7-3 Final Project Submission Business Systems Analysis PDF

Preview

Summary

n/a...

Description

IT 210: Business Systems Analysis

7-3 Final Project Submission: Business Systems Analysis Fabian Richards 04/17/2021

IT 210: Business Systems Analysis

2

Contents Two Technologies

3

Recommendations

9

Technology Solution

8

Overall Benefit

9

References

12

Decision Matrix

13

IT 210: Business Systems Analysis

3 Introduction

Problem Statement In the final phase, I will talk about two types of techniques that are used by many people. As a business analyst. Business owners are looking for a technology solution so they can enjoy an innovative shopping experience from the comfort of their home, using an online tool, tracking inventory and delivery of their products, and providing the way to the next generation capacity of. Facilitate the tracking of orders and providing step-by-step details of the status of that order, and processing online payments, communicating internally and externally (with employees and customers), managing your customers' contact information and the ability to provide reports and reports use the new system. Currently, the physical enterprise Nordstrom Rack is having problems processing customer information and has no monitoring tools to help management make informed decisions. The company aims to drive growth through an online existence while becoming more customer centric. The company owner needs to simplify the business processes associated with combining business and online business. Two Technology Technology one In today’s world wireless, cellular computing, and cellular commerce have all modified the way we shop, behavior business, and engage in our daily life. A few instances of wi-fi devices are cell phones, workstations, and tablets. Remote units can talk remotely with the Web and different gadgets, have sufficient figuring solidarity to work beneficial undertakings, and can be little adequate to lift or wear. This gives clients versatility when they are in a hurry. The basic disadvantage is that individuals can seize and communicate delicate data. Portable processing alludes to a constant association between a cell framework and distinctive registering conditions,

IT 210: Business Systems Analysis

4

like the Web or an Intranet. Versatile figuring comprises of two central qualities: portability and expansive reach. Portability and huge accomplish has five worth added ascribes: universality, comfort, on-the-spot availability, personalization, and restriction of items and administrations. Portable trade alludes to the looking for and selling of things and administrations through remote handheld gadgets, for example, cell phones and private computerized collaborators (TechTarget, 2020). Technology two The second innovation thought I need to specify and how it can help the retailor a monster. The retailer Nordstrom gives a helpful guide to anybody battling with how to receive IaaS distributed computing administrations like virtual machines, stockpiling, and cloud-based application facilitating. As cloud stages, for example, Amazon Web Administrations and Microsoft Sky blue have developed, more organizations are open to utilizing these public cloud apparatuses. Be that as it may, there is as yet an unavoidable issue concerning the best methodology is to execute a cloud procedure inside a business. The utilization of cloud administrations at Nordstrom began how it does at numerous different associations: in the shadows. Focal IT at last understood that designers were utilizing AWS to turn up virtual machines and evaluate administrations. Rather than securing cloud use, Nordstrom authorities chose to accept it. They needed a methodology that would permit Nordstrom engineers to utilize the cloud yet do it safely and cost-successfully. Business Requirements Objectives The project aims to get the Nordstrom shelf complete online, where customers will upload and purchase a picture of themselves at their wardrobe shoot. Ability to see how the

IT 210: Business Systems Analysis

5

garments are without leaving home. In addition, the possibility for customers to buy other people's items without leaving home. Project Description In today's tough economy, Nordstrom Rack has had to close several stores, limiting its customers' interaction with shoppers in their store. Nordstrom has decided to offer an innovative approach to online shopping that will cater to all its customers. Whether you're looking for home furnishings, shopping for gifts for someone, or even wanting to change your wall drive, Nordstrom strives to please all its customers with its online tools. Is. The result of this project is to revive the Nordstrom store brand in many ways, while other competitors will be overwhelmed by this new style of innovative shopping experience. Technology Requirements Integrate online shopping, manage inventory and shipping, provide order status checking and online payment processing, facilitate collaboration internally and externally (with staff and customers), Manage customer contacts, and Provide reporting tool. To accomplish this, they need to do the following.  “#1 Interview - Interview turns out to be one of the most effective techniques for requirement gathering.  #2 Survey - Survey is another effective method to collect information and requirements within a short frame of time.  #3 Brainstorming - SMEs or subject matter experts are the responsible people to conduct brainstorming sessions. They discuss and find out solutions to complex issues.

