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CHAPTER7TESTBANK 1.Aninternationalassignment,initself,isanimportanttraininganddevelopmenttool. a.True b.False ANSWER:True 2.Presently,MNEsplacelittlepriorityonprovidingpre-departuretrainingforspousesandfamily. a.True b.False ANSWER:False 3.Moremultinationalsarenowexpandingtheirpre-departuretrainingprogramstoincludeprogramsforthespouseand family. a.True b.False ANSWER:True 4.Chemical,pharmaceutical,healthcareandconsumerfirmsaretheleastgenerouswithpre-departuretraining. a.True b.False ANSWER:False 5.Animmersionapproachtocross-culturetrainingwouldincluderoleplayingandstressreductiontraining. a.True b.False ANSWER:False 6.Apreliminaryvisittoacountryisconsideredanecessarypartoftheselectionprocessofanytypeofexpatriate assignmentandbyallcountries. a.True b.False ANSWER:False 7.Languageproblemsarelargelyviewedasmechanicalandmanageableproblemsthatcanbereadilysolved. a.True b.False ANSWER:True

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CHAPTER7TESTBANK 8.ChinesenationalsareunwillingtoacceptEnglishasabusinesslanguage. a.True b.False ANSWER:False 9.Cultureawarenesstrainingisthemostcommonformofpre-departuretraining. a.True b.False ANSWER:True 10.Mostexpatriatesarehiredexternally. a.True b.False ANSWER:False 11.Relocationspecialistsprovidepracticalassistancetoexpatriates. a.True b.False ANSWER:True 12.Expatriatesareoftenusedfortrainingbecauseofalackofsuitablytrainedstaffinthehostlocations. a.True b.False ANSWER:True 13.HCNsmaynotberegardedas“genuine”expatriatesastheyarenottrainedinthesamemanner. a.True b.False ANSWER:True 14.Non-expatriatesaregiventhesamecross-culturetrainingasexpatriates. a.True b.False ANSWER:False 15.Abyproductofworkinginaninternationalteamisbecomingculturallyaware. a.True b.False ANSWER:True

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CHAPTER7TESTBANK 16.Thereisanincreasinginterestinallaspectsoftraininganddevelopmentwithafocusonpracticesintheeconomic superpowerChina. a.True b.False ANSWER:True 17.Arepatriatemayexperiencere-entryshocktothehomecountryandmayrequiretraining. a.True b.False ANSWER:True 18.Tofacilitatereentryintotheirhomecountry,itisawisepolicyforMNEstoencourageexpatriatestotraveltoexotic locationsduringtheirvacations. a.True b.False ANSWER:False 19.Work-relatedinformationexchangesarepartofanyexpatriateassignment. a.True b.False ANSWER:True 20.Employeesacceptinginternationalassignmentscanhaveculturalshockenteringahostcountryandaculturalshock returningtothehomeorganization. a.True b.False ANSWER:True 21.Firmswithcareerdevelopmentplanninghaveahigherrateofrepatriateturnover. a.True b.False ANSWER:False 22.Therepatriate’snewpositionusuallydevaluestheoverseasexperiences. a.True b.False ANSWER:True

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CHAPTER7TESTBANK 23.Thereturningrepatriatewillusuallygetapromotionuponreentry. a.True b.False ANSWER:False 24.Repatriatesworkinginaforeignlocationmayhaveroleconceptionandrolebehaviorconflictswhichareinfluenced byculturaldifferenceswhentheyreturnhome. a.True b.False ANSWER:True 25.Childrendonothaveadifficultre-entryproblemwhenreturninghome. a.True b.False ANSWER:False 26.Aboundarylesscareerpersoniscommittedtothemultinationalcompanyandnottheirowncareer. a.True b.False ANSWER:False 27.Multinationalsarereinforcingthenotionofproteanandboundarylesscareerswhentheydonotguaranteerepatriates positionsuponre-entry. a.True b.False ANSWER:True 28.Costreductionorcontainmentisanimportantdriverininternationalassignmenttrends. a.True b.False ANSWER:True 29.Thenumberonereasonforleavingthecompanyafteraninternationalassignmentistherepatriatenotgetting recognition. a.True b.False ANSWER:False

