2.HP2.EOU TEST U10 Pre Inter PDF

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END-OF-UNIT TEST – M2 - Unit 10 Duration: 75 minutesSection 1: Language knowledge (40 marks) I. Fill in each blank in the passage below with ONE suitable word.We decided to reduce the targets for the productivity bonus to make (1) ............ easier to earn a bonus. We though it would make people w...

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END-OF-UNIT TEST – M2 - Unit 10 Duration: 75 minutes Section 1: Language knowledge (40 marks) I. Fill in each blank in the passage below with ONE suitable word. We decided to reduce the targets for the productivity bonus to make (1) ………… easier to earn a bonus. We though it would make people work (2) ………… and we expected that better productivity would follow. In fact, the decision was (3) ………… disaster. It made things (4) ………… , because workers still failed to meet production targets and their morale fell even lower. In the end we had to ask Patrick Massey, the old production manager, to come back (5) ………… the company. He was a strong leader and very popular. He didn’t want his old job, (6) ………… we offered him a position on the board of (7) ………… . The workers were happy to see him back and morale improved immediately. Patrick also helped to recruit a new production manager (8) ………… could do the job effectively. At last productivity has started to improve again and we have learned that good (9) ………… and good people management are absolutely essential to high (10) ………… . 1 A. it B. her C. us D. them 2 A. worse B. harder C. less D. good 3 A. a B. the C. an D. Ø 4 A. less B. more C. worse D. better 5 A. into B. with C. from D. to 6 A. therefore B. so C. consequently D. thus 7 A. managers B. bosses C. directors D. supervisors 8 A. who B. which C. whom D. Ø 9 A. sponsorship B. scholarship C. partnership D. leadership 10 A. production B. productive C. productivity D. productiveness II. Choose the best answer 11. He asked me …………… A. how have you changed in the last five years? B. how I have changed in the last five years? C. how I had changed in the last five years. D. how had I changed in the last five years. 12. I’d like to know …………… A. what would your colleagues say about you? B. what would your colleagues say about you. C. what your colleagues would say about you? D. what your colleagues would say about you. 13. My boss asked me …………… A. if you have prepared the figures for me. B. if I have prepared the figures for him. C. if I had prepared the figures for him. D. if you have prepared the figures for him. 14. Claudia wanted to know …………… A. how long would it take to integrate the two companies. B. how long it would take to integrate the two companies. C. how long it will take to integrate the two companies. D. how long will it take to integrate the two companies. 15. He asked her …………… . A. why is this year’s budget so small B. why this year’s budget is so small C. why was this year’s budget so small D. why this year’s budget was so small 16. Do not do everything yourself. …………… tasks to other people. A. Submit B. Give C. Divide D. Delegate 17. You must keep staff …………… especially when things get difficult. A. generated B. motivated C. frustrated D. electrified 18. Weigh up the …………… of each alternative before deciding. A. checks and balances B. assets C. pros and cons D. profits EOU Test.M2.U10.PreInter

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19. Try to ensure that each employee’s …………… is not too great. A. workload B. working practice C. work-to-rule D. working party 20. Those who can’t manage their time efficiently always have high stress …………… . A. grades B. standards C. performances D. levels 21. A good manager responds …………… his/her employees’ needs without delay. A. to B. for C. of D. from 22. Through bad management they turned a crisis …………… a disaster. A. over B. into C. off D. for 23. The project manager is off sick, …………… there is little chance of achieving much this week. A. as B. so C. since D. because 24. My boss is too direct – he shouldn’t tell people directly …………… he thinks of them. A. why B. which C. what D. who 25. The work is interesting …………… there are good possibilities for promotion in the company. A. but B. so C. therefore D. and 26. After …………… many unforeseen obstacles they just managed to meet their deadline. A. overcome B. overcoming C. overcame D. to overcome 27. Sound research-based judgment helps businesses to be …………… accurate to make key strategic decisions. A. sufficient B. sufficiently C. sufficiency D. suffice 28. It makes sense to break the tasks up into …………… steps. A. manage B. manager C. managed D. managerial 29. They decided to move production to the Far East to improve their …………… . A. compete B. competition C. competitive D. competiveness 30. I’m afraid access to this information is …………… . A. restrict B. restriction C. restricted D. restricting 31. The manager of the group was a brilliant man …………… only weakness was that he hated to accept defeat.

