MGT3120 Syllabus Summer 2020 Whitten Revised PDF

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syllabus with assignments due dates ...

Description

The mission of the Zicklin School of Business is to create and disseminate knowledge, to facilitate student learning, and to promote ethical business practices, while capitalizing on the School’s diversity and location in New York City.

COURSE SYLLABUS Part 1: Course Information General Course Information Course Number/Section Class Course Title Term Days & Times Location

MGT 3120-S1DA 6764 Fundamentals of Management Summer 2020 Online Virtual: https://bbhosted.cuny.edu

Professor Contact Information Professor Office Phone Office Fax Email Address Office Location Office Hours

Swazette Whitten 646-312-3610 646-312-3621 [email protected] Online By Appointment

Course Coordinator Information Course Coordinator Office Phone Office Fax Email Address Office Location

C. Justice Tillman, Ed.D., Ph.D., SPHR, GPHR, SHRM-CP 646-312-3638 646-312-3621 [email protected] VC 9.254

Course Description Traces the historical, developmental, and contemporary aspects of management. Qualitative as well as quantitative concepts, tools, techniques, and classes are introduced. In addition, the role of the manager as a decision-maker in a dynamic environment is examined.

MGT 3120-S1DA

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Course Overview The objectives of this course include preparing potential managers, and enhancing the skills of existing managers, to deal with the changing demands of organizations in global environments. The emphasis will be on the management process and the roles and challenges of managers in managing a culturally diverse workforce, increasing ethical awareness and social responsiveness, developing commitments to quality and productivity, and developing decision-making and interpersonal team building skills. Organizations are the way work gets organized, coordinated, and accomplished. Knowing how organizations work and how to work within them are perhaps the most powerful tools you have to be successful and competitive with others in a real-world environment. In addition to mastering the core course materials, the goal is to increase your self-awareness and foster critical skills in order to help you plan your career in management (through self-assessments and developmental exercises), as well as to increase your ability to analyze, solve, and communicate your solutions to practical problems managers may face on the job (through assignments and in-class exercises). Course Pre-requisites, Co-requisites, and/or Other Restrictions Courses: None Academic Standing: Junior Status Skills: “It is assumed that prior to enrolling in this course, you have been exposed to and are comfortable with your abilities in the following areas.” Communication Skills: ! The ability to use various research tools to complete written and oral assignments

Technology Skills: ! The ability to use the following software: Microsoft Word, Excel, and PowerPoint ! The ability to use the internet to obtain needed information for assignments ! The ability to use various databases that are available in the library ! The ability to use Blackboard

Quantitative Skills: ! The ability to perform basic mathematical calculations

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Textbooks and Course Materials Required Texts Kinicki, A., & Williams, B. K. (2019) Management: A Practical Introduction (9th Ed). New York: McGraw-Hill. ISBN: 13:9781264034970 | ISBN: 10:1264034970 (ISBN-13 and ISBN-10 are interchangeable) *Connect (w/SmartBook) access is required Purchase your course materials at the McGraw-Hill: (http://shop.mheducation.com/mhshop/productDetails?isb n=1264034970) McGraw-Hill Connect is an online assignment and assessment solution that connects you with the tools and resources you need to achieve success. Connect is designed to prepare you by enabling faster learning, more efficient studying, and higher retention of knowledge. Enhanced SmartBook: Complete with LearnSmart, SmartBook is an adaptive reading experience. The textbook is designed to help you as the student distinguish what you know from what you don’t while honing in on the concepts that you are most likely to forget. Other Readings Other readings may be made available on the course website periodically. Required Online Resources Reviewing, studying, learning, and practicing course content requires use of a computer and an internet connection. Activities and assignments that are an essential part of the learning experience (and your grade) require online access. You will need access to your College-assigned email account. If you do not have regular access to a computer, please familiarize yourself with the resources available on campus. The instructor will not grant extensions on assignments because of technology related issues that could have been addressed using resources available on campus. Suggested Course Materials Suggested Readings/Texts To enhance meaningful discussions, students are also encouraged to read current materials relevant to course objectives. For example, current newspapers (e.g. Revised'07.11.19'

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Wall Street Journal), journals and magazines (e.g. Business Week, Fortune, Harvard Business Review). Suggested Materials Additional materials may be distributed in class (readings, exercises, etc.) or available on https://bbhosted.cuny.edu.