IT 210: Business Systems Analysis

6

 #4 Joint Application Method - This method follows a prototyping method, under which all the stakeholders like developers, end users, SMEs, business analysts and software engineers come together and attend workshops for working on a system in greater detail.  #5 Observation - Under the observation method, the responsible person observes the team in the working environment and gets ideas about the software, and subsequently documents the observation.  #6 Focus Group - In this method, the business analyst bases his/her requirement gathering process by interacting with the representative of the client and users.  #7 Interface Analysis - Interface analysis is a specialized technique in which specific requirements related to application development are determined and their interaction with other software components is measured.  #8 Prototyping - This is a technique of building a model of software which helps in uncovering and capturing software requirements from client.  #9 Use case diagram - Use case diagram is a technique that shows how people interact with software.  #10 Problem Reports and Suggestion Analysis - Requirement’s analysis can also be done from change suggestions and user issues. A direct method to look for requirements is to see the suggestions and problems that are described in the document first.” Competitors and Technology Nordstrom is looking for innovative ways to improve its website, but its primary concern is the technology it uses with its competitors. Macy's, Ross Stores and the L brand are some of them. “As retailers move to online shopping, the biggest profits come from retailers who are paying attention to the online shopping segment. Nordstrom grows sales, attracts new customers

IT 210: Business Systems Analysis

7

and retains existing ones. Therefore, we continue to focus on improving the online customer experience. ”“ Nordstrom's main competitor is the retail sector, but Nordstrom VISA cards are not available as merchants using VISA accept Nordstrom VISA cards. Compete directly with the Nordstrom card brand. This Nordstrom segment includes a rewards program designed to reward customer loyalty and attract Nordstrom cardholders to the store. Bonus membership Customers can take advantage of other benefits, such as changing their clothing purchases for free when shopping at the store. " Technology One: Wireless, Mobile Computing, and Mobile Commerce Macy's is one of those companies that uses mobile computing and mobile commerce to enable its customers to shop online. Basically, give them the same experience as if they were in the store. "Macy's has developed a virtual website agent based on the Microsoft Dynamics 365 artificial intelligence solution for customer service." “The virtual agent responds to more than a quarter of customer requests, reducing business costs. The deployment of the initiatives was not difficult as it was based on an external solution. While this initiative reduces Macy's cost structure, I believe it is not a competitive advantage as it has been implemented for several companies. " Technology Two: Cloud Computing Macy's is currently using Google Cloud Data Management to optimize storage. Optimizing warehouse space is important to reduce costs and meet customer expectations. By focusing on all the information and applying real-time inventory management, Macy's has been able to optimize inventory allocation and reduce costs. While the implementation of the technology provided by Google seems to be successful, the cultural transformation of the

IT 210: Business Systems Analysis

8

company is challenging. Successful cloud adoption is critical to having leadership, educating employees and selling the benefits of a new solution. Technology Benefit Through the Cortexia technology, users of the Macy’s app can snap a photo of an item they like and will be delivered a list of similar items. The technology is not limited to clothing. For example, users can apply a photo of a flower to their search to look for an item of a similar color or containing a similar floral pattern. Technology Solutions Through the Cortexia technology, users of Macy's app can snap a photo of an item they like and will be delivered a list of almost the same items. The technology is not limited to clothing. For example, users can apply a photo of a flower to their search to look for an item of an almost the same color or containing an almost the same floral pattern. Technology Solution One Upgrade an existing mobile app to give customers the same experience of sitting in front of their computer. With the current mobile app, message your personal stylist to review appearance and discussion options. Browse featured looks and share your style preferences. Send photos or links to the inspiration you received. Drop your trunk and let your stylist know during your home trial. Check out all the items you keep in the trunk club and get styling suggestions. Upload and share your wardrobe items with your stylist for decor tips. " Technology Solution Two As cloud platforms such as Amazon Web Services and Microsoft Azure have matured, more businesses are comfortable using these public cloud tools. But there is still a big question as to the best approach is to implement a cloud strategy within a business.

IT 210: Business Systems Analysis

9

Recommendations With the enhance mobile application it will allow the company to move for2ward in the technology era. Technology Solution Nordstrom uses technology initiatives to empower employees with data to provide an even more personalized shopping experience. One of Nordstrom’s most helpful tools – its personal book software – is fully integrated into its point-of-sales system to equip employees with real-time shopper information. Overall Benefit The overall benefit with is new technology will improve the revenue and enhance customer experience. Basic Security Considerations We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. 

“Reviewing your Nordstrom account periodically and immediately reporting any unexpected activity or unrecognized information.



Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses.



Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);



Not using the same password on more than one website.



Not sharing your password with others.

IT 210: Business Systems Analysis

10



Password protecting your computer and mobile device; and



Sign out/log off of website sessions so that your session is closed, especially when using a public computer.”

