PSYC 1205 Flashcards Quizlet PDF

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11/17/21, 5:45 AM

PSYC 1205 Flashcards | Quizlet

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PSYC 1205 Terms in this set (127) True or False: Cultural Intelligence

False

(CI) is a decreasingly important subset of SI focused on an individual's capability to operate in diverse cultural environments, a critical skill in multi-national organizations and projects.

True or False: MBTI has a role in

True

relationship building (awareness, communication and planning).

According to Goleman, EI consists of

a. Self-Awareness, Self-Management, Social Awareness, and

four major domains. These are:

Relationship Management

True or False: According to Robert

False

Plutchik: Optimism = Anticipation + Submission.

The five dimensions of SI defined by

a. presence, clarity, awareness, authenticity, and empathy.

Karl Albrecht are:

True or False: Emotional intelligence

True

is broadly defined as the ability to identify, understand and manage the emotions within and around you.

h

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capability based on emotional intelligence that results in outstanding performance at work."

True or False: According to Robert

False

Plutchik: Disapproval = Surprise + Fear.

True or False: Research shows that

True

people with a high EQ possess clarity in thinking and remain composed in stressful and chaotic situations.

True or False: Robert Plutchik's wheel

True

consisted of 8 basic emotions: Joy, Sadness, Trust, Disgust, Fear, Anger, Surprise, Anticipation.

True or False: If you are self-aware,

False

you rarely but surely know how you feel and you know how your emotions and your actions, can affect people around you. Being self-aware in a leadership position also means having a somewhat clear picture of your strengths and weaknesses. And it means having humility.

True or False: Writing down your

True

thoughts can move you to a higher degree of self-awareness.

True or False: Feedback is about

True

improvements.

h

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slowing down can help examine the emotions.

True or False: Extrinsic motivation has

True

to do with being motivated by being paid (as an example).

True or False: An example of intrinsic

False

motivation can be explained by someone wanting to be paid for a job well done.

True or False: Intrinsic motivation is

True

related to internal factors of wanting to do something.

True or False: Keeping a journal when

False

trying to improve self-awareness is a gimmick, not a tool.

True or False: Feedback is not

False

necessary to grow.

True or False: Keeping a journal when

True

trying to improve self-awareness is a good tool.

True or False: A question such as "Do

True

we say that in English?" is metalinguistic feedback, not elicitation.

True or False: A question such as "Do

True

we say that at all?" is metalinguistic feedback, not elicitation.

h

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repetition, together with other comments, of the student's erroneous utterance.

True or False: As a student of

False

UoPeople I can skip working of providing and receiving feedback because it does not benefit me.

b. "a process in which the factors that produce a result are According to the week 3 readings,

themselves modified, corrected, strengthened, etc. by that

feedback is:

result" and "a response, as one that sets such a process in motion"

d. the explicit provision of the correct form. As the teacher Explicit correction refers to:

provides the correct form, he or she clearly indicates that what the student had said was incorrect (e.g., "Oh, you mean," "You should say").

True or False: Devoting time to

False

feedback is not related to my success.

Recasts correction involve:

True or False: Repetition as a

a. the teacher's reformulation of all or part of a student's utterance, minus the error.

True

correction refers to the teacher's repetition, in isolation, of the student's erroneous utterance.

Metalinguistic feedback as a correction contains:

h

a. either comments, information, or questions related to the well-formedness of the student's utterance, without explicitly providing the correct form.

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design ways to motivate themselves more effectively.

True or False: The SCARF model

True

helps individuals both minimize threats and maximize rewards.

True or False: NVC stands for Non

True

Violent Communication.

True or False: NVC is about assertive

True

and empathic communication.

True or False: SCARF stands for

False

Sustained-careful-achievable-realistic and fair.

True or False: SCARF stands for Self-

False

developed-certain-ambitiousrigorous and following.

True or False: NVC stands for Neuro-

False

linguistic victory in collaborating.

