2019 Sem 1&2 Assignments 1& 2 PDF

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Assignment Answers & Memo2019Business ManagementMNBSemester 1 and 2ASSIGNMENT 01####### Assignment####### number####### FIRST SEMESTER####### Due Date Unique number####### 01 20 March 2019 790173This assignment covers chapters 1 to 4 of the prescribed book. We recommend submitting your assig...

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Assignment Answers & Memo 2019 Business Management

MNB1501 Semester 1 and 2

ASSIGNMENT 01 Assignment number 01

FIRST SEMESTER Due Date Unique number 20 March 2019 790173

This assignment covers chapters 1 to 4 of the prescribed book. We recommend submitting your assignment online on myUnisa.

STUDY UNIT 1: THE BUSINESS WORLD AND BUSINESS MANAGEMENT QUESTION 1 A businesses’ effort to provide the greatest possible need satisfaction with limited available resources is known as . 1 2 3 4

need satisfaction productivity the rate of return on total capital the economic principle

QUESTION 2 The Nelson Mandela Children’s Fund is a charitable organisation founded by Nelson Mandela that strives to change the way society treats its children and youth. Its mission is to give voice and dignity to the African child by building a rights-based movement. The Nelson Mandela Children’s Fund is an example of a organisation. 1 2 3 4

private owned non-profit seeking partnership state owned

QUESTION 3 Sipho is the owner of a small tuck shop in Diepsloot. He started the tuck shop as a way of earning money so that his family can survive. His business is not registered and, therefore, Sipho does not pay rates or taxes. Sipho’s tuck shop forms part of the sector. 1 2 3 4

informal formal non-profit illegal

QUESTION 4 Which one of the following is a disadvantage of a command economy? 1 2 3 4

2

The environment is unstable. There are high social costs. Planning is difficult or impossible. State organisations can be unproductive.

QUESTION 5 South Africa’s unemployment rate is in the region of 27%. If South Africa moves towards a pure economy, one of the advantages would be a strong possibility of full employment. 1 2 3 4

market socialistic command communistic

STUDY UNIT 2: ENTREPRENEURSHIP It is recommended that you read business case number 1: “Entrepreneurship: MXit” (in the recommended book “Business Cases”) before attempting to answer questions 6 and 7. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. QUESTION 6 True entrepreneurs such as Herman Heunis differ dramatically from small-business owners in the following ways: a b c d

They have no intention of growing or developing their business and are happy with some autonomy. They need to be personally responsible for solving problems. They have an internal locus of control. They have an external locus of control. 1 2 3 4

ab bc ac cd

QUESTION 7 Herman Heunis needs to have the ability to consider the business as a whole and to understand how it fits within its marketplace. Which skill is referred to here? 1 2 3 4

Strategy skills Planning skills Marketing skills Project management skills

QUESTION 8 Which entrepreneurial trait is characterised by actions of intense, prolonged and repeated effort to accomplish something that is difficult. 1 2 3 4

Achievement motivation Innovation Risk taking An internal locus of control

3

QUESTION 9 A major law firm has entered into a contract with Healthy Eats, an independent catering company, to provide daily meals for the employees and visitors to the law firm. The law firm has its catering needs to Healthy Eats. 1 2 3 4

in-sourced outsourced privatised localised

QUESTION 10 Which one of the following is a disadvantage for buying an existing business? 1 2 3 4

There will be an established customer base. Financing may be available from the owner. Employees are inherited rather than chosen. Planning can be done based on known historical data.

