Bsbldr 803 – Develop and cultivate collaborative partnerships and relationships Workbook PDF

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ACTIVITY 1.Q. Identify four types of statement through which companies communicate their strategies? Keep the message simple, but deep in meaning.  Build behavior based on market and customer insights.  the discipline of a framework.Q. Detailed information on _____________ (the products with whic...

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ACTIVITY 1.3. Q.1. Identify four types of statement through which companies communicate their strategies?   

Keep the message simple, but deep in meaning. Build behavior based on market and customer insights. the discipline of a framework.

Q.2. Detailed information on ___________ (the products with which and the markets where the firm competes) and advantage (how it competes) can be found in a company’s ____________. Detailed information on business scope (the product with which and the markets where the firm competes) and advantage (how it competes) can be found in a company’s annual reports. Ultimately, strategy become enacted in the decisions and action of an organization’s members. Indeed, checking strategy statements against the actual decision and behaviour is essential to close the gap between rhetoric and reality.

Q.3. Checking __________statements against the actual ____________ and behaviours is essential to close the gap between rhetoric and reality. Indeed, checking strategy statements against the actual decision and behaviour is essential to close the gap between rhetoric and reality.

Q.4. As a reality check upon grandiose and platitudinous of vision and mission, it is useful to ask: 1. Where is the company investing its money? Notes to financial statement provide detailed breakdowns of capital expenditure by region and by business segment. 2. What technologies is the company developing? Identifying the patents that a company has field indicates the technological trajectory it is pursuing. 3. What new products have been released, major investment projects initiated, and top management hired? These strategic decisions are announced in press releases. Q.5. Stakeholders can... range from the _________________ to government agencies to ___________, and can be instrumental in helping an organization achieve its strategic objectives through ____________, _______________, staffing and influence.

Stakeholders can range from the business owners to government agencies to competitors, and can be instrumental in helping an organization achieve its strategic objectives through investments, knowledge, staffing and influence. Q.6. Achieving corporate ______________ is the best way to increase shareholder value, but there are other useful initiatives as well. Increase stakeholder value is the goal of these activities and necessary to understand the values and issues stakeholders have in order to keep everyone on board. Demonstrate corporate compliance with established standards, regulations and business practices is one of them. Q.7. When considering the competitive nature of business, ____________ want evidence of activities that boost the firm's ____________ position. When considering the competitive nature of business, stakeholders wants evidence of activities that boost the firm’s competitive position. Competitive advantages refers to factors that allow a company to produce goods or services better or more cheaply then its rivals. Q.8. ISO 9001 compliance indicates that the firm has decided it will conform to accepted practices, regulations or standards. (Mention any 4)

1. 2. 3. 4.

Improve overall performance, remove uncertainties and expand market opportunities; Prove to its customers that the firm can be trusted to deliver on premises; Satisfy requirement from major customers that need evidence of competent performance. Ensure that the firm is continually improving and refining its business operations, such as staff performance, commitment and motivation. Q.9. A number of ____________ will have requirements in place that must be taken into account in any risk management process. A number of stakeholders will have requirements in place that must be taken into account in any risk management process. A standard approach to risk management allows to be correctly prioritized across all of the University’s operations which in turns means that effectively controls can be put in place to ensure the university is able to manage its operations effectively now and into the future. Q.10. Legislators and _____________ bodies are stakeholders in any risk management process. Legislators and regulatory bodies are stakeholders in any risk management process. Law has been put in place to ensure that organizations and individuals meet a minimum standard of care to ensure their activities do not result in harm or loss to others. Breaches of these laws can result in fines, jail or both.

Q.11. Laws have been put in place to ensure that ________________ and individuals meet a minimum standard of ______ to ensure their activities do not result in harm or loss to others.

Law has been put in place to ensure that organizations and individuals meet a minimum standard of care to ensure their activities do not result in harm or loss to others. Breaches of these laws can result in fines, jail or both. All people and organization are required to comply with relevant legislation to which they are subject. Q.12. Examples of legislative and regulatory requirements may include: Legislation dealing with 1. Disaster, emergencies 2. Occupational health and safety 3. The environment 4. Privacy. Local government requirement dealing with 1.land use planning 2.building and planning permits 3.business permits 4.community interaction 5.noise limits

Q.13. Requirements for the organisation will be defined during the establishment of the _____________________ context

Context of the organization requires the organization to evaluate itself and its context. This means that you need to define influence of various elements on the organization and how they reflect on the QMS, the company’s culture, objective and goal, complexity of products, flow of processes and information, size of the organization, markets, customers, ect. It is a

ACTIVITY 2.1. Q.1. What is partnership? A partnership is an arrangement where parties, known as business partners, agree to cooperate to advance their mutual interests. The partners in a partners in interest-based organizations, schools, governments or combinations.

