Deakin University Unit Guide PDF

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Faculty of Business and

MPM701 Business Process Manage

Deakin University Unit G

Trimester 1,

CONTENTS

WELCOME ..........................................................................................................................................................................

WHO IS THE UNIT TEAM? .................................................................................................................................................. Unit Chair: leads the teaching team and is responsible for overall delivery of this unit ............................................ Unit chair details ........................................................................................................................................................ Other members of the team and how to contact them ............................................................................................. Administrative queries ............................................................................................................................................... ABOUT THIS UNIT .............................................................................................................................................................. Unit development in response to student feedback .................................................................................................. Your Course and Deakin's Graduate Learning Outcomes ........................................................................................... Your Unit Learning Outcomes .................................................................................................................................... ASSESSING YOUR ACHIEVEMENT OF THE UNIT LEARNING OUTCOMES .......................................................................... Overview .................................................................................................................................................................... Hurdle requirements .................................................................................................................................................. Summative assessment .............................................................................................................................................. - Summative assessment task 1 ................................................................................................................................. - Summative assessment task 2 ................................................................................................................................. - Summative assessment task 3 ................................................................................................................................. Your learning experiences in this Unit - and your expected commitment .................................................................. Contact Hours ............................................................................................................................................................ Note ............................................................................................................................................................................ UNIT LEARNING RESOURCES ............................................................................................................................................. Essential learning resources ....................................................................................................................................... Recommended learning resources ............................................................................................................................. KEY DATES FOR THIS TRIMESTER ......................................................................................................................................

UNIT WEEKLY ACTIVITIES ..................................................................................................................................................

06 February 2018

Deakin University, Faculty of Business a MPM701 Business Process Management - Trimester

WELCOME

Welcome to the MPM701 Business Process Management unit. MPM701 has been taught in the Faculty since 2010 and gained popularity among students for its pragmatism and industry relevance. Business Process Management (BPM) is i a business discipline that is increasingly embraced by employers in all industries, worldwide, and it is set to dominate management approaches into the future. Informed by strategic management and supported by information and communications technologies, BPM is a discipline that all business graduates everywhere shouldn't be without. We are certain that its relevance to your studies and future careers will resonate with you from week one of the trimester. A s understanding of BPM will help equip you with that competitive edge that you are seeking and will help you to see tho things that others can't.

You may need to contact me in my capacity as the MPM701 unit chair at some stage during this trimester. Unit communications will be via the discussion boards and news briefs on the MPM701 CloudDeakin site. For personal matt in an emergency, you may need to contact me directly, my contact details are shown below. If I am not at my campus o when you call, please leave a message on my voicemail, or email me, and I will respond as soon as practicable.

This Unit Guide provides you with the key information about this Unit. For the best chance of success, you should read carefully and refer to it frequently throughout the trimester. Your Unit site (inside DeakinSync) also provides informati about your rights and responsibilities. We will assume you have read this before the Unit commences, and we expect refer to it throughout the trimester.

WHO IS THE UNIT TEAM? Unit Chair: leads the teaching team and is responsible for overall delivery of this unit Jeff Chamberlain

Unit chair details Unit Chair Name

Dr Jeff Chamberlain

Department

Management

Faculty

Business and Law

Campus

Melbourne Burwood Campus

Email

[email protected]

Phone

+61 3 924 45026

Other members of the team and how to contact them Burwood Campus Name

Mr Mike Bengough

Email

[email protected]

Name

Mr James Malone

Email

[email protected]

Name

06 February 2018

Dr Steve Ogden

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Deakin University, Faculty of Business a MPM701 Business Process Management - Trimester Email

[email protected]

Administrative queries If you need help with any aspect of your life at Deakin, you can: ● ● ● ● ●

Contact your Unit Chair or Lecturer Speak to a Student Adviser Drop in or contact Student Central Ask Watson in DeakinSync Visit the Division of Student Life

ABOUT THIS UNIT

This unit provides foundation skills and knowledge about the management of business processes and emphasises the importance of their links to organisational strategies. It considers the role of information and communication technolog supporting business processes and it introduces enterprise systems and the ways in which these can automate process report on the goals and objectives of the organisation. The unit highlights that business process management (BPM) is applicable in all industries, for example, manufacturing, wholesale and service sectors, and that it is pertinent to busine organisations of all sizes. The unit introduces business processes from architectural, problem scoping, modeling, methodological and measurement perspectives. The unit prepares students to develop and enhance professional caree industry, government, and the not-for-profit sector.

Unit development in response to student feedback

Every trimester, we ask students to tell us, through eVALUate, what helped and hindered their learning in each Unit. Yo strongly encouraged to provide constructive feedback for this Unit when eVALUate opens (you will be emailed a link).

We take your feedback and evaluation very seriously and at the end of this unit you are strongly encouraged to comple Student Evaluation form.

If you have any concerns about the Unit during the trimester, please contact the unit teaching team - preferably early i trimester - so we can discuss your concerns, and make adjustments, if appropriate.