True or False: Knowing about the

True

elements of SCARF helps one understand issues such as why you can't think clearly when someone has attacked your status, instead of just trying to push the feeling aside.

h

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not been verified yet in brain studies, but have been clinically proven to be effective techniques for reducing the threat response.

True or False: An example of using

True

SCARF might be focusing attention on increasing one's sense of autonomy during a time of uncertainty.

True or False: Judgments are multi-

True

layered observations.

True or False: We squander a lot of

True

our energy and create useless anxiety worrying over issues that are either out of our control or of incidental or irrelevant impact to our lives.

Research shows that we as humans

a. 60,000-300,000 thoughts per day

have between:

True or False: Research shows that we

True

as humans have between: 60,000300,000 thoughts per day.

True or False: Judgments are different

True

from observations.

Examples of good questions that helps to look for alternative explanations include:

h

a. Are there any other ways that I could look at this situation? b. What else could this mean? c. If I were being positive, how would I perceive this situation? d. All of the above Correct

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overly critical and not necessarily true.

True or False: When you feel anxious,

True

depressed or stressed-out, your selftalk is likely to become extreme and untrue. You'll be more likely to expect the worst and focus on the most negative aspects of your situation.

True or False: Self-talk applies only to

False

mentally unstable individuals.

True or False: Learning to dispute

True

negative thoughts might take time and practice, but is worth the effort. Once you start looking at it, you'll probably be surprised by how much of your thinking is inaccurate, exaggerated, or focused on the negatives of the situation.

True or False: Feedback is about the

True

future.

True or False: Feedback is about the

False

past.

What is a 360 evaluation?

h

a. An evaluation done by colleagues, person in charge (manager, professor, etc.) and clients

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how you feel and you know how your emotions and your actions, can affect people around you. Being self-aware in a leadership position also means having a clear picture of your strengths and weaknesses. And it means having humility.

True or False: EI is a basic tool that

True

can be learned and that is the key to professional success.

True or False: According to Robert

True

Plutchik: Aggressiveness = Anger + Anticipation.

a. Leaders with empathy are critical to managing a successful team or organization. b. Leaders with empathy have the ability to put themselves in Why is it important for leaders to have

someone else's situation.

empathy?

c. Leaders with empathy help develop the people on their team, challenge others who are acting unfairly give constructive feedback and listen to those who need it. d. All of the above Correct

True or False: Intrinsic motivation is

True

intra-personal.

True or False: The social intelligence

False

quotient or SQ operates under the scientifically proven assumption that an individual cannot change their SQ under any circumstances.

h

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you don't want to do and a passion for work that goes beyond money or status.

a. Socially Aware population classification. The social intelligence (SI) quotient algorithm is:

b. Positive attitude to progressive social issues ('somewhat progressive' or 'very progressive') c. Attraction and openness to new experiences d. A combination of the three factors listed above Correct

True or False: Emotional Intelligence

True

(EI) is measured by your Emotional Quotient (EQ).

True or False: EI refers to everyone's

False

ability to manage time, costs and ensure quality. The rest are nice to have, but not directly related to a success factor.

True or False: Saying: you are so

True

smart is a judgment. Saying: the way you handled your friend showed compassion by...is an observation.

True or False: A good way to test the

True

accuracy of your perceptions might be to ask yourself some challenging question.

True or False: A question such as "Do

False

we say that at all?" is elicitation, not metalinguistic feedback.

h

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PSYC 1205

True or False: Observations are linked

Study

True

with true facts.

True or Fales: Knowing about the

False

elements of SCARF helps one understand issues such as why you can think clearly when someone has attacked your status.

True or False: The cognitive tools

True

associated with SCARF model have been verified in brain studies to be effective techniques for reducing the threat response.

According to McGill and Concordia

c. They distinguished six different types of feedback used by

Universities study on feedback:

the four teachers in this study.

Clarification requests as a correction,

b. either that their utterance has been misunderstood by the

according to Spada and Frohlich

teacher or that the utterance is ill-formed in some way and

(1995, p. 25), indicate to students:

that a repetition or a reformulation is required.

True or False: Emotions can be

True

shared across individuals in many different ways both implicitly or explicitly.

