IMD124 Group Assignment - Report on Bibliographical Services and Utilities PDF

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FACULTY OF INORMATION MANAGEMENTUNIVERSITI TEKNOLOGI MARA (UiTM) CAWANGAN KEDAHIMD124: ACCESS TO INFORMATIONASSESSMENT 1 (GROUP)“Report on Bibliographical Services and Utilities”Prepared by:MUHAMMAD ASHRAF BIN MOHAMMAD ANUAR 2021111019NURIN NADIRA BINTI ZAMRI 2021108841 AHMAD MUKHLIS BIN MOHAMMAD TA...

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FACULTY OF INORMATION MANAGEMENT UNIVERSITI TEKNOLOGI MARA (UiTM) CAWANGAN KEDAH

IMD124: ACCESS TO INFORMATION ASSESSMENT 1 (GROUP) “Report on Bibliographical Services and Utilities”

Prepared by: MUHAMMAD ASHRAF BIN MOHAMMAD ANUAR

2021111019

NURIN NADIRA BINTI ZAMRI

2021108841

AHMAD MUKHLIS BIN MOHAMMAD TAUPEK

2020110411

AHMAD BUKHARY BIN MOHAMMAD ISHAM

2020849816

GROUP KIM1202A

Prepared for:

PUAN NOR AZLINA

13 JANUARI 2022

IMD124: ACCESS TO INFORMATION ASSESSMENT 1 (Group) “Report on Bibliographical Services and Utilities”

Prepared by: MUHAMMAD ASHRAF BIN MOHAMMAD ANUAR NURIN NADIRA BINTI ZAMRI AHMAD MUKHLIS MUHAIMIN BIN AHMAD TAUPEK AHMAD BUKHARY BIN MOHAMMAD ISHAM

2021111019 2021108841 2020110411 2020849816

GROUP: KIM1202A

IM120-DIPLOMA IN LIBRARY MANAGEMENT FACULTY OF INORMATION MANAGEMENT UNIVERSITI TEKNOLOGI MARA (UiTM)

CAWAGAN KEDAH

13 JANUARI 2022

ACKNOWLEDGEMENT Dear Sir, First of all, I would like to thank you (PUAN NOR AZLINA) for giving me the opportunity to make this wonderful project which is (Report on Bibliographical Services and Utilities) and also for giving enough time to complete this assignment. I also would like to thank you to all my members in this group (Bukhary, Nurin and Mukhlis) for helping me doing this group project, without them, I could not be able to finish this group project in time. We also came to this second semester to learn more about this subject (ACCESS TO INFORMATION). Hope you can give the best teaching experience in this subject THANK YOU Sincerely, Muhammad Ashraf

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TABLE OF CONTENTS NO 1.0

2.0

ITEMS Acknowledgement OCLC 1.1 Introduction 1.2 History 1.3 Mission, Vision and Objective 1.4 Participation 1.5 Product or Services 1.6 OCLC Benefits 1.7 OCLC Future Planning 1.8 Points of View about the organization Sirimlink 2.1 introduction 2.2 History 2.3 Mission, Vision and Objective 2.4 Participation

3.0

4.0

5.0 6.0

2.5 Product or Services 2.6 Benefits 2.7 Future Planning 2.8 Recommendation 2.9 Conclusion UNESCO 3.1 Introduction 3.2 History 3.3 Mission, Vision and Objectives. 3.4 Participation or Membership from other bodies. 3.5 Product or Services 3.6 Benefits 3.7 Future Planning 3.8 Recommendation 3.9 Conclusion National Library Malaysia (NLM) 4.1 Introduction 4.2 History 4.3 Mission, Vision and Objectives (NLM) 4.4 Participation 4.5 Services 4.6 Benefits 4.7 Future Planning 4.8 Points of view about the National Library of Malaysia (NLM) 4.9 Conclusion References Appendices

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1.0 Online Computer Library Services (OCLC) 1.1 Introduction Online Computer Library Services (OCLC) is an American non-profit cooperative organization to give furthering access to the world's information and reducing information costs. It was founded in 1967 as the Ohio College Library Centre, then became the Online Computer Library Centre as it expanded. In 2017. Then, the name from Online Computer Library Services has changed to OCLC. OCLC and its member libraries cooperatively produce and maintain the largest Online Public Access Catalogue (OPAC) in the world. Library has paid fees to OCLC up to 200 million because of the many different services it offers. OCLC also maintain Dewey Decimal Classification system .

