OPMC524 SJ updated-1 PDF

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Case study A1. What out of the following are the assumptions behind all this computation: All of the above A3. 24 pallets per day A2. Throughput time for this manufacturing process: 55 mins A.4 Transportation Total 66+70=136 MCQ’s and some imp question given in last. 1: The average number of products/ services produced per unit from a process is called -------a—Utilization b—Throughput c—Service rate d—Work-in-process 2: Which of the following is of least concern to an operations manager? a—Cost b—Quality c—Wages of workers d—Efficiency 3: Process capability Ratio is equal to a—Design range Process Range b—Process Range/Design Range c—Design Range/Specified Range d—None of the above 4: Which of the following is most important for a retailer in establishing a facility location. a—Labor availability and costs b—Construction and land costs c—Utilities availability and costs d—Proximity to concentrations of customers or constituents 5: Which of the options is not a pure planning strategy used for developing aggregate plans? a—Varying utilization of the work force b—Varying workforce size in response to output requirements c—Varying size of inventory d—Varying the compensation method 6: The desired output rate of an assembly line is 30 units per hour. The sum of times for all tasks performed on the line is 1200 seconds for each product assembled. Which of the following statements is true? a—The cycle time is 30 seconds per product b—The theoretical minimum number of workstations is 10 c—If the solution calls for 12 stations, the efficiency is 80% d-- If the solution calls for 11 stations, the efficiency is 80% 7: A supply chain is essentially a sequence of linked. a—Customer and prospects b—Supplier and manufacturer c—Suppliers and customers

d—Warehousing and wholesaling units

8: Failure costs, which are a type of quality costs, can be divided into internal and external failure costs. Which of the attached costs is not an internal failure cost? a—Scrap costs b—Downtime costs c—Retesting costs d—Cost of returned products 9: Families of products/services having similar characteristics or methods of production are called a—Core competencies b—Corporate strategy c—Strategic business units d—Functional strategy 10: Statistical process control uses which of the attached given charts to identify when a process has gone out of control? a—Run chart b—Flow chart c—Control chart d—Pareto charts 11: If an organization follows the principles of supply chain management, it can attain a balance between customers expectations and growth & profitability objectives. Which of the attached statement is not a ‘principle’ of supply chain management? a—Quality and performance management b—Customize the logistics network c—Enhance ability to meet customer requirements d—Have a supply chain-wide technology strategy 12: In dry cleaning services the customer contact a—Long/Intense b—Long/Less Intense c—Short/Intense d—Short/Less Intense 13: Overall structure of a MRP consists of. a—Bill of Materials b—Master production schedule c—Stock status d—All of the above 14: A company is installing a dedicated production line and needs to determine how many drill presses will be needed. Engineering estimates are that one drill press will be able to process 120 parts per hour.

Daily demand is 2,400 parts. The company operates a—2 drills b—3 drills c—4 drills d—5 drills 15: A sales and operation plan for manufacturing firm that centers on manufacturing rates and inventory holding is a—A staffing plan b—A production plan c—An operations plan d—A process plan 16: The numerical difference between forecast demand and actual demand is called. a—Standard deviation b—Forecast error c—Forecast variance d—Forecast bias 17: --------------- refers to decreasing the total project duration after analyzing a number of alternatives to determine how to get the maximum duration compression for the least cost. a—Fast tracking b—Crashing c—Decomposition d—None of the above 18: An assembly line with 28 tasks is to be balanced. The total amount of time required for all 28 tasks is 39 minutes. The line runs 450 minutes per day. What must the cycle time be to achieve an output rate of 400 units/day a—1.39 minutes b—11.54 minutes c—1.125 minutes d—0.89 minutes 19: Decisions about facility planning are complex and difficult to organize because. a—Multiphase decisions are involved b—Decision models do not exist c—Decision responsibility is usually diffused d—Subjective factors make decision making impossible 20: You are planning to use PERT for planning of your project. A task has pessimistic estimate of 24 days, most likely estimate of 15 days and optimistic estimate of 12 days. What is the mean using the PERT technique? a—18 days b—15 days c—16 days d—17 days

