Connect Chapter 2 Quiz PDF

Title Connect Chapter 2 Quiz
Course  Business Communication
Institution University of Houston-Downtown
Pages 2
File Size 71.8 KB
File Type PDF
Total Downloads 77
Total Views 170

Summary

McGraw Hill Connect Quiz Question and Answer...


Description

BA 3350 quizzes

Quiz 2 ______ is a show of respect for the dignity and importance of others. Empathy Optimism Synchronizing Civility Decoding Which of the following is a strength of introverts? gaining the support of other colleagues acting quickly if they see an advantage meeting people at large social events asking thoughtful, important questions making a positive first impression Which of the following employees is most likely to have a blue motivational value system? Darwin focuses on encouraging the growth of coworkers. Elise wants the team to remain as flexible as possible. Michele dislikes it when people don’t fight back if they have been wronged. Therese gets annoyed when she perceives that people don’t take work seriously. Ted wants to make sure that decisions have been completely thought out. When you are trying to read another person’s nonverbal clues, which of the following should you focus on the most? the chin the eyes the neck the nose the feet Which of the following employees is most likely to be an extrovert? Bob has a small network of colleagues he works with closely. Len meets everyone in the department by his third day on the job. Aun takes time to consider the ramifications of every decision. Irina is patient and persevering at long, detailed tasks. Phil prefers to work alone rather than on a team. Which of the following employees is most likely to be a hub? Jerome pushes for self-reliance and effective use of resources. Cho works at coordinating the efforts of the whole team.

BA 3350 quizzes

Rebecca emphasizes the importance of being logical. Jenni hates it when team members are competitive. Juan loves a fast-moving, competitive work environment. Which of the following employees is acting with incivility? Pilar refuses to multitask when her coworkers are talking to her. Ben asks rather than orders his administrative assistant to take care of tasks. Scott usually greets female colleagues by saying, “Hello there, girls.” Kathy’s motto is “Let’s agree to disagree” when contentious issues arise. Rena displays interest in her coworkers’ personal accomplishments. What are probing questions? Probing questions move from general to specific and are intended to increasingly deconstruct a business issue. Probing questions are intended to analyze a business problem from every angle in order to uncover its root causes. Probing questions focus on what should be done to solve business problems and accomplish business objectives. Probing questions break the ice and gradually ease people into conversations about shared business interests. Probing questions are narrow-ended questions that are actually opinions presented in question form. Which of the following is a solution-oriented question? How can we reduce our expenses for office supplies to meet our budget goals? Is your suggestion consistent with our goal to reduce our overall budget? In what way do you think our shipping practices contribute to our high expenses? Now that we know we want to reduce the company budget, what subcategories should we consider? What did you learn in the meeting you had with our colleagues in Baltimore last week? What is sight-reading? understanding and managing emotions to serve goals the discipline to hold off emotions to meet long-term intentions the process of interpreting messages from others into meaning intelligent observation of nonverbal communication understanding your emotions as they occur and how they affect you...


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