Emails - Assignment 7 PDF

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Assignment 7...

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Q. All the appointment slots are booked for an immigration advisor. I need important advising. Can you please book an appointment for me? A: Dear [Name], Thank you for your inquiry. Please note that pursuant to the Immigration and Refugee Protection Act, only licensed immigration advisors may give immigration advice. We have two advisors at this Office who are authorized to advise students on questions of immigration. To find out how to connect with them see: https://www.mun.ca/international/programming/immigrationadvising/Booking-appointmentdrop-inhours.php To ascertain how we can best help you, please answer the following questions: a) Are you a prospective student, visiting student or employee, accepted to Memorial University, alumni, or dependent? b) If you are an accepted student, alumni, or dependent, which campus? St. John’s, the Marine Institute, or Grenfell? c) Are you registered for this term? d) Are you seeking assistance with temporary or permanent residency/citizenship? e) What’s your question? You may also find it useful to consult the Immigration Canada website at https://www.cic.gc.ca. For information relating to COVID-19 and immigration concerns, please see https://www.mun.ca/covid19/students/international-students/. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University Q. I am interested in applying to Memorial. How can I apply? Dear [Name], Thank you for your inquiry. This Office does not handle admissions adjudications, but you may approach the following departments for more information on admissions: Prospective Undergraduate Students: [email protected] Prospective Graduate Students: [email protected] Prospective ESL Students: [email protected] As well, here are some pages that may prove useful to your quest: List of degree programs: http://www.mun.ca/main/programs.php UG admissions application: http://www.mun.ca/undergrad/apply/ UG admissions requirements: http://www.mun.ca/undergrad/admissions/ Int’l Scholarships: http://www.mun.ca/undergrad/money/intl-scholarships.php Once more, thank you, Yours sincerely, [Your Name]

International Student Support Assistant Memorial University Q. What are the tuition fees for an international student? Dear [Name], Please find the attached links, it contains the fees for the 2020-2021 academic year for undergrad and graduate students. https://www.mun.ca/undergrad/money/ https://www.mun.ca/become/graduate/fees_funding/ Yours sincerely, [Your Name] International Student Support Assistant Memorial University 4. I have a few questions about my health insurance. Is there any advisor that I can talk to about it? Dear [Name], Thank you for your inquiry. To connect with an advisor, please email Natasha Clark at [email protected]. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 5. Does my insurance cover massage therapy? Dear [Name], Thank you for your inquiry. Please provide more details on which insurance coverage you are on. All registered international students are automatically enrolled in a mandatory Foreign Health Insurance and charged this fee to their student account. The current provider of foreign health insurance is Guard Me. The cost of insurance is $261.59 per semester. Coverage dates align with the semester. For example, coverage for Fall is from September 1 to December 31. Beginning Fall 2020, there are two new enhancements to the plan; 1. Coverage up to $10,000 for medically necessary non-emergent treatment of a condition 2. Medical expenses incurred as a result of actions while impaired. Your policy ID is emailed to your @mun.ca account at the end of the first month of every semester by the insurance provider, Guard Me International. For information on coverage and making a claim, you can log into the insurance providers' website using your policy ID.

If you obtain public health care offered through the Government of Newfoundland and Labrador called MCP you might be eligible to opt-out of the foreign health and transfer to your student union managed health plan. ● For information on MCP visit this website. The MUNSU/GSU plan, provided by Green Shield Canada, acts as supplementary coverage to MCP, covering most of what it does not. In comparison, the Foreign Health Insurance plan covers primarily emergent conditions (it does have up to $10,000 a year for non-emergent medically necessary visits). Plus, MUNSU/GSU coverage is 1cheaper than Foreign Health. Here are some links that I hope will prove useful to you: Foreign Health Opt-outs: https://www.guard.me/mun Foreign Health Information: https://www.mun.ca/international Undergraduate Student Union, St. John’s Campus: https://www.munsu.ca Graduate Student Union, All Campuses: https://www.gsumun.ca Marine Institute Student Union: https://www.misuonline.ca Grenfell Campus Student Union: https://www.gcsuonline.ca Medical Care Plan: https://www.health.gov.nl.ca/health/mcp/international.html Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 6. What is the name of the provider of my insurance? Dear [Name], Thank you for your inquiry. All registered international students are automatically enrolled in a mandatory Foreign Health Insurance and charged this fee to their student account. If you obtain public health care offered through the Government of Newfoundland and Labrador called MCP you might be eligible to opt-out of the foreign health and transfer to your student union managed health plan. ● For information on MCP visit this website. There are certain healthcare-related costs that MCP does not cover; an exhaustive list can be found at this website, but the most salient one on the list would be prescription drugs. The MUNSU/GSU plan, provided by Green Shield Canada, acts as supplementary coverage to MCP, covering most of what it does not. In comparison, the Foreign Health Insurance plan covers primarily emergent conditions (it does have up to $10,000 a year for non-emergent medically necessary visits). Plus, MUNSU/GSU coverage is cheaper than Foreign Health. Here are some links that I hope will prove useful to you: Foreign Health Opt-outs: https://www.guard.me/mun Foreign Health Information: https://www.mun.ca/international Undergraduate Student Union, St. John’s Campus: https://www.munsu.ca

