Defining the 6Cs - Grade: B PDF

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defining the 6 c's in health and social care...

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Defining the 6Cs Care ‘The care the Health Service delivers helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them, consistently, throughout every stage of their life’ (2015). For example working in a hospital people expect to receive the same level of care each and everytime no matter what the problem. Compassion ‘Compassion is how care is given through relationships based on empathy, respect and dignity - it can also be described as intelligent kindness, and is central to how people perceive their care’ (2015). For example working in an adult's care home you must have compassion not only for the elderly but for their relatives as well as some of their situations can very difficult and they might not have as much independence as before. Competence ‘Competence means all those in caring roles must have the ability to understand an individual’s health and social needs and the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence’ (2015). When working in any kind of health and social care setting you must be able to understand each person's needs for example if someone with a visual impairment was in your care you must not only understand their needs you must be able to see things from their point of view in order to give them the best possible care. Communication ‘Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say and do and essential for "no decision about me without me". Communication is the key to a good workplace with benefits for those in our care and staff alike’ (2015). When working with children for example you must be able to listen to not only their needs but the parents/careers as well. when working in schools for example you must listen to the students in order to find the best way to help each individual learn and grow say a child has a different learning style to the rest of the class you must speak to them and find out how you can improve your lessons to make it easier for them to understand.

Courage ‘Courage enables us to do the right thing for the people we care for, to speak up when we have concerns and to have the personal strength and vision to innovate and to embrace new ways of working’ (2015). When working with a charity like Macmillan for example you need to only have courage yourself but be able to give other people courage and to support them anyway you can and it enables us to do the right thing thing for the patient. Another example of this would be if you worked in the hospital and it was a patient's wishes not to be resuscitated you would need courage to follow their wishes. Commitment ‘A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients, to take action to make this vision and strategy a reality for all and meet the health, care and support challenges ahead’ (2015). When working in health and social care you need to not only be committed to the service user but to the job as well as they expect to receive the best possible service and this may mean working over time like when working in the hospitals as a nurse, their hours are long and often hard work however they are committed to making a difference and that is why they stick with it.

Health and Careers (2015) The 6Cs. Available at: https://www.healthcareers.nhs.uk/about/working-health/6cs (Accessed: 26 September 2016)....