Bsbpmg 520 Assessment Tasks PDF

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BSB51415 Diploma of Project Management

BSBPMG520 Manage Project Governance Assessment Candidate’s Name Assessor’s Name

Date

Submission Details These assessment Tasks are to be submitted online by the due date specified by your Trainer & Assessor for this unit of competency. Your Trainer & Assessor must approve any variations to this arrangement in writing. Submit a file with the required evidence attached as per:  Specifications below  Acknowledgement of original work, free from plagiarism as per Assessment Plan  Special needs (considerations if required see Access & Equity Policy)  Naming document files when submitting assessments  Identifying the Unit, Assessment Number, student name, student number, date and page number (preferably) in the Footer  Assessor’s additional and particular instruction/s.

Submission via Moodle Please refer to the “Instructions for Submitting Your Assessment” found within the unit course page on Moodle. NOTE: Please take care to follow all instructions listed. Assessments uploaded with a draft status on Moodle may not be graded. BSBPMG520 Assessment Tasks Version: v20.0 Page 1 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

BSBPMG520 Assessment Tasks

Version: v20.0 Page 2 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Assessment Overview These assessment tasks will assess your skills and knowledge required to establish and implement project governance. The assessment is divided into three (3) assessment Tasks which will assess your ability to identify a project management structure; apply project governance policies and procedures; and monitor and review your project governance policies and procedures. You are required to complete all assessment Tasks and be assessed as “Satisfactory” in each to gain competency in this unit BSBPMG520 Manage project governance. The relevant elements from the training package are given below:

Element

Performance Criteria

1.1 Determine organisational governance policies, procedures and expectations of project stakeholders Identify 1.2 Negotiate clear and discrete project governance roles and responsibilities project with relevant authorities manageme 1.3 Establish delegated authorities for project decision-making nt 1.4 Identify and record differences between the organisation’s functional structure authorities and project authorities 1.5 Adopt, document and communicate unambiguous governance plan to relevant stakeholders 2.1 Distribute and present information on governance planning to the project team and other relevant stakeholders and ensure common Apply understanding project governanc 2.2 Include delegated authorities within role and project position descriptions e policies and 2.3 Moderate conflicts regarding roles, responsibilities and authorities to procedure support achievement of project objectives s 2.4 Regularly report to the organisation and project authorities on performance and issues arising from governance arrangements Monitor 3.1 Analyse and review the project governance impact on achieving project and review objectives project governanc 3.2 Document lessons learned and recommendations to assist future e

projects

Performance Evidence Devise and implement a governance plan, with an appropriate project management structure for a project of sufficient complexity to demonstrate the full range of performance requirements Demonstrate effective team leadership within the context of project governance BSBPMG520 Assessment Tasks Version: v20.0 Page 3 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Monitor and evaluate a project governance structure

Knowledge Evidence Explain escalation and issues management models Describe frameworks for authority delegations

Identify and analyse organisation or industry governance models in the context of the project Describe project governance plans Explain methods to moderate and solve conflicts in the context of project management

Foundation Skills Reading Evaluates and critiques ideas and information from a range of sources and determines how content may be applied according to organisational requirements Writing Records data according to organisational requirements Develops plans, reports and recommendations using vocabulary, structure and conventions appropriate to the text Oral Communication Participates in a range of verbal exchanges using clear and detailed language to provide relevant information Uses active listening and questioning to confirm understanding Navigate the world of work Recognises and responds to explicit and implicit organisational procedures and protocols Interact with others Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction and agreement Manages conflict in the workplace through recognising contributing factors and implementing resolution strategies Get the work done Organises time and effort around priorities and results, focusing beyond immediate tasks to consider work performance of group Takes responsibility for high-impact decisions in complex situations BSBPMG520 Assessment Tasks Version: v20.0 Page 4 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Recognises and addresses complex problems involving multiple variables Uses experience to reflect on how variables impact decision outcomes, and to gain insights into effective decision-making in different contexts

General Instructions You are required to answer all questions within each Assessment Task and be assessed as “Satisfactory” in each to gain competency in BSBPMG520 Manage project governance. Submit the completed Assessment Tasks to your Trainer & Assessor through Moodle. If you have any questions regarding this assessment, please contact your Trainer & Assessor. An outline of the three assessment tasks is provided below for you.

Assessment resources Refer to the following resources provided on Moodle to help you complete this assessment: BSBPMG520 Manage project governance PowerPoint BSBPMG520 Manage project governance Learner Guide PMBOK 5th edition, pages 30-34

Assessment Tasks Overview Assessment Task 1 ‒ Questioning You are required to respond to a series of short-answer questions to demonstrate your knowledge across key concepts and variables related to managing project governance.

