Sitxglc 001 Assessment V2.2 Jan 2017 PDF

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Sitxglc 001 Assessment V2.2 Jan 2017...

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

ASSESSMENTS Hospitality SIT16 - Tourism, Travel and Hospitality Training Package (Release 1.1) QUALIFICATION: SIT50416 Diploma of Hospitality Management UNIT CODE: SITXGLC001 UNIT NAME: RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS This unit describes the performance outcomes, skills and knowledge required to comply with laws and licensing requirements for specific business operations. It requires the ability to access and interpret regulatory information, determine scope of compliance, and develop, implement and continuously review and update policies and practices for business compliance. APPLICATION:

The unit applies to regulatory requirements for day-to-day business operations in all tourism, travel, hospitality and event sectors and to special requirements for one-off events. It applies to senior personnel who operate independently or with limited guidance from others and who are responsible for making a range of operational business and regulatory compliance decisions

NAME OF LEARNER: READY FOR ASSESSMENT DECLARATION:

I confirm that the purpose and procedures of this assessment have been clearly explained to me. I have been consulted about any special needs I might have in relation to the assessment process. The criteria to be used for this assessment have been discussed with me, as have the consequences and possible outcome of the assessment. I have accessed and understand general assessment information as provided by APSI. I have been given fair notice of the date, time, venue and other arrangements for this assessment. I have completed a self-assessment of my performance of the skills and knowledge for this unit and confirm that I am ready for assessment My training organisation has provided information regarding time lines for assessment while on practical placement. I declare that the following work is my own and that no part has been copied from another person or written for me, except where clearly noted on documents or work submitted. I am aware that plagiarism is a

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

serious offence that may lead to disciplinary action by my training organisation. I am aware that APSI keeps all assessments once they are submitted and I must make a copy prior to submission. SIGNATURE OF LEARNER: NAME OF TRAINER ASSESSOR:

For assessment submissions please sent to [email protected] and CC: your trainer: [email protected] or [email protected]

ASSESSMENT LOCATION:

APSI campus

AQF Level:

Diploma Level: Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility in known or changing contexts and within broad but established parameters

ASSESSMENT TASKS and DUE DATES:

DATE COMMENCED: 27/2/2018

DATE DUE: 2/3/2018

AT1: Research assessment AT2: Project – Develop policies and procedures AT3: Written – Monitor compliance Oral questions will be asked during your Work Experience placement, to ensure your work is your own and represents your knowledge. If there is a concern regarding your knowledge you may be asked to resit written questions under test conditions. All assessments are to be submitted/completed by due date and satisfactorily completed in order for competency in this unit to be demonstrated. If you believe you already have the skills and knowledge in this unit please speak to your Trainer Assessor.

UNIT AND ASSESSMENT DETAILS:

If you would like a copy of the mapping document that outlines this Unit of Competency and the Performance Criteria, Critical Aspects and Essential Knowledge and Skills required to be demonstrated please refer to the Learner Drive.

For further information that relates to assessments please refer back to your Learner Handbook on the Learner Drive. This document was developed for APSI under license 2018. All rights reserved

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

AT 1 Assessment 1: Research your compliance requirements

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

You may present your information in any appropriate format (a folder with dividers for each stage, portfolio, video presentation, etc.) Attach all required documents to this activity.

The questions response section



Learner Guide and/or Moodle access



Internet Access



Own workplace experience

Q:1

You are the manager of a new travel, tourism, and hospitality or events business. Describe the nature of your business and its operations:

A:

I am a manager of a new hospitality business, which is a Hong Kong style restaurant provide a la carte quick service. We open from morning till late night and will not provide liquors.

Q:2

You are responsible for planning and creating a business compliance system to ensure the establishment’s compliance with legal and licensing requirements. Which area of business operations would you like to start with? TICK (Choose carefully as this will form the base of your entire project.)

 Front of House

S



S

To complete this assessment task you will require:

NYS

Learner resources required:

Satisfactory

This task should contain detailed information and demonstrate your understanding of the law, business compliance needs, and your ability to undertake this managerial responsibility.

Not Yet Satisfactory

Your assessment task is to create a business compliance system for one area of business operations through researching information required, establishing the compliance system and monitoring it.

NYS

Assessment instructions:

Which of the regulatory requirements listed do you need to research for the area of operations you chose?

S

Q:3

NYS

 Back of House

Tick  or Highlight them: A:

 Anti-discrimination (including EEO and harassment)  ACL (including refunds, exchanges and cancellations, terms and conditions of quotations and consumer contracts)  Contracts  Employer superannuation contributions

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Consult with regulatory authorities and evaluate your area of business operations to determine the scope of compliance requirements.

