Project Pi Business Analyst - Technology PDF

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Position Description – Project Pi Business Analyst (Technology)

Position Details Position Title:

Project Pi Business Analyst (Technology)

Position Number:

TBA

Campus Location:

Based at the City campus, but may be required to work at other campuses of the University.

Classification:

TBA

Employment Type:

Fixed-Term

Time Fraction:

TBA

RMIT University RMIT is a global university of technology and design, focused on creating solutions that transform the future for the benefit of people and their environments. We are global in attitude, action and presence; urban in orientation and creativity; and connected through active partnerships with professions, industries and organisations. RMIT University enjoys an international reputation for excellence in professional and practical educational programs and high quality outcome-oriented research. One of Australia’s original educational institutions founded in 1887, RMIT is now the nation’s largest tertiary institution. The University offers an extensive range of postgraduate, undergraduate and vocational programs. RMIT has three Melbourne campuses – in the central business district and in Brunswick and Bundoora in the city’s northern suburbs - campuses in Hanoi and Ho Chi Minh City in Vietnam and a site in Barcelona, Spain. With significant partnerships in Hong Kong, China, Indonesia, Malaysia and Singapore, RMIT has a strong educational presence in the Asia-Pacific region. The University’s total student population of 82,000 includes 30,000 international students (onshore and offshore). RMIT is a leader in technology, design, global business, communication, global communities, health solutions and urban sustainable futures. It is ranked in the top 150 universities in the world for engineering, computer science and information systems, economics, communication and media studies, accounting and finance and education in the 2013 QS World University Rankings and 10th in Australia. www.rmit.edu.au What is Project Pi? At the heart of Project Pi is a commitment to implement a single, simple, secure and smart platform for all of RMIT’s HR, Finance and Student Information functions that will: • • •

Make all day to day university interactions seamless Provide our people with reliable and accurate information so they can better support, create and deliver transformative education programs, and Enable our students and staff to access what they need anywhere, anytime and however they choose.

Project Pi aims to simplify and standardise how our staff and students interact with RMIT every day. We want to use real-time data a lot smarter so our staff, our research partners, our industry partners and our students have access to quality information anytime. We want to provide a service experience that will enable our students to log-on, enrol, change course details and engage with us in a way that suits them and their lifestyle 24/7. Since work started on Project Pi early in early 2018 more than 150 people from across RMIT have provided input into what a future solution needs to deliver. This valuable input has helped to identify the current ‘As Is’ environment at RMIT, which has more than 250 HR, Finance and Student systems, tools and applications currently in use; more than 477 separate processes to manage daily business operations and more than 400 pain points identified across the organisation. Our people also provided input into the conceptual design workshops that were part of the lead up to the business case. In late October 2018, Project Pi achieved Business Case approval from the RMIT Council and is now preparing to kick off the detailed design in early 2019. Position Summary The Business Analyst (Technology) will work in the Technology stream of Project Pi and shall work closely with the Project Pi Technology Program Manager, Technical Project Manager- and other key stakeholders in defining scope, requirements, identifying business needs and designing functional aspects of solutions in alignment with business needs. Taking on a proactive role in helping shape the project from inception through to completion, the Business Analyst (Technology) will work closely with architects, developers and testers in ensuring that the delivered solution meets business needs. The Business Analyst (Technology) will be an expert in the workstream in which he/she operates and will provide consultative advice to stakeholders as required. The Business Analyst (Technology) will support the Project Pi PM in the completion of project tasks and deliverables that relate to business analysis, e.g. analysis planning and estimates. It is expected that they will provide the support as needed to various stakeholders during the delivery of the various activities on Project Pi as well. Reporting Line Reports to:

Project Pi - Program Manager - Technology Stream

Direct reports: Nil

Organisational Accountabilities RMIT University is committed to the health, safety and wellbeing of its staff. RMIT and its staff must comply with a range of statutory requirements, including equal opportunity, occupational health and safety, privacy and trade practice. RMIT also expects staff to comply with its policy and procedures, which relate to statutory requirements and our ways of working. Appointees are accountable for completing training on these matters and ensuring their knowledge, and the knowledge of their staff, is up to date. Key Accountabilities •

Work with key workstream stakeholders, System Integrator and Vendors to assess, design and deliver efficient and effective business, technical (applications, integrations, and infrastructure) and process solutions for their workstream in relation to Project Pi.

•

Facilitate requirements elicitation and functional design activities.

•

Facilitate workshops as required with a broad cross-section of stakeholders, customers and partners to deliver the right outcome for their workstream in relation to Project Pi.

•

Act as the point of contact and champion for Project Pi stakeholders for any troubleshooting and support needs in relation to their workstream from a technology perspective.

•

Participate in all project functions for the successful implementation of delivered functionality, modifications, patches and fixes as well as future upgrades; Development and/or configuration for the integration of functionality across software packages and custom applications; Contribute to the coordination developments, system implementation and testing of the University’s future enterprise resource system and other key software packages. Undertake other duties as directed or required for the project.

• • •

Key Selection Criteria 1.

Demonstrated experience (5+ years) in functional design, system process mapping, system process re-engineering and/or business analysis.

2.

Relevant certification and CBAP would be highly desired.

3.

Demonstrated experience in delivering across infrastructure and cloud (SaaS) technology would be beneficial.

4.

Demonstrated experience in working with MuleSoft and ERP platforms, such as Workday would be highly advantageous.

5.

Demonstrated experience in building and cultivating effective partnerships with a broad range of stakeholders from idea to delivery.

6.

Demonstrated experience in providing high quality advice in an IT capacity.

7.

Excellent communication, facilitation, influencing and negotiation skills.

8.

Excellent analytical, problem solving and critical thinking skills.

9.

Proven capacity to undertake a leading role in simulations, conference room pilots or business design workshops.

10. Advanced level of proficiency with MS Office suite such as Word, Excel, Powerpoint, Outlook and Visio will be required. High level general computing skills such as familiarity with MS Project and Project Management methodology, including the usage of tools such as JIRA would be desirable. 11. Demonstrated ability to manage assigned tasks/sub-projects independently and within required timelines. 12. Ability to work within an open/evolving team environment as well as supervising other staff and smaller teams as required to successfully achieve project goals. 13. Ability to translate business requirements into functional designs appropriate to RMIT’s technology platform. Qualifications • •

Tertiary qualifications in a business or computing discipline, or equivalent substantial industry experience. Understanding of the education sector is desirable. Endorsed:

Approved:

Signature:

Signature:

Name: Title:

Name: Title:

Date:

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