Assessment Task 2 ‒ Project You are required to develop a Project Governance Plan in response to a simulated workplace scenario. This assessment task requires you complete multiple activities which include:

BSBPMG520 Assessment Tasks Version: v20.0 Page 5 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Create a checklist or a guiding map for organisational governance Prepare a list of roles and responsibilities and develop a negotiation plan Devise position descriptions for each role including delegated authority Write a governance plan for communication to relevant stakeholders Develop a PowerPoint presentation that outlines the project governance plan

Assessment Task 3‒ Writen Questions In this Assessment Task you will be required to respond to a series of knowledge questions. You will also need review the activities you have planned and would have conducted to develop the Project Governance Plan in assessment Task 2.

BSBPMG520 Assessment Tasks Version: v20.0 Page 6 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Assessment Task 1 – Questioning Question 1:

a) Summaries two (2) project management methodologies that address escalation and issue management models. Total Quality Management (TQM) Total quality management (TQM) is the persistent cycle of distinguishing and decreasing or taking out mistakes in assembling, smoothing out production network management, improving the client experience, and guaranteeing that representatives are up to speed with preparing. Total quality management expects to hold all gatherings associated with the creation cycle responsible for the general quality of the end result or administration. TQM was created by William Deming, a management expert whose work extraordinarily affected Japanese assembling

Six Sigma Six Sigma basically implies a proportion of quality that takes a stab at close flawlessly. It very well may be designated "Six Sigma," or it might have a nonexclusive or tweaked name for the association like "Operational Excellence," "Zero Defects," or "Client Perfection." Six Sigma is a focused, information driven methodology and system for wiping out defects (heading toward six standard deviations between the mean and the closest detail limit) in any cycle – from assembling to conditional and from item to support.

b) Describe how one (1) of these models could be used to ensure that escalation and issues management were easily and quickly identified before they become major issues on the project. TQM manages to solve issue through problem solving process which contains following tasks:



Delivering an unmistakable assertion of the distinguished issue/opportunity



Gathering all fundamental data related with an issue/opportunity



Analyzing gathered information and giving a reasonable articulation of the main drivers of an issue or the advantages of a chance



Producing a rundown of all likely answers for an issue/opportunity

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Selecting the best answer for fit the issue/opportunity



Implementing and testing an arrangement

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Establishing a cycle for persistent improvement and holding the additions.

Question 2:

a) Explain how a framework, project plan, list of objectives or other documentation that guides the project manager through the process can assist with delegation of authority. A framework, project plan, list of objectives and other documentation will support the project manager with the delegation of authorities as they would have a complete outline over the activities that should be led throughout the term of the project. When Project Manager has deceivability over that aspect they would have the option to delegate to the most appropriate individuals within the organization and be certain that task will be finished completely and without delays as the individual in charge of that task would have adequate information and abilities. b) Outline how a project manager can ensure the framework for authority delegations is adequate. Project manager can best guarantee the appropriate framework by raising issues of perplexing as soon as they are perceived, also by finishing PM documentation such exercise learned they will be unable to hearty (to make something firm) project government documentation in future. By making sure that jobs and obligations are clearly determined. Framework for authority of delegation should give the opportunity of delegation to any individual that is seen as qualified by the Project Manager yet additionally guarantee that accountabilities for the project cannot be delegated to another individual. Project Manager will in any case be accountable for the project however he will delegate duties as they see fit.

Question 3:

a) List the three (3) pillars of project governance. 

Structure



Information



People

b) List the four (4) core principles of project governance. •

Clearly established a solitary place of accountability

•

Development of a working gathering with clearly characterized objectives

•

Implementation right situation and processes

•

Setting and keeping a regular monitoring and reporting plan

Question 4: Describe how project governance plans are used on a project. Governance plan is for a project manager something like management structure and it provides him information about all employees and their responsibilities and the way how they will complete deliverables. Governance plan may include:



Authority and delegation levels

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Change and issues management



Escalation management



Key role descriptions



Organization chart



Relationship-management process

Question 5: Explain how the project manager can use governance plans to moderate and solve conflict on a project. A project manager can easily use governance plan to solve issues as it includes information about issue management. So, if this is clearly specified it makes it easier for a project manager to deal with an issue.