Your Course and Deakin's Graduate Learning Outcomes GLO1 Discipline-specific knowledge and capabilities:

appropriate to the level of study related to a discipline or profession

GLO2 Communication:

using oral, written and interpersonal communication to inform, motivate and effect c

GLO3 Digital literacy:

using technologies to find, use and disseminate information

GLO4 Critical thinking:

evaluating information using critical and analytical thinking and judgment

GLO5 Problem solving:

creating solutions to authentic (real world and ill-defined) problems

GLO6 Self-management: GLO7 Teamwork:

06 February 2018

working and learning independently, and taking responsibility for personal actions working and learning with others from different disciplines and backgrounds

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Deakin University, Faculty of Business a MPM701 Business Process Management - Trimester GLO8 Global citizenship:

engaging ethically and productively in the professional context and with diverse communities and cultures in a global context

Each Deakin course has Course Learning Outcomes which explain what the Deakin Learning Outcomes mean in your discipline. Learning in each unit builds towards the Course Learning Outcomes.

Your Unit Learning Outcomes

Each Unit in your course is a building block towards these Graduate Learning Outcomes - not all Units develop and asse every Graduate Learning Outcome (GLO).

These are the Learning Outcomes (ULO) for this Unit At the completion of this Unit, successful students can:

Deakin Graduate Learning Outcomes

ULO1 Relate the principles and frameworks of BPM to the achievement of organisational strategies and goals.

GLO1: Discipline-specific knowledge and capabilities

ULO2 Generate solutions to organisational problems using the tools and methodologies of BPM.

GLO1: Discipline-specific knowledge and capabilities GLO5: Problem solving

ULO3 Critically evaluate the appropriateness of enterprise systems to enable BPM and change.

GLO1: Discipline-specific knowledge and capabilities GLO4: Critical thinking

ULO4 Design and deliver informed recommendations about process change to a variety of organisational audiences.

GLO1: Discipline-specific knowledge and capabilities GLO2: Communication GLO3: Digital literacy GLO5: Problem solving

ASSESSING YOUR ACHIEVEMENT OF THE UNIT LEARNING OUTCOMES Overview In brief, these are the assessment tasks for this Unit (details below): Presentation 10%, Written Assignment 2000 words 40%, Examination 2 hours 50% Hurdle requirement: achieve at least 50% of the marks available on the examination.

Hurdle requirements This unit has a hurdle requirement. In addition to achieving at least 50% in the unit overall, to obtain a passing grade in the unit you must: Brief summary of assessment tasks and hurdle requirement

Rationale

Achieve at least 50% of the marks available on the examination.

To demonstrate substantial and immediate understanding of the varied concepts pertaining to

the discipline of Business Process Management. If you satisfy the hurdle requirement, your final mark out of 100 will be determined using the weightings in the assessm tables below.

06 February 2018

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Deakin University, Faculty of Business a MPM701 Business Process Management - Trimester

Students who fail a hurdle requirement of a unit will receive a mark of no more than 44% for that unit. Your grade is determined from your final mark out of 100 according to the Deakin University scale: 0 to 49: N (fail grade) 50 to 59: P 60 to 69: C 70 to 79: D 80 or greater: HD

Summative assessment

(tasks that will be graded or marked) NOTE: It is your responsibility to keep a backup copy of every written assignment. In the unusual event that one of y assignments is misplaced, you will need to submit the backup copy. Any work you submit may be checked by electro other means for the purposes of detecting collusion and/or plagiarism.

- Summative assessment task 1 Summative Assessment Task 1 (Individual) Brief description of assessment task

Prepare and present a 10-15 minute presentation based on your major assignm You present this in your groups but you are individually assessed against a set of criteria. Cloud (online) students present in the CloudDeakin environment. Camp students present in their located learning spaces.

Detail of student output

10-15 minute presentation

Grading and weighting (% total mark for unit)

10%

This task assesses your achievement of these Unit Learning Outcome(s)

ULO1 and ULO4 This assessment component will test your ability to draw upon your understand the principles and frameworks of BPM, to develop a succinct set of recommend for the achievement of organisational strategies and goals via process change. Y recommendations will be built into an informed and concise presentation that y will design and deliver to an audience, just as would be expected in professional practice.

This task assesses your GLO1, GLO2, GLO3 and GLO4 achievement of Graduate Learning This assessment component will expose you to an important and key communic aspect of BPM - presenting summaries to stakeholders. Using oral communicatio Outcome(s) formally as a presenter, you will inform others, and practice the art of motivatin influencing others with a view to positively invoking organisational change. You use newly learned discipline specific knowledge and capabilities to deliver your presentation. You will also use technologies to craft and develop and then prese and support your presentation. How and when you will receive feedback on your work

Feedback will be provided immediately upon completion of the presentation.

When and how to submit your work

Oral presentations are conducted during Weeks 8, 9 and 10 of the trimester....