MG-GY-6503-MIS-Syllabus - 2016 PDF

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Department of Technology Management

MANAGEMENT OF INFORMATION TECHNOLOGY AND INFORMATION SYSTEMS

MIS Course Syllabus Fall 2016 Sep 6, 2016- Dec 16, 2016

MG-GY 6503-I (14703), Wed 6:00PM - 8:30PM Rogers Hall, Rm 202 MG-GY 6503-I2 (15329), We 8:35PM - 11:05PM Rogers Hall, Rm 417 MG-GY 6503-INET (15217) TANDON ONLINE - ePoly

Professor Latif Bentahar

MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3

Professor Contact Information: Latif Bentahar Email: [email protected] (preferred contact method) Cell: 347-708-3450 (Voice mail / Text) Office Hours:

By Appointment Only

Course Summary: This course is designed for managers who need to understand the role and potential contribution of information technologies in organizations. The focus of the course is on different information technologies and their applications in managing business critical data, information and knowledge. The course concentrates on the current state of IT in organizations, challenges and strategic use of IT, IT infrastructure and architecture, building, implementing and managing IT applications, and emerging issues such as intelligent systems, business process reengineering, knowledge management and group support systems.

Course Description: In the past two decades we have seen a significant business transformation fuelled by Information technology that impacted virtually all organizations and businesses across industries, geographies and globally. Information Technology (IT) emerged as one of the most successful innovations of our time. Countless physical, online companies and organizations were established every day to create value that was otherwise impossible to realize without the use of IT. In looking at successful ventures like Amazon, eBay, Google, Netflix and others, it becomes evident that information technology has given birth to new business models and sprouted even new industries. This transformation did not happen without damage. We have seen several businesses and even industries like the music industry and other brick and mortar retails shattered by the advent of new technology. While the power and contributions of information technology are undeniable, its relationship with the business has not always been exceptional. During the last four decades we have seen, the “love/hate” interactions with the business go through prosperous and turbulent times. Economic conditions had a lot to do with the ups and downs of the relationship between and IT. The business rift with IT has become an omnipresent subject in industry, media and literature. In essence the business is demanding more from IT. Through several lectures, case analysis and discussions, the Management Information System course examines several facets of managing Information Systems and Information Technology. These include business strategy, emerging technology, decision systems, systems architecture, knowledge management, project management and IT strategic planning. It highlights the tremendous opportunities provided by Information Technology but also the issues associated with Information Systems.

Bentahar

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3 The course also explores current IT trends influenced by technology advancement in the mobility, cloud computing, social media and analytics spaces. This focus is designed to strengthen the hands-on approach of the course, leading students to incrementally develop an IT strategic plan as they progress through the course. This helps enrich the students learning experience students and increase their ability to manage IT to deliver business value. As technology tools and trends constantly change, the course is taught from a business perspective. This aims to teach students sustainable frameworks, models and methods for designing, implementing and managing information systems and for analyzing business issues for effective decision-making. We believe this approach better supports the modern approach to the Management of Information technology and Information Systems.

Learning Outcomes: At the end of this course students are expected to have learned:             

The foundational aspects of information systems, what they are and how they function How information systems transform businesses processes in organizations How information systems enable and drive global e-Business and collaboration How much IT matters in improving organization performance and driving change The impact of emerging social media, cloud computing and mobility on information systems How Big Data and analytics information systems drive on business intelligence. Background and root causes of the rift between IT and the business in organizations How to effectively bridge the gap between IT and the business and build successful partnership The core concepts of IT Architecture and how to leverage it to build solid information systems How to develop effective IT strategy to support organization’s business goals How to deliver IT initiatives through best practice project management and create value How to manage change and knowledge induced by information systems How to develop and present an organization’s “IT strategic plan”

Course format: In this course we utilize a combination of textbook lectures, a number of case studies and other relevant reading material such as articles and industry papers. Class interaction is crucial to understanding the concepts themes and issues in the area of information technology and information systems. Students are expected to read, analyze, and come to class prepared to discuss the cases assigned in the 'Case Analysis' section. Each session, an assigned discussant group will present the group’s analysis of the case to class. Other students will be randomly selected to present their analysis as well. The presenters are expected to be able to introduce the case, and provide a rational logical analysis of the case situation. The course places strong emphasis on class discussion and group interaction. Attendance and active participation are absolutely required. Class participation is evaluated based on informed, logical, and critical input.

Bentahar

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3

Course Prerequisites: Students should check the NYU School of Engineering web site for Course Prerequisites and obtain academic advisor approval as per degree requirements. A laptop or tablet computer for each student is required at all times during every class. Each student is expected to have a copy of the required textbook and the assigned cases.

