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031245...

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SUBJECT OUTLINE 31245 Business Process and IT Strategy Course area

UTS: Information Technology

Delivery

Spring 2021; City

Credit points 6cp Requisite(s)

31276 Networked Enterprise Architecture OR 31257 Information System Development Methodologies

Result type

Grade and marks

Attendance: Forms of attendance and mode of delivery in this subject have changed to enable social distancing and reduce the risks of spreading COVID-19 in our community.

Subject coordinator Dr Osama Sohaib Email: [email protected] Location: CB11.6.214 Extension: 3893 Communication Direct your inquiries to the relevant contacts: For subject related queries contact the subject coordinator or you have matters of a personal nature to discuss, e.g., illness, study problems, team problems, team re-assignment, or a request for an appointment outside the given consultation hours. Generally, questions regarding the assessment and the subject should be raised in the lectures and tutorials. This ensures that all students get the benefit of the information given. Please put [31245] in the subject of your email. Only messages from UTS student e-mail accounts will be considered. University staff will not respond to e-mail messages from any other e-mail account for currently enrolled students. Discussion board on Canvas site will be also used extensively in this subject for Q&A and sharing information.

Teaching staff Subject Coordinator and Lecturer: Dr Osama Sohaib; [email protected] Guest Lecturer: Christian Wright Tutors: See Canvas site.

Subject description This subject introduces students to the uses of information technology (IT) as a strategic resource that enables business processes and strategies. A major concern of businesses is the search for competitive advantage and how to best leverage IT resources and align them with business goals to achieve competitive advantage. For IT managers, this raises a number of complex issues to understand and manage. These issues relate to the roles of IT and IT strategy in enabling business processes and generating business benefits. In this subject, theories and methods related to the value of IT are presented and explored. Students learn and discuss business and strategy processes that lead to learning organisations that can achieve sustainable competitive advantage. Business processes and IT strategy are key concerns for business and IT managers. Managing information is a critical skill for success in today's business environment. Managers need to know about their organisation's capabilities and uses of information resources. This subject aims to provide a foundation to help general business managers become knowledgeable participants in decision-making processes related to information systems (IS). Critically reviewing the contributions of IS resources in businesses and organisational settings establishes a contextual understanding of how IS permeates many aspects of business. 22/07/2021 (Spring 2021)

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Through case studies this subject reinforces material provided in lectures and tutorials, additional research, and prior knowledge while giving groups of students scope to enhance their problem-solving, critical thinking and organisational skills as well as peer learning. The subject stresses the development and assessment of real-world experience through applied and innovative tasks and with team effort. Students develop the knowledge and skills required for using and managing information within an organisation as well as management and communication skills.

Subject learning objectives (SLOs) Upon successful completion of this subject students should be able to: 1. Theorise on the impact of information systems technology in business process transformation (BPT) and strategic information systems planning (SISP) and why businesses undertake BPT or SISP to achieve sustainable competitive advantage. 2. Explain the role of non-IT enablers that affect successful BPT. 3. Describe the complex network of organisational issues that arise during BPT or SISP and their impact on IS and business alignment. 4. Explain the need for collaboration between IS personnel and their customers to achieve satisfactory solving of complex problems. 5. Present, discuss and support their analyses of issues involving business and strategy processes in learning organisations.

Course intended learning outcomes (CILOs) This subject also contributes specifically to the development of the following Course Intended Learning Outcomes (CILOs): Socially Responsible: FEIT graduates identify, engage, interpret and analyse stakeholder needs and cultural perspectives, establish priorities and goals, and identify constraints, uncertainties and risks (social, ethical, cultural, legislative, environmental, economics etc.) to define the system requirements. (B.1) Collaborative and Communicative: FEIT graduates work as an effective member or leader of diverse teams, communicating effectively and operating within cross-disciplinary and cross-cultural contexts in the workplace. (E.1)

Teaching and learning strategies Each week, a combination of lectures (1.5 hours) and tutorials (1.5 hours) includes individual and group work. Six hours of study outside class (which includes both individual and team work) is integrated into expected study load so as to successfully meet the subject learning outcomes through each assessment task. Students are required to complete all assessment tasks through tutorial activities: group work on a given case study during the tutorial sessions and out of class activities: Canvas subject site discussion board and self-directed learning using Internet/handouts/workbook. Students are expected to undertake pre-work before each weekly session, which is available in Canvas subject site. This involves reading selected textbook chapters, research articles, and watching Lynda.com courses related to the topic covered in lectures and tutorials. This is followed by a discussion during the tutorial. Careful planning for collaboration and feedback is integral here aiming to provide an optimal learning experience. The lectures contain a collection of specifically focused collaborative online activities and exercises. Learning activities in lectures also include practice MCQs questions and review questions at the end of the lecture. Each week these provide students with verbal feedback from their tutors, to gauge their progress and gain ideas for future direction. Lectures/tutorials and students’ access of Canvas subject site to view videos, reference materials, and communication tools help them to prepare and develop their individual and group work assessment tasks. Verbal feedback is integral to each tutorial collaborative activity. Tutor feedback during tutorials will support students to draft a report, and written feedback on the final report is also provided. All tutorial sessions and lectures are designed to help students to prepare for the final exam. Real world problems and case studies will be discussed and students need to provide critical and relevant solutions.

