ITRW 315 Semester Test 2017 MEMO PDF

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Requirements for this paper/Benodigdhede vir hierdie vraestel: Are other resources allowed/ Multi choice cards/ Word ander hulpmiddels toegelaat? Multikeusekaarte:Non -programmable calculator/ Nie -programmeerbare sakrekenaar: Graph Paper/ Grafiekpapier:Laptop/ Skootrekenaar: NOEXAMINATION/TEST EKSA...

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Requirements for this paper/Benodigdhede vir hierdie vraestel: Multi choice cards/ Multikeusekaarte:

Non-programmable calculator/ Nie-programmeerbare sakrekenaar:

Graph Paper/ Grafiekpapier:

Laptop/ Skootrekenaar:

Are other resources allowed/ Word ander hulpmiddels toegelaat?

NO

EXAMINATION/TEST EKSAMEN/TOETS:

Semester test - MEMO

QUALIFICATION/ KWALIFIKASIE:

B.Sc. IT

MODULE CODE/ MODULEKODE:

ITRW315

DURATION/ TYDSDUUR:

1½ uur/hour

MODULE DESCRIPTION/ MODULEBESKRYWING:

Communication skills

MAX/ MAKS:

60

EXAMINER(S)/ EKSAMINATOR(E):

MR L BUNT

DATE/ DATUM:

24/04/2017

TIME/TYD:

08:00 AM

MODERATOR:

PROF D B JORDAAN

Question 1 (10) 1.1 Define the following concepts: 1.1.1 1.1.2 1.1.3 1.1.4

Perceptions Personality ethic Paradigm shift and its consequences Principles

[2] [2] [2] [2]

1.2 Refer to the concepts defined in Question 1.1 to discuss how they can assist a person to reach a new level of thinking and to live “inside-out”. [2] Answers: 1.1.1 A paradigm IS your perception, and your perception is your point of view or way of seeing the world. It is a Greek term which contemporarily means a model, theory, perception, assumption or frame of reference. It is a theory, a map, an explanation or model of something else. Two main categories of maps: a) How things are and b) How things should be (values). Everything around us (environment) is measured against these mental maps and we assume that it is truth. We see the world not as it is, but as we are. 1.1.2 Personality ethic deals with how we present ourselves to others in public, as well as what we say and do. Used in one-shot or short-lived human interactions to make favourable impressions through charm and skill. We pretend to be interested in other people’s hobbies, for instance. We rely on a positive mental attitude for interactions, and this behaviour can be learned: social manipulation, pretending, influencing people and their decision making, etc. Attributed to Secondary greatness. 1.1.3 A paradigm shift is a fundamental shift in thinking, seeing and understanding. It’s about changing attitudes and behaviours through seeing differently. If we see things differently we will think, feel and behave differently.

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1.1.4 Principles are fundamental guidelines for human conduct that have enduring and permanent value. Principles are NOT practices or values. They form the base of our character ethic, which is based on the existence of principles which govern human effectiveness (natural laws [human dimension] which are as real and unchanging as gravity [physical dimension]). These governing laws act as fundamental guidelines for human conduct and effective living. They are usually permanent. Principles are guidelines for human conduct that are proven to have enduring, permanent value. They’re fundamental.

1.2 We need a paradigm based on principles encrypted into our character to become effective, happy and successful people. We need to learn how to change our paradigm when it is necessary to “see” things in a different way by starting to change deep inside ourselves with our characters, motives and existing paradigms. We can only have the things important to us if we are prepared to be a trustworthy, responsible, positive person with integrity. Inside-out is a process of renewal and new level thinking. This continuing process is based on the natural laws that govern human growth and progress. It is an upward spiral of growth that leads to progressively higher forms of responsible independence and effective interdependence. The Outside-in paradigm leads to unhappiness and feelings of victimisation and immobilisation. These people focus on the weakness of others and the circumstances responsible for their own stagnation.