True or False: Emotional contagion is

False

not important to personal relationships because it does not foster emotional synchrony between individuals.

True or False: In preparing action

False

plans, SMART objectives are good to have but not important.

h

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companions' expressions of emotion, they never come to feel reflections of their partner's emotions.

True or False: SMART methodology

False

stands for: super-imposed, mutual, achievable, realistic and timed.

True or False: One view developed by

True

Elaine Hatfield et al. is that emotional contagion can be done through automatic mimicry and synchronization of one's expressions, vocalizations, postures and movements with those of another person.

True or False: SMART methodology

False

stands for: special, measurable, achievable, realistic and time-bound.

True or False: Emotions cannot be

False

shared across individuals.

True or False: Emotional contagion is

True

important to personal relationships because it fosters emotional synchrony between individuals.

True or False: SMART methodology

False

stands for: sleek, measurable, achievable, realistic and time-bound.

True or False: Devoting time to

True

feedback is a good investment in my learning.

h

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PSYC 1205

True or False: Saying: you pounded

Study

True

your fist on the desk for about 10 seconds is an observation.

True or False: I do not have any self-

False

talk.

True or False: A question such as "Do

False

we say that in English?" is elicitation, not metalinguistic feedback.

True or False: EI refers to everyone's

True

ability to perform, fend off aggressors, and be compassionate in a crisis.

True or False: Disputing your self-talk

True

means challenging the negative or unhelpful aspects.

True or False: SMART methodology

False

stands for: simple, measurable, achievable, realistic and time-bound.

True or False: SMART methodology

False

stands for: specific, measurable, achievable, relevant and time-framed.

True or False: A definition of

False

emotional contagion by Schoenewolf states: "a procedure in which a person or group influences the emotions or behavior of another person or group through the conscious or unconscious induction of emotion states and behavioral attitudes".

h

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person moves into higher management roles. This means that the ability to lead, manage and influence others becomes increasingly important and can be solely relied on technical skills.

Robert Plutchik created a wheel of

b. 1980

emotions in:

True or False: Self-talk enables you to

True

feel better and to respond to situations in a more helpful way.

True or False: SWOT belongs in the

False

business world and should not be used for developing emotional intelligence.

True or False: An example of a piece

False

of daily communication following NVC is: why do you always leave the book on the floor where I walk? I tripped and almost lost balance four times in a row.

d. refers to at least three techniques that teachers use to Elicitation as a correction:

directly elicit the correct form from the student: "fill in the blank", disagreement or repeating the error.

True or False: The theory of emotional

True

intelligence states we are born with an innate capacity to recognize emotions in ourselves and the people around us.

h

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competence directly linked with a learned capability based on emotional intelligence that results in outstanding performance at work.

True or False: Saying: "you were mad"

True

is a judgment.

True or False: One view developed by

False

Elaine Hatfield et al. is that emotional contagion can be done through talking to the other person and synchronization of one's vocalizations, postures and movements.

a. Proficiency in managing relationships and building networks b. An ability to find common ground and build rapport c. Expertise in building and leading teams EI at work include:

d. Persuasiveness and effectiveness in leading change shown in expertise in building and leading teams e. All of the above Correct

True or False: Saying: you pounded

False

your fist on the desk for about 10 seconds is a judgment.

True or False: A definition of

True

emotional contagion by Schoenewolf states: "a process in which a person or group influences the emotions or behavior of another person or group through the conscious or unconscious induction of emotion states and behavioral attitudes."

h

8

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companions' expressions of emotion, they come to feel reflections of their partner's emotions.

True or False: Whenever you find

True

yourself feeling depressed, angry, anxious or upset, use this as your signal to stop and become aware of your thoughts. Use your feelings as your cue to reflect on your thinking.

True or False: According to Robert

True

Plutchik: Optimism = Anticipation + Joy.

True or False: SI is not an inward

True

awareness (but requires you to be in touch with your EQ), it is outwardly focused on the people you interact with.

True or False: According to Robert

True

Plutchi...