Course Requirements 1. Internet connection (DSL, LAN, or cable connection desirable) 2. Access to Blackboard

3. Access to Connect

Course Structure This course will be delivered entirely online through the course management system Blackboard. You will use your Baruch College account to log into the course from the Blackboard home page. In Blackboard (paired with Connect), you will access the online lessons, course materials, and resources. In an effort to provide a thought-provoking learning experience, we will participate in a blend of self-paced and group-paced activities using Blackboard (paired with Connect) and/or alternative Internet-based technologies. Activities may consist of chats, blogs, discussion forums, email, journaling, blogging, wikis, and web posting. Contact time will be divided in the following way: 100 % - Online The course is structured into weekly modules. Each module starts on 12:00 a.m. Monday morning and ends at 11:59 p.m. Sunday night U.S. Eastern Time. Each week there will be readings from the text and/or articles/cases. There will be short power point presentation and/or audio/video lectures introducing the learning objectives, the readings/resources, and the activities/assignments that are due. Your instructor may also provide some audio/video presentations on topics that are important but have not been discussed well in the book. From time to time, additional sessions may be made available to allow additional learning opportunities. There will be a short quiz based on the readings, which will help you review the content. Periodically, throughout the semester, your instructor may ask you for feedback on your learning experience, in order to improve the course.

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This course will have material delivered online through a course management system Blackboard. To access this course on Blackboard you will need access to the Internet and a supported Web browser (Chrome, Edge, Safari, Firefox). To ensure you are using a supported browser and have the required plug-ins please run the Test Browser from the Help link on your Blackboard login page. Blackboard is a vital communications component of this course. Blackboard will be used exclusively to communicate with students and to distribute assignments and supplemental materials. It is a requirement of this course that each student shall check Blackboard for changes at least once each day (including weekends). Important Note: Course assignments and due dates are subject to change. It is the student’s responsibility to check Blackboard for corrections or updates to the syllabus. Any changes will be clearly noted in course announcements or through Blackboard email.

Technical Assistance If you need technical assistance at any time during the course or to report a problem related to Blackboard you can: • • • •

Visit the CUNY Blackboard Help/Support Review CUNY Blackboard Frequently Asked Questions Email [email protected] Call the Baruch Computing and Technology Center (BCTC) at 646-312-1010, or;

If you need technical assistance at any time during the course or to report a problem related to McGraw-Hill Connect® Management, you can: •

•

Visit the McGraw-Hill Connect® Management Training and Support site http://www.mheducation.com/highered/platforms/connect/training-supportstudents.html Student Technical Support Number: (800) 331-5094!

Part 2: Course-Level Learning Outcomes Student Learning Objectives/Outcomes The objective of this course is for each student to be able to know, comprehend, apply, analyze, synthesize and evaluate the basic fundamentals of managing organizations. Students will complete specific activities, as identified in the Revised'07.11.19'

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syllabus, related to each of the four functions of management: planning, organizing, leading, and controlling. By the time that students have completed this course, students will be able to: 1. 2. 3. 4. 5. 6.

Understand the process of managing organizations and the kinds of problems and issues contemporary managers face; Adapt the principles, practices and models used by contemporary management to deal with these issues and problems; Recognize the importance and impact of ethical and unethical behavior in organizations; Describe the benefits and challenges of a diverse, global workforce; Develop self-awareness and problem solving skills through the analysis of organizational issues and challenges facing managers; and Analyze implications of management trends and popular management programs in a global work environment.

