Review Test Submission Lesson 16 Practice Quiz (ungraded) case worker PDF

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Summary

Havrede H. Hill...

Description

Berthuly St. Albert

Lessons

HUS4321 278853 CASE MGT PROB SOLV BA

Lesson 16

Review Test Submission: Lesson 16 Practice Quiz (ungraded)

Review Test Submission: Lesson 16 Practice Quiz (ungraded)

User

Berthuly St. Albert

Course

HUS4321 278853 CASE MGT PROB SOLV BA

Test

Lesson 16 Practice Quiz (ungraded)

Started

4/29/21 10:37 PM

Submitted

4/29/21 10:40 PM

Due Date

5/4/21 11:59 PM

Status

Completed

Attempt Score 100 out of 100 points  Time Elapsed

3 minutes

Results Displayed

All Answers, Submitted Answers, Correct Answers, Feedback, Incorrectly Answered Questions

Question 1

20 out of 20 points

Becky has just been hired as a case manager for the Department of Children’s Services. During her first two weeks of work, Becky has felt overwhelmed and has been behind in her paperwork. She is surprised by the large number of clients that she has been assigned, and is not able to complete all of the necessary forms for each client without taking some of her work home with her. Becky is frustrated, and her supervisor, Louis, recognizes her frustration. Louis asks Becky to come to his office for a meeting, and Becky is able to describe her frustrations to Louis. Because Louis has been working for the agency for 15 years, he immediately recognizes the source of Becky’s frustration, and reassures her that all she needs is a time-management system. In developing an effective time management system for Becky, Louis might suggest which of the following as a first step? Selected Answer:

c. Set goals

Answers:

a. Assign priorities b. Sort goals into categories c. Set goals

ns

d. Categorize timespans

Question 2

20 out of 20 points

Which of the following is not an important reason for continuing education: Selected Answer:

d.

a lack of ethics training prior to starting the case management position

Answers:

a. a need to stay current in a dynamic field. b.

a commitment to more effective and efficient service delivery. c. a curiosity about professional topics, issues, and challenges. d.

a lack of ethics training prior to starting the case management position

Question 3

20 out of 20 points

Which of the following contribute to the difficulties case managers often have with managing their time? I. The nature of the work II.

The many types of activities required

III.

The uniqueness of each case

IV.

The lack of consistent demands on time

Selected Answer:

c. I, II, III, and IV

Answers:

a. II, III and IV b. I and IV c. I, II, III, and IV d. I and II

Question 4

20 out of 20 points

Which of the following are reasons identified by case managers for the difficulty with managing time effectively? I. The agency’s hours of operation. II.

The ever-changing bureaucracy.

III.

The constant need for advocacy.

IV.

The unpredictability of the workday.

Selected Answer:

b. II and IV

Answers:

a. I, II, III, and IV b. II and IV c. II, III and IV d. I and III

Question 5

20 out of 20 points

Which of the following individual client problems represents an agencyrelated advocacy issue? Selected Answer: Answers:

c.

The client has been denied services or services have been limited a. The client is resistant to the case manager’s interventions. b. The client’s family has made decisions for him or her. c.

The client has been denied services or services have been limited d. The client does not know what his or her rights are. Thursday, April 29, 2021 10:40:21 PM EDT

← OK...