09. Desert-harvard business review PDF

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Some case analysis, HBRm needs thorough reading to understand...

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Desert Survival Situation TM

Participant’s Booklet

The Desert Situation It is approximately 10 o’clock in the morning on a mid-august day and you have just crashlanded in the Sonoran Desert in the southwestern United States. The light twin-engine plane, containing the bodies of the pilot and co-pilot, has completely burned. Only the airframe remains. The rest of you are uninjured. The pilot was unable to notify anyone or your position before the crash. However, he had indicated before impact that you were 70 miles (113km) south-southwest from a mining camp, which is the nearest known habitation, and approximately 65 miles (105 km) off the course that was filed in your VER Flight Plan. The immediate area is quite flat and, except for occasional barrel and saguaro cacti, appears to be rather barren. The last weather report indicated that the temperature would reach 110ºF (43ºC) today, which means that the temperature level will be 130ºF (54ºC). You are dressed in lightweight clothing-short-sleeved shirts, pants, socks, and street shoes. Everyone has a handkerchief. Collectively, you have in your pockets $2.83 in change. $85.00 in bills, a pack of cigarettes, and a ball-point pen.

The Challenge Before the plane caught fire, your group was able to salvage the 15 items listed on the next page. Your task is to rank these items according to their importance to your survival, starting with a ‘1” for the most important, to “15” for the least important. You may assume:    

The number of people is the same as the number on your team. You are actual people in the situation. The team has agreed to stick together. All items are in good condition.

STEP 1

Review the list of available items. Without discussing them with your team members. Rank these items in the order of their importance to your team’s survival. Record your individual ranks in the column labeled ‘Step 1”.

STEP 2

Now, as a team, reconsider the 15 items ad agree on a new set of ranks. Your objective is to work toward a team solution that all members of your group can “live with” and are willing to support. Record your team ranks in the column labeled “Step 2”. Once team work begins. Do not change your individual ranks. Your team will have until _______________ o’clock to complete this step.

Salvaged item

STEP 1

STEP 2

STEP 3

Individual Rank

Team Rank

Expert’s Rank

Flashlight (4-battery size) Jackknife Sectional Air map of the Area Plastic Raincoat (large size) Magnetic Compass Compress Kit with Gauze .45 Caliber Pistol (loaded) Parachute (red and white) Bottle of Salt Tablets (1000 tablets) 1 Quart (.95 liter) of Water per person Book Entitled Edible animals of the Desert Pair of sunglasses per person 2 Quarts (1.89 liter0 of 180 proof Vodka 1 top Coat per person Cosmetic mirror

8 7 3 15 4 6 5 14 2 1 13 12 9 11 10

11 6 4 15 5 8 12 13 3 1 2 10 9 7 15

4 6 12 7 11 10 8 5 15 3 13 9 14 2 1

Team members’ names

1. 2. 3. 4. 5. 6.

Salvaged item

STEP 1

STEP 2

Individual Rank

Team Rank

STEP 3 STEP 4 Expert’s Rank

Difference Between Steps 1 & 3

STEP 5 Difference Between Steps 2 & 3

Flashlight (4-battery size) Jackknife Sectional Air map of the Area Plastic Raincoat(large size) Magnetic Compass Compress Kit with Gauze .45 Caliber Pistol (loaded) Parachute (red and white) Bottle of Salt Tablets (1000 tablets) 1 Quart (.95 liter) of Water per person Book Entitled Edible animals of the Desert Pair of sunglasses per person 2 Quarts (1.89 liter0 of 180 proof Vodka 1 top Coat per person Cosmetic mirror

8 7 3 15 4 6 5 14 2 1 13 12 9 11 10

11 6 4 15 5 8 12 13 3 1 2 10 9 7 15

4 6 12 7 11 10 8 5 15 3 13 9 14 2 1

4 1 9 8 9 4 3 9 13 2 0 3 5 9 9 TOTALS 88

7 0 8 8 6 2 4 8 12 2 11 1 5 5 14 88

(the lower the score the better)

Team Score (Step 5)

Individual Score (Step 4)

Team members’ Names

STEP 6 Calculating the average Individual score Calculate the average Individual Score for your Team by asking each member For his or her individual score (step 4), adding them up, and Dividing by the number of people on the team.