21: Which one of the following statements is not true? a—Services that do not involve high level of interaction with customers can be produced the way products are manufactured. b—A service is an act that does not produce a product. c—Production systems for products and services are different from each other. d—Products and services can be designed and produced in similar ways. 22: Tasks with Slack time of Zero are Called ---------------a—Urgent b—Critical c—Delayed d—None of the above 23: In a level production plan, if an opening inventory was 500 units, sales were forecasted at 800 units and the ending inventory was to be 200 units, how many units were produced? a—500 b—800 c—1000 d—None of the above 24: Which types of controls are also called preliminary controls, and attempting to stop problem before they occur? a—Corrective controls b—Preventive controls c—Concurrent controls d—Time controls 25: Which of the attached options is not an aggregate planning decision option? a—Promotion & advertising b—Subcontracting c—Layoffs d—Building a new plant 26: Make to order process is characterized by a—Activated on receipt of order b—Maximum Inventory c—Both 1 and 2 d—None of these 27: The value of exponential smoothing constant a—Is always 0.2 b—Is always less than unity c—Always lies between 0 and 1 d—Can take any positive value

28: Market and Competition Analysis will help in a—Deciding which product to produce b—Markets to compete c—Quality d—All of above 29: Which of the following tasks is not carried out by an operations manager? a—Translates customer needs into products and services. b—Adapts to global and environmental changes. c—Manages cash flows and investments. d—Uses technology to enhance productivity. 30: Which of the attached is not a major driver of supply chain performance? a—Facilities b—Inventory c—Transportation d—All of the above 31: For a given cycle time, assembly-line efficiency can be improved by a—Speeding the line b—Slowing the line c—Decreasing the number of workstations d—Increasing the number of workstations 32: The plans for the components, purchased materials, and workstations are developed in the. a—Master production scheduling process. b—Material requirements planning process. c—Scheduling process. d—Constraint management process. 33: When the average unit cost of a product/service decreases as the capacity and/or volume of throughput increases, it is called ---------------. a—Economies of scale b—Diseconomies of scale c—Cost cushioning d—A nonphysical constraint 34: Which of the given alternatives best defines the process of continuous and relentless improvement thru teamwork and employee participation? a—Quality at the source b—Kaizen c—Quality control d—Quality assurance 35: There are many factors affecting the ‘Efficient’ and ‘Responsive’ supply chains. Which, out the

attached pairs, is related to ‘Responsive’ supply chain? a—Low cost, Responds quickly b—High price, responds quickly c—Standard product, responds quickly d—Low levels of inventory, short lead time 36: Ships and weddings are examples of ----------- products and services a—Make-to-order b—Assemble-to-order c—Make-to-stock d—Project 37: Which of the following is not a major dimension of a services cape? a—Facility layout b—Signs and symbols c—Ambience d—Facilities Location 38: -------------- classifies parts into families so that cellular layouts can be formed. a—Job enrichment b—Job enlargement c—Group technology d—CRAFT 39: When ---------- causes are present, the process is said to be out of control. a—Common b—Special c—Random d—Cumulative 40: The timing and size of production quantities for each product in the product family is specified by the. a—Master production schedule. b—Material requirements plan. c—Resource plan. d—Scheduling plan. 41: In an automobile, which of the following is not considered an order winning factor? a—Self-parking capability b—Voice-activated music system c—Front-seat airbags d—Collision-avoidance system 42: When break-even analysis is used for the facility location decision. a—Fixed costs are kept constant across the alternatives b—Both fixed and variable costs are estimated for each alternative c—Variable costs are kept constant across all alternatives d—Probabilities associated with estimated costs are found for each cost and alternative 43: ---------- forecasts are needed to plan for facility installation. a—Long-range

b—Intermediate-range c—Short-range d—Demand planning

44: All activities lying on critical path have slack time equal to a—0 b—2 c—1 d—None of the above 45: The quantity at which an order is placed for inventory replenishment is -----------a—Safety stock b—Reorder level c—Buffer stock d—Cycle stock 46: The financial approach to the management and control of quality is known as. a—The cost of quality b—Six sigma c—Quality control d—None of the above 47: Which is with respect to fixed-position layout? a—Synonymous with project b—High demand c—Olympics is an example d—Used for producing large products 48: Repeatable increase and decrease in demand over short periods of time are called --------------a—Trends b—Seasonal patterns c—Cyclical patterns d—Irregular variation 49: JIT Scheduling can work only when a company produces -------------- products a—Few b—Large Variety of c—Low Volume of d—None of these 50: Slack Time is equal to a—Latest Start minus Earliest start time b—Time on Critical path c—Standard Time d—Optimistic time 51: The operations strengths a company can use as a competitive advantage could be: A  ll of above