STUDY UNIT 3: ESTABLISHING A BUSINESS It is recommended that you read business case number 1: “Entrepreneurship: MXit” (in the recommended book “Business Cases”) before attempting to answer questions 11 and 12. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. QUESTION 11 The name of Herman Heunis’s company ends with words “(Pty) Ltd”, which means that it can be classified as a . 1 2 3 4

private company partnership sole proprietorship co-operative society

QUESTION 12 In the section of the business plan, Herman Heunis will identify the “key role players” (the active investors, management team and directors) and he will cite the experience and competencies they possess. 1 2 3 4

general company description operating plan executive summary management plan

QUESTION 13 Red Square sells international and national branded cosmetics to middle and upper income men and women. It also offers services such as skin analysis, a beauty hotline, facials, waxing, manicures, pedicures and body treatments. In which one of the following components of the business plan will Red Square’s description of their target market appear? 1 2 3 4

4

Financial plan Management plan Operating plan Marketing plan

MNB1501/101 QUESTION 14 Thandi and Thomas would like to form a partnership in order to establish their domestic cleaning services. Which one of the following is correct with regard to a partnership?

1 2 3 4

It is a contractual agreement between partners. Partnerships cannot be extended to juristic persons. A partnership is a juristic personality. The partnership and not the individual partners are liable for the debts of the partnership.

QUESTION 15 The assets the owner pledges to a bank as security for repayment of a loan is known as 1 2 3 4

.

conditions character collateral capital

STUDY UNIT 4: THE BUSINESS ENVIRONMENT QUESTION 16 Christopher owns a large bicycle store and is planning his first business trip to Italy to source new suppliers. As it is his first trip abroad, he decides to make use of the travel agency that owns the space next to his store. The travel agency books his flight on Emirates airline and also books his hotel for him. The travel agency is a , which is part of Emirates’ environment. 1 2 3 4

supplier; international intermediary; market retailer; market agent; market It is recommended that you read business case number 3: “The business environment: The airline industry” (in the recommended book “Business Cases”) before attempting to answer questions 17 to 19. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM.

QUESTION 17 Kulula.com has several competitors, such as Mango and FlySafair. Competitors can be found in the environment. 1 2 3 4

micro macro market mass

QUESTION 18 The management at Kulula.com has 1 2 3 4

control over the components of the market environment.

direct indirect no complete

5

QUESTION 19 Kulula.com understands the importance of environmental scanning in order to determine what factors in the environment pose threats or present opportunities to the business. If they decide to do a very elementary form of scanning, this will involve . 1 2 3 4

a special investigation carried out by members of the organisation’s own staff a special investigation carried out by outside consultants the establishment of a scanning unit within the business the updating of relevant secondary or published information obtainable from sources such as the media, statistics or banks

QUESTION 20 is represented specifically by consumers’ personal disposable income. 1 2 3 4

Consumer power Purchasing power Inflation Monetary policy

ASSIGNMENT 02 Assignment number 02

FIRST SEMESTER Due Date Unique number 23 April 2019 824104

STUDY UNIT 5: CORPORATE SOCIAL RESPONSIBILITY It is recommended that you read business case number 4: “Corporate social responsibility: South African Breweries” (in the recommended book “Business Cases”) before attempting to answer questions 1 to 3. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. QUESTION 1 The policy statement of SAB’s corporate social responsibility (CSR) committee should cover the company’s . 1 2 3 4

6

ethical policy contributions, social investment and commitment towards CSR level of stakeholder engagement vision, commitment, goals and targets for CSR

MNB1501/101 QUESTION 2 What step in the stakeholder-engagement process is SAB involved in if they co-develop the engagement plan, including the agenda and logistics, to meet the engagement objectives? 1 2 3 4

Engage Design Evaluate Apply

QUESTION 3 If SAB wants to address CSR in a proactive manner, what system would they use? 1 2 3 4

Stakeholder-engagement process Risk-management process Value-based system Profit-based system

QUESTION 4 Which one of the following statements about corporate social investment (CSI) is correct? 1

Corporate social investment refers to a company’s contribution to society through its core business activities. Corporate social investment refers to a company’s contribution through its engagement in public policy. Corporate social investment is also called corporate philanthropy. Corporate social investment is synonymous with corporate social responsibility.