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CHAPTER7TESTBANK 30.Thetwomainmotivatorsforacceptinganinternationalassignmentarecareeradvancementandfinancialgain. a.True b.False ANSWER:True 31.Amultinationalbuildsitstockofhumanresourcesorhumancapitalby: a.Traininganddevelopmentactivities b.Buyingstockinanothercompany c.Hiringfromcompetitors

d.Keepingupwithtrendsofhiring

ANSWER:a 32.Anindicationofhowimportanttraininganddevelopmenthasbecomeinmultinationalsisreflectedinthattheyhave: a.Establishedtheirownuniversities b.Stolenemployeesfromcompetitors c.Requiredcollegedegreesforallemployees d.Increasedtheirtrainingbudgetsevenduringperiodsofeconomicdecline ANSWER:a 33.AusefulwayforemployeestogainabroaderperspectiveofaMNEis: a.Matrixstructures b.Jobrotations c.Short-termassignments d.Commuter ANSWER:b 34.Componentsofpre-departuretrainingprogramsincludeallofthefollowingEXCEPT: a.Culturalawarenesstraining b.Practicalassistance c.Languageinstruction

d.Technicalrefreshertraining

ANSWER:d 35.Whatisthemostcommonformofpre-departuretraining? a.Language b.Cultureawareness c.Practicalassistance

d.Exchangerate

ANSWER:b 36.Iftheexpectedlevelofinteractionwithlocalhostcountryemployeesislowandsimilaritybetweentheparentandthe hostcountryishigh,thelengthofcross-culturetrainingwouldbe: a.Lessthan1week b.2weeks c.4weeks

d.3months

ANSWER:a

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CHAPTER7TESTBANK 37.Apreliminaryvisittothehostcountry: a.Encouragesmoreinformedpre-departurepreparations b.Isaperkintherecruitmentprocess c.IsdiscouragedinEuropeancountries d.Istooexpensivetobeconsidered ANSWER:a 38.WhichlanguageisconsideredthelanguageofWorldBusiness? a.MandarinChinese b.Spanish c.English

d.French

ANSWER:c 39.Disregardingtheimportanceofforeignlanguageskillsmayreflect___________assumptions. a.Multicentric b.Polycentric c.Regiocentric d.Ethnocentric ANSWER:d 40.Onetechniqueusefulinorientinganyinternationalemployeeisa/an: a.Interviewwithahostnational b.Preliminaryvisittothehostcountry c.Reviewofthecountryorregioninthenews d.Selectionofreadingsaboutthehistoryofthehostcountry ANSWER:b 41.Amajorobjectiveofinterculturaltrainingis: a.Tomaketheassigneeanexpertinthehostcountry b.Tohelppeoplecopewithunexpectedeventsinanewculture c.Tocreateawarenessonthepartoftheassigneesothattheytaketheassignmentseriously d.Gettheassigneethroughthefirstweekorsooftheassignment ANSWER:b 42.Languageskillsareimportantintermsof: a.Employeepersonaldevelopment b.Travelanddiningabilities c.Recruitmentandselectionprocess d.Taskperformanceandculturaladjustment ANSWER:d

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CHAPTER7TESTBANK 43.Thecomponentsofapre-departuretrainingreferredtoas‘practicalassistance’: a.Provideinformationthatassistinrelocation b.Providemoneyfortransportation c.Consistsolelyoflanguagetraining d.Isseldomprovidedtoexpatriates ANSWER:a 44.TheemployeewhotrainstheHCNisusually: a.Alinemanager b.Atheadquarters c.Anexpatriate

d.Aninpatriate

ANSWER:c 45.Thistypeofemployeemaycomprisethelargestcontingentofemployeesininternationalbusinesses a.Expatriate b.Non-expatriate c.Inpatriate d.TCN ANSWER:b 46.Expatriatesappearingtohavegreaterjobsatisfactionduringandaftertheirinternationalassignmenthad: a.Preliminaryvisits b.Languageclasses c.Integratedcross-culturaltraining d.Highercompensation ANSWER:c 47.Internationalexpertiseisanoutcomeof a.Cross-culturaltraining b.MNE-sponsoreduniversities c.Practicalassistance

d.Internationalassignments

ANSWER:d 48.Alongwithexpectedfinancialgains,theprimarymotiveforacceptinganinternationalassignmentis a.Knowledge b.Travel c.Careeradvancement

d.Need

ANSWER:c 49.Asub-setformofaninternationalteamisa/an: a.Expatriate b.TCN c.Virtualteam d.Commuter ANSWER:c