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Participation in these approaches may better shape students to be more autonomous and involved in the process of learning.

Content (topics) The subject primarily covers the following topics: Business strategy frameworks and IS strategy models The strategic use of Information resources Delivering business value through IT strategy Data Strategy Website Strategy Introduction to IT4IT and ITIL IS for enabling and managing business processes IS sourcing Knowledge management, business intelligence, and analytics as source of strategic advantage

Program Week/Session

Dates

Description

0

26 July

Preparation and orientation week Read the Subject Outline. See the description of the assessments available. Contact the subject coordinator for any questions

1

03 Aug

Lecture 1: Introduction to the subject Read the Subject Outline. See the assessments description available in assessment folder. See tutorial schedule available in tutorial folder. No Tutorial class this week. Notes: Transition to study readings: - Read Pearlson, Saunders and Dennis (Sixth Edition) Introduction Chapter (available on Canvas)

2

10 Aug

Lecture 2: IT Strategy Process - Part I Tutorial: No tutorial class this week. See online discussion board. Online discussion activity 1 (Assessment 1 - Part A).

3

17 Aug

Lecture 3: IT Strategy Process - Part II Tutorial activity 1 (Assessment 1 - Part B) - Create IT vision Notes: Groups formation for the group assessment.

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4

24 Aug

Lecture 4: The Information Systems Strategy Triangle Tutorial activity 2 (Assessment 1 - Part B). - Modelling Business-IT alignment Online discussion activity 2 (Assessment 1 - Part A). Notes: Read Chapter 3 - Pearlson, Saunders and Dennis (Sixth Edition)

5

31 Aug

Lecture 5: Data Strategy and Digital Strategy Tutorial activity 3 (Assessment 1- Part B). - Perform IT Gap analysis and Value stream mapping

6

07 Sept

Lecture 6: IT4IT Tutorial activity 4 (Assessment 1 - Part B). - Analyse real-world case study Online discussion activity 3 (Assessment 1 - Part A).

7

14 Sept

Lecture 7: Web Strategy Tutorial: Quiz-1 (Assessment 3)

StuVac

StudVac [20-26 Sept]

Study Vacation week

8

28 Sept

Lecture 8: Introduction to Amazon Simple Storage Service Tutorial activity 5 (Assessment 1 - Part B). - Web Accessibility checks Assessment-2 group work consultation

9

05 Oct

Lecture: 9 IS Sourcing and Cloud Strategy Tutorial activity 6 (Assessment 1 Part B) - Amazon Simple Storage Service (S3) LAB Online discussion activity 4 (Assessment 1 - Part A)

10

12 Oct

Lecture 10: ITIL Tutorial activity 7 (Assessment 1 Part B) - Analysing a real-world case study

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11

19 Oct

Lecture 11: Business Intelligence Strategy Tutorial:Assessment 2 (Groupwork) consultation Online discussion activity 5 (Assessment 1 - Part A)

12

26 Oct

Lecture 12: Subject Review Tutorial:Quiz-2 (Assessment 4) Assessment 2 groupwork submission and presentation Notes: activities on Canvas

Program schedule and contents may change to include guest lecturers on specific topics (subject to availability). Consultation times (generally in the FEIT Learning Precinct) will be published on Canvas subject site.

Additional information Student attendance: Forms of attendance, mode of delivery and assessment requirements in this subject have changed to enable social distancing and reduce the risks of spreading COVID-19 in our community. Communication, content and resource management: Canvas subject site will be used for communication, sharing information and collaboration in this subject. Students must ensure that they have access to Canvas subject site, in particular for the electronic submission of assessment item deliverables. UTS Legislation, Rules and Policies: Students should be familiar with UTS Rules and Policies (www.gsu.uts.edu.au/lrp.html), UTS Student Charter ( www.gsu.uts.edu.au/policies/studentcharter.html) and Student Complaints ( www.gsu.uts.edu.au/policies/complaintspolicy.html).

Assessment Assessment task 1: Topic review and discussion Intent:

To demonstrate an in-depth understanding of the concept of IT strategy and business processes based on scholarly articles and real-world case studies.

Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3, 4 and 5 This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs): B.1 and E.1 Type:

Exercises

Groupwork: Individual Weight:

25%

Task:

Online discussion and analysis of relevant articles/real-world examples during tutorials. These topics will explore key topics supporting/complementing the subject matter. Students are required to participate in online discussion board forum and review/ analyze the required articles.