Graduate Student Union, All Campuses: https://www.gsumun.ca Marine Institute Student Union: https://www.misuonline.ca Grenfell Campus Student Union: https://www.gcsuonline.ca Medical Care Plan: https://www.health.gov.nl.ca/health/mcp/international.html Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 7. I am a part-time student or this semester. Can I work full-time? Dear [Name], Thank you for your inquiry. Please note that pursuant to the Immigration and Refugee Protection Act, only licensed immigration advisors may answer immigration-related questions. We have two advisors at this Office who are authorized to advise students on questions of immigration. To find out how to connect with them see: https://www.mun.ca/international/programming/immigrationadvising/Booking-appointmentdrop-inhours.php To ascertain how we can best help you, please answer the following questions: a) Are you a prospective student, visiting student or employee, accepted to Memorial University, alumni, or dependent? b) If you are an accepted student, alumni, or dependent, which campus? St. John’s, the Marine Institute, or Grenfell? c) Are you registered for this term? d) Are you seeking assistance with temporary or permanent residency/citizenship? e) What’s your question? You may also find it useful to consult the Immigration Canada website at https://www.cic.gc.ca. For information relating to COVID-19 and immigration concerns, please see https://www.mun.ca/covid19/students/international-students/. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 8. I need help with the documents for the extension of my study permit. Can you connect me with someone who can help me with this situation? Dear [Name], Thank you for your inquiry. Please note that pursuant to the Immigration and Refugee Protection Act, only licensed immigration advisors may answer immigration-related questions. We have two advisors at this Office who are authorized to advise students on questions of immigration. To find out how to connect with them see:

https://www.mun.ca/international/programming/immigrationadvising/Booking-appointmentdrop-inhours.php To ascertain how we can best help you, please answer the following questions: a) Are you a prospective student, visiting student or employee, accepted to Memorial University, alumni, or dependent? b) If you are an accepted student, alumni, or dependent, which campus? St. John’s, the Marine Institute, or Grenfell? c) Are you registered for this term? d) Are you seeking assistance with temporary or permanent residency/citizenship? e) What’s your question? You may also find it useful to consult the Immigration Canada website at https://www.cic.gc.ca. For information relating to COVID-19 and immigration concerns, please see https://www.mun.ca/covid19/students/international-students/. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 9. I am a new student; just got accepted at MUN. I need help regarding my visa papers. I was wondering if you can connect me with someone? Dear [Name], Thank you for your inquiry. Please note that pursuant to the Immigration and Refugee Protection Act, only licensed immigration advisors may answer immigration-related questions. We have two advisors at this Office who are authorized to advise students on questions of immigration. To find out how to connect with them see: https://www.mun.ca/international/programming/immigrationadvising/Booking-appointmentdrop-inhours.php To ascertain how we can best help you, please answer the following questions: a) Are you a prospective student, visiting student or employee, accepted to Memorial University, alumni, or dependent? b) If you are an accepted student, alumni, or dependent, which campus? St. John’s, the Marine Institute, or Grenfell? c) Are you registered for this term? d) Are you seeking assistance with temporary or permanent residency/citizenship? e) What’s your question? You may also find it useful to consult the Immigration Canada website at https://www.cic.gc.ca. For information relating to COVID-19 and immigration concerns, please see https://www.mun.ca/covid19/students/international-students/. Once more, thank you and I remain,

Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 10. I am looking for a counseling session. Is there anyone in the office that can help me? Dear [Name], Thank you for your inquiry. Our Outreach Coordinator assists students with a variety of issues, including the personal and financial crisis. Please email Juanita Hennessey at [email protected]. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 11. I am having academic difficulties. Can you direct me to whom should I contact? Dear [Name], Thank you for your inquiry. I can redirect you to an academic advisor. Please find the attached link for more assistance. https://www.mun.ca/regoff/advice/index.php Once more, thank you, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 12. I am having some financial difficulties. I was wondering if the internationalization office can help me going through this tough time? Dear [Name], Thank you for your inquiry. Our Outreach Coordinator assists students with a variety of issues, including the personal and financial crisis. Please email Juanita Hennessey at [email protected]. Once more, thank you and I remain, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 13. I am an international student from XYZ. I looked up at your university and I loved it. I am planning to do an exchange semester there. I was wondering is it possible for me to do a semester or two there?

