Test Bank and Solutions For Managing Human Resources 18th Edition 18e By Scott Snell PDF

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Test Bank, Solution Manual, eBook For Managing Human Resources 18th Edition By Scott Snell, Morris, Bohlander ; APLIA, MINDTAP Assignments & Quizzes , ; 9780357158982, 0357158989...

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Chap01_18e Indicatewhetherthestatementistrueorfalse. 1. Employeestodayarelesslikelytodefinetheirpersonalsuccessonlyintermsoffinancialgain. a. True b. False 2. TheU.S.DepartmentofEducationhasfoundthatlessthanhalfofallhighschoolseniorsintheU.S.areableto handlebasicmathinvolvingfractions,decimals,andsimplealgebra. a. True b. False 3. Afirmthatoffersemployeesoptionssuchasflexiblehours,jobsharing,andtelecommutingisengaginginfamily friendlypractices. a. True b. False 4. Becauseitisaservice-intensivefirm,Spago'sSpashouldexpectlaborcoststobeamongthesmallest expendituresthecompanymakes. a. True b. False 5. HRmanagerscanestablishpersonalcredibilitybydevelopinggoodrelationshipswithpeoplebothinternaland externaltothefirm. a. True b. False 6. Toproactivelymanagechange,organizationsshouldwaittoseehowexternalforcesimpactanorganization's performance,andthendevelopaplantoaddressthosechanges. a. True b. False 7. Nearshoringoccurswhenafirmrelocatesjobsabroadtonationsclosertoitsdomesticmarket. a. True b. False 8. Afirmthathasanagreementwithaprofessionalemployerorganizationthattakesoverthefirm'sHR-related activitiesandbecomesacoemployeroftheemployeesisusingemployeeleasing. a. True b. False 9. By2050,Hispanicsareprojectedtomakeupaboutone-halfoftheU.S.laborforce. a. True b. False

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Chap01_18e 10.Knowledgeworkersareemployeeswhoseresponsibilitiesincludeonlyproblem-solving. a.True b.False 11.Afirmhasrequiredsomeofitsemployeestotaketimeoffbutisstillprovidingthemwithfullpayandbenefits.In thissituation,thoseemployeeshavebeenfurloughed. a.True b.False 12.InordertogetthecurrentandaccurateHR-relateddatathatsheneedsforcontrolanddecisionmaking,Steph usesahumanresourcesinformationsystem(HRIS). a.True b.False 13.Olderworkersaregenerallyundependableandprefertooperatelikefreeagents. a.True b.False 14.Afirmmonitoreditsemployees'emailsandInternetusewhileonthejob.Thatfirmisinviolationofthe ElectronicCommunicationsPrivacyActof1986. a.True b.False 15.Humancapitalisownedbyanorganizationandispartofitscorecompetencies. a.True b.False 16.Juan,whodoesnotworkinHRbutsupervisestheworkofotheremployees,isalinemanager. a.True b.False 17.Ajobcandidatewhohasexperienceworkingabroadorknowsmorethanonelanguagemayhaveanadvantage inthehiringprocessbecausethestrategiescompaniesarepursuingtodayincreasinglyinvolveoneormore elementsofglobalization. a.True b.False 18.Technology—andautomationinparticular—hasreducedthenumberofjobsthatrequireroutinetasksandlittle skillandhasincreasedthenumberofjobsthatrequireconsiderableskill. a.True b.False 19.XLTCorp.wantstoemployworkerswhoworkoutoftheirhomesratherthaninthetraditionaloffice environment.XLTCorp.isconsideringoutsourcing. a.True b.False Copyright Cengage Learning. Powered by Cognero.

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Chap01_18e 20.OnewaythatXLTCorp.couldaccomplishitsgoalofgivingallmanagersexposuretodifferentareasofthe organizationisbyrotatingnon-humanresource(HR)managersintoHRpositionsandviceversa. a.True b.False 21.Malcomisenthusiasticabouthisworkandisverycommittedtoit.Malcomhasahighlevelofemployee engagement. a.True b.False 22.Acompanysawadropinsalesafternegativepublicityaroundascandalinvolvingsafetyreports.Thestrategic changesthecompanymakestodealwiththissituationarereactivechanges. a.True b.False 23.PatisinademographicgroupthatcurrentlyaccountsforslightlymorethanhalfoftheAmericanworkforce.Pat ismostlikelyfemale. a.True b.False 24.TheUnitedStatesistheworld’smostproductivenationintermsofthetotalvalueofallgoodsandservicesit produces,evenwhenitcomestomanufacturing. a.True b.False 25.Organizationalculturereferstothesharedvalues,beliefs,andassumptionspeopleinanorganizationhave. a.True b.False 26.Corporatesocialresponsibilityistheresponsibilityofanorganizationtoactinthebestinterestsofthepeopleand communitiesaffectedbyitsactivities. a.True b.False 27.HRpoliciesaregenerallyproposedbytheseniorexecutivesofanorganizationandthensubmittedtotheHR managers,whoactuallyissuethem. a.True b.False 28.Knowledgebaseisabuzzwordthatdescribesthemassiveamountsofdataavailableonlineandofflinetoday thatcanbe“crunched”tomakedecisions. a.True b.False

