Term 3 2021 COMM1000 course outline PDF

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UNSW Business School

Centre for Social Impact

COMM1000 Creating Social Change

Course Information Term 3, 2021

Course-Specific Information The Business School expects that you are familiar with the contents of this course information. You must also be familiar with the Course Outlines Policies webpage which contains key information on: • Program Learning Goals and Outcomes • Academic Integrity and Plagiarism • Student Responsibilities and Conduct • Special Consideration • Student Support and Resources This webpage can be found on the Business School website: https://www.business.unsw.edu.au/degrees-courses/course-outlines/policies

business.unsw.edu.au CRICOS Code 00098G

Table of Contents COURSE-SPECIFIC INFORMATION

2

1

2

COURSE DETAILS

1.1 Teaching Times and Locations – See Online Course Guide 1.2 Units of Credit 1.3 Summary of Course 1.4 Course Aims and Relationship to Other Courses 1.5 Structure 1.6 Additional Course Details 1.7 Course Resources

2 2 3 3 3 3 4

2

5

LEARNING AND TEACHING ACTIVITIES

2.1 Approach to Learning and Teaching in the Course 2.2 Learning Activities and Teaching Strategies

5 5

3

5

STUDENT RESPONSIBILITES AND CONDUCT

3.1 Workload 3.2 Attendance 3.3 General Conduct and Behaviour 3.4 Health and Safety 3.5 Keeping Informed

5 6 6 6 6

4

COURSE RESOURCES

6

5

TEAMWORK

7

6

COURSE EVALUATION AND DEVELOPMENT

8

6.1 Continual Course Improvement introduction 6.2 Student Response 6.3 Response to Student Feedback

8 8 8

7

COURSE LEARNING OUTCOMES

9

8

ASSESSMENT DETAILS

11

8.1 Formal Requirements 11 8.2 Assessment Summary 11 8.3 Assessment Task Details 12 8.4 Assessment Submission Procedure 12 8.5 Special Consideration, Late Submission and Penalties 14 8.6 Is English not your first language? 14 8.7 Assessment Task Details Error! Bookmark not defined. 9

COURSE SCHEDULE

business.unsw.edu.au CRICOS Code 00098G

14

COURSE-SPECIFIC INFORMATION Staff Contact 1.1. Course Authority: Dr Sarah White Dr Sarah White is a conversation analyst and qualitative health researcher. Sarah has experience in teaching about core skills, such as communication and teamwork, as well as on topics relating to understanding and addressing systemic issues in healthcare. Sarah's research focuses on communication in clinical practice with a view to facilitating change in policy and practice.

Tutors

Please see Moodle site for details. 1.2. Centre for Social Impact Student Administration Please direct any CSI education program, enrolment and administration queries here: Centre for Social Impact Student Team Phone No: 02 8936 0990 Email: [email protected]

1

COURSE DETAILS

1.1

Teaching Times and Locations –

See Online Course Guide 1.2

Units of Credit •

The course is worth 6 units of credit

• • •

1.3

There is no parallel teaching in this course No pre-requisite required No co-requisite required

Summary of Course

Do you want to change the world, but don’t know where to start? This course is for aspiring change agents across all sectors, including business, not-forprofit and government. Whether your career lies in business, law, art and design, arts and social sciences, the built environment, science, engineering or medicine, you will learn how to address complex social problems and you will develop practical skills to create better social outcomes. We explore the issues that policy makers, industry leaders and social service providers grapple with every day, such as inequality, place-based disadvantage, mental health, homelessness, and human rights. We will introduce models for systems change, social innovation, and cross-sectoral collaboration. You will complete the course with a broad understanding of social systems and the keys to initiating and sustaining positive social change. The course introduces national and global trends through a range of case studies, and you will have the opportunity to hear directly from experts in business, government and social purpose organisations who have successfully initiated social change.

1.4

Course Aims and Relationship to Other Courses

This course aims to introduce students to systems thinking and societal change scenarios. It provides an overview of how sectors (public, private, and not-for-profit) create social impact in Australia and how they can work together more effectively to achieve positive social change. Students will examine these change processes within specific sectors as well as how these sectors interact to generate change. Students will be given the opportunity to put this learning into practice by planning their own change process to address a social problem. This course is designed as a flexible elective in the Commerce (or Commerce related) program, a level 1 Business School elective, or a General Education course for students from other UNSW faculties. It is designed to complement learning within the broad range of programs from across the University.

1.5

Structure

The course is delivered across 9 learning modules over 10 weeks (11 weeks including Oweek). Students work through 1 module per week with a reflection week during week 6. The content and learning materials are presented in distinct modules all of which are available online, these are worked through sequentially with an online tutorial discussion group and tutors. Weekly deadlines apply for discussion forums and online activities. Some online activities must be completed with other students in Microsoft Teams.