1.2 History of OCLC OCLC began in 1967, as the Ohio College Library Centre, through a collaboration of university presidents, vice presidents, and library directors who wanted to create a cooperative, computerized network for libraries in the state of Ohio. They crate their first group on July 5, 1967, on the campus of the Ohio State University to sign the articles of incorporation for the non-profit organization and hired Frederick "Fred" Gridley Kilgour a former Yale University medical school librarian, to design the shared cataloguing system. Kilgour wished to merge the latest information storage and retrieval system of the time, the computer, with the oldest, the library. Their plan was to merge the catalogues of Ohio libraries electronically through a computer network and database to streamline operations, control costs, and increase efficiency in library management, bringing libraries together to cooperatively keep track of the world's information in order to best serve researchers and scholars. The first library to do online cataloguing through OCLC was the Alden Library at Ohio University on August 26, 1971. This was the first online cataloguing by any library worldwide. Membership in OCLC is based on use of services and contribution of data. Between 1967 and 1977, OCLC membership was limited to institutions in Ohio, but in 1978, a new governance structure was established that allowed institutions from other states to join. In 2002, the governance structure was again modified to accommodate participation from outside the United States. As OCLC expanded services in the United States outside Ohio, it relied on establishing strategic partnerships with "networks", organizations that provided training, support and marketing services. By 2008, there were 15 independent United States regional service providers. OCLC networks played a key role in OCLC governance, with networks electing delegates to serve on the OCLC Members Council. During 2008, OCLC commissioned two studies to look at distribution channels; at the same time, the council approved governance changes that had been recommended by the Board of Trustees severing the tie between the networks and governance. In early 2009, OCLC negotiated new contracts with the former networks and opened a centralized support centre.

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1.3 Mission, Vision and Objective Mission

OCLC's mission is to Establish, maintain and operate a computerized library network and to promote the evolution of library use, of libraries themselves and of librarianship, and to provide processes and products for the benefit of library users and libraries.

Vision OCLC’s Vision is to Connecting people to knowledge through library cooperation. Vision. Record by record, keystroke by keystroke, librarians built OCLC into the world's largest library cooperative. We are dedicated to the public purposes of furthering access to the world's information and reducing the rate of rise of library costs.

Objectives OCLC’s Objectives is to Increasing availability of library resources to individual library patrons and reducing the rateof-rise of library per-unit costs, all for the fundamental public purpose of furthering ease of access to and use of the ever-expanding body of worldwide scientific, literary and educational knowledge and information. OCLC also conducts research for the library community, and makes its research outcomes known through various publications. The organization advocates for "advancing research, scholarship, education, community development, information access, and global cooperation"

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1.4 Participation

The OCLC Research Library Partnership (RLP) is a unique transnational network of research libraries, supported by a combination of partnership dues and co-investment from OCLC. The RLP offers extensive professional development opportunities for library staff, delivered in a combination of formats—ranging from small group discussions and webinars to working groups and in-person events. Most of our activities are offered virtually, enabling active, international participation, without travel. The Research Library Partnership supports libraries as they evolve to meet 21st century challenges, providing them with the connections, knowledge, and resources to plan with confidence in a complex, rapidly changing ecosystem. The RLP provides research, programming and peer-led learning in key areas of interest to research libraries. 1. Research support 2. Unique and distinctive collections 3. Resource sharing 4. Next generation metadata RLP activities are led by an energetic team who work with member institutions to develop an array of programming for both senior library leaders and staff, virtually and in person: Online learning: The Works in Progress Webinars are live, participatory online learning opportunities focusing on leading edge work done at OCLC and our partner institutions. Our webinars provide a cost-effective way for members to stay up-to-date on emerging practices Discussion: We host small group discussion on topics related to our programmatic focus. Collaborative research: We also engage members in research collaboratively through ad hoc working groups. Information sharing: RLP email and discussions lists facilitate sharing and allow subscribers to receive updates about webinars, events, research projects, and more. Consultations: RLP staff also consult directly with partner institutions, sharing their expertise on resource sharing, metadata, distinctive collections, linked data, research support services, and more