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Chap01_18e 29.Downsizingisoftenusedbyorganizationsfortheplannedeliminationofjobs. a.True b.False 30.OneoftheresponsibilitiesofHRmanagersistoprovidestrategicadviceandcounseltosupervisors. a.True b.False 31.Afirm'sabilitytocompetethroughpeopledependsonitsabilitytomanagehumancapital. a.True b.False 32.Humancapitalisintangible,butcanstillbemanagedthewayorganizationsmanagejobs,products,and technologies. a.True b.False Indicatetheanswerchoicethatbestcompletesthestatementoranswersthequestion. 33.Amanagerwhoinitiateschangetotakeadvantageoftargetedopportunities,suchasexpandingintoanew geographicregion,ismakinga__________change. a.proactive b.turnover c.reactive d.reflective 34.Stevedemonstratesunderstandingofhisorganization’scustomersandeconomicandfinancialcapabilities.He usesthisunderstandingtohelphisfirmachieveitsstrategicdirection.Stevehas__________mastery. a.change b.HR c.business d.personal 35.Offshoringisalsoreferredtoas a.globalstaffing. b.strategicstaffing. c.globalsourcing. d.employeesleasing. 36.Whenexternalforceshavealreadyaffectedanorganization'sperformance,thestrategicchangesmadebythe organizationtocombatthoseforcesaresaidtobe a.proactive. b.intentional. c.reactive. d.negative. Copyright Cengage Learning. Powered by Cognero.

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Chap01_18e 37.Thenationalidentitiesofproductsareblurringduetotheeffectsof a.globalization. b.nearshoring. c.downsizing. d.furloughing. 38.Approximately__________percentofmotherswithschool-agechildrenareemployed. a.10 b.30 c.50 d.70 39.Theuseanddisclosureofpersonalmedicalinformationisprotectedbythe a.PrivacyActof1974. b.HealthInsurancePortabilityandAccountabilityActof1996. c.ElectronicCommunicationsPrivacyActof1986. d.PublicHealthServiceActof1944. 40.WhichofthefollowingdoesNOTrepresentaculturalchangeemerginginorganizations? a.Anincreasedconcernforprivacy b.Changingattitudestowardwork c.Balancingworkandfamilydemands d.Accommodatingunemployedworkers 41.XLTCorp.doesnotwanttochangethesizeofitsworkforce,butitdoesneedabetterwaytomanagebenefits. WhichofthefollowingmightXLTCorp.wanttoconsider? a.Furloughing b.Homeshoring c.Employeeleasing d.Outsourcing 42.Olderworkers a.operatemorelikefreeagents. b.preferhavingyoungersupervisors. c.areoftenwillingtoworkflexiblehours. d.learnnewbehaviorsmorequicklybecauseoftheirexperience. 43.WhichofthefollowingisNOTageneralresponsibilityoftheHRmanager? a.Employeesupervision b.Strategicadviceandcounsel c.Policyformulationandimplementation d.Employeeadvocacy

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Chap01_18e 44.Whatisonewaythatorganizationscanincreasetheirproductivity? a.Increaseinputs b.Reducehumancapital c.Reduceoutputs d.Increasephysicalcapital 45.Millennialsarealsoknownas a.babyboomers. b.GenerationX. c.GenerationY. d.screenagers. 46.XLTCorp.needstotakesomestepstomanagethesizeofitsworkforce.Allofthefollowingoptionscouldhelp achievethatgoalEXCEPT a.furloughing. b.homeshoring. c.employeeleasing. d.outsourcing. 47.Ella,anHRmanager,hasdevelopedpersonalrelationshipswithpeoplebothinternalandexternaltothefirm. Shedemonstratesthevaluesofthefirmwhilestandingupforherownbeliefsanddealingwithallparties equitably.WhichcompetencyisEllademonstrating? a.Changemastery b.HRmastery c.Businessmastery d.Personalcredibility 48.XLTCorp.used__________whenitmovedjobsfromIndiatoMexico,whichisclosertoitsdomesticmarket intheUnitedStates. a.nearshoring b.outsourcing c.homeshoring d.furloughing 49.__________iscloselyrelatedtocorporatesocialresponsibility. a.Downsizing b.Furloughing c.Sustainability d.Offshoring

