UNT - BCIS 3610 Chapter 7 Quiz Review PDF

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I took this class in the spring of 2018 with Professor White. I made a 100 on this quiz...

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6/5/2018

Take Test: Chapter 7 Quiz – BCIS 3610 Basic Information ...

Take Test: Chapter 7 Quiz

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QUESTION 1

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Which phase of the customer life cycle categorizes customers according to value and attempt to win back high-value customers? marketing loss/churn relationship management customer acquisition

QUESTION 2

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The major benet of enterprise application integration is that it ________. minimizes the requirement for formalized procedures acts as a cost eective alternative to ERP, with greater capabilities enables organizations to use existing applications utilizes a centralized database

QUESTION 3

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Which of the following statements is true about workgroup information systems? They support 10 to 100 users. They can be operated without training. They minimize data duplication among departments. They are easy to change.

QUESTION 4

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When an organization has inconsistent duplicated data, it is said to have a(n) ________. data integrity problem information silo data segregation problem error of omission

QUESTION 5

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Which of the following is a characteristic of dynamic processes? They are usually formally dened and documented. They are standardized processes. They support operational and managerial decisions and activities They support strategic and less structured managerial decisions.

QUESTION 6

________ are formally dened, standardized processes that involve day-today operations. Dynamic processes Unstructured processes Structured processes Kinetic processes

QUESTION 7

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Jobcon Electronics Inc.'s market strategy for the coming year is to capture a larger market share by upgrading the technology used in its products. The company's R&D department works on technologically enhancing the products. The new products are an instant hit in the market and considerably increase Jobcon's market share. This is an example of the R&D department's ________. l bl https://learn.unt.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_280594_1&course_id=_127411_1&new_attempt=1&content_id=_5429735_1&step=

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Take Test: Chapter 7 Quiz – BCIS 3610 Basic Information ...

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QUESTION 8

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Which of the following workgroup processes is related to operations? sales forecasting treasury and account management account updating and tracking nished goods inventory management

QUESTION 9 ________ is a measure of the ratio of process outputs to inputs. Process reliability Process conformance Process eciency Process eectiveness

QUESTION 10 ________ are predesigned procedures for using software products. Service descriptions Inherent processes Modules Triggers

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