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Important Information Regarding Your Payment Account Ending In: 6302 Macy's P.O. Box 6775 Sioux Falls, SD 57117-6775

www.macys.com/credit

AHMED BAHTARE 195 N SHORE RD REVERE MA 02151-1654

October 7, 2021 Dear AHMED BAHTARE, Why we're writing you Thank you for enrolling your Macy's Credit Card account in the Online Bill Payment service. Your financial institution notified us that the routing or account number you supplied with your enrollment in the Online Bill Payment service is either invalid or incomplete. As a result, we have temporarily suspended Online Bill Payment on your account. Here's what you need to do Please provide us with the corrected routing or account number by going to www.macys.com/credit and select . Under the Manage Credit Card section select . From the payments menu, select on the right-hand side of the page. Select for the source that contains the incorrect information and then select to enter the updated information. If you verify the information you provided is correct, please contact your financial institution to determine the proper ABA routing number or account number format needed for us to request an electronic funds transfer from your account. If you prefer, you can call us at the phone number below for assistance. Some important information In the meantime, please continue to make monthly payments on your Macy's Credit Card account to avoid any additional fees and interest charges. Together we can resolve this matter quickly and minimize any inconvenience. Thank you for giving us the opportunity to be of service to you. We look forward to serving you again in the future. Sincerely,

Customer Service Phone: 1-866-593-2543 TTY - For hearing and speech impaired only: 1-800-281-0820 The Macy's Credit Card is issued by Department Stores National Bank.

Thank You For Your Time And Attention To This Matter CS/5201/913977000000/YYN/A/3913900044610861/20211007/N/N...