Dear [Name], Thank you for your inquiry. Please contact our Exchange coordinator, Chris Hibbs at [email protected]. Once more, thank you, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 14. I am an international student coming to MUN this month with my family. I need some help regarding finding housing and school for my children. Can you please help me? Cc camila Dear [Name], Thank you for your inquiry. Please contact our International Student Advisor for Housing and Arrivals- Eniola Folarin at [email protected] Once more, thank you, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 15. I want to do an exchange semester at ABC. Can you please connect me to someone regarding this matter? The Office promotes study abroad opportunities and manages international agreements. We also support incoming and outgoing exchange students. Please contact our Exchange coordinator, Chris Hibbs at [email protected]. For more information, please find the attached link https://www.mun.ca/international/goglobal/ Once more, thank you, Yours very sincerely, [Your Name] International Student Support Assistant Memorial University 16. I recently got my study permit, and I am planning to come to Canada soon. I was wondering if someone can help me with my housing and do you have an airport pick-up service? Dear [Name], Thank you for your enquiry. As a new student at Memorial University for the Fall 2020 semester, we’re able to support your request for a travel letter if:  You are exempt from the federal travel restrictions  Your travel to Canada is considered essential (non-discretionary)

 You will self-isolate on campus. We will arrange booking a room for you and will provide supports, but you will be required to pay for the expenses. It is estimated to cost $880 for the two weeks. Please complete your request here: https://www.mun.ca/international/arrivals-20-21/index.php. You are advised NOT to book travel until you have received the following supporting documentation: 1. Travel letter 2. Newfoundland exemption 3. Self-Isolation Plan confirmation We are coordinating the arrival of our new students on campus into cohorts. Information about your cohort and when you should book your travel will be communicated to you by our Arrivals Support Team. If you have travel booked, we will do our best to coordinate your on-campus accommodations with your arrival date; however, please note we may not be able to, and as such kindly ask that you remain patient as we work together on this. We will provide you with these documents by email as soon as they are available. For on-campus housing matters, please e-mail [email protected] – please note that they are not accepting new applications for Fall 2020. For off-campus housing matters, please review the following links: https://www.mun.ca/international/students/offcampus.php and https://publiclegalinfo.com/covid-19-and-landlord-tenant-relations/. If you are encountering issues relating to housing, or are in a housing-related crisis, please e-mail Camila Fujiwara at [email protected] or Juanita Hennessey at [email protected]. Once more, thank you, Yours sincerely, [Your Name] International Student Support Assistant Memorial University 17.I have received AIP (Approved in principle) on 14th July. The recent email from MUN says that I have not supplied documentation demonstrating that I have AIP. Can you please help? Dear [Name], Congratulations on obtaining approval in principle. Please e-mail your AIP confirmation, along with your student identification number, to the Enrolment Services Division at [email protected]. Yours sincerely, [Your Name] International Student Support Assistant Memorial University 18. I got a fraud call, and I shared my SIN number over the phone. What should I do now?

Dear [Name], Thank you for your inquiry. We are hearing that many students have received a phone call saying that their SIN number was suspended due to suspicious activities or “being in violation of immigration law”. It can be confusing, scary, and intimidating to get a call purporting to be from a Canadian government agency demanding that you provide or verify your personal information. Service Canada and the Canadian Anti-Fraud Centre have confirmed these calls are fraudulent, and that fraudsters are masking their phone number with legitimate government phone numbers to gain access to personal or financial information. Per advice received from Service Canada, if you receive a call like this and have to press one to speak to an agent, it is a scam. Do not press anything and hang up. If you receive a call and it is an actual person, you should ask who is calling and the reason for their call. If this call is not in relation to an open claim or case you are aware of (e.g. Seeking Employment Insurance benefits or a Social Insurance Number), hang up and then call an official Service Canada or Canada Revenue Agency number to confirm the call’s authenticity. Here are some helpful web resources: Service Canada and Scams: https://www.canada.ca/en/employment-socialdevelopment/corporate/portfolio/service-canada/fraud.html CRA and Scams: https://www.canada.ca/en/revenue-agency/corporate/security/protect-yourselfagainst-fraud.html Yours sincerely, [Your Name] International Student Support Assistant Memorial University...