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Due:

Week 3 to Week 11 Part A (Online participation) - See discussion board/Assignments -->) Assignment-1( online activities and deadline) on Canvas site. Part B (Tutorial class activities): See Assignments -->) Assignment-1( tutorial activities and deadline) on Canvas site. For more information see further information and assessment-1 outline available online. See also Further information.

Further Full details will be available at the subject site (Canvas subject site) in week 1. information: This assessment contains Part A (Online discussion board participation) and Part B (Real-world case studies in the tutorial class). Students will receive oral feedback during the tutorial session, and final marks in week 11. Open discussion of various responses during tutorials will provide students with the opportunity to develop an understanding of possible approaches and to gain feedback. Your tutor throughout the session will provide continuous oral feedback. During the session, feedback related to individual student inquiries will be also provided.

Assessment task 2: Group Project Intent:

To apply knowledge and theories gained during lectures and tutorials to develop an optimal strategic business & IT plan.

Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3, 4 and 5 This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs): B.1 and E.1 Type:

Report

Groupwork: Group, group assessed Weight:

35%

Task:

Apply knowledge, theories, and insights gained during lectures and tutorials to a chosen case study. This is a group assessment. Students will be asked to prepare a report and present their understanding. Students will work in a project group to develop a business and IT strategic plan in response to a proposal request. Based on the provided scenario and additional research, the groups will be required to formulate/present a report for a business. This report will include an analysis of the company using Information Systems Strategy Triangle (business strategy, organisational strategy, and IT strategy), social business strategy, and information resources strategy. Full details will be available at the subject site (Canvas subject site) in week 2.

Length:

Min 2000 Words

Due:

Friday 29 October 2021 11:59 pm. Week 12. Online submission. For more information see the assessment-2 outline available online on the Canvas site. See also Further information.

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Further Full specification and requirements will be published on Canvas subject site in week 2. information: Assignments are required to submit in softcopy (Turnitin) in week 10. Each group will be required to carry out a formal oral presentation in week 10 or 11. Each student in the group will be assessed on their individual components of the presentation. Although this is a group task, individuals may receive different mark based on peer assessments and their answers to the questions while presenting. A peer assessment (each student) must be emailed to your tutor in relation to team members contributing to a report. If you have trouble with the operation of your group, please see your tutor for advice. During the tutorial session, your tutor will give oral feedback and guidance to the group during the meetings. Formative feedback from this activity will guide students for the submission of the final report and for the presentation. Individual written feedback will be provided within two weeks of final assignment submission.

Assessment task 3: Quiz 1 Intent:

To assess students’ knowledge, understanding, and insight gained during lectures and tutorials using MCQs and real-world scenario questions.

Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 3 and 5 This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs): B.1 and E.1 Type:

Quiz/test

Groupwork:

Individual

Weight:

20%

Task:

This assessment includes in-class/tutorial quiz. Quiz questions contain multiple choice questions, fill in the blanks, matching words, true/ false and/or a real–world case study with a set of questions about the topics covered in the lectures.

Length:

Each quiz has one-hour completion time.

Due:

Quiz 1 in week 7 during tutorial class hours See also Further information.

Criteria:

Open book. Quiz 1 will cover week 1 to 6 lecture

Further Quiz-1 will be conducted during your tutorial class hours in week-7. This is a timed quiz. Students information: need to complete the quiz within the allocated time window. Full details will be available at the subject site (Canvas subject site) in week-1.

Assessment task 4: Quiz 2 Intent:

To assess students’ knowledge, understanding, and insight gained during lectures and tutorials using MCQs and real-world scenario questions.

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Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 3 and 5 This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs): B.1 and E.1 Type:

Quiz/test

Groupwork:

Individual

Weight:

20%

Task:

This assessment includes in-class/tutorial quiz. Quiz questions contain multiple choice questions, fill in the blanks, matching words, true/ false and/or a real–world case study with a set of questions about the topics covered in the lectures.

Length:

Each quiz has one-hour completion time.

Due:

Quiz 2 in week 12 during tutorial class hours

Criteria:

Open book. Quiz 2 will cover all lecture topics (i.e. 40% from week 1 to week 6 lecture topics, and 60% from week 7 to week 12).

Further Quiz 2 will be conducted during your tutorial class hours in week 12. This is a timed quiz. Students information: need to complete the quiz within the allocated time window. Full details will be available at the subject site (Canvas subject site) in week 1.

Moderation of marks A group assignment is assessed as a team, which means each group member will normally receive the same mark based on the total peer review score. Group assessment marks may be modified based on the individuals' contribution and performance.

Assessment feedback The assessment criteria will accompany each assessment and will be released on Canvas subject site. Feedback will be given to you after assignments submission. Ge...