295 T/R 9:30-11:00 HA 492 T/R 3:30-5:00 HA 039 T/R 5:00-6:30 HA 234

Office Hours: By Appointment COURSE DESCRIPTION Commerce 292/329 is the introductory core course in Organizational Behaviour (OB). The primary objective of this course is to teach you about the effects of organizational structures and interpersonal processes on the behaviour of individuals in organizations and the wider implications for the effectiveness and success of organizations. You will also learn to consider the entire organization as an actor and examine how it behaves in different types of environments. Throughout the course an emphasis is placed on how you, as an organizational member or consultant, might experience, interpret, and manage people, structures, and processes in organizations. COURSE FORMAT Each class usually starts with a short lecture, followed by in-class discussions and group activities. The main goal of the course is to help you develop interpersonal skills that will allow you to succeed in your future career in business. This course is designed to sharpen your ability to diagnose and solve a broad range of organizational problems. Through readings, lectures, cases, and experiential exercises, we will introduce you to frameworks from the social sciences that are useful for understanding organizational processes and teach you how to apply these frameworks to particular situations. LEARNING OBJECTIVES The learning objectives for this course are: 1. To develop an understanding of key Organizational Behaviour concepts and how they apply to any setting. 2. To improve team-work skills by gaining an appreciation of team dynamics. 3. To improve communication skills by understanding how we interpret information. 4. To introduce personal leadership and apply specific lessons that can help fulfil your leadership potential. 5. To understand how organizations are structured and the consequences of organizational design and culture. COMM 292/329 Various Sections

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COMM 292/329: Organizational Behaviour and Management UPDATED During this course you will be engaged in an ongoing group process so that you can work on achieving some mastery in the following interpersonal dynamics:  Awareness of how your values and attitudes affect the dynamics of your group.  Awareness of how feedback, or the lack of it, affects the group process.  Awareness of how motivating others, or failing to motivate others, directly affects group outcomes.  Awareness of how you can more effectively contribute to group processes in the future. ASSESSMENTS Summ aryy Sum mar Component Active Learning MyLab Class Prep Commentaries Group Projects Final Paper Total

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Details Ass ssessm essmeents Deta ils ooff A ss essm Specific instructions will be posted as assignment outlines on Canvas in addition to the below overview. ACTIVE LEARNING – 20% Every student is expected to attend all classes in full. The experiences of students are highly useful to contextualize the theoretical ideas and to relate the concepts to real-life contexts. Active learning can be demonstrated by participating in class discussions, completing class prep online, answering clicker questions, providing feedback to your peers, and doing self-evaluations. Online class prep must be submitted via Canvas before 8 am on Monday for the first class of the week, and Wednesday for the second class of the week. For exact deadlines see Canvas Assignments. An important goal for this course is learning to actively listen, think critically, and effectively communicate ideas in groups and to work as a positive and productive contributor. Therefore, students are expected to read assigned materials and prepare for each class. Participation is highly valued. Quality beats quantity when making contributions in the classroom. Verbal contributions that add value will be noted by the instructor. Students need to place their name cards in front of them at each class. This will help students to get credit for their contributions; NO name card, NO credit. Individual verbal contributions will be noted in small group work, as well as in the class environment. In order to achieve top marks for in-class participation, a student must: (1) attend the class regularly, (2) participate in the class discussions (by asking questions or making comments), (3) complete activities in small groups, and (4) contribute positively to the learning environment and be respectful of other students. You must be in class to complete and receive credit for the in-class activities. No make-up classes, activities or assignments will be offered! Attendance alone does NOT guarantee full participation marks! MYLAB CLASS PREP – 5% For some portion of the classes, individual work will have to be completed prior to the class via MyLab Management website, due before 8 am on Monday for the first class of the week, and Wednesday for the second class of the week. MyLab class prep includes the online Dynamic Study Modules (DSM) and Personal Inventory Assessments (PIA). They are auto-scored based on completion.

