IMKM EX8 Tools and Application of KM - PDF

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IMKM EX8 Tools and Application of KM -
Notability Mitschrift ....

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Information Management and Knowledge Management (IMKM)

Exercise 8 Tools and Application of Knowledge Management TUM Chair for Information Systems © Prof. Dr. H. Krcmar

Learning Objectives from Exercises • Critically reflect on the lecture content • Analyze cases based on the given topic, but go beyond – How does it relate to other topics in IMKM and other lectures? – How does it correspond or contradict what you think / know / observe?

• Don‘t look for the answers in the cases, but try to understand and interpret the cases – In research papers every sentence has a purpose (at least should have), so if there is a sentence you stumble upon – think about it – Papers focus on specific aspects, but there is a lot more information not presented in the paper

à Exam questions will test this ability 2

IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar

Introduction • Keep the presentations short (+-10 min) so we have enough time for exam related questions ;)

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IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar

Exam • Questions for Q&A: Post on Moodle until 07.02. • Last Lecture / Q&A: 09.02 • Test Exam: 10.02.: 3:00 pm – 4:00 pm (submission deadline) – Access link in TUMonline à exam results – Not graded or corrected

• Last Exercise + final Q&A: 12.02. • Exam: 19.02. 8:00 - 9:30 am – Oral examinations until 11:30 am

• Post question in the forum à Discuss! • Grading bonus is applicable for both exams this semester 4

IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar

Group 35 (Ernst) & Group 50 (Böhm) – Knowledge Management Core Processes • Recall the “Knowledge-Based View” of the firm and the concepts learned in the lecture: Explain what KM-based problems PMC faces

Daniel E O’Leary (2020), „Driving innovation using enterprise crowdsourcing”, in Journal of Information Technology Teaching Cases 2020, Vol. 10(1), pp. 2–10

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IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar

Group 23 (Zhang) & Group 33 (Demirkan) – Assessment of Grapevine • Following Carlile’s elaborations on the “relative complexity of a boundary” (i.e. part 2) affecting innovation within the firm, has Grapevine the capability to foster innovation within PMC? 2

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What are the differences/similarities between PMC and Beta Motors regarding boundaries and knowledge flow? 1 How does Grapevine handle “difference, dependence and novelty” of knowledge?

1) Paul R. Carlile (2004): „Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries”, in Organization Science Vol. 15, No. 5, September–October 2004, pp. 555–568 2) Daniel E O’Leary (2020), „Driving innovation using enterprise crowdsourcing”, in Journal of Information Technology Teaching Cases 2020, Vol. 10(1), pp. 2–10

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IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar

Group 45 (Hanus) – Risk Management and Knowledge Management • What are risks of knowledge management? 2

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Recall concepts from the lecture and explain the problem of “Path Dependency” Assess Grapevine regarding KM risks IT risk before risk management not identified risks

risk identification

risk monitoring

• risk reporting •weak signals • scenario analysis • reinitiating the risk cycle

•identification of critical business processes •identification of correspondent IM processes • identification of risks and threats

risk strategy

risk analysis

risk handling • risk avoidance • risk prevention • risk roll-over • risk spreading • risk taking

• damage effects • entry plausibility and probability • risk portfolio

1) Paul R. Carlile (2004): „Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries”, in Organization Science Vol. 15, No. 5, September–October 2004, pp. 555–568 2) Daniel E O’Leary (2020), „Driving innovation using enterprise crowdsourcing”, in Journal of Information Technology Teaching Cases 2020, Vol. 10(1), pp. 2–10

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IMKM WS 20/21 – Exercise 8 © Prof. Dr. H. Krcmar...