1.6

Additional Course Details

Links to all required and optional resources are on the reading list for your course in the UNSW Library’s Leganto system, which you can access via your Moodle course. Please note you will need to login and may be required to enter your UNSW zID and zPass in order to access the library site.

Required readings consist of core texts and their applications. Readings are chosen to provide both theoretical foundation and to illuminate their meaning and usage in professional contexts. The readings are designed to initiate thinking and understanding of key themes in social systems and change.

1.7

Course Resources

The University and the Business School provide a wide range of support services for students, including: • Centre for Social Impact (CSI) http://www.csi.edu.au/ Email: [email protected] Phone: 02 8936 0990. • Business Student Centre https://www.business.unsw.edu.au/students/resources/student-centre Office: Level 1, Room 1028 in the Quadrangle Building; Phone: 9385 3189. • Moodle eLearning Support For online help using Moodle, go to: https://student.unsw.edu.au/moodle-support For technical support, email: [email protected]; Phone: 9385 1333. • UNSW Learning Centre Provides academic skills support services, including workshops and resources, for all UNSW students. See website for details www.lc.unsw.edu.au • Library services and facilities for students https://www.library.unsw.edu.au/study/services-for-students • IT Service Centre Provides technical support to troubleshoot problems with logging into websites, downloading documents, etc. https://www.myit.unsw.edu.au Office: UNSW Library Annexe (Ground floor). Phone: 9385 1333. • UNSW Counselling and Psychological Services Provides support and services if you need help with your personal life, getting your academic life back on track or just want to know how to stay safe, including free, confidential counselling. Office: Level 2, East Wing, Quadrangle Building; Phone: 9385 5418 Email: [email protected] Website:https://student.unsw.edu.au/wellbeing • Equity Learning Services (formally Disability Support Services) https://student.unsw.edu.au/els Provides assistance to students who are trying to manage the demands of university as well as a health condition, learning disability or have personal circumstances that are having an impact on their studies. Phone: 02 8374 9201; Email: [email protected] • Nura Gili Indigenous Student Support

https://www.nuragili.unsw.edu.au/contact-us/student-support Nura Gili's Academic Support Officers are available to assist Indigenous students Phone: 02 9385 3805 Email: [email protected]

2 2.1

LEARNING AND TEACHING ACTIVITIES Approach to Learning and Teaching in the Course

The overall pedagogical philosophy of this course is based on the belief that learning is an active process requiring engagement and immersion. Due to the dynamic nature of social change this course will be highly interactive and discussion oriented. It will utilise innovative and varied learning, teaching and assessment strategies designed to apply content to practical examples and case studies.

2.2

Learning Activities and Teaching Strategies

In order to maximise the collaborative and experiential nature of this course, a ‘flipped’ learning and teaching approach will be used that will help to support deeper student engagement and outcomes. The flipped approach means students undertake reading and researching independently and use group discussion time for active and interactive learning. Each Unit (topic/module) will include a range of activities that you will complete before and after the unit is offered. You have three major resources to help you learn: 1. The course materials comprising readings, references, insights and commentary for each unit. You will do much of your learning independently by working through the course materials and completing the learning activities, and collaboratively through online discussions and webinars. 2. Your class discussions are conducted on the online Moodle site. Your facilitator’s role is to guide your learning by conducting class discussions, answering questions that might arise after you have done the week's work. The facilitator also presents insights from practical experience and understanding of theory, providing you with feedback on your assignments, and directing discussions that will occur between you and your co-participants. 3. Your co-participants are an invaluable source of rich learning content for you. Their work and life, and their willingness to question and debate the course materials, your views and those of the facilitator, represent a great learning opportunity. They bring much valuable insight to the learning.

3

STUDENT RESPONSIBILITES AND CONDUCT

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed. Information and policies on these topics can be found on the 'Managing your Program' website and in the student responsibilities section of your online course outline under Policies and Support.

3.1

Workload

It is expected that you will spend at least twelve hours per week studying for a course (except for Summer Term courses which have a minimum weekly workload of twenty to twenty-four hours). This time should be made up of reading, research, working on exercises

and problems, online activities and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Overcommitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities. We strongly encourage you to connect with your Moodle course websites in O-week, the first week of term. Local and international research indicates that students who engage early and often with their course website are more likely to pass their course.

3.2

Attendance

Your regular and punctual attendance at lectures and seminars or in online learning activities is expected in this course. The Business School reserves the right to refuse final assessment to those students who attend less than 80% of scheduled classes where attendance and participation is required as part of the learning process (e.g., tutorials, flipped classroom sessions, seminars, labs, etc.). Online participation is equivalent to attendance.

