Bsbpro 301 Assessment PDF

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BSBPRO301 Recommend products and services Assessment Workbook

BSB30415 / Module C / Recommend Products and Services Assessment Workbook / Version 1 / 22 October 2016

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Table of Contents

Table of Contents..............................................................................................................................1 Candidate Details.............................................................................................................................2 Assessment – BSBPRO301: Recommend products and services....................................................2 Demonstration.................................................................................................................................3 Major Activity................................................................................................................................4

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Candidate Details Assessment – BSBPRO301: Recommend products and services Please complete the following activities and submit to your trainer for marking via your Moodle course. This forms part of your assessment for BSBPRO301: Recommend products and services and will be undertaken in class. Name: Student Id: USI no. Address: Email: Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. Signed:

Naphaphen Jansawang

Date:

2 Aug 2018

If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below: This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1:

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Signed:

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Learner 2:

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Signed:

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Learner 3:

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Signed:

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Demonstration Throughout this unit, you will be expected to show your competency of the elements through demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations: Demonstration is off-the-job A demonstration will require:  Performing a skill or task that is asked of you  Undertaking a simulation exercise Your instructor will inform you of which one of the above they would like you to do. The demonstration will cover one of the unit’s elements. The demonstration will take place in the training environment. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task. You should be able to demonstrate you can: 1. Develop and maintain knowledge of products and services 2. Recommend products and services 3. Advise on promotional activities You will also need to show:  Reading  Writing  Oral Communication  Numeracy  Navigate the world of work  Get the work done

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Major Activity Estimated Time Objective Activity

1.5 Hours To provide you with an opportunity to demonstrate your skills and knowledge of the entire unit. Complete the following individually and in class. Upload your completed work and workbook into the Intro to WHS Moodle Course. Your instructor will provide feedback via Moodle course. You must individually, answer the following questions in full to show your competency of each element: 1. Develop and maintain knowledge of products and services 2. Recommend products and services 3. Advise on promotional activities Answer each question in as much detail as possible, considering your organisational requirements for each one. 1. You are required to research a product or service within your organisation or chosen industry using appropriate sources, then  provide an accurate description of the product or service you researched Ray-Ban make some of the most popular and recognizable sunglasses in the world. Their popularity stems from the fact that Ray-Ban's products sit comfortably at the intersection of form and function  describe the research methods and list authoritative sources of information you used Research and find out the source of this product. First start with the passion and know about brand already and learn more about Ray-ban on websites. website : https://www.ray-ban.com/australia  detail the benefits and the issues that you could give to a customer interested in buying this product or service – present this information is a way that could be used by other people in the workplace (eg fact sheet, web page, flyer etc) Ray- Ban a highly functional pair of sunglasses that protect the eyes and provide crisp clear vision. Cons : the dark color of the lenses might obscure your sight, especially when it is getting cloudy or when the sun sets.

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 describe the organisational policies and procedures that would apply when providing advice or recommendations about this product / service When to get advice about the products. We need to analyse the recommendation, products is good or not to improve. If there is a recommendation to the product in the bad way, we will guide to analyse the solution and fix the product in the standard. In order not to negatively affect the organization.

 explain the methods you can use to gather verifiable customer feedback about this product/service I can use to gather feedback on this product through online surveys, as it is a convenient and widely used method. For example, after the customer has tried the product, the product reviews through the website, let others know the advantages and disadvantages of the product.  explain how and why customer feedback is analysed Gather verifiable customer feedback from various sources to hear the feedback on my products and find way to develop products to meet the needs of customers. 2. You are required to find some promotional activities about a product or service within your organisation or chosen industry, then  explain how it meets organisational/industry requirements (or not)  Promoting products through social network meets the need of the organisation. Nowadays, we use mobile phones and internet is a widespread and convenient way to reach. Therefore it’s easy for customers to receive corporate news on social network.  investigate and discuss whether the costs of the promotional activities were within the budget for this activity The costs of the promotional activities through social network, despite the low budget but we have to monitor and discuss the feasibility of the activities and the consequences that follow.

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if you are unable to get actual data about costs and budget, estimate how much the promotional activity may have costed and whether your organisation or an organisation that you are familiar with could afford this type of promotional activity

If I unable to get actual data about costs and budget, I will continue to promotional activities because it costs less and easier to operate.  provide recommendations for improving the promotional activity based on customer feedback Georgie P. Leppington, NSW Jan. 8, 2018 I have purchased sunglasses in the past from ray ban and they prove to be exceptionally durable, made from good quality materials. I like how they have that "classic ray ban style" but also offer a variety of other styles and also come in everyday glasses form. Although I must say, at the sunglasses hut near me they lack in range of ray-ban which is a real shame as I love to splurge my money on good quality sunglasses. Brooke W. Gold Cosa Jan. 13, 2018 I love ray ban sunglasses they might be a little pricey but they are amazing quality and I just love how they look and the style's they have. There are a lot of pro's to this brand. I would definitely recommend to others. 

if you are unable to get actual customer feedback, survey fellow students for their feedback...