A. whose B. who C. whom D. who’s 32. Theory Y suggests that people will seek …………… responsibility and try to get better at their job. A. into B. back C. out D. in 33. The field of endocrinology …………… to research that could reduce the probability of cardiac failure. A. had led B. have been leading C. has led D. leading 34. The manager are likely to develop a truly …………… workforce. A. motivate B. motivating C. motivated D. motivates 35. Those people are …………… dependable and trustworthy as the sunrise. A. like B. as C. so D. too 36. The production manager did everything he …………… to avoid a deterioration in quality. A. might B. would C. should D. could 37. The man was …………… ashamed of the mistake he made during the conference. A. awful B. terribly C. terrible D. terrifically 38. ……… increased as their proposals were rejected by the multinational company over and over again. A. Disappointment B. Disappointing C. Disappointed D. Disappointedly 39. Daria thought the managers …………… the best clients to male consultants. A. take B. provide C. allocate D. give 40. ..............., choosing the right person for the right job, may be included as part of the organizing function of management. A. Staffing B. Positioning C. Allocating D. Promoting

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Section 2: Language use (70 marks) I. Read the following passage and answer the questions that follow Starting every day with a song By Virginia Matthews For staff and managers at Asda, each working day gets off to a raucous start. 'Give me an A!' they cry, 'Give me an S! Give me a D! Give me an A! What does that spell? Asda!' Customers of the supermarket chain may be alarmed to see and hear the company chant, but Asda insists chanting, singing or hand-clapping is one of the best motivational tools around. Asda's spokeswoman says she believes the daily chant unites the workforce. Asda's chant was adapted for the UK from the version sung at Wal-Mart, its parent company. The song now accompanies all sales conferences, company events and even management meetings. 'The directors are just as happy to chant as the cashiers are and they have told us that it helps them get through the business of the day more efficiently and quickly. Chanting isn't compulsory though,' she adds, 'and if people don't want to join in, they won't be penalized. As for the customers, they love to see us enjoying our work with a good shout and sometimes they even want to join in.' From the Financial Times Choose the best answer 1. Who is Asda’s chant for? A. staff only B. managers only C. both staff and managers D. customers, staff and managers 2. Why does Asda insist chanting? A. to makes them work better B. to make fun of themselves C. because their customers love to see them chanting D. because it’s the company’s policy 3. Which of the following is NOT true about Asda’s chant? A. The chant is used in a number of different situations. B. The chant is a type of song. C. The chant is exactly the same as the one used at Wal-Mart. D. The chant motivates employees. Answer the question. 4. According to Asda's spokeswoman, what can the daily chant do? What does each of the following underlined words / phrases refer to? 5. ‘ …. and sometimes they even want to join in.’ (the last paragraph) 6. Chanting isn't compulsory though,' she adds, … (the last paragraph) Which words in the passage mean the following? 7. a company that owns another …………… 8. very worried …………… Fill in each blank with ONE suitable word from the passage. Put it in its correct form or tense. 9. When Asda employees …………… , any customers in the store may also participate. 10. Asda believes the chant …………… employees and makes them work better. II. Writing Summarize the extracts from a meeting and complete part of the meeting minutes. EOU Test.M2.U10.PreInter