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CHAPTER7TESTBANK 50.Thereiscontinuingpressurefromdevelopingcountriesfor: a.PCNtransfers b.Effectivepre-departuretraining c.Longtermassignments d.Localizationoftraininganddevelopmentinitiatives ANSWER:d 51.The‘affectiveapproach’totrainingpartiallyconsistsof: a.Culturalbriefingsandareabriefings b.Fieldexperimentsandsimulations c.Role-playingandcasestudies d.Survivallevellanguagetrainingandsensitivitytraining ANSWER:c 52.Traininganddevelopmentisacriticalcomponentofaninternationalassigneebecause: a.Expatriatesaretrainers,partofthetransferofknowledgeacrossunits b.Expatriatesarenotexpectedtoensurethatsystemsandprocessesareadopted c.Expatriatesdonotrelyonassignmentsfordevelopmentalpurposes d.Expatriatesareexpectedtoreturntothehostcountryandtrainparentcompanyemployees ANSWER:a 53.Thebenefitsofinternationalteamsinclude: a.Lowerpayrollcostandreducedturnover b.Breakingdownfunctionalandnationalboundaries,enlargingcommunicationflows c.Standardizinginputsintodecisions,problemsolvingstrategies,andprovidinguniformstrategicassessments d.Buildingformalcontrolbywayofpoliciesandprocedures ANSWER:b 54.Repatriation: a.Istheactivityofbringingtheexpatriatebacktothehomecountry b.Isonewhoworksandtemporallyresidesinaforeigncountry c.Isabusinesstravelerwhoperformstasksinaforeigncountryandthenreturns d.Isasecondexpatriateassignmenttothesamelocation ANSWER:a 55.Thefinalstageintheexpatriationprocessis: a.Inpatriate b.Repatriation c.Transpatriation

d.Counterpatriation

ANSWER:b

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CHAPTER7TESTBANK 56.Therepatriationprocessisaccomplishedbythreephases,allwhichareincludedbelowEXCEPT: a.Pre-departure b.Recruitmentandselection c.Duringtheassignment

d.Uponreturn

ANSWER:b 57.Homeleaveandexoticvacationsareincludedinthefollowingphaseofrepatriation: a.Pre-departurephase b.Recruitmentandselectionphase c.Duringtheassignmentphase

d.Uponreturnphase

ANSWER:c 58.SponsorsorMentors: a.Facilitatethesmoothtransitionintoaforeignassignment b.Areresponsibleforkeepingtheexpatriateintouchwiththechangingconditionsathome c.Providein-depthinformationonhostcountryconditions d.Oftentravelwiththeexpatriate ANSWER:b 59.Guaranteeofapositionathomeuponcompletionofanoverseasassignmentwasonlygiveninonecountryas reportedinasurveybyTung-ArthurAndersonin1997.Thatcountryis: a.USA b.Japan c.Germany

d.UK

ANSWER:c 60.Arepatriatecanencounterthefollowingcareeranxietyjob-relatedfactorsEXCEPT: a.Lossofvisibilityandisolation b.Nopost-assignmentguarantee c.Highercompensationuponreturn d.Workplacechanges ANSWER:c 61.Ifthemultinationalisintheprocessofamajorrestructuring,theaftermathofamerger,acquisitionorsaleofa divisioncanresultin: a.Jobshedding b.Bankruptcy c.Newfactorybuilding

d.Matrix

ANSWER:a 62.Organizationsseemtohavealowerrateofrepatriateturnoverwhen: a.Afirmisdownsizing b.Bonusesaregivenuponreentry c.Anemployeeismarried d.Thefirmprovidescareerdevelopmentplanning ANSWER:d Copyright Cengage Learning. Powered by Cognero.

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CHAPTER7TESTBANK 63.Whatkindofpositioncantherepatriatemostlikelyexpectuponre-entry: a.Promotion b.Noposition c.Sameposition

d.Lateralmoveposition

ANSWER:d 64.Boundarylesscareeristsare: a.Highlyqualifiedmobileprofessionals c.Self-employedcontractworkers

b.Careersthatconsistofajobforlife d.Jobsgeneratedbyamultinational

ANSWER:a 65.Whatisamainreasonformultinationalstohirean‘internationalitinerant?’ a.Highercontrolofactivities b.Eliminationofrepatriationactivities c.Higherfirmknowledge d.Foreigncountryknowledgeofcustoms ANSWER:b 66.Avisibleandconcreteexpressionoftherepatriatevaluetothefirmcanbeaccomplishedbyallofthefollowing EXCEPT: a.Promotion b.Publicceremonies c.Completionbonus

d.Privatecongratulations

ANSWER:d 67.ItwascalculatedbyBlackandGregersenthataUSmultinationalwillspend________oneachexpatriateoverthe durationoftheassignment: a.Nomorethanaregularemployee b.$500,000 c.Twomilliondollars

d.Onemilliondollars

ANSWER:d 68.Therepatriateknowledgemostusefultotherepatriateis a.Generalmanagementcapacity b.Personalskills,interculturalknowledge,flexibility,andtolerance c.Market-specificknowledge d.Job-relatedmanagementskills ANSWER:d 69.GlobalTalentManagementorGTMhasemergeddueto a.ResearchersfocusingonIHRM b.The‘warfortalent’ c.Hostcountriestiringofcompetingforfunctionalsubsidiaryemployeesontheirown d.Decreasedneedforinternationalmanagersinsomecountries ANSWER:a Copyright Cengage Learning. Powered by Cognero.

