Mgt 3121-IM Fall 2017 Schedule-1 PDF

Title Mgt 3121-IM Fall 2017 Schedule-1
Course Honors - Service Operations Management
Institution Baruch College CUNY
Pages 3
File Size 197.5 KB
File Type PDF
Total Downloads 26
Total Views 132

Summary

syllabus...


Description

Prof. Igor Medvedovsky VC 9-295A

D ay

Date

Topic

CH/Reading

UNIT 1: Introduction to Operations Management Introduction to Operations ManagementPersonal Introductions Review Syllabus

Ch. 1 Introduction to Operations Management Ch. 1 Introduction to Operations Management

1

Aug. 28

2

Aug. 30

Introduction to Service Operations- The Service Economy

Sept. 4

No Class UNIT 2: Fundamentals of Business Process Management

3

Sept. 6

Introduction to Process

Ch. 2 Introduction to Process

4

Sept. 11

Process Analysis

Ch.3 Process Analysis

5

Sept. 13

Process Analysis (cont.)

Ch. 3 Process Analysis

6

Sept. 18

Process Improvement. Measures of Process Efficiency

Ch. 4 Process Improvement

Sept. 20

No Class

Sept. 25

Process Improvement. Off-loading Bottleneck and Process Balancing.

7

Ch. 4 Process Improvement

UNIT 3: Advanced Process Analysis; Applications in Services 8

9

Sept. 27

Oct. 2

10

Overview of Waiting Lines

Impact of Variability in Process

Oct. 4

Key Operational Performance Metrics of Waiting Lines

Oct. 9

No Class

Ch. 16 Service Systems with Patient Customer Ch. 16 Service Systems with Patient Customer Ch. 16 Service Systems with Patient Customer

UNIT 4: Quality and Improving Operations

11

Oct. 11

Lean Operations

Ch. 8 Lean Operations end The

Prof. Igor Medvedovsky VC 9-295A

12

Oct. 16

13

Oct. 18

14

Oct. 23

Overview of Statistical Process Control

Capability and conformance analysis; x-bar and p-charts Midterm Exam UNIT 5: Inventory and Supply Chain Management

15

Oct. 25

Introduction to Inventory Management

16

Oct. 30

Introduction to Inventory Management

17

No v. 1

Inventory Management with Steady Demand

18

Nov. 6

Inventory Management with Steady Demand

19

Nov. 8

Inventory Management with Perishable Demand

20

Nov. 13

Inventory Management with Perishable Demand

21

Nov. 15

Supply chain management

22

Nov. 20

Supply chain management

23

Nov. 22

Toyota Production System Ch. 9 Quality and Statistical Process Control Ch. 9 Quality and Statistical Process Control

UNIT 6: Forecasting and Demand Planning Forecasting framework and overview of the forecasting function

Ch. 10 Introduction to Inventory Management Ch. 10 Introduction to Inventory Management Ch. 12 Inventory Management with Steady Demand. Ch. 12 Inventory Management with Steady Demand. Ch. 13 Inventory Management with Perishable Demand Ch. 13 Inventory Management with Perishable Demand Ch. 11 Supply Chain Management Ch. 11 Supply Chain Management Ch. 15 Forecasting

Prof. Igor Medvedovsky VC 9-295A

24

Nov. 27

Smoothing forecasting methods

Ch. 15 Forecasting

UNIT 7: Project Management The components of managing the project. Key objectives and metrics of project management.

25

Nov. 29

26

Dec. 4

Critical Path Method (CPM). Gantt charts.

27

Dec. 6

Project Presentations

28

Dec. 11

Project Presentations

29

FINAL EXAM

Ch. 19 Project Management Ch. 19 Project Management...


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