2 3 4

STUDY UNIT 6: INTRODUCTION TO GENERAL MANAGEMENT QUESTION 5 Joanna is a manager at the Sweet and Tasty Bakery. She is in the process of allocating the different resources to the various sections of the bakery, and she is defining the duties of the employees and the procedures they need to follow in order to ensure the bakery meets its goals. Joanna is in the phase of the management process. 1 2 3 4

planning organising leading control

It is recommended that you read business case number 5: “General Management: Edcon” (in the recommended book “Business Cases”) before attempting to answer questions 6 and 7. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. QUESTION 6 In the position of CEO, Jurgen Schreiber needs to have sufficient business in a holistic manner. 1 2 3 4

skills in order to view the

technical interpersonal conceptual coercive 7

QUESTION 7 Lower-level managers at Edcon, would require sufficient 1 2 3 4

skills.

technical interpersonal conceptual coercive

QUESTION 8 The management approach focuses on the threats and opportunities in the environment, and evaluates its strengths and weaknesses in order to overcome the threats and exploit the opportunities. 1 2 3 4

learning organisation strategic contingency re-engineering

STUDY UNIT 7: PLANNING QUESTION 9 It is recommended that you read business case number 6: “Planning: Tsogo Sun” (in the recommended book “Business Cases”) before attempting to answer questions 10 and 11. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. As the CEO of Tsogo Sun and part of top management, Marcel von Aulock needs to plan appropriately. He needs to ensure that the goals of all the different parts of the organisation are reconcilable with each other as well as with the primary goals of the organisation as a whole. Which benefit of planning is referred to here? 1 2 3 4

Planning promotes coordination Planning ensures cohesion Planning facilitates control Planning provides direction

QUESTION 10 Marcel von Aulock believes that the goals one sets must not be too conservative. You should try to do things that most people would not. The goal therefore needs to provide a challenge, but it should also be realistic. Which criterion for effective goals is referred to here? 1 2 3 4

Goals need to be specific Goals need to be measurable Goals need to be attainable Goals need to be relevant

QUESTION 11 A primary school has a one-time organisational goal to make the school a WiFi hot spot. This is part of a bigger set of plans to make the school technologically more advanced. This is an example of a . 1 2 3 4

8

programme project policy standard procedure

MNB1501/101 QUESTION 12 In expanding its share of the retail and grocery market in South Africa the Shoprite group has embarked on a major campaign to acquire grocery retailers similar to itself. This has led to a marked increase in market share for the group. What kind of long-term growth strategy has been adopted by Shoprite? 1 2 3 4

Market development strategy Concentration growth strategy Horizontal integration strategy Diversification strategy

STUDY UNIT 8: ORGANISING QUESTION 13 Justin is a manager at Big Bang Technologies. He has four subordinates that report to him on a daily basis. This describes the . 1 2 3 4

chain of command span of management scalar principle unity of command

It is recommended that you read business case number 7: “Organising: The Nike Matrix” (in the recommended book “Business Cases”) before attempting to answer questions 14 and 15. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM. QUESTION 14 The logical structure for a business such as Nike that manufacturers and sells its products in different geographical regions would be departmentalisation. 1 2 3 4

functional matrix location customer

QUESTION 15 By the 1990s, Nike was looking for a structure that would facilitate the management of a more complex organisation. They were able to move towards a structure that was a combination of a functional and divisional structure. Which organisational structure did they make use of? 1 2 3 4

Functional departmentalisation Matrix organisational structure Location departmentalisation Customer departmentalisation

QUESTION 16 Jenny is the managing director of an IT company and has the right to command or give orders down the line of command. Jenny, therefore, has authority. 1 2 3 4

staff informal line democratic 9

QUESTION 17 can be defined as the duty to perform the task or activity as assigned. 1 2 3 4

Authority Delegation Accountability Responsibility

QUESTION 18 Formal authority is distinguished by which of the following characteristics? a b c d

Formal authority is vested in people. Formal authority is vested in organisational positions. Formal authority flows down the vertical hierarchy of an organisation. Positions at the top of the organisational hierarchy are vested with less formal authority than positions at the bottom. 1 2 3 4

ab ac bc cd

STUDY UNIT 9: LEADING QUESTION 19 is the process leaders follow when communicating ideas, gaining acceptance of them, and inspiring followers to support and implement the ideas through change. 1 2 3 4

The communication process Planning Influencing Motivation

It is recommended that you read business case number 8: “Leading and controlling: South African business leadership in action” (in the recommended book “Business Cases”) before attempting to answer questions 19 and 20. It is not compulsory that you do so, as the answers to the assignment questions can be found in ITBM.