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Chap01_18e 50.OneworkplacediversitychallengeisthatBlacksandHispanicshavebeen a.fairlywellrepresentedinfast-growingoccupations. b.heavilyconcentratedinslow-growthoccupations. c.underrepresentedindecliningoccupations. d.overrepresentedinfast-growingoccupations. 51.Nikolasiscurrentlyinanagegroupwhoselaborforceparticipationrateisprojectedtoincreasebetweennow and2050accordingtotheU.S.BureauofLaborStatistics.Giventhefollowingchoices,howoldisNikolas? a.15 b.27 c.38 d.58 52.The__________pavedthewayfortheformationofmanymajortradeagreementsandinstitutions. a.GeneralAgreementonTariffsandTrade(GATT) b.InternationalMonetaryFund(IMF) c.NorthAmericanFreeTradeAgreement(NAFTA) d.EuropeanUnion(EU) 53.Asanemployeeadvocate,HRmanagers a.formulateandissuepolicyrevisionsforemployees. b.listentoemployeesandrepresenttheirneedstomanagement. c.provideindividualorientationandtrainingtoeveryemployee. d.assistemployeeswithlabornegotiations. 54.EmployeerightsincludeallofthefollowingEXCEPT a.companyfundedpensionplans. b.equalemploymentopportunities. c.unionrepresentationifdesired. d.equalpayforequalwork. 55.Thebusinesspracticeofsendingjobstoothercountriesisreferredtoas a.nearshoring. b.offshoring. c.outsourcing. d.employeeleasing. 56.Womenwhoareemployedfull-timetodaymakeabout__________percentofwhatmenemployedfull-time make. a.58 b.70 c.83 d.91 Copyright Cengage Learning. Powered by Cognero.

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Chap01_18e 57.The__________wasthefirstmajortradeagreementofthetwentiethcenturytoestablishrulesandguidelines forglobalcommerce. a.NorthAmericanFreeTradeAgreement(NAFTA) b.GeneralAgreementonTariffsandTrade(GATT) c.FreeTradeAreaoftheAmericas(FTAA) d.AsiaPacificEconomicCooperation(APEC) 58.Overtheyears,theeducationalattainmentoftheU.S.laborforcehas a.risendramatically. b.fallendramatically. c.remainedataboutthesamelevel. d.hadlittleinfluenceonHRM. 59.Globalizationhasledto a.anewfocusoncorporatesocialresponsibility. b.olderworkersbehavingmorelikefreeagents. c.areductioninthenumberofoffshoringoptions. d.areductioninthenumberofnearshoringoptions. 60.Globalizationstirsfiercedebate,especiallywhenitcomesto a.equalpayforwomen. b.jobs. c.proprietarytechnology. d.informationexchange. 61.Humancapitalis_____and_____bemanagedthewayorganizationsmanagejobs,products,andtechnologies a.tangible;cannot b.tangible;can c.intangible;cannot d.intangible;can 62.Acompanythatwantstoofferfamily-friendlyworkoptionstoitsemployeesmightadoptanyofthefollowing EXCEPT a.daycare. b.spousalbenefits. c.parentalleave. d.jobsharing. 63.Afirmthatisabletomakequickchangesinordertogainacompetitiveadvantageisdemonstratingits a.leverage. b.analytics. c.sustainability. d.agility. Copyright Cengage Learning. Powered by Cognero.

