Netiquette - assignment PDF

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Good Morning everyone, During today’s presentation, there will be a few recommendations for the netiquette policy of our organization. It will include organization-wide emails as well as personal emails and the use of company technology by employees for personal reasons if needed. Everyone should and are aware of manners when communicating with each other and how important it is to know the context of messages being sent out. Sometimes, we send out emails with proper intentions, but misunderstood on the other end of the message. Netiquettes are a code of behaviour established for communicating online. Keep in mind, when communicating electronically, motives can be mistaken and taken the wrong way – even when you have good intentions. Since the person receiving the email/message cannot see your facial expression, the true meaning behind the text can get lost, making the probability of misunderstanding you much higher than usual. Misunderstandings within the company can severely damage relations among people professionally and personally as well. With that being said, there are a few effective tips regarding business emails. Subject lines should be clear, brief and specific. According to Lumen Learning online, “this helps the recipient understand the essence of the message” (Lumen learning, n.d). Another helpful tip is to reread and revise if needed before you send it. Usually mistakes can be caught when you proofread and will save the trouble of having to deal with confused staff members. Lastly, another helpful tip is do not say things you would not say face to face. Just because you are hidden behind a screen does not give you the right to be rebellious. It will create a bad reputation professionally towards your co-workers. According to Holligsworth, “online communications are faceless in the sense that those communicating can’t see body language or hear voice tones” (Hollingsworth, 2011). Keep in mind, messages may be interpreted differently than their real meaning and being precise and brief comes with the responsibility of emailing among company members.

References

Hollingsworth, C. (2011). You need to have JavaScript enabled in order to access this site. Retrieved October 01, 2020, from https://canvas.okstate.edu/courses/19865/pages/netiquette-for-online-communication

Learning, L. (n.d.). Business Communication: Communication, Business Writing, Presentations, Employment Communication. Retrieved October 01, 2020, from https://courses.lumenlearning.com/sac-businesscommunication/chapter/13-1-text-email-and-netiquette/

University of British Columbia. (n.d.). Communicating online: Netiquette. Retrieved January 31, 2016 from http://ctlt.ubc.ca/distance-learning/learner-support/communicatingonline-netiquette/...