3.3

General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class.

3.4

Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others. Please follow public safety guidelines.

3.5

Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

4

COURSE RESOURCES

The website for this course is on Moodle at: http://moodle.telt.unsw.edu.au Login to Moodle with your student zID (username) and zPass (password). If you encounter a technical problem while using Moodle, please contact the UNSW IT Service Desk via the following channels: Website: https://www.myit.unsw.edu.au/ Email: [email protected] Telephone: +61 (2) 9385 1333 Phone and email support is available Monday to Friday 8am – 8pm, Saturday 11am – 2pm. Online service requests can be made via their website. Readings There are no prescribed textbooks for this course. Each Module will have mandatory and optional readings. Links to all of these resources are on the reading list for your course in

the UNSW Library’s Leganto system, which you can access via your Moodle course. Please note you will need to login, and may be required to enter your UNSW zID and zPass in order to access the library site. If you experience any problems in accessing the readings, please try the following: Search directly for the article or book excerpt on the UNSW Library home page (https://library.unsw.edu.au/ ) by placing the name of the article in the Search box. Required readings consist of core texts and their applications. Readings are chosen to provide both theoretical foundation and to illuminate their meaning and usage in professional contexts. The readings are not to be studied in detail, but designed to initiate thinking and understanding of key themes in social systems and change.

5

TEAMWORK

In this course we will talk about the power that you have as individuals to create social change as well as the need to work together to address social issues in their entirety. Working together is important and can lead to improved outcomes but it is not easy. Indeed, research shows collaboration is uncomfortable. Setting clear and shared expectations, and building trust are all important components of successful team work. Which assessment is undertaken in our teams? Your social change pitch and associated work (see details in assessment task 3) is undertaken in your permanent teams. How does this course ensure fair allocation of marks in team work? Individual components are built into your social change pitch to mitigate issues that might arise as a result of team work – see details in assessment task 3. Team evaluation ensures students assess their own contribution to team work. How can we organise for enjoyable and efficient team work? Time will be allocated for you to meet and connect with your permanent team online using the Microsoft Teams platform. During this time, you will also be asked to agree on some background rules for ethical team work, and discuss what your expectations are of each other. You will also be asked to draw up a team contract that will be binding for the rest of the course. What do I do if there are issues in my team? Working together is not always easy and issues may arise. •

•

In the first instance, students are asked to bring up any potential issue to their team – a good way to do that is to go back to your team contract and discuss any points you have previously agreed on that you feel are not being respected. In the second instance, if the issue remains, please contact your tutor or Course Authority to discuss further so that next steps can be implemented and the issue dealt with in a timely fashion.

What will happen if there is an issue and this issue cannot be resolved? In extreme cases, your lecturer reserves the right to remove team members from teams, and ask individuals to complete team assignments on their own. Your tutor also has the discretion to deduct additional marks from the team component of students who have not actively contributed to their teams. As the teamwork takes place online, this becomes a record of participation and your tutor has access to this.

What are my obligations as a UNSW student? Under the UNSW Student Code, all students have an obligation to observe standards of equity and respect in dealing with every member of the University community – this includes all your team members. Under the UNSW Student Code, all students have an obligation to observe standards of equity and respect in dealing with every member of the University community – this includes all your team members. Please remember that allegations of bullying, harassment and discrimination against students or by students are taken very seriously at UNSW. You can find more information on this here: Student Wellbeing and Health and here: https://student.unsw.edu.au/equity As we progress through the course, remember to be mindful of how you feel Social issues can be difficult to talk about sometimes and it is important to be mindful of how you feel. If you ever feel uncomfortable or distressed throughout the course, whether during or after the modules, you are very welcome to contact your lecturer in charge to discuss this further – all discussions remain confidential and will not affect your marks in any way. If you feel that you need further support, the University provides free and confidential counselling and psychological services to all students enrolled at UNSW: https://www.counselling.unsw.edu.au/ - please do not hesitate to contact them, they are very helpful. You can also call Mental Health Line on 1800 011 511, it is a 24-hour telephone service operating seven days a week across NSW. It provides connections to crisis support and counselling. Your contributions and your willingness to discuss these issues to create positive and meaningful social change are extremely valuable.

6 6.1

COURSE EVALUATION AND DEVELOPMENT Continual Course Improvement introduction

Each term feedback is sought from students about the course and continual improvements are made based on this feedback. In this course, we will seek your feedback through end of term myExperience Survey responses. Your feedback is important to ensure the course is continually improved.

6.2

Student Response

Students wanted more tutor...