Q.2. Discuss the purpose of partnership? The purpose of partnership agreement is to established a business enterprise through a legally binding contract between two or more individuals or more individuals or other legal entities. Q.3. What influence does Learning and Development have on partnership? Business partners need to continue developing themselves, as well as their people. It’s so important to consider the skills gaps in your team. Any good business problems they are facing, before even they think about creating solutions to solve them. Still at the heart of learning is evaluating impact. Speaking to your learners, understanding how effective your solutions are and being flexible with your approach are making attributes any successful business partner should have. Q.4. Discuss three critical success factors in Partnership development?  Balancing requirements and flexibility within the structure and operation of the partnership  Developing a stable foundation for the membership, rational, and activities of the partnership while allowing sufficient flexibility for these components to develop and evolve in response to external and internal demands  Understanding that partnerships go through a life cycle of development, from initial set-up stage through full-scale implementation to maturity. Q.5. Write any four common approaches in making the decisions in Partnership development? 1. 2. 3. 4.

Identify principal desired partnership achievements. Identify the factors associated with successful partnership development. Identify any principal barriers to the partnership. Focus on partnership added value (Ask yourself, “How we can achieve more or better results through collaboration?”). Q.6. Briefly discuss three categories of partnership? 1. General Partnership:



General partners are active in the business, doing the work of the company (being CPAs, for example) but also.

2. Limited partners: 

Limited partners are passive. They have invested in the business but they don't participate on a day-to-day basis in the Partnerships among community-based Non- profit service Organization Form a community development perspective, its work for the welfare for the people of community. Q.7. What are three additional types of partnerships? 1. Sole proprietors:

General partners are similar to sole proprietors in terms of liability. In both cases, the owners are not separate from the business in terms of liability for the debts of the business and for their actions. That is, they have full liability. 2.Limited liability: You may see that some business names have the word "limited" in them, like a limited partnership, limited liability partnership, or limited liability company (LLC). The use of this word means that some owners have limited liability personally against lawsuits and debts.

3.General partnership A general partnership is a partnership with only general partners. Each general partner must actively participate in managing the business and any partner may sign a contract on behalf of the partnership. The partners must agree to major decisions, acting as a corporate board of directors. Q.8. Discuss three Methods for Distributing Information? 

  

Any or all of the following are acceptable methods for distributing project information to stakeholders and other relevant interested parties: Project team meeting Individual, one-onone meetings Stakeholder meetings Video conferencing Conference calls Email Portal or project intranet site Collaborative work management tools. Publishing respective project information from the stakeholders on public computer communications networks Organizing individual and group meetings, audio/video conferences, seminars and webinars, phone calls Permitting a subscriber to access selected portions of respective project information Arranging chats and using project intranet sites

Q.9. What are three Systems for Collaborating? 4 Types of Collaboration- Explained in Detail one Team Collaboration. In an organization, teams are expected to produce results, but good performance is often hindered when then the team members fail to cooperate.

2 Video Collaboration. In video collaboration, business organizations are able to save costs associated with staff travels. 3 Network Collaboration. Network collaboration involves the interaction between organizations and people who are geographically distributed, largely autonomous, and heterogeneous in terms of their operating environment driven by goals, culture.

Q.10. Write any four different types of Data collection methods?

1.Primary Data Collection Primary data collection by definition is the gathering of raw data collected at the source. It is a process of collecting the original data collected by a researcher for a specific research purpose. 2.Qualitative Research Method The qualitative research methods of data collection does not involve the collection of data that involves numbers or a need to be deduced through a mathematical calculation, rather it is based on the non-quantifiable elements like the feeling or emotion of the researcher. 3.Quantitative Method Quantitative methods are presented in numbers and require a mathematical calculation to deduce. An example would be the use of a questionnaire with close-ended questions to arrive at figures to be calculated Mathematically. 4.Secondary Data Collection Secondary data collection, on the other hand, is referred to as the gathering of second-hand data collected by an individual who is not the original user.

Q.11. What are the three challenges of using a mixed methods includes? 

Some of the challenges of using a mixed methods approach include:



Delineating complementary qualitative and quantitative research questions;

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Time-intensive data collection and analysis; and

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Decisions regarding which research methods to combine.

Q.12. Mention 3 advantages and 3 disadvantages of conducting face to face interviews? Advantages 1. 2. 3.

Communication and body language: Continuity, relativity, and clarity: Maintains confidentiality:

Disadvantages  1. they can be expensive and time consuming  2. training of interviewers is necessary to reduce interviewer bias and are administered in a standardised why  3.they are prone to interviewer bias and interpreter bias (if interpreters are used)

ACTIVTY 2.3. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ACTIVTY 2.3.

5 3 2 4 1 4 2 2 4 2 4 5 2 4 2 (cont.………..)

Did you have a preferred conflict resolution style? How much do you value the person or issue? Do you understand the consequences Do you have the necessary time and energy to contribute

What would encourage you to be more collaborative? Create a clear and compelling cause. Communicate expectations Establish team goals.