QUESTION 20 South African born serial entrepreneur and CEO of Tesla Motors, Inc. and SpaceX, Elon Musk, has changed the playing field by making his company’s intellectual property available in an open source format. His position as CEO, gives Elon Musk power which is a form of power. 1 2 3 4

10

referent/ positional referent/personal legitimate/positional legitimate/personal

MNB1501/101 QUESTION 21 If executives at Tesla Motors get rewarded by management for the performance goals they meet, then management are making use of power. 1 2 3 4

coercive reward legitimate referent

QUESTION 22 Match the type of group in column A with the correct description in column B.

a.

Column A Interest groups

(i)

b.

Command groups

(ii)

c.

Task groups

(iii) (iv)

1 2 3 4

Column B The marketing manager assigns a group of employees to work together in a group for a new marketing campaign. A group of employees starts a research group to investigate how often students use the online myUnisa tool. A group of lecturers at UNISA decide to arrange a fun walk around campus to raise money for charity. A group of employees at work start a coffee club, where they get together once a week for an hour social.

a (iii) b (i) c (ii) a (iii) b (ii) c (i) a (iv) b (i) c (ii) a (iv) b (ii) c (i)

QUESTION 23 Employee performance in organisations is determined mainly by three factors: 1 2 3 4

motivation, ability and resources desire, willingness and resources to do the job salary, motivation and work environment capability, willingness and resources to do the job

QUESTION 24 A manager’s reliability, predictability and good judgement in handling situations refers to which dimension of trust? 1 2 3 4

Integrity Competence Consistency Loyalty

11

STUDY UNIT 10: CONTROLLING THE MANAGEMENT PROCESS QUESTION 25 For a control system to be effective it should be designed in such a way that it provides an objective picture of the situation and errors and deviations should not be concealed in the data. Which characteristic of a control system is being described here? 1 2 3 4

Integration Accuracy Flexibility Simplicity

QUESTION 26 The control of performance appraisals and remuneration levels relates to the control of 1 2 3 4

.

physical resources human resources information resources financial resources

QUESTION 27 Which one of the following can be used to control both labour turnover and absenteeism? 1 2 3 4

Specific ratio analyses Performance appraisals Performance measures Labour analyses

QUESTION 28 Sam has gathered all the relevant information and has compiled a report on the actual performance of his business. What would be the next step for Sam to take in the control process? 1 2 3 4

Establishing standards Evaluating deviations Rectifying deviations Taking corrective actions

QUESTION 29 Which one of the following is NOT a physical resource of a company? 1 2 3 4

Buildings Raw materials Finished products Company’s trademarks

QUESTION 30 Sophie has a manufacturing company. She wants to keep inventory costs as low as possible provided the method she uses does not cause shortages or delay the manufacturing process. Which one of the following control systems can she use in order to control her inventory? 1 2 3 4 12

Non-financial budgets Ratio analyses Performance measurement Just-in-time (JIT) system

MNB1501/101

SEMESTER 2 ASSIGNMENT 01 Assignment number 01

SECOND SEMESTER Due Date Unique number 22 August 2019 871738

STUDY UNIT 1: THE BUSINESS WORLD AND BUSINESS MANAGEMENT QUESTION 1 The most important characteristic of the business world in countries that adopt a market economy is . 1 2 3 4

that the business involves human activities that businesses produce predominantly tangible products such as bread, cars and houses that individuals themselves decide what to produce, how to produce it and at what price to sell the product that the rationing of products occurs and prices of products are set by the state

It is recommended that you read business case number 3: “The business environment: the airline industry” (in the recommended book “Business Cases”) before attempting to answer question 2 and 3. It is not compulsory that you do so, as...