You will meet the outcomes listed above through a combination of the activities in this course as identified in the Assignments & Academic Calendar presented in the following section. In addition, you may want to review the Integration of Course Learning Goals with the BBA Learning Goals (Appendix B)

Part 3: Assignments & Academic CalendarA Topics, Reading Assignments, Due Dates, Exam Dates Important note: Some of the chapters may extend past the date assigned.

WK

DATE

DAY

WEEK AT A GLANCE PREPARATION, ACTIVITIESB, AND EVALUATION

WEEK ONE (6/8-6/14) Online Chapter 1 ; Chapter 2 ; Chapter 3, Chapter 4 Preparation: Reading(s): Syllabus; Week 0 Chapter 1: The Exceptional Manager: What You Do, How You Do It? (SB)

1

06/0806/14

Mon-Sun

Connect Activities: • • •

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The Levels of Management (CD) Managerial Roles (CD) Managerial Skills (CD)

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Other Activities: • •

Syllabus Review Uber Continuing Case (CA)

Self-Assessment: •

How Strong Is My Motivation to Lead? (SA)

Evaluation: •

Quiz: Chapter 1 – Due 6/14/20 @ 11:59 pm

Preparation: Reading(s): Chapter 2: Management Theory: Essential Background for the Successful Manager (SB)

Connect Activities: 06/0806/14

Mon-Sun

• •

The Systems Viewpoint (MC) The Learning Organization (CD)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: What is Your Orientation Toward Theory X/Theory Y? (SA) Evaluation: •

Quiz: Chapter 2 - Due 6/14/20 @ 11:59 pm

Preparation: Reading(s): Chapter 3: The Manager’s Changing Work Environment & Ethical Responsibilities: Doing the Right Thing (SB)

Connect Activities:

1

06/0806/14

Mon-Sun

• • •

How Organizations Can Promote Ethics (M) How Does Being Good Pay Off? (CD) Four Approaches to Resolving Ethical Dilemmas (MC)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Assessing My Perspective on Ethics (SA)

Evaluation: •

1

06/0806/14

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Quiz: Chapter 3 - Due 6/14/20 @ 11:59 pm

Preparation: Reading(s): Mon-Sun

Chapter 4: Global Management: Managing across Borders (SB)

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Connect Activities: • • •

Five Ways of Expanding Internationally (CD) The Successful International Manager (CD) Enhance Your Cultural Competency (CD)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: • •

Assessing Your Standing on the GLOBE Dimensions (SA1) Assessing Your Global Manager Potential (SA2)

Evaluation: •

Quiz: Chapter 4 - Due 6/14/20 @ 11:59 pm

WEEK TWO (6/19-6/21) Online Chapters 5; Chapter 6; Chapter 7

06/1906/21

2

Fri-Sun

Midterm Exam Chapters 1-7 Midterm Exam: (Chapters 1-7) - Due Sun 6/21/2020 @ 11:59 pm Exam opens 12 am Fri. 6/19 – closes 11:59 pm Sun. 6/21 48-Hour Window to complete exam. Preparation: Reading(s): Chapter 5: Planning: The Foundation of Successful Management (SB)

Connect Activities: 06/1506/21

2

Mon-Sun

• • •

Fundamentals of Planning (CD) SMART Goals (MC) Mission, Vision, and Values Statements (MC)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Assessing Your Career Vision and Plan (SA)

Evaluation: Quiz: Chapter 5 – Due 6/21/20 @ 11:59 pm Preparation: Reading(s): 2

06/1506/21

Chapter 6: Strategic Management: How Exceptional Managers Realize a Grand Design (SB)

Mon-Sun

Connect Activities: •

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Porter’s Five Competitive Forces (CD)

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SWOT Analysis (MC) Porter’s 4 Competitive Strategies (CD)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Assessing Strategic Thinking (SA)

Evaluation: Quiz: Chapter 6 - Due 6/21/20 @ 11:59 pm Preparation: Reading(s): Chapter 7: Individual & Group Decision Making: How Managers Make Things Happen (SB)

Connect Activities:

2

06/1506/21

Mon-Sun

• • •

Decision Making Biases (CD) Decision Making Styles (M) Steps in Decision Making (CD)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Assessing Your Problem-Solving Potential (SA)

Evaluation: •

Quiz: Chapter 7 - Due 6/21/20 @ 11:59 pm

Midterm Exam: (Chapters 1-7) - Due Sun 6/21/2020 @ 11:59 pm. 2

06/1906/21

Fri-Sun

Exam opens 12 am Fri. 6/19 – closes 11:59 pm Sun. 6/21 48-Hour Window to complete exam.