BSBPMG520 Assessment Tasks Version: v20.0 Page 7 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019

Review: May 2020

Checklist: Assessment Task 1 ‒ Questioning You will be assessed for the following Portfolio of Evidence. Spend a few moments checking that you have completed these questions before moving on to the next Task of the assessment:

Task

Portfolio of Evidence

Q1a

Summarise two (2) project management methodologies that address escalation and issue management models

Q1b

Describe how one (1) of these models could be used to ensure that escalation and issues management are easily and quickly identified

Q2a

Explain how a framework, project plan, list of objectives or other documentation guides the project manager through the process and can assist with delegation of authority

Q2b

Outline how a project manager can ensure the adequacy of the framework for authority delegations

Q3a

List the three (3) pillars of project governance

Q3b

List the four (4) core principles of project governance

Q4

Describe how project governance plans are used on the project

Q5

Explain how the project manager can use governance plans to moderate and solve conflict on a project

BSBPMG520 Assessment Tasks Version: v20.0 Page 8 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Assessment Task 2 – Project Scenario: OzMarket Consulting has been engaged to project manage the construction of a multi-storey car park in an inner-city business area. This project has a budget of approximately $2,000,000. This is the largest project undertaken for both OzMarket Consulting and for you as the project manager. Using this project, answer the questions below. Question 1 Create an outline, checklist, map or other document which will guide you through the process of determining the organisational governance policies, procedures and expectations of the project stakeholders. NOTE: You may refer to the following links to inform your answer: http://knowledge.apm.org.uk/bok/governance http://www.virtualprojectconsulting.com/setup-a-project-governance-framework-as-a-bestpractice/ Question 2 This question has multiple parts. Ensure you complete each part. 1. List of Roles and Responsibilities – Create a list of roles and responsibilities which will be required on the project. Submit this to your Trainer & Assessor via Moodle prior to the Simulation Workplace Scenario. 2. Negotiation Plan – Create a negotiation plan which will assist you to negotiate project governance roles. Note: You may refer to the following links to inform your answer: http://www.slideshare.net/neoabhishek/negotiations-planning-template http://www.business.govt.nz/procurement/pdf-library/agencies/negotiation-plan-template281-kb-doc/view 3. Simulated Workplace Scenario Contact your Trainer & Assessor to organise an appropriate time for the following Simulated Workplace Scenario. For this Simulated Workplace Scenario, you will be playing the part of the project manager and your Trainer & Assessor will play the role of the client superintendent. The client superintendent on this project has final say on all roles, the responsibilities of the roles and is the person with final ultimate authority for the project. During this Simulated Workplace Scenario, you, as the project manager, are to seek approval from the superintendent to engage personnel to fill the identified roles. At a minimum, the roles should include: Project Construction Manager Project HSEQ (Health, Safety, Environment and Quality) Manager Project Community Liaison Manager BSBPMG520 Assessment Tasks Version: v20.0 Page 9 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Project Administration Manager Other roles can be included. During the role play, your Trainer & Assessor will complete an observation checklist. This observation checklist is included in the “BSBPMG520 Marking Guide” provided on Moodle. Question 4 You have been given approval to engage the following roles: Project Construction Manager Project HSEQ (Health, safety, environment and quality) manager Project Administration Manager Create position descriptions for each role including delegated authority for each role. Create a project organisation chart outlining the position of each role within the management structure of the project. NOTE: You may use the following links to inform your answer: http://knowledge.apm.org.uk/bok/organisation https://programsuccess.wordpress.com/2013/03/01/the-best-structure-to-work-under-for-theproject-manager/ Question 5 Create a governance plan that could be communicated to all relevant stakeholders. Use the template called “Project Governance Plan Template” provided on Moodle to create your plan. As one of the stakeholders is OzMarket Consulting, you will need to create a secondary report that outlines to OzMarket Consulting Management – that is, your superiors at OzMarket Consulting - any and all differences in functional authority between OzMarket Consulting and this project. Question 6 After a small amount of research on the relevant stakeholders, you become aware that very few of them have worked within a formal project management framework previously. Create a PowerPoint presentation which can be sent to all stakeholders outlining the project governance plan and ensuring each stakeholder understands all terms and implications. Ensure the presentation provides all information on the relevance and importance of proper governance planning. The presentation should give an overview of how project management differs from project governance.

BSBPMG520 Assessment Tasks Version: v20.0 Page 10 of 14 Developed by: ACBI Approved by: DoS Issued: February 2019 Review: May 2020

Checklist: Assessment Task 2 ‒ Project You will be assessed for the following Portfolio of Evidence. Spend a few moments checking that you have completed these before moving on to the next Task of the assessment: Task

Portfolio of Evidence 1

Create an outline, checklist, map or other documents to guide you through the process of determining the organisational governance policies, procedures and expectations of the project stakeholders

2

Create a list of all roles and responsibilities required on the project Create a negotiation plan

3

Create position descriptions for each role including delegated authority for each role Create a project organisation chart outlining the position of each role within the management structure of the project

4

Create a governance plan Create a secondary report outlining all the differences in functional authority between O...