52: A company's ability to achieve market and financial superiority over its competitors is called a—Operations strategy b—Strategic planning c—Competitive advantage d—Competitive priority 53: The productivity improvement technique would include a—Co Processing b—Back Hauling c—Both1 and 2 d—None of above

54: Which of the following is not competitive priority for most companies? a—Speed b—Flexibility c—Innovation d—Infrastructure 55: If annual demand is 12,000 units, the ordering cost is Rs.6 per order and the holding cost is Rs.2.50 per unit per year, which of the given value is the optimal order quantity? a—576 b—240 c—220 d—280 56: Strategic Issues which a service company has to decide a—Technology b—Economies of scale c—Capacity d—All of above 57: A Supply Chain is Activated when a customer has ----------------a—Placed the order b—Made the Payment c—Both 1 and 2 d—None of the above 58: In Job Specialization No of tasks in a Job is a—Increased b—Decreased c—Remains same d—None of the Above 59: Variation due to the natural variability of a process is called: Common or chance causes 60: Organizations need to produce outputs as per the market demand. But some organizations maintain a constant rate of production irrespective of demand. This strategy is known as: a—Varying work force size strategy b-- Varying workforce utilization strategy

c—Varying size of inventory strategy d—Back order strategy 61: Which of the given statement describes the general procedure steps for aggregate planning? a—Determine demand, determine capacities, identify important policies, determine costs, develop plans b—Determine capacities, determine demand, determine costs, develop plans, identify important policies c—Identify important policies, determine costs, determine demand, determine capacities, develop plans d—None of the above 62: In fast mode transportation per unit Transpiration cost is ------------- and safety Inventory is -------a—High, Low b—Low, High c—High, High d—Low, High 63: Which of the following is NOT a customary step in analyzing retailing facility location decisions. a—Consumer behavior research b—Market research c—Environmental impact analysis d—Revenue projections 64: According to which inventory system inventory is continuously checked and a new order placed when the level of inventory reaches the recorder point? a—Fixed order quantity system b—Fixed period system c—EOQ d—None of the above 65: Capital Intensity is equal to a—Total Value of equipment/Labor cost b—Material Cost/Labor Cost c—Labor Cost/Current Assets d—None of these 66: ------------- is a specific task or operation required to do a project: a—Event b—Node c—Slack d—Activity 1—Efficiency, in capacity terms is the ratio of a—actual output to effective capacity b-- actual output to designed capacity c-- actual capacity to effective capacity d—Designed capacity to effective capacity 2—Which of the following is not related to Johnson Rule a—It is used for job sequencing

b—It is applied for offloading the jobs c—The aim of Johnsons rule is to minimize the flow time from the beginning of the first job until the finish of the last d—Johnsons rule is used when there are n jobs to schedule on two machines 3: An order winner is ----------a—a characteristic of a product or service that will contribute directly to winning business from customers b-- a characteristic of a product or service that a customer does not expect c-- a characteristic present only in a high-quality product or service d-- a characteristic of a product or service that a customer expects as a minimum standard 4: A pc manufacturer who has acquired a hard disk manufacturer has performed a—Downstream Integration b—Upstream Integration c—Horizontal Integration d—None of the above 5: To produce high variety and low volume of products which type of process flow is used a—Continuous b—Project c—Job-shop d—Flow shop 6: Economic Order Quantity is where a—Inventory carrying cost is zero b—Holding cost equals ordering cost c—Ordering cost is maximum d—Holding cost is maximum 7: How Indian automobile industry has helped to reduce development cost of their product a—Providing cheaper labour b—Providing cheap raw material c—Designing cost effective tooling d—Designing components at low cost 8: When calculating inventory cost which of the following is not included as cost to place an order a—Phone calls b—Clerical cost c—Calculating quantity to order d—Taxes