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Sonia Afzal (SA): Now, I’d like to summarize the feedback gathered from meetings with staff. Generally, it concerns them that there has been no pay increase for two years. Meanwhile, inflation has been running at average 3.2% over the 2-year period. It should be noted that there is an increase in the number of staff leaving the company, and there are some problems with recruiting new staff. Ben Harcourt (BH): Well, I will conduct a more detailed survey of cost of living increases. We need to present these to the management in the 1st pay review meeting. … Minutes of Staff Association meeting – Sep. 21 1. Preparation for pay negotiation SA gave a ……………………………………………………………………………………...... …………………………………………………………………………………………………… …………………………………………………………………………. . BH volunteered …………………………………………………………………………………. …………………………………………………………………………… . 2. … III. Listening PART ONE: Listen to the conversations twice and choose the appropriate answer to each question Conversation 1: Questions 1 – 2 1. Where will the speakers go to work? A. The conference room. C. The elevator. B. The business office. D. Their desks. 2. What will they take with them? A. Pens. B. Notepads. C. A computer. D. Computer paper. Conversation2: Questions 3 – 5 3. Who will be in the office tomorrow? A. Sam. B. Sam’s boss. 4. What does the woman want help with? A. Cooking lunch. B. Finding a book. 5. When will the woman go to the office? A. After work. B. After lunch.

C. Sam’s friend.

D. Sam’s assistant.

C. Going over accounts. D. Planning a conference. C. Before lunch. D. At dinnertime.

PART TWO: Listen to a talk twice and complete the notes. Athena Recruitment Center + next five days, our (6) .................... will be .................... everything to successfully enter the (7) .................... .................... + Syllabus: placing a strong emphasis on helping you (8) .................... your .................... + Name card given will act as ID (9) .................... all .................... & allowing to use database (searching for businesses with recent (10) .................... .................... ) THE END

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KEYS – EOU TEST – M2 - Unit 10 Section 1 (40 marks) I. (10 marks) 1. A (it) 2. B (harder) 6. B (so) 7. C (directors)

3. A (a) 8. A (who)

4. C (worse) 9. D (leadership)

5. D (to) 10. C (productivity)

II. (30 marks)

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11. C

12. D

13. C

14. B

15. D

16. D

17. B

18. C

19. A

20. D

21. A

22. B

23. B

24. C

25. D

26. B

27. B

28. D

29. D

30. C

31. A

32. C

33. C

34. C

35. B

36. D

37. B

38. A

39. C

40. A

Section 2 (60 marks) I. (20 marks) 1. C 2. A 3. C 4. It can unite the workforce. 5. customers

6. Asda's spokeswoman 7. a parent company 8. alarmed 9. chant 10. motivates

II. Writing (20 marks) SUGGESTED ANSWER Minutes of Staff Association meeting – Sep. 21 1. Preparation for pay negotiation SA gave a summary of the feedback gathered from meetings with staff. General concern that there had been no pay increase for two years, while inflation had been running at average 3.2% over the 2-year period. An increase in the number of staff leaving the company also noted, and some problems with recruiting new staff. BH volunteered to conduct a more detailed survey of cost of living increases to present to the management in the 1st pay review meeting. 2. … III. Listening Part 1 1. A 2. C 3. B 4. C 5. B

Part 2 6. instructors ... teaching 7. job market 8. perfect ... resume 9. wear ... times 10. employment openings

SCRIPT - UNIT 10 PART 1 1. Man: We can’t write this report here. Your office is too noisy. Aren’t there desks somewhere where it’s quieter? Woman: Hmm. We could take the elevator to the first floor conference room. Man: OK. Let’s just take this computer and that folder of papers with us. Woman: Fine. We can leave the pens and notepads here. They have all that downstairs. 2. Woman: Sam, who will be in your office tomorrow to go over these accounts with me? Man: I’ll be at a conference, but my boss will be there after lunch. He’ll help you. Woman: Great. He’s more helpful than your assistant. I’ll take him out to dinner after work as a thank you.

PART 2 Welcome to the Athena Recruitment Center. Throughout the next 5 days, our instructors will be teaching you everything you’ll need to know to successfully enter the job market. Our syllabus places a strong emphasis on helping you perfect your résumé. The name card you’ve been given will act as your ID. Please wear it at all times. It will also allow you to use our database, where you can search for any businesses with recent employment openings. Now, let's meet some of our instructors....