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Listed under each institution is the Partner Representative, who serves as the primary contact at the Partner institution. Also listed is the OCLC Research liaison, who is the Partner’s primary contact in OCLC Research: 1. American Antiquarian Society Partner Representative: Ms. Bethany Jarret, Head of Acquisitions OCLC Research Liaison: Chela Scott Weber. - American Antiquarian Society (AAS) is a national research library of American history. It was Founded in 1812 by Revolutionary War patriot and printer Isaiah Thomas. he AAS library today houses the largest and most accessible collection of books, pamphlets, broadsides, newspapers, periodicals, children's literature, music, and graphic arts material printed through 1876 in what is now the United States, as well as manuscripts and a substantial collection of secondary texts, bibliographies, and digital resources and reference works related to all aspects of American history and culture before the twentieth century. AAS is known to dedicate itself to promote deeper understanding of American history and culture. Many researchers like students, creative and performing artists, and writers has transform their knowledge belying any notion that there is a single or unchanging American story. 2. American Philosophical Society Library Partner Representative: Ms. Marian L. Christ, Assistant Librarian, Head Cataloguer and Bibliographer OCLC Research Liaison: Chela Scott Weber - The American Philosophical Society (APS), the oldest learned society in the United States, was founded in 1743 by Benjamin Franklin for the purpose of “promoting useful knowledge.” In the 21st century APS sustain this mission in three principal ways. APS also honour and engage leading scholars, scientists, and professionals through elected membership and opportunities for interdisciplinary, intellectual fellowship, particularly in our semi-annual Meetings. APS support research and discovery through grants and fellowships, lectures, publications, prizes, exhibitions, and public education. APS serve scholars through a research library of manuscripts and other collections internationally recognized for their enduring historic value. The American Philosophical Society’s current activities reflect the founder’s spirit of inquiry, provide a forum for the free exchange of ideas, and convey our conviction that intellectual inquiry and critical thought are inherently in the best interest of the public.

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3. American University in Cairo Partner Representative: Mr. Peter Philps, Director for Collections OCLC Research Liaison: Titia van der Werf

- The Art Institute of Chicago was founded as both a museum and school for the fine arts in 1879, a critical era in the history of Chicago as civic energies were devoted to rebuilding the metropolis that had been destroyed by the Great Fire of 1871. The Art Institute found its permanent home in 1893, when it moved into a building constructed on what is recognized today as the traditional homelands of the Council of Three Fires—the Ojibwe, Odawa, and Potawatomi peoples. In keeping with the academic origins of the institution, a research library was constructed in 1901; eight major expansions for gallery and administrative space have followed, with the latest being the Modern Wing, which opened in 2009. The permanent collection has grown from plaster casts to nearly 300,000 works of art in fields ranging from Chinese bronzes to contemporary design and from textiles to installation art. Together, the School of the Art Institute of Chicago and the museum of the Art Institute of Chicago are now internationally recognized as two of the leading fine-arts institutions in the United States.

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1.5 Product or Services

In OCLC there are many product and services available for example:

1. Amlib library management system - Amlib is an integrated library system that allows libraries to manage all aspects of their work through a customizable interface. Amlib modules allow libraries to support catalog enhancements, circulation, interlibrary loan, acquisitions, patron management, reporting, and more. Their service is a key factor in why libraries choose Amlib—we assist with designing an implementation plan to suit your requirements, providing comprehensive training to your staff, accurately migrating data across from your existing system and have an expert support team available to assist with all your ongoing support needs. 2. BibControl library statistics solution - BibControl is reporting software that allows libraries to gather statistics and management information about their library resources, such as where items are stored, how they are used, what costs are involved, and more. Libraries can use this data to make crucial decisions about their planning, future strategy, budget, and investments. BibControl is available only in Germany as hosted or client-based software. 3. BIBLIOTHECAplus library management system - BIBLIOTHECAplus is a library management system that delivers a smoother work process (acquisition, cataloging, research, interlibrary loan, statistics, library management) for public libraries in Germany. BIBLIOTHECAplus is a library management system that delivers a smoother work process (acquisition, cataloging, research, interlibrary loan, statistics, library management)

for

public

libraries

in Germany.