9: During which phase of product life cycle completion becomes intense and high quality product is demanded at low cost a—Introduction b—Growth c—Maturity d—Decline 10: Which of the following is not the characteristics of safe design

a—Should use costly components b—Narrower tolerances result in better design and production quality c—Design should use standard components d—External dimensions of components should be such that they can be assembled together to make a product 11: Difference between time remaining until due date and remaining process time is called a—Flow time b—cycle time c—Stack time d—make span 12: Which of the following is most relevant for job shop layout a—Job shop layout produces standard products b—Automobile assembly is an example of job shop layout c—All products have to be processed through all machines. d—Similar machines are placed together in department in job shop layout 13: ______ forecasts are used introducing new products, have time horizon of 2-5 years and to establish new facility a—Long-range b—Intermediate? Range c—Short? Range d—Demand planning 14: In time sequence, which of the following need to be accomplished first? a-- Understand customer wants and needs b-- Design and delver customer benefit package c-- Build and leverage operations capabilities d-- Hire creative engineers 15: Subcontracting a—Is used when demand is more than capacity b—Means firing of employees c—Improves the utilization of machines d—Means scheduling the workload on work centers 16: which one of the following would not generally be considered an aspect of operation management? a—Work methods b—Securing financial resources c—Maintaining quality d—Product or services 17: Who has been benefited from the productivity gains? a—Workers b—Management c—Customers d- All above

18: Kaizen means a—Radical innovation b—Inventory reduction c—Continuous Improvement d—Peventive Maintenance 19: Economics of scale means a—Use of economic theory in manufacturing b—Use of highly skilled manpower c—purchasing inputs at competitive price d—Cost reduction per unit of output 20: Which one of the following is more of a site factor than a community factor ? a—Environmental Regulations b—Pollution control c—Zoning d—Quality of life 21: Which of the following is not an order winning feature? a—Key reason for purchasing a product b—Product performance is just met c—Excellent service record d—Customer friendly features 22: Bill of Material can do the following a—Help to compute material usage b—Locate raw material supplies c—Reduce product scrap d—Reduce labor overtime 23: which one of the following quantifies service level of Dabbawallas a—Customer satisfaction b—Doing it right first time c—Consistency in product / service quality d—All above 24: Which one of the following is not an operation strategy a—Product Leadership b—Building financial resources c—Customer satisfaction d—Operational excellence

25: Using the Four Key Decision Loops in Professor Terry Hill’s Generic strategy Framework, which statement is true? a-- The four lops are highly integrated and require improvement cycles. b-- The fist lop ties strategy to operations c-- Operations has no input loop into corporate strategy or marketing strategy d-- Infrastructure decisions must come before marketing decisions.

26: The ability of an organization to consistently meet its promises to the customer is called a—Quality b—Flexibility c—Dependability d—Speed 27: An order qualifier is ---------a—A characteristic of a product or service that will contribute to winning business from customers b-- A characteristic of a product or service that a customer does not expect. c-- A characteristic of a product or service that a customer expects as minimum standard. d-- A characteristic present only in a high-quality product or service 28: which of the following is one of the categories of manufacturing inventory a—Economic order inventory b—Recorder oint c—Just in time inventory d—Work in progress 29: Triage by nurses in an emergency room would be an example of a—Secluding b—Sequencing c—Appointments d-- Shortest-processing-time rule 30: Firms maintain inventory for: a—To maintain dependence of operations b—To provide feeling of security to work force c—To meet variation in product demand d—To hedge against wage increase 31: which of the following is an input file necessary to run an MRP system a—Bill of Material (BOM) file b—Quality Management Report c—Purchase Orders d—Machine breakdown analysis 32: In India Suzuki migrated from capital intensive process concept to labor intensive concept because a—High precision machines are available in India b—Indian labor is cheaper c—Indians cannot handle capital intensive projects d—Capital intensive processes provide flexibility

33: What are the two key things that XYZ management did to achieve productivity gains ? a—Increasing productivity without using additional resources b—Increase in production with present resources c—Emphasizing volume over quality d—Increasing production using more overtime

34: Demand management of products includes a—Order entry b—Forecasting c—Order commitment d—All above 35: Which of the following is an input to the master production schedule (MPS) ? a—Inventory record file b—Aggregate Plan c—Bill of materials d—Planned order sch...