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CHAPTER7TESTBANK 70.Whichoftheseisthemosteffectivecomponentofpre-departuretrainingforexpatriateretentionandjobsatisfaction? a.Language b.Culturalawareness c.Technicalskills

d.Careerdevelopment

ANSWER:b 71.Whatarefivecomponentsofpre-departuretrainingprogramsthatcontributetoasmoothtransitiontoaforeign location?Discusseachinturn. ANSWER: ?Culturalawarenessprograms ?Preliminaryvisits ?Languagetraining ?Assistancewithpracticalday-to-daymatters ?Securitybriefings 72.Whatarethebenefitsofusinginternationalteams? ANSWER:?Awaytofosterinnovation,organizationallearningandthetransferofknowledge. ?Ameansofbreakingdownfunctionalandnationalboundaries;ofenhancinghorizontalcommunication andinformationflows. ?Encouragesdiverseinputfordecisions,problemsolving,andstrategicassessments. ?Anopportunityfordevelopingaglobalperspective. ?Atechniquefordevelopingsharedvalues,thusassistingintheuseofinformalandnormativecontrol throughsocialization. 73.Eventhoughlanguageusuallyfallsinimportancebehindcross-culturetraining,whataresomeoftheadvantagesof theexpatriatebeingfluentinthehostandparentlanguage? ANSWER:Knowledgeofthehost-countrylanguagecanassistexpatriatesandfamilymembersgainaccesstonew socialsupportstructuresoutsideofworkandtheexpatriatecommunity.Forexample,McNultyfoundthat learningthehostcountrylanguagewasratedby71percentofspousesasanimportantadjustment activityduringinternationalassignments,withonespousesuggestingthat‘languageproficiencyispower’ 74.DiscussthecomponentsoftheMendenhall,DunbarandOddoucross-culturaltrainingmodel.Whatarethe componentsofthemodelandhowdoesthetrainingapproachrelatetoeachcomponent? ANSWER:?Trainingmethods ?Levelsoftrainingrigor ?Durationofthetrainingrelativetodegreeofinteractionandculturenovelty 75.Whatisthepurposeofapreliminaryvisittoahostcountyandwhataresomeoftheexpectedoutcomesofsucha visit? ANSWER:Awell-plannedvisitforthecandidateandspouseorpartnerprovidesapreviewthatallowsthemtoasses theirsuitabilityforandinterestintheassignment.Suchavisitalsoservestointroduceexpatriate candidatestothebusinesscontextinthehostlocationandhelpsencouragemoreinformedpre-departure preparation.

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CHAPTER7TESTBANK 76.Whenarepatriatereturnstothehomeoffice,whatkindofchallengesdotheyface?Whatkindofpositionawaitsthe returningemployee? ANSWER:Theemploymentrelationshipmayhavechanged.Newsupervisorsandsystemsmayhavedevelopedin hisorherabsence,leadingtoasenseofalienationandisolation.Promisedpromotionsmaynotmaterialize andthereturneemayfeeltheinternationalassignmentresultedinacareerdisadvantagecomparedto thosepeerswhostayedathome.Theymayfeelthattheirinternationalassignmentisnotvalued. 77.Whatarethethreestepsoftherepatriateprocess? ANSWER:Seethesub-dimensionsinFigure7.4onpage189. 1)Pre-departure,2)Duringassignment,3)Uponreturn 78.Whatarethethreemainreasonsforthemultinationaltohaveawell-designedrepatriationprocess? ANSWER: 1.Ensuringstaffavailabilityandfulfillingcareerexpectations 2.EnjoyingareturnonInvestmentfromtheexpensiveinternationalassignment 3.Ensuringknowledgetransfer 79.Whatskillsandknowledgeareacquiredthroughatypicalinternationalassignment? ANSWER: ?Marketspecificknowledge,localsocialsystems,locallanguage,andlocalcustoms ?Personalskills,interculturalknowledge,self-confidence,flexibility,andtolerance ?Jobrelevantmanagementskills,communication,projectmanagement,andproblemsolving ?Networkknowledge,relationshipswithclients,suppliers,subsidiarystaff,andotherexpatriates ?Generalmanagementcapacityisenhanced,broaderexperiences,responsibilities,andanexposureto otherunitsintheorganization. 80.Whatshouldbecoveredinaformalrepatriationprogram? ANSWER:?Preparation,physicalrelocation,transitioninformation ?Financialandtaxassistance ?Reentrypositionandcareerpathassistance ?Reversecultureshockphenomenon ?Children’sadaptationandreintroductionintotheschoolsystem ?Reviewofworkplacechangesduringabsence ?Stressmanagementresourcesavailable ?Howtoestablishorreestablishnetworkingopportunities ?Helpformingnewsocialcontacts

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