Customers Satisfaction of BPI Clients DOCX

Title	Customers Satisfaction of BPI Clients
Author	Melencio Rodriguez
Pages	59
File Size	306.2 KB
File Type	DOCX
Total Downloads	31
Total Views	105

Summary

MANILA CENTRAL UNIVERSITY CHAPTER 1 PROBLEM AND ITS BACKGROUND This chapter presents an overview of the entire research report. It covers the background of the study, the statement of the problem, the research objectives and questions, the problem justification, the limitations of the study and fina...

Description

MANILA CENTRAL UNIVERSITY COLLEGE OF BUSINESS AND TECHNOLOGY CHAPTER 1 PROBLEM AND ITS BACKGROUND This chapter presents an overview of the entire research report. It covers the background of the study, the statement of the problem, the research objectives and questions, the problem justification, the limitations of the study and finally the structure of the thesis. According to InvestorWords (2014), commercial bank is an institution which accepts deposits, makes business loans, and offers related services. Commercial banks also allow for a variety of deposit accounts, such as checking, savings and time deposit. These institutions are run to make a profit and owned by a group of individuals, yet some may be members of the Federal Reserve System. While commercial banks offer services to individuals, they are primarily concerned with receiving deposits and lending to businesses. Apart from their many functions, commercial banks also facilitate growth and development. Banks lend in many sectors of the economy. They contribute to investments, employment creation, and by extension, the process of economic growth. Commercial banks play an important role in the process of economic development. Some of these roles comprise the ff: 1...