WEEK THREE (6/22-6/28) Online Chapter 8; Chapter 9; Chapter 10; Chapter 11

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Preparation: Reading(s): Chapter 8: Organizational Culture, Structure, & Design: Building Blocks of the Organization (SB)

Connect Activities:

06/2206/28

• • •

Four Types of Organizational Culture (CD) Drivers and Flow of Organizational Culture (CD) The Organizational Socialization Process (MC)

Mon-Sun Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Assessing Your Preferred Type of Organizational Culture (SA)

Evaluation: •

Quiz: Chapter 8 - Due 6/28/20 @ 11:59 pm

Preparation: Reading(s): Chapter 9: Human Resource Management: Getting the Right People for Managerial Success (SB)

3

Connect Activities:

06/2206/28

Mon-Sun

• • • •

Compensation & Benefits (CD) Employee Protection Laws (M) Internal and External Recruiting (CD) Three Types of Interviews (MC)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Is a Career In HR Right For You? (SA)

Evaluation: Quiz: Chapter 9 - Due 6/28/20 @ 11:59 pm Preparation: Reading(s): Chapter 10: Organizational Change & Innovation: Lifelong Challenges for the Exceptional Manager (SB)

06/2206/28

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Mon-Sun

Connect Activities: • • •

Forces for Change (CD) Approaches Toward Innovation (M) Ten Reasons Why People Resist Change (CD)

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Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

How Adaptable Are You? (SA)

Evaluation: Quiz: Chapter 10 - Due 6/28/20 @ 11:59 pm Preparation: Reading(s): Chapter 11: Managing Individual Differences & Behavior: Supervising People as People (SB)

Connect Activities:

06/2907/05

Mon-Sun

• • • •

Barriers and Challenges of Diversity (CD) Big Five Personality Traits (M) Core Self-Evaluations – (CD) The Three Components of Attitudes (MC)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Where Do You Stand on the Big Five Dimensions of Personality? (SA)

Evaluation: Quiz: Chapter 11 - Due 7/05/20 @ 11:59 pm WEEK FOUR (6/29-7/5) Online Chapters 12; Chapter 13; Chapter 14 Self-Reflection Paper Due Friday 7/3/2020 by 11:59 pm Preparation: Reading(s): Chapter 12: Motivating Employees: Achieving Superior Performance in the Workplace (SB)

Connect Activities: 4

06/2907/05

Mon-Sun

• • • •

Expectancy Theory (MC) Intrinsic vs. Extrinsic Rewards (CD) Maslow’s Hierarchy of Needs (CD) Applying the Principles of Self-Management (MC)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

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Are You More Interested In Extrinsic or Intrinsic Rewards?

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Evaluation: •

Quiz: Chapter 12 - Due 7/05/20 @ 11:59 pm

Preparation: Reading(s): Chapter 13: Groups & Teams: Increasing Cooperation, Reducing Conflict (SB)

Connect Activities: 06/2907/05

Mon-Sun

• • •

Five Conflict Handling Styles (CD) Stimulating Functional Conflict (CD) Five Stages of Group Development (M)

Other Activities: •

Uber Continuing Case (CA)

Self-Assessment: •

Interpersonal Conflict Tendencies (SA)

Evaluation: •

Quiz: Chapter 13 - Due 7/05/20 @ 11:59 pm

Preparation: Reading(s): Chapter 14: Power, Influence, & Leadership: From Becoming a Manager to Becoming a Leader (SB)

Connect Activi...