Course Materials and Text Book: The required textbook is: Management Information Systems: Managing the Digital Firm (13th Edition) Hardcover – Nintendo, January 14, 2013 by Ken Laudon (Author), Jane P. Laudon (Author) ISBN-13: 978-0133050691 ISBN-10: 0133050696 Edition: 13th The required cases we will be discussing in class can be downloaded from the HBS publishing website

at this Course pack link: http://cb.hbsp.harvard.edu/cbmp/access/53681439 If you don’t have one already, you will need to create an account with the HBS publishing website and login to purchase your case bundle. Below are the cases selected for this course: (if you elect to purchase them individually):  Case Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case - Part A $4.25 Line Dube; Carmen Bernier; Vital Roy Product #: HEC020-DDD-ENG  Case Royal DSM N.V.: Information Technology Enabling Business Transformation Lynda M. Applegate; $4.25 Edward Watson; Mara E. Vatz Product #: 807167-DDD-ENG  Case Partners Healthcare System (PHS) : Transforming Health Care Services Delivery Through $4.25 Information Management Richard M. Kesner Product #: 909E23-DDD-ENG  Case AtekPC Project Management Office F. Warren McFarlan; John Hupp; Mark Kell $4.25 Product #: 308049-DDD-ENG  Case adidas Group: IT Multi-Sourcing at adidas Lynda M. Applegate; Martin Wiener; Carol Saunders; $4.25 Grandon Gill Product #: 815002-DDD-ENG  Case GT Nexus: Leader in Cloud Computing Supply Chain Management Ali Farhoomand; Davide Lentini $4.25 Product #: HK1065-DDD-ENG  Case Cisco Systems, Inc.: Implementing ERP Robert D. Austin; Richard L. Nolan; Mark Cotteleer $4.25 Product #: 699022-DDD-ENG  Supplement Cisco Systems, Inc.: Implementing ERP, Spreadsheet Supplement Robert D. Austin; Richard $0.00 L. Nolan; Mark Cotteleer Product #: XLS302-XLS-ENG, Spreadsheet supplement for case 699-022.  Case The Weather Company: Creating Consumer Apps that Leverage its Big Data Ruth Gilleran; Patricia $4.25 J. Guinan; Salvatore Parise Product #: BAB168-DDD-ENG  Case Starbucks Canada : The Mobile Payments Decision Deborah Compeau; Cato Pastoll; Tyler $4.25 Rochwerg; Brandon Vlaar Product #: W15169-DDD-ENG

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3

Other recommended reading: http://www.amazon.com/Confessions-Successful-CIO-Toughest-Challenges/dp/1118638220 http://www.amazon.com/Straight-Top-Leadership-Mobile-Cloud-based/dp/1118390032 http://www.amazon.com/Business-Strategy-Information-Technology-Roadmap/dp/1466585021

Course Policies: Academic Honesty: students are expected to know and comply with NYU – Poly provisions on academic honesty and apply them to this course. Students must act ethically. Plagiarism is not tolerated. Faculty uses NYU-Classes Turnit-In to determine how much of your paper appears in publications, websites, or student papers including those you submitted in other courses. Plagiarism is a sure way to fail the course. All work of other’s must be properly cited as well as work you have prior work submitted in other courses.. Each student is responsible for all that he or she submits Assignments: Students are expected to commit substantial time and effort by attending classes and conducting research to complete assignments. More guidelines and details on assignments will be posted on NYU-Classes. All assignments must be submitted ON TIME. Late assignments affect the grade. Attendance: students are expected to attend all classes. Repeated absences may negatively affect the grade. Students with excessive unexcused absences may be referred to the department advisor or to Student Services. If you miss a class, contact Student Services immediately and obtain a valid note to the instructor for your absence to be excused. Homework assignments remain due whether the student is absent or not. Students are expected to check NYU-Classes daily for any announced changes in scheduled class/lab meetings and/or assignments.

Final Exam / Final Group Project: Students will form groups to execute the final project of this course. At the end of the final project students will develop an “IT strategic plan” for a particular organization and present it to class. More guidelines and details on the final Group Project will be posted on NYU-Classes. All assignments must be submitted ON TIME. Late assignments affect the grade

Student Responsibilities: Student are responsible for all assigned readings and for assimilating all the material presented in class, which may originate from the textbook, case studies, assigned reading material and lecture. Students who do not attend lectures cannot get participation credit during that class period. All requests for excused absence must be in advance by email to the Professor. Students will be graded on both attendance and participation per the grading assignment below. Students are expected to show respect for the class and treat their classmates as well as the professor teaching assistants, and technical staff

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3 and with respect. Disrespectful behavior will not be tolerated and may result in dismissal and pursuit of disciplinary action. Student are responsible for submitting the individual and group assignments when due. There is pointspenalty for late submissions. Absence from class does not relief the student from any assignments or quiz made during the class period. If a student misses a class, he or she must check with the instructor to determine if any work was assigned made during the missed class. A template for homework assignments will be provided and should be followed.

