MAN3025 Practice Q\'s Ch. 10 PDF

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Management by Angelo Kinicki Practice book questions with answers! This is for the course MAN3025 - with Lindsey Willis at FAU. These questions are used for the tests, these are great practice for the actual exam on the course itself in McGraw Hill. ...

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MAN3025 Practice Q's Ch. 10 Friday, October 19, 2018

9:49 AM

Chapter 10 Practice Questions Chapter 10 The first step in the organizational development is Diagnosis

Unfortunately, Marietta doesn't trust two of her employees to prepare weekly reports she instituted last week. In the model of resistance to change, which aspect of resistance to change does this represent? Resistance to change is an emotional behavioral response to real or imagined threats to an established work routines Employee characteristics Change agent characteristics The change agent-employee relationship Place the stages of Lewins change model in the correct order with the first stage listed at the top and the final stage listed at the bottom Unfreezing Changing Refreezing

Which of the following are the three parts of a systems model of change Inputs target elements of change outputs A technical support call center has just decided to extend its hours of operations t include weekends , requiring employees to work different shifts to accommodate the schedule this change would likely be characterized as ____ change Innovative change is the introduction of a practice that is new to the organization Change involving a practice that is new to the industry is referred to as ___ ____ change Radically innovative Involved introducing a practice that is new to the industry most complex, costly, and uncertain Which of the following are among the seven methods of fostering innovation Innovative system, which is defined as a "coherent set of interdependent processes and structures that dictated how the company searches for novel problems and solutions, synthesizes idead into a buisness concept and prduct designs and selects what projects will get funded

Changing the appearance or the performance of a produce or a service or the creation of a new one is called ___ innovation product The kind of change that has already been implemented an experienced within the

same organization is called change Adaptive change is re-introduce just of a familiar practice the implementation of a kind of change that has already been experienced within the same organization the lowest and complexity cost and uncertainty because it is familiar and least threatening to employees creating the least resistance Changing the appearance or the performance of a product or a service or the creation of a new one is called product innovation Hey process innovation is a change in the way product or service is conceived manufactured or disseminated Is the process of creating new ideas and converting them into useful applications invention Invention is creating or making up something new Under which of the following circumstances is organizational development likely to be successful Multiple interventions management support goals geared to both short and long term results OD is affected by culture Change that is made in response to problems or opportunities as they arise is known as reactive change True or false organizational development is used to hire new executives organizational development is a set of techniques for implementing planned change to make people and organizations more effective note that the inclusion of people in this definition OD focuses specifically on people in the change process - False Making carefully thought out changes in anticipation of possible expected problems are opportunities is known as proactive change or planned change What are two practices managers can utilize in order to implement refreezing the third stage of Lewin’s change model employees need to be helped to integrate that changed attitudes and behavior into their normal ways of doing things managers can assist by encouraging employees to exhibit the new change and then through additional coaching and

modeling by reinforcing the employees in the desired change Scott Birken author of the myths of Innovation identified several starting points for organizational innovation including which of the following Hard work and specific direction hard work with direction change curiosity wealth and money necessity combination of seeds At Hudson food company managers permit experimentation risk-taking and tolerant failure which step of fostering innovation does this represent Fostering innovative culture and climate Any machine or process that enables an organization to gain a competitive advantage in changing materials used to produce a finished product technical advancements technology Organizational development can be used to manage within an organization conflict How already an organization is for change depend in part on which of the following defined as the benefits attitude and intentions of the organization staff regarding the extent of the changes needed and how willing and able to hard to implement them it’s for components are how strongly the company needs the proposed change how much of the top managers support the change how capable employees are of handling it and how pessimistic or optimistic employees are about the consequences of the results True or false the pressure exerted by internal forces were change maybe settle for very dramatic true What are two key aspects of turning a problem into an opportunity Finding better ways to conduct business as a response to the problem looking for solutions and new business ideas as a response to the problem

Breakthrough products or services that do not currently exist and that are aimed at creating brand new markets and customers are known as transformational innovations Demand for organic food has increased dramatically as Americans become aware of that effects of pesticides and other harmful chemicals in food hello this exemplifies which force for change outside the organization shareholder customer and market changes The second step in the organizational development process is the attempt to correct diagnosed problems intervention Organizational is a set of techniques for implementing planned change to make people and organizations more effective development Which two of the following are key aspects to execution requires organizations to effectively manage people groups and organizational processes and systems in the pursuit of innovation Discussing hows and whats using questioning analysis and follow through to achieve the results promised and ensure accountability During which phase of Lewins change model is most important for managers to act as role models and mentors and provide a benchmarking results changing According to the Lewins change model the first stage called the unfreezing stage managers need to instill employees the motivation to change by encouraging them to let go of attitudes and behavior that are resistant to motivation Which of the following is not a practice of a company attempting to offer targeted products with a focus on faster speed to market reworking the image of older

products with a focus on faster speed to market reworking the image of older products to reinvigorate sales Which of the following are myths about innovation that are not correct Innovacion happens in a eureka moment Innovacion can be systemized Which of the following best describes it demassification Segmenting customer groups into smaller and more specialized groups Which of the following contribute to resistance to change Employee characteristics change agent characteristics change agent employee relationship A manager would refer to results such as data about Abdin send me tease him or grievances during the evaluation stage of the OD process Unlike blank jobs bookkeeping and repetitive assembly line work knowledge based jobs are rapidly growing middle skill A consultant with a background in behavioral sciences the works as a catalyst in helping organizations deal with the problems in new ways is called a change agent Tonea sees her company eliminating jobs in order to reduce costs but the CEO was recently given a bonus of several million dollars the likely cause of her existence of the current organizational changes though climate of miss trust Which of the following is a demographic characteristics that is force for change outside of the organization education The process through which a product or service takes route initially and simple applications at the bottom of the market and then moves up eventually displacing established companies is referred to as disruptive innovation The process of creating new ideas and converting them into useful applications innovation The economic are productive potential of a company‘s employees knowledge experience and actions is known as human capital

Even though the entire team felt it was important to purchase all of the supplies immediately for the new upper management was concerned about lying that much money so nearly Resources Which of the following is an example of political pressure creating an external force for change Soda tax As more and more companies become proficient at bringing products and services to market is emerging as a powerful competitive weapon speed In order to overcome employee resistance to innovative change change agents must first have change agent employee relationship Is making up something new where as is acting of developing new unimaginative ideas into reality invention creativity...