ACTIVITY 2.4. Q.1. How you build a collaborative culture? Discuss any 6 factors. is a key factor in building a small business because it works. People thrive in environments which free them to communicate and work together. When the company environment is focused on collaboration, team members naturally feel a part of something bigger than themselves. 1. Create a clear and compelling cause. To create a cohesion, team members must be provided with a convincing reason to be a part of the company mission. The more compelling and exciting the mission, the easier it is to inspire team members to want to be a part of what the company aspires to accomplish. 2. Communicate expectations. Collaboration must be communicated to team members as the minimum standard. To foster this, team members must be provided with defined individual and collective roles and responsibilities they will hold within the team. 3. Establish team goals. To drive success in team members it’s important to set measurable goals for each on a quarterly basis. The purpose of these goals is to provide team members with achievable wins. 4. Leverage team-member strengths. To empower each team member, it is a great strategy to work with their strengths rather than working around their weaknesses. It is a good idea to have each member take a personality test such as the Myers-Briggs, and hold a team roundtable to share results. 5. Foster cohesion between team members. Cohesive teams are more successful. They are successful because each person on the team is included in as many large decisions as possible. When team members feel this type of inclusion, they feel the perceived significance of their role, causing them to naturally perform better.

6. Encourage innovation. For teams to grow they must be encouraged to brainstorm and question the status quo in an open and non-judgmental environment. Team members must be coached and led to believe the challenges and obstacles they face can and will be overcome.

Q.2. What are the three misconceptions about conflict that interfere with how people deal with? 1. Poor communications   

Employees experience continual surprises, for example, they are not informed of major decisions that affect their workplaces and lives. Employees do not understand the reasons for the decisions – they are not involved in the decision-making. As a result, they trust the “rumor mill” more than their management.

2. The alignment or the amount of resources is insufficient. There is:  

Disagreement about “who does what.” Stress from working with inadequate resources.

3.“Personal chemistry,” including conflicting values or actions, for example:  

Strong interpersonal natures among workers do not seem to match. We do not like others because they seem too much like ourselves (we often do not like in others what we do not like in ourselves).

Q.3. What are the two dimensions of conflict? A descriptive model of conflict-handling behavior was developed in an inductive investigation aimed at overcoming problems of assuming two dimensions of conflict behavior. The model delineates and defines strategy categories based on actor-salient aspects of specific behavior in specific situations. Ninety full-time employees of different organizations provided written accounts of recent conflicts in which they were involved at work.

ACTIVITY 2.4.

(cont.……….)

Q.4. Mention healthy and unhealthy conflicts? Healthy Help me understand some of the decisions you made Seems like you’re spinning. Which parts can I help with Are you having trouble prioritizing

Unhealthy This sucks This is clearly above you. You’re so disorganized

Q.5. Conflict may arise from many sources, including _________ about people’s position, __________ differences, __________ differences of opinion, hidden agendas, poor ____________ competitive reward systems, and poorly ____________. Q.6. If the conflict is about legitimate differences of opinion about the team’s task, then it is a _____________ conflict. Q.7. Organisational causes of conflict include competition over scarce resources, ambiguity over __________, __________ differences among team members, and ___________ reward systems. Q.8. Managing conflicts requires using __________ tactics to find solutions acceptable to all sides of the issue. Q.9. The goal of managing team conflicts is to ____________, ___________ agreements that are beneficial to both sides.

5, trust, a lack of motivation, anxiety, workplace culture. 6, tactics. 7, Conflict resolution, damage, problem-solving. 8, employees. 9, Healthy conflict, energy.

Q.10. What is Emotional Intelligence (EI).

Emotional intelligence is the capacity to understand and manage your emotions. Embracing the nuances of human emotion in the workplace can have pragmatic benefits, such as better collaboration among employees and a happier workplace.

Q.11. Transformations involve paradigm shifts. Discuss? Change requires strategy. Before you begin to make actual changes, develop a clear vision for what your plan is. More importantly, make it as detailed as possible. It might be helpful to write down your vision statement purpose and work backward from there. 

Failure to understand the roles and responsibilities of each team member



Planning too much, too fast



Not communicating changes to stakeholders effectively



Lack of follow through

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Deploying changes at the wrong time

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Difficulty letting go of old processes

ACTIVITY 3.1. Q.1. What is a partnership program?

A partner program is a business strategy vendors use to encourage channel partners to recommend or sell the vendor's products and associated services. But numerous smaller vendors also operate such programs, as channel partners give them more feet on the street. Q.2. Define briefly Establishing a Partnership Program? Once everybody is seated around one table, it is important to get formal commitment, which a number of partnerships have solved through the signing of a partnership contract. It is an important step forward when organisations of different background formally sign an agreement to reach out across their respective responsibilities and interests and to co-operate on certain issues, especially when non-formal partners Q.3. Define briefly Fostering a Collaborative Culture? When people collaborate, they work together toward a common goal. Thus, the foundation for teamwork is a common goal. If each team member has a different agenda, collaboration will be difficult, and it will become much harder to produce exceptional work and achieve goals Q.4. Define briefly Nurturing the Partner Engagement Cycle? Learn why this is important for channel partner relationships and five key ... One of the most important elements in c...