Grade scale: Points

Grade

Performance

93-100 90-92 87-89

A AB+

83-86

B

80-82

B-

75-79 70-74 0-69

C+ C F

Excellent Very good Average Average Average Below average Below average Failed to earn credit

Grade calculation: Activity

Weight

Case preparation and presentation (Group)

20%

Mid Term Exam (In class - Individual)

20%

Project Assignments (Group)

20%

Final Exam / Final team project: IT Strategic Plan (Group)

20%

Class quality participation (Individual-implies attendance)

20%

Total

Bentahar

100%

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3 Class schedule and topics This class schedule is subject to change to respond to class needs and the pace of execution of assignments. Session

1

2

3

4

5

Date

Industry / Market

Topic

Lecture / Discussion

Wed Class Introduction and MIS overview 7-Sep Course background and objective Motivation topic: The rift between IT and the Business. Does IT matter? Or Does it Not? Wed 1. Information Systems in Global Business 14-Sep Today Industrial / Case study: The Alcan Case ManuTaking on the Challenge of IT Management in a Global Business Context facturing The Alcan Case - Part A-HEC020-PDF-ENG

Wed 21-Sep (Will be resched uled!!)

Wed 3. Information Systems, Organizations, 28-Sep and Strategy Case study: Partners Healthcare System (PHS): Transforming Health Care Services Delivery Through Information Management Case Discussant Group: Wed 15. Managing Global Systems 5-Oct Strategic Outsourcing Case study: adidas Group: IT MultiSourcing at Adidas

Life sciences

Health-care

Sports

Case analysis & discussion

Case analysis & discussion

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Reading/ Presentation/ Assignment Due NONE

Reading: Laudon, Chapter 1 Reading: Syllabus Guide to case analysis HBS case: HEC020PDF-ENG Reading: Laudon, Chapter 2 HBS case: 807167-PDF-ENG

Presentation

Group 1 presents

Lecture

Reading: Laudon, Chapter 3 HBS case: 909E23-PDF-ENG

Case Study

Presentation

Group 2 presents

Lecture

Reading: Laudon, Chapter 15 HBS case: 815002-PDF-ENG

Case Study

Presentation

Case Discussant Group:

Bentahar

Lecture

Lecture

2. Global E-Business and Collaboration Case study: Royal DSM N.V. Royal DSM N.V. Information Technology Enabling Business Transformation807167-PDF-ENG Case Discussant Group:

Format

Group 3 presents

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3

6

Wed 5. IT Infrastructure and Emerging 12-Oct Technologies. IT Architecture: Building IT Systems Right! Case study: GT Nexus: Leader in Cloud Computing Supply Chain Management

Lecture Lecture Logistics Shipping Internet services

Case Discussant Group:

7

Wed 14. Managing IT Projects 19-Oct Case study: AtekPC Project Management Office-308049-PDF-ENG Case Discussant Group:

8

9

Computer

Wed 26-Oct MID-TERM EXAM

Presentation

Group 4 presents

Case analysis & discussion

Reading: Laudon, Chapter 14

HBS case: 308049-PDF-ENG Presentation Group 5 presents

Hands ON lab Hands ON lab

Wed 6. Foundations of Business Intelligence: 9-Nov Databases and Information Management 12. Enhancing Decision Making

Wed 9. Achieving Operational Excellence and 16-Nov Customer Intimacy: Enterprise Applications Case study: Cisco Systems, Inc. Implementing ERP-699022-ENG-ENG

Lecture

Technology Weather

Networking / Communications

Case Discussant Group:

Bentahar

HBS case: HK1065-PDF-ENG

Lecture

Wed IT Strategy 2-Nov How to develop IT strategic Plans

Case study: The Weather Company: Creating Consumer Apps that Leverage its Big Data Case Discussant Group:

11

Case analysis & discussion

In Class Computer Based Test.

Final project guidelines

10

Reading: Laudon, Chapter 5

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Case analysis & discussion

Reading: Laudon, Chapter 6 and 12 HBS case: BAB168-PDF-ENG

Presentation

Group 6 presents Project Assignment 1

Lecture

Reading: Laudon, Chapter 9

Industry presentation

699022-PDF-ENG

Presentation

Group 7 presents Project Assignment 2

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MG-GY 6503 Management Information System, Fall 2016 Course Syllabus, Version 3 Wed NO CLASS 23-Nov Thanksgiving Recess: Wednesday, November 23, 2016 Sunday, November 27, 2016

12

Wed 13. Building Information Systems (Mobile 30-Nov Apps Dev) Case study: Starbucks Canada: The Mobile Payments Decision

Lecture Retail Accommodation Food services

Presentation

Case Discussant Group:

13

14

Case analysis & discussion

Student Group presentation

Wed 7-Dec IT Strategic Planning Final Project reviews

Student Group presentation

Wed 14-Dec Project presentations and feedback

TBD Final Exams IT Strategic Plan

Reading: Laudon, Chapter 13 HBS case: W15169-PDF-ENG

Group 8 presents Project Assignment 3

Project Assignment 4

Final Project presentation

Final Project Document

Moses Center Statement of Disability If you are student with a disability who is requesting accommodations, please contact New York University’s Moses Center for Students with Disabilities at 212-998-4980 or [email protected]. You must be registered with CSD to receive accommodations. Information about the Moses Center can be found at www.nyu.edu/csd. The Moses Center is located at 726 Broadway on the 2nd floor. Note: This syllabus is subject to change and will be continuously updated to respond to course requirements. Please continue to check on NYU Classes for updated versions.

Bentahar

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