For

more

information,

see the

BIBLIOTHECAplus page in German. BIBLIOTHECAplus OPEN offers a suite of services that help libraries build a successful online presence with advanced discovery options and web 2.0 functionality. It is also available via mobile devices. With BIBLIOTHECAplus Hosting, libraries can be sure they always have the most up-to-date version of BIBLIOTHECAplus without IT staff having to update each computer manually. Data protection is assured while saving valuable time.

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4. BibReport online analysis service - BibReport is an online analysis service (based on BibControl) for libraries that allows better evaluation, statistics and management information. It provides insight into the usage intensity per library location, patron demographics, how long patrons hold on to different resource formats, changes in loan requests over the last month. 5. CatExpress cataloging service - CatExpress is a simple-to-use copy cataloging solution that enables you to get materials in your catalog faster with WorldCat MARC records at a cost-effective price. Their service is to connects your copy cataloging efforts to the records of more than 516 million global information resources in all formats—monographs, serials, electronic books and journals, Web-based articles, audio and video recordings and more —from the full range of recorded history.

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1.6 OCLC Benefits Working with OCLC allows you to better serve your customers by streamlining the creation, delivery and access of content. When you partner with OCLC you strengthen your connection to a community which includes hundreds of organizations serving thousands of libraries with millions of users. OCLC provides a number of benefits to partners that become part of this global library community. We work with you to create and deliver metadata and provide testing and technology for interoperability, so that libraries not only have the best content offered by our partners, but their patrons are able to access that content wherever they are located. OCLC works with partners (and libraries) to provide: i) Discovery data: Metadata used for discovery of content ii) Access data: Collection and library holdings information that allows users to get access to that content iii) Authentication data: Information that allows users to remotely access electronic content. Because of the work of OCLC and the community of libraries and partners, your content is visible, discoverable and consumable by end users in a number of places: i) OCLC Services: 16,000 of OCLC’s member libraries using services such as World Cat Discovery, Interlibrary Loan, cataloguing services and the 250 million page views received on Worldcat.org. ii) Other library services: OCLC also partners with providers including Autographic, Elsevier, and all major ILS vendors. These partnerships allow libraries to choose the service provider that best fits their needs while retaining access to the content to which they subscribe. iii) Search engines and websites: OCLC partners with a range of consumer focused services, such as Google Books, Wikipedia, Chegg and many more. Studies show that most research begins online, and partnerships with important consumer sites like these increases the visibility of your content in the places where many start their search. A single partnership with OCLC can extend the discoverability, visibility and access to your content across a wide variety of platforms and services

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1.7 OCLC Future Planning As we know, OCLC has more than one branch all around the world which is in New Zealand, Australia, Malaysia, China, Japan, Korea, Taiwan and Thailand. Therefore, OCLC plans for in Asia Pacific is: 1. In Australia - 300 Amlib customers, we are migrating to WorldShare Management Services. To date 26 live or in implementation. 17 former Amlib, 9 new 2. Will have CBS-software supports the national data hub “Libraries Australia”. Connected to WorldCat. 3. VDX software now will supports national ILL/Document Delivery PLUS 3 statewide services for public libraries and 18 universities. 4. Time investment required in understanding the library metadata landscape of each country. 5. WorldCat needs to have strong regional connections – build solid regional partnerships 6. OCLC team is studying the metadata requirements with a Metadata Advisory Group – Focus on global authorities and UNICODE – To be worked out for different scripts and languages – Prioritize scripts and languages – Focus on EMEA now, but benefits for all regions 7. Reinforce partnerships in the region and build new ones 8. Focus on countries with strong partners 9. Further priorization of countries 10. Understand local requirements 11. Respect regional and cultural diversity

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1.8 Points of View about the organization

Customer Service problem 1. Live long and foster (relationships) - Currently, people who using OCLC have problem with SPOC (Single Points of Contact). Nearly all people who wanted to be a part of OCLC will says that they want to do business with Paradox, Therefore, the problem is that “one place” is different for every customer. For members who have decades of experience with OCLC, that “one place” is often the OCLC staff person they know best. And that’s great from a “people” perspective. But Amy shared with us that exceptional customer service requires a carefully ...