Security Features “You may meet websites, emails or texts that try to lure you into providing personal information with an offer such as a Gift Card. Nordstrom Rack does not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to [email protected] or call us at 1.888.282.6060 so that we can follow up. You can also visit our Fraud Alerts page for additional information.” 

“Links to Other Websites and Services. Our website or mobile application may provide links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.



Browser Do Not Track Signals. While we strive to offer you choices when you use our website and mobile application, we do not promise that we will be able to receive or honor web browser Do Not Track signals.



California Privacy Rights. . California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for the third parties’ direct marketing purposes. Unless you request us to or consent to us doing so, Nordstrom Rack does not sell any personal information to third parties for their own direct marketing purposes. If you have questions about these

IT 210: Business Systems Analysis

11

practices, please contact us at [email protected]. California law also provides residents with rights to request access to and deletion of certain personal information, to know whether personal information is shared, and to opt out of the “sale” of personal information. Some California laws also may define “personal information” differently from this Policy. To understand how we honor these California rights, to make requests regarding these rights, and to learn more about how California law defines “personal information,” please visit Your California Privacy Rights. 

Children’s Privacy. Nordstrom Rack does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child under the age of 13 has submitted personal information to Nordstrom Rack in connection with our website or mobile application, and without prior verifiable parental consent, please contact us at [email protected] so that we can take steps to delete the personal information that she or he provided.”

Third-Party Vendors “Please review the following terms and conditions ('Terms of Use') that govern your use and purchase of products (collectively, 'Use') of our Site. Your Use of our Site constitutes your agreement to follow and be bound by the Terms of Use.” Internal Safeguards These Terms of Use constitute an agreement that is effective unless and until terminated by Nordstrom Rack. If in Nordstrom Rack’s sole discretion, you fail to comply with any term or provision of this agreement, Nordstrom Rack may deny you access to the Site.

IT 210: Business Systems Analysis

12

References Brandon Butler (Senior Editor, Network World) : What you can learn from Nordstrom’s use of the cloud. https://www.investopedia.com/ask/answers/052215/who-are-nordstroms-jwn-maincompetitors.asp https://www.nordstrom.com/browse/about/nordstrom-apps https://www.nordstromrack.com/terms

IT 210: Business Systems Analysis

13

Decision Matrix Possib le Techn ology Soluti ons:

Big data and knowl edge manag ement

Technol ogical Requir ement 1: Databa se to track Medica id patient s' ER visits

Technol ogical Require ment 2: Manage emerge ncy care and noneme rgency care treatme nts

Technol ogical Requir ement 3: Databa se meets federal health privacy laws

Technol ogical Requir ement 4: Facilita te collabo ration betwee n hospita l, attendi ng physica n, staff, and patient Yes

Technol ogical Requir ement 5: Patient ER reports

Yes

Techno logical Requir ement 6: Databa se storage

Technol ogical Requir ement 7: Manag e hospita l aftercare for patient s

Overall benefits of this technolog y to the company

Yes

Ability to integrate informati on from multiple sources to drive decision making related to patient care: appointm ents, pain managem ent, reducing prescripti on of narcotics, pain managem ent, reducing ER visits,

IT 210: Business Systems Analysis

Wirele ss, mobile compu ting, and mobile comm erce

14

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

reducing Medicaid costs, and so on. Ability to track patient ER visits from any location using wireless communi cation that complies with federal privacy laws. Hospitals and physician s and staff are able to use their mobile technolog y to collaborat e using wireless technolog y.

Social compu ting

Cloud compu ting

Yes

Yes

Yes

Cloud computin g uses the internet. The

IT 210: Business Systems Analysis

15 medical staff can remotely access a network, a computer, and software without being in the same physical location as the equipmen t. The medical staff does not require additional computer hardware or employee s to manage the technolog y. Cloud technolog y increases collaborat ion internally and externally . Hospitals can easily share informati on with attending

IT 210: Business Systems Analysis

Yes

Busine ss analyti cs and busine ss intellig ence solutio ns

Intelli gent Syste ms

Yes

Yes

Yes

16

Yes

Yes

Yes

Yes

Yes

Yes

physician s without being in the same location. Cloud computin g also provides access to technolog y at a lower cost. Abilty to manage, analyze, and visualize data on patient care, Medicaid KPIs, and other data from multiple data sources using reports, charts, and dashboard s. Ability to track patient care, ability to automate the creation of reports, ability to set up

IT 210: Business Systems Analysis

17 alerts and reminders , ability to analyze patient behavior, and ability to make healthcare recomme ndations.

IT 210: Business Systems Analysis

18 Figures title:...