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BU111 Final Exam Study online at quizlet.com/_1temnt 1.

What are investment dealers

-Facilitate trade of stock, bonds, other products in securities markets -Primary market: investment bankers/dealers, advertise, underwrite, distribute -Secondary market: Toronto stock exchange, other stock exchange

2.

What are some barriers to trade

-Social/Cultural differences -Economic difference: exchange rate -Legal, political differences

3.

What are some examples of technology shifts

-electricity -Trains/ships -smartphone/internet

4.

What are some forms of ownership

-Sole proprietorship -partnership -corporation -Private vs Public coporations

5.

What are some opportunities of technology

-Products: innovation, uniqueness -Management and Organizational Processes: instant access to info, better service, improved operation -Competitiveness -Communication and collaboration -Customization

6.

What are strategies to enter foreign markets

-Foreign subsidiaries -Alliance with local firms -Branch office -Local agents -Licensing/Royalties

7.

What are the 4 approaches to ethical dilemma

-Right approach: read basic laws and regulations, stick to them -Utilitarian Approach: Most good to most people -Fairness/justice approach: Distribute burdens and rewards in equitable manner -Caring Approach: How people are responsible to to one and other

8.

What are the 4 financial pillars

-Charted banks -Alternate Banks -Specialized lending/lending -Investment dealers

9.

What are the 4 levels of CSR

-Obstructionist Stance: do as little as possible -Defensive Stance: legally required only -Accommodative Stance: goes further in some areas -Proactive Stance: looks for opportunities

10.

What are the changes in banking

-Deregulation -Change in consumer demands -Competition from foreign banks

11.

What are the elements for political factors

-Laws/regulations -taxes -trade agreements -political systems -political stability

12.

What are the elements of social factors

-Customs -Values -Attitude -Demographics

13.

What are the elements of technological factor

-Internet:buying, selling, com. -Not limited to computer and info

14.

What are threats of technology

-Imitation -New technology in unfamiliar areas -Unpredictable evolution -Constant learning and scanning -Info. overload -greater independence of company & workplace

15.

What does a patent do

-Protects owner

16.

What does the charted bank do

-Publicly traded, profit seeking companies -largest/most important institution -serve individuals, businesses, others -major source of short term loans to businesses -expand money through deposit expansion

17.

What does the international monetary fund do

-promote stability of exchange rates -provides short-term loans to members -encourage member cooperation -promotes system for international payments

18.

What is a bond

-Debt that is issued by business or government -Bonds must be paid -Has a fixed end date

19.

What is a copyright

-protects original work of art -no registration necessary -protected for 50+ years

20.

What is a corporation

-Separate entity from owner -managed by BOD -Types: public, private, crown -lower tax rate -limited liability -double taxation -lack of secrecy

21.

What is an alternate bank

-trust companies -credit unions

22.

What is a partnership

-2 or more owners -Easy to form -more $/resources General Partnership: all partners have joint/several liability Limited Partnership

23.

What is a patent

-Exclusive rights to innovations -Must be new,useful,ingenuous -protected for 20 years

24.

What is a sole proprietorship

-Owned/operated by 1 person -one legal entity -easy to form -unregulated -taxed at personal income -Lacks resources, $

25.

What is a specialized lending/saving intermediaries

-Insurance, venture capital firms, pension funds

26.

What is a stakeholder

-owners -customers -employees

27.

What is a trademark

-Words, a design used to identify products/businesses -creates brand names -protected for 15 years, can be renewed

28.

What is cooperate social responsibility

-What organization does and for stakeholders -how business defines ethical conduct "collective level" -how it balances its commitments to stakeholders

29.

What is Co-operation

-Business created to provide members value -Profits are redistributed to owner base on sales

30.

What is demography

-Study of human population

31.

What is technology

-Advancement in equipment and its use =includes human knowledge, work methods, equipment, business processing systems -includes information technology =various changing devices =consumers use daily =gather info and execute activities

32.

Where does technology come from

-Human ingenuity

33.

Why focus on CSR

-It meets critical success factors -improves profitability -Improves trust and loyalty of customers/employees -Promotes higher level of operating efficiency -Encourages continuous improvement/innovation -Source of distinctive competitive advantage

34.

Why is it important for businesses

-they can predict human behaviour/trends...