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Chap01_18e 64.OneofthefirststepsinchoosinganHRISisfortheHRpersonnelto a.evaluatethemosttime-consumingtasks. b.examinetheuser-friendlinessofthesoftware. c.calculatethecostsavingsinusinganHRIS. d.calculatethetimerequiredtotraintheHRstaff. 65.Oftentimes,knowledgegoesunsharedandunusedinorganizationsbecause a.employeeslackmotivation. b.ofanineffectivehumanresourcesinformationsystem. c.oftheorganizationalculture. d.employeeslackpropertraining. 66.Itisanticipatedthatinthefuture,theU.S.workforcewillexhibit a.aboutthesamedemographicmixasitdoestoday. b.anincreaseinethnicdiversity. c.adecreaseinethnicdiversity. d.adecreaseinthenumberofolderworkers. 67.Firmsareincreasinglytryingtoexpandtheirexportstowhatcountrybecauseithastheworld'ssecond-largest populationandagrowingmiddleclass? a.China b.Japan c.India d.SouthKorea 68.Amethodofcontainingcoststhatallowsaprofessionalemployerorganization(PEO),typicallyalargercompany totakeoverthemanagementofasmallercompany'sHRtasksandbecomeacoemployertoitsemployeesis knownas a.outsourcing. b.employeeleasing. c.furloughing. d.nearshoring. 69.Inwhichofthefollowingwaysarethelaborforceanditsdemographicsexpectedtochange? a.MinoritieswillmakeupasmallershareoftheU.S.laborforcethantheydidinthepast. b.Thenumberofwomenjoiningthelaborforceisexpectedtoincrease. c.By2050,thelaborforceparticipationratewillbeonlyabout60percent. d.Thedemandfortemporaryworkerswilltripleby2050.

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Chap01_18e 70.Whichofthefollowingstatementsregardingemployeestodayisaccurate? a.Themajorityofemployeeshavechildrenunder18. b.Mostpeoplestillenjoyworkandwanttoexcelatit. c.Remainingwithasingleemployerisatoppriority. d.Personalsuccessisdefinedonlyintermsoffinancialgains. 71.Renataisthego-topersonathercompanyforissuesrelatedtostaffing,development,appraisals,rewards,andteam building.Shehasgoodinterpersonalskillsandhasexpertknowledgeintheareasofperformancemeasurementand communication.InthecontextofthecompetenciesrequiredofHRmanagers,Renatahasdeveloped a.personalcredibility. b.HRmastery. c.businessmastery. d.changemastery. 72.FullerFoodssetsrigorousstandardsforitssuppliersthatminimizethenegativeimpactoffishfarming, deforestation,andantibioticusewhilepromotingpracticessuchasmaintainingwaterqualityandlimitedthe spreadofdisease.Thisrepresentsanemphasison a.agility. b.offshoring. c.furloughing. d.sustainability. 73.Hiringsomeoneoutsidethecompanytoperformtasksthatwereformerlydoneinternallyisknownas a.outplacement. b.contracting. c.outsourcing. d.employeeleasing. 74.Whenplanningtheirbudget,themanagersofaknowledge-intensivefirmshouldrealizethattheirlargest expenditureswillmostlikelybeinwhatarea? a.Productioncosts b.Marketingcosts c.Laborcosts d.Distributioncosts 75.WhichofthefollowingisNOTacompetitivechallengewithinthehumanresourcesmanagementframework? a.Changesinthemarketplace b.Globalization c.Technology d.Employeerights

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Chap01_18e 76.GeneusesHRdatasuchasemployeedemographicinformation,performanceratings,andemployeesurveysto trytopredictwhichemployeesaremostlikelytoquit.Geneismakinguseof a.big(HR)data. b.workforce(HR)analytics. c.HRdatacrunching. d.HRISanalysis. 77.Aspartofitsinitiativetostreamlineoperations,XLTCorp.isplanningtoeliminateanumberofjobs.Which strategyisXLTCorp.using? a.Downsizing b.Outsourcing c.Nearshoring d.Reengineering 78.Theknowledge,skills,andcapabilitiesofindividualsthathaveatremendousimpactonanorganization's performancebutdonotshowupdirectlyonitsbalancesheetareknownas__________capital. a.intellectual b.human c.core d.employee 79.Whichofthefollowingisahumanresourceissuethatfirmshavetobalancebecauseofglobalization? a.Trainingforeignmanagersabroad b.Gaugingtheknowledgeandskillbaseofworkers c.Figuringouthowtobesthireandtrainworkers d.Allofthesearecorrect. 80.Todayabout__________percentofwomenaged16yearsandolderparticipateintheworkforceintheU.S. a.40 b.80 c.30 d.60 81.WhataresomeofthekeycompetenciesneededbyHRManagerstobecomefullbusinesspartners?  

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Chap01_18e 82.Describetheroleofalinemanager.  

83.Discusstheagedistributionoftoday'sworkforce.  

84.ExplainthemajoractivitiesforwhichanHRmanageristypicallyresponsible.  

85.Listsixcompetitivechallengesfacinghumanresourcesmanagementdepartments.  

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Chap01_18e AnswerKey 1.True 2.True 3.True 4.False 5.True 6.False 7.True 8.True 9.False 10.False 11.False 12.True 13.False 14.False 15.False 16.True 17.True 18.True 19.False 20.True 21.True 22.True 23.False 24.True 25.True 26.True

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