Title | HIM 500 Vendor Evaluation Matrix |
---|---|
Author | Kimberley Woodward |
Course | Healthcare Informatics |
Institution | Southern New Hampshire University |
Pages | 5 |
File Size | 181.8 KB |
File Type | |
Total Downloads | 8 |
Total Views | 143 |
comparing vendors for the medical center....
Vendor Evaluation Matrix Instructions: Score each vendor on a scale from 1 (poor) to 5 (excellent) on each of your prioritized items. Total up you ratings for each vendor to help make your comparisons. Write the names of the vendors you are comparing in the water space provided in vendor columns. Use the blank rows at the end of the worksheet to ask your own questions.
Functionality/Usability Charting
Section totals
Vendo Alert
Vendor Intel
Priority 24
35
4
5
Can the system accommodate (and potentially improve) workflow?
High
Can the user quickly build and/or customize “off-the-shelf” templates?
Medium
2
3
Does the system offer various data entry options, e.g., dictation, voice recognition, structured notes, etc.?
Medium
1
1
Customize flash report changes to a patient treatment plan, such as new medications or treatments.
High
2
2
Med pass tracking, alert on overdue meds
High
1
1
Tracking treatments with update of progress
Medium
1
1
Care plan alerts
Low
1
1
Can documents be edited after completion
High
4
4
Flash alerts for doctors and other providers to cosign on documentation
High
4
4
Medium
3
4
Does the system allow user to forward patient information to appropriate staff such as other medical providers via messaging text messaging email, faxing
Prescriptions Can the user complete a prescription within a few clicks?
High
1
1
Ability to look up medication information?
Medium
2
4
How extensive (and how sensitive) is the system’s interactions-checking capability, e.g., drug-drug, drug-allergy, drug-food?
High
1
1
Drug interaction warnings
High
1
1
Transmit prescriptions to pharmacy in house
High
2
2
High
5
4
high
4
5
Can the user complete a lab order within a few clicks?
High
4
Can the system send lab orders electronically to laboratories, hospitals, etc., in the local market?
Medium
4
5
Can users pull up and review lab results within a few clicks?
Medium
2
5
System capacity to send prescriptions electronically to pharmacies Can the system used barcode scanners to upload medication administration to MAR and identify patient before medication administered
The ability of the system to send to local participating pharmacies of patients choosing?
Medium
Lab and Results Management 4
Text message when critical lab results
High
1
1
The system provides alerts for abnormal lab results. Provide normal ranges for comparison
high
4
4
Ease of use for lab results with interface
medium
4
4
Does the system show user-patient trending of results over time
Medium
3
3
Does the system utilize clinical information from all parts of the chart to provide decision support?
High
5
Data export for data mining
low
1
Flexibility of reports or dashboards to generate to the determined highest risk patients
Medium
5
5
Doe systems have access to evidence-based guidelines/literature directly from the system to assist in the clinical decisionmaking process with clinicians and other staff appropriate for situation with patients
Medium
5
5
Medium
4
4
medium
1
1
High
3
3
High
5
5
Decision Support 5
1
Disease and Population Management Assuming good data entry for all patients, can users query the system and identify patients with a particular condition, are on a specific medication, etc.?
Predictive analysis; treatments and medications have the best outcomes best practices Availability of system track 30-day readmission rates able to discern specific facilities in a query Can a user query the system and identify patients within specific parameters such as specific medications, particular medical conditions to see how treatments are progressing
Can users create ad hoc reports, or are they limited to the ones provided within the system?, Is there customization available for these reports
medium
5
5
medium
1
1
Can the user look up a patient by several different criteria, e.g., name, MRN, SSN, etc.?
High
3
5
Does the system provide a summary view of a patient’s health status?
Medium
3
5
Track access by user
Low
1
1
Medium
5
3
High
2
2
Medium
4
3
low
1
1
High
3
5
High
3
5
Mobile device support
High
1
1
Ability to notify other services of patient transfer admissions, discharges, and social
Medium
3
5
Are the systems able to track patients for follow-up and send out reminders Health Record Management
Does the system allow for aliases to services for victims of specific crimes, VIP patients, or prisoner inmates It is the system secure and HIPAA compliant
Do the systems avoid duplicate medical records and maintain records of former names with MRN’s
does the system have the capacity to handle other clinical documents such as x-rays, medical referrals to specialists, integration of medical provider information from other service providers Clinical Tasking and Messaging Ability to access and manage various tasks, e.g., sign progress notes, review labs, etc., within a few clicks? Capacity to task or message someone else in the practice and do it with a few clicks?
services to prepare for home discharge
Can tasks and messages be managed from different computers
Medium
5
5
Financial Considerations Roughly how much could the system cost my clinic?
High
3 $2,025,000
4 $1,587,000
The total cost of ownership over five years amortized over five years. What are the annual maintenance costs for the system
High
3
high
3
5 5
5
Financial solvency of the Company
Stability of Company
TOTAL SCORE
Medium
Medium
30 years in business with 364 hospitals that use the Intel system
4 area of concern with Intel is slow to respond to what they deem as a minor issue
3 Three limited y business, 12 ho use the lert syst 5 with bringing in system on having excellen response to que may facilitate transition with accessibility to customer servic...