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COMM 292/329: Organizational Behaviour and Management UPDATED Dynamic Study Modules (DSM) quizzes employ adaptive technology to reinforce business concepts by providing students with personalized set of questions based on what they already know. Each DSM covers concepts related to the assigned readings. These must be completed online BEFORE the specific lecture, and you can do them even before you read the assigned chapter. DSM Practice assignment is provided for you to learn how to use DSM. Personal Inventory Assessments (PIA) is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in class. For exact deadlines on DSM and PIA, see MyLab. LATE submissions will NOT be accepted and will receive zero grade! COMMENTARIES – 15% The study of organizational behaviour is enriched by individual exploration of personal views on, experience with, and observations of the field and its broad applications. For this reason, students will be encouraged to share their individual insights and questions arising from their growing knowledge of the field through online commentaries on business news. There are three commentary assignments scheduled throughout the term. You will author your own commentary as well as provide the feedback on the commentaries of your peers. Each commentary post will be based on a different level of organizational behaviour: (1) Individual, (2) Group, and (3) Organizational. Stronger posts will move beyond simple opinion and link to course concepts and show evidence of critical thinking and/or personal examples. Check Canvas Assignments for full details and specific deadlines! Late submissions will NOT be accepted, and will receive zero grade! GROUP PROJECTS – 30% Group projects are designed to give you the chance to apply course content by developing your teamwork skills for the workplace. You will be placed into a consulting group early into the term to complete these projects. To assist you with a team-building process, your group will first work on the Fantasy Project (5%) – which includes the quick 3-minute presentation in-class. Check Canvas Assignments for full details! The Case Project (25%) is designed to simulate a consulting project. Students act as members of a consulting group hired to diagnose OB-related problems and to recommend a plan for solving them. Each team will be responsible for writing a Case Report on a selected OB-related movie case. For the report, there is a 3,000 word limit (include word count). Each team will also be responsible for delivering a 10-minute Case Presentation on the subject. Check Canvas Assignments for full details! Report (PDF) file must be submitted first to TurnitIn site to check for content similarities. Both Report (PDF) and Presentation (MS PowerPoint PDF) files must be submitted via Canvas Assignments by deadlines stated on the course website. Late submissions will NOT be accepted, and will receive zero grade! Finally, this is a group project and students will be evaluated on their performance within the group! Each group member must complete the Group Peer Evaluation form via iPeer, which requires team-members to rate the participation of all the members in the group. Individual marks for all group work will be weighted by a peer evaluation. Peer evaluation form must be signed by EACH team-member and submitted in the due class. Incomplete forms will NOT be accepted! Groups who do NOT submit their Group Peer Evaluation form by the deadline will be penalized 50% of the full grade!

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COMM 292/329: Organizational Behaviour and Management UPDATED FINAL PAPER – 30% Instead of final exam, you will submit a paper describing your own reflections on the course. As background, we will have covered a number of topical areas related to organizational behavior and management by the end of the course. This assignment asks you to take a moment to reflect on what you learned in the course. Our goal is to get you to distill down the key lessons from the course both for your present learning, but also for the future. By future, think of this as a way of capturing those things you learned that might be useful to reflect back on later in your career. Final paper will be submitted online. Final Paper (PDF) file must be submitted first to TurnitIn site to check for content similarities. Check Canvas Assignments for full details and specific deadlines! Late submissions will NOT be accepted, and will receive zero grade! LEARNING MATERIALS Req uir ed R ead in gs & MyLa b Ma na gem ent Requir uired Read eadin ings yLab Mana nagem gement Text: Nancy Langton, Stephen P. Robbins, and Timothy A. Judge Organizational Behaviour, 8th Canadian edition. Scarborough, ON: Prentice Hall Canada. 2019.  

MyLab Management with eText $75 ISBN 9780134882451 (via UBS Bookstore or www.pearson.com) MyLab Management without eText $55 ISBN 9780134861197 (via www.pearson.com) NOTE: MyLab Management Registration info and Course IDs are posted on our Canvas site!

Requir uired Techn chnolog ologyy Req uir ed Te chn olog iClicker: Each student will need to purchase and register their own clicker and bring this to each class! They are available for purchase at the UBC Bookstore for $55.95. You can also get previously owned iClickers for less. Laptops or Tablets: Students are encouraged to bring laptops or tablets to class. Students may be asked to go online in small groups to undertake research and prepare for discussion. Course Website: The course will be supported in Canvas (enrolled students are automatically added to the Canvas Learning Management System course). Students should familiarize themselves with the course website and content, and expect to check back for updates throughout the term. Indeed, it should be a site you go to often to keep up with class prep information, to submit assignments, and get other guidance. COURSE-SPECIFIC POLICIES AND RESOURCES Mis Misse sed orr LLat atee A Assi ssign gnme ments, and Regrad radin ing off A Ass ssess essm ents se do at ssi gn me nts, an d Reg rad in go ss ess men ts  Class attendance is required. You must be in class to complete in-class activities. No make-up classes, activities or assignments will be offered. The only exception are pre-approved absences (in writing) to represent the University (such as varsity sports or music). Please consult Sauder’s attendance policy for further details: https://mybcom.sauder.ubc.ca/attendance 

Late by one minute is late and will attract the grading penalty indicated. Assignments are due in the manner specified (either in this syllabus or otherwise in the relevant assignment outline) by the specified due date (Pacific Time and UBC server time). LATE assignments will score zero grade; this is a firm policy!

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In circumstances that merit an Academic Concession (for example: major illness, family bereavement), students should notify the instructor and obtain an Academic Concession from the UGO. In these circumstances, an accommodation may be granted: see “Academic Concessions” below for details.