1.Shubhra Yadav 2. Shubham Tapadiya 3. Himanshu 4. Utkarsh 5. Yudhvier 6.Mudit Total individual scores

Individual Score 88 66 86 45 70 72

Number Of people on Your team

427÷6 Average individual Score (for Step 6 of Scoring Grid)

Synergistic Problem-Solving Model

71.67

Synergy occurs when the interactive efforts of two or more people have a greater impact than the sum of their independent efforts. Synergistic problem solving is achieved when groups maximize their use of available resources, knowledge, and task skills by exhibiting Constructive (as opposed to Defensive) interaction styles. It is further promoted when members approach problems in a rational, interpersonally supportive manner. *the outcome is an effective solution-one that is both accepted by members and of higher quality than their individual solutions. Effective solutions Quality

Rational Skills And Processes   



Analyzing the Situation Simplifying the problem Considering Alternatives Discussing the Consequences

Acceptance

Task Skills Knowledge Resources

12. SELF-ACTUALIZING: Member are optimistic, enthusiastic, and interested. 11. ACHIEVEMENT: Members are concerned with getting things done and performing well. 10. PERFECTIONISTIC 9. COMPETITIVE 8. POWER 7. OPPOSITIONAL

Interpersonal skills And Processes     

Listening Supporting Differing Participating Striving for Consensus

1.HUMANISTICENCOURAGING; Members are constructive, sensitive, and supportive of one another. 2.AFFILIATIVE: Members are friendly, cooperative, and relaxed. 3.APPROVAL 4.CONVENTIONAL 5.DEPENDENT 6.AVOIDANCE

*Rational and interpersonal skills and processes can be assessed through the use of Human synergistics’ Observer’s Guide.

Constructive and

Defensive styles can be measured using Human synergistics’ Group styles inventory. Research and development by: J. Clayton lafferty, Ph.D., in consultation with Alonzo W. pond, Survival Expert. About the Expert Alonzo W. Pond, M.A., was the former chief of the Desert branch of the Arctic, Desert, Tropic Information Center of the air Force University at Maxwell air Force base. Suring world War II, Mr. Pond spend considerable time working with the allied Forces in the Sahara on desert survival problems. He traveled to and lived with people of nearly every desert in the world. Mr. pond was the author of several books on survival training, including Survival and peoples of the Desert. Copyright ©2003, 1997, 1992, 1974, 1973, 1972, 1971, 1971, 1970 by Human synergistics International. All Rights Reserved. No part of this work may be reproduced. Stored in a retrieval system. Transcribed in any form or by any means, including, but not limited to electronic, mechanical, photocopying, recording or other means, without prior written permission of Human synergistics International. Please direct correspondence to Human Synergistics International at 39819 Plymouth Road, Plymouth, MI 48170. U.S.A. (1.734.459.1030). while we’re not vengeful. We are provokable.

Average Difference= 71.76 Group Difference = 88 Synergy= (71.6-88)=-16.4 Personal=

Scoring Grid Team Number Please complete the following steps and insert the scores under team’s number.

1

STEP 6 Average Individual score - Add up all members’ Individual Score (step 4 ) and divide by the number of people on the team. ( see table on previous page.) STEP 7 Team Score- Record the total from the bottom of the Step 5 column.

71.6

STEP 8 Gain (Loss) Score- Subtract Team Score (Step 7) From the Average Individual Score (Step 6) and multiple by 100 to get percentage. STEP 9 Percent Change- Divide the Gain or Loss Score (Step 8) by the Average Individual Score (Step 6) and multiple by 100 to get percentage. STEP 10 Best Individual Score- Record the lowest Individual Score on the team.

16.8 3

STEP 11 Number of Member better than Team- Record the number of Individual Scores lower than the Team Score.

5

2

3

4

5

6

88

19.1 45

India MPOS Residency Desert Survival Exercise: Group Discussion Reflect on how you went about the survival task. Try not to go back over the actual decisions. Focus this decision on the “process” – how you went about getting the task done, as a group. Some suggested things to look at :

-

Participation – balanced? Did it change over tome for some ?

-

Decisions- how were they actually arrived at?

-

How did you see Learning styles showing up in the way you operated as a group?

-

Specific behaviors that helped maintain the group, keep it cohesive etc.

-

Management of difference: --How were conflicts surfaced, if at all, and dealt with? -- too much, or too little, or right amount of conflict?

-

Management of Ideas – what helped or hindered creative approaches?

Prepare one team member to report out a brief summary of your discussion: 1) What specific things helped your group achieve the Gain and / or Synergy it reached ? 2) What would you do differently if you could try this task again? 3) Possible lessons for working with groups and teams back at the workplace....