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Question 2 (12) Effectiveness lies in the balance – the P/PC balance. 2.1 What do P and PC represent?

[2]

2.2 Name the three kinds of assets that people focus on in the PC.

[3]

2.3 Use a model to describe Habit 1.

[7]

Answers: 2.1 P = production of desired results: PC = production capability, the ability/asset to produce the desired results 2.2 Physical assets, financial assets, human assets 2.3 Add a description of the Proactive Model: every stimulus has a response, you have a free will to choose your response to a stimulus (it comes from the word response – ability). How to choose - you use the four human endowments of self-awareness, imagination, conscience and independent will.

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Question 3 (10) 3.1 Explain how you can move to quadrant II of time management and how you can become a “self-manager” (four key activities). You may discuss all four quadrants in your explanation. [5]

Answer: P162-170 In quadrant two we set our vision and use the correct principles (we write our own mission statement), PC activities and concentrate on relationship building. We take responsibility for our own lives and empower ourselves by becoming a self-manager. We identify our different roles and prioritise them. We select goals for each of our roles. We schedule our time (week) We adapt daily, prioritise activities, respond to unexpected events and we deal with relationships responsibly. 3.2 Write a mission statement for a typical third year IT student.

[5]

Answer: Describe own roles (different roles and IT student roles) and give own answer!

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Question 4 (18) 4.1 Give two examples of technical writing that are noticeably different from each other in terms of content, intended audience, technical level, design, etc. Define the audience, purpose and situation for each of these examples. [8] Own answer – there are a lot of examples of technical documents in McMurrey.

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Rewrite and make corrections to the following sentences: 4.2

(Parallelism) A department head’s duties include: • • •

allocation of staff responsibilities to arrange timetables supervising of subordinates.

[2]

4.3

(Punctuation: commas, hyphens, apostrophes – ½ mark each) When youre holding an online conversation whether its an email exchange or a response to a discussion group posting dont forget that the other person has feelings that might be hurt by a rude or thoughtless post. [3]

4.4

(Headings and paragraphing – provide a heading and re-arrange the sentences into a coherent paragraph) • • • • •

Later on, people began to write on pieces of leather, which were rolled into scrolls. In the earliest times, people carved or painted messages on rocks. In the Middle Ages, heavy paper called parchment was used for writing and books were laboriously copied by hand. With the invention of the printing press in the middle of the fifteenth century, the modern printing industry was born. Some form of written communication was used throughout the ages. [5]

Answers: 5.1 Department heads have to / Some of the duties of a department head are to: o o o

allocate staff responsibilities arrange timetables supervise subordinates.

Use the same –ing, to or –ion of (arrangement of) for all three options. 5.2 When you’re holding an online conversation, whether it’s an e-mail exchange or a response to a discussion group posting, don’t forget that the other person has feelings that might be hurt by a rude or thoughtless post. 5.3 History of printing – for example (any suitable heading) Some form of written communication was used throughout the ages. In the earliest times, people carved or painted messages on rocks. Later on, people began to write on pieces of leather, which were rolled into scrolls. In the Middle Ages, heavy paper called parchment was used for writing and books were laboriously copied by hand. With the invention of the printing press in the middle of the fifteenth century, the modern printing industry was born.

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Question 5 (10) Define the following report: a) Feasibility report

[2]

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Makes an evaluative judgement as to whether a project is possible or worthwhile. b) The ITRW315 group of 2015 wants to start a community project for people living in a small village in a rural area, 100km from campus. Choose one of the following two needs and create a feasibility report where all four types of feasibility are addressed: a. Clean water for human consumption. b. Computer literacy for primary school learners. [8] Describe the technical-, social-, financial-, administrative- and environmental impact of the project to see if the project would be possible or worthwhile). Debate a typical situation and write about issues to see if it will be possible to implement such a project. TOTAL/TOTAAL: 60 File reference: 8.1.7.2.2

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