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In the event that you feel something was missed in the grading of your work (be it mathematical error or other), please write a brief summary of what you feel needs further attention and submit this re-read request

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COMM 292/329: Organizational Behaviour and Management UPDATED with your marked work. If you request a re-read, it will be read from scratch and your grade may go up or down. Each grade component is considered final one week after given to the class and will no longer be open for re-reading or discussion. Acad emic Co nc ession Academic Conc ncession essionss The course policy default is that there will be no make-up work provided, and no extensions to deadlines. However, if a student has an Academic Concession from the UGO: 

The student may be excused for in-class activities. Excused activities are not calculated as part of a student’s total grade.

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The due date for an individual assignment may be deferred by, at most by three days (contingent on and proportionate to the duration of the granted concession).

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The student’s group will proceed with the group assignments on the regular timeline. However, notwithstanding the foregoing, the concession will be taken into account to the extent it impacts an individual’s ability to proportionally contribute.

Oth er Co urs cies Other Cours ursee Poli Policies  Preparation. Guidance on how to prepare for each class will be posted to the course website. It is each student’s responsibility to understand what is required and to complete the necessary readings or other preparation that is directed. 

Punctuality. On-time attendance is expected in classes. Late attendance will affect the participation grade. Punctuality is extremely important, as students who arrive late (or leave early) disturb all others. You should not leave the room during the 80 minutes of class time unless there is a pressing reason to do so. Attendance does not earn you participation grades, but is a pre-requisite to being able to earn participation marks.

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Professionalism. Students are expected to contribute during class discussions in order to enrich the learning experience for everyone. However, individual students should not monopolize or dominate discussions, precluding or intimidating others from contributing. When someone is talking, it is expected that everyone will listen and not hold parallel conversations. While casual attire is generally appropriate, more formal business attire is expected for the two team presentations, unless other apparel is employed for dramatic effects.

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Cell phones. Your phone should be on silent (vibrate turned off) and should be put away in bags/pockets. Do not use it in class unless specifically instructed to do so. If we see you using it in class when not instructed, we will ask you to leave the room for the remainder of the class so that you do not distract others, and this will negatively impact your participation grade.

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Laptops and Tablets. Expect to use pen and paper, not your mobile device, for note-taking in class. The default use of laptops/tablets is “lids-down” and you should only open up your laptop/tablet when asked to do so for a specific task.

These expectations are spelled out in the Course Contract. You must indicate agreement to the terms of this contract via Canvas Assignments by deadline stated in course schedule. UNIVERSITY POLICIES AND RESOURCES UBC provides resources to support student learning and to maintain healthy lifestyles but recognizes that sometimes crises arise and so there are additional resources to access including those for survivors of sexual violence. UBC values respect for the person and ideas of all members of the academic community. Harassment and discrimination are not tolerated nor is suppression of academic freedom. UBC provides appropriate accommodation for students with disabilities and for religious observances. UBC values academic honesty and COMM 292/329 Various Sections

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COMM 292/329: Organizational Behaviour and Management UPDATED students are expected to acknowledge the ideas generated by others and to uphold the highest academic standards in all of their actions. Details of the policies and how to access support are available on the UBC Senate website at https://senate.ubc.ca/policies-resources-support-student-success. Acad emic In teg rit Academic Integ tegrit rityy The Sauder School of Business places a very high value on academic honesty. The integrity of academic work of faculty and students alike underpins the value of your degree. This is analogous to the role of ethical behaviour in the business world, where honesty and integrity underpin the value of organizations and the people who run them. To this end, the University of British Columbia has a set of policies dealing with academic integrity and related issues. The University of British Columbia's general policies on plagiarism can be found in the UBC Calendar. All UBC students are expected to behave as honest and responsible members of an academic community. Failure to follow appropriate policies, principles, rules and guidelines with respect to academic honesty at UBC may result in disciplinary action. It is the student’s responsibility to review and uphold applicable standards of academic honesty. Instances of academic misconduct, such as cheating (including using an iClicker for someone else), plagiarism, resubmitting the same assignment, impersonating a candidate, or falsifying documents, will be strongly dealt with according to UBC’s procedures for Academic Misconduct. All assignments may be run through a similarity-checking tool, which effectively identifies passages that have been published in a variety of sources previously. If you correctly cite the work of others, including footnotes and appropriate grammar markings, this similarity will also be identified and have no impact on your paper. If you need assistance on the correct way to cite and account for quotations start with resources available at lam.library.ubc.ca. If we identify papers that have a high similarity index that is not explained via citations, then the student is asked to supply, within 72 hours, any written explanation or evidence that might help in the review process. To this end, students should always keep a written record of their work, including drafts. The Course Coordinator will then review the available material and make a recommendation to the Associate Dean, UGO. If the conclusion is that plagiarism took place then the student will get zero for the assignment and may be referred to the UBC PACSD (Pr...