S

Q:4

NYS

 Environmental protection (including hazard identification, minimal impact practices and incident reporting)  Fair Work Act 2009 (including NES)  Local community protection (including land management, land access and protecting neighbours’ lifestyles)  Taxation  Workplace/industrial relations  Insurances (including public liability and workers compensation which also includes injury reporting and occupational rehabilitation)  WHS  Workers Compensation especially injury reporting and occupational rehabilitation  Criminal Code Act 1995 - child sex offences outside Australia  European Economic Directive of Foreign Travel  Food safety and Food Standards Australia New Zealand Act 1991  Liquor licensing and RSA  Responsible conduct of gaming  Queensland Tourism Services Act (2003)  Residential Tenancy Act  Travel agents licensing

LIST the local, state, territory and commonwealth government laws, codes, standards or licensing requirements you need to comply with based on EACH of your selections in Q:3

A:

Anti-discrimination – Age Discrimination Act 2004 Australian Human Rights Commission Act 1986 Disability Discrimination Act 1992 Racial Discrimination Act 1975 Sex Discrimination Act 1984. Equal Opportunity Act 1984. Contracts – Australian contract law

Environmental protection Environment Protection and Biodiversity Conservation Act 1999 Fair WorkThe Fair Work Act 2009 and the Fair Work Regulations 2009

Local community protection Community Protection (Offender Reporting) Act 2004

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Taxation – Taxation Administration Act 2003 Workplace/industrial relations Workplace Relations Act 1996 Workplace Relations Regulations 2006 Insurance Workers’ Compensation and Injury Management Act 1981 Employers Indemnity Policies (Premium Rates) Act 1990 Employers’ Indemnity Supplementation Fund Act 1980 Waterfront Workers (Compensation for Asbestos Related Diseases) Act 1986 Workers’ Compensation (Common Law Proceedings) Act 2004 Workers’ Compensation and Injury Management (Acts of Terrorism) Act 2001 WHS the model WHS Act the model WHS Regulations Model Codes of Practice. Food safety and food standards Australia Food safety and Food Standards Australia New Zealand Act 1991

Workers Compensation especially injury reporting and occupational rehabilitation -

Workers’ Compensation and Injury Management Act 1981 Employers Indemnity Policies (Premium Rates) Act 1990 Employers’ Indemnity Supplementation Fund Act 1980 Waterfront Workers (Compensation for Asbestos Related Diseases) Act 1986 Workers’ Compensation (Common Law Proceedings) Act 2004 Workers’ Compensation and Injury Management (Acts of Terrorism) Act 2001

Communicate with regulatory authorities to acquire any necessary forms and complete them so they’re ready for submission – At least 4 forms are needed.

S

Q:5

NYS

Residential Tenancy Residential Tenancies Act 1987

Superannuation ABN-Application(super) for-a-Sole-Trader

APSI /hom 28_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

Food Act 2008 (WA)

Notification/Registration Form

PART A FOOD BUSINESS DETAILS

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Food Act 2008 (WA) Notification/Registration Form PART A: FOOD BUSINESS DETAILS Proprietor/Business details Proprietor Name: (Full names or corporate name)

Postal Address:

ABN: Phone:

Mobile:

Fax:

Email: Primary language spoken:

Number of equivalent full time staff:

Premises details Trading Name: Address of Premises (if food vehicle/temporary food business please provide details of where the vehicle is garaged):

Phone: Email: Name of person in charge and title (if different from proprietor):

Details of food vehicle (make, model, registration plate):

Details of any associated premises: (for milking premises include land division, location/lot number, include alternate dairies)

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx of use of premises Author ClaireDescription Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

Please tick all boxes that apply (there may be more than one)

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

Primary production



Hotel/motel/guesthouse



Manufacturer/processor



Pub/tavern

Application Form for the Reconsideration of EPBC Act Cost Recovery Fees Applicant’s name Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Applicant’s contact details Applicant’s ABN (if Q:6

LIST all the sources ( books / websites) you accessed and authorities you applicable) contacted to gather regulatory information specific to your area of business operations for each Applicant’s ACNof(ifyour selections in Q:4

A

applicable) https://www.humanrights.gov.au/employers/good-practice-good-businessfactsheets/quick-guide-australian-discrimination-laws - Anti-discrimination Referral number

https://en.wikipedia.org/wiki/Australian_contract_law - Contracts

The fee to be http://www.environment.gov.au/epbc - Environmental protection reconsidered https://www.fairwork.gov.au/about-us/legislation - Fair Work https://www.communityprotection.wa.gov.au/Agreement - Local community The amount of the protection fee

-

S

NYS

https://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_955_homep EPBC Regulation 5.13E, 5.14E5.15E, 5.16E, 5.17E, 5.12C, 5.12D, The method that - Taxation age.html 5.12E, 5.12F, 5.12G, or 5.18B(6).] was used to work https://www.safeworkaustralia.gov.au/law-and-regulation/model-whs-laws

out the fee

Work health and safety

https://www.workcover.wa.gov.au/resources/legislation-rulesDeclaration: amendments/legislation-rules/ - Insurance https://www.workcover.wa.gov.au/resources/legislation-rules? I acknowledge that as a result of the reconsideration: amendments/legislation-rules/ - Workers Compensation especially injury reporting and occupational rehabilitation

(i) a new fee may be worked out; and

http://www.foodstandards.gov.au/industry/safetystandards/pages/default.as the new fee may be higher than the original fee. px - Food safety and food (ii) standards https://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_821_homep age.html - Residential Tenancy

Assess your need for specialist legal advice - state what advice you needed, who you contacted (business name) and the advice they provide.

A:

https://www.lavan.com.au/law-firmservices/liquor_licensing_hospitality_and_events For specialist legal advice I would like to contact with Lavan, they have the liquor licensing hospitality and events team can provide advice on all aspects of liquor licensing, tourism, hospitality law. I will need to ask the advice about, complex law include construction contracts, employment and safety law include discrimination and equal opportunity, Work health and safety act, superannuation and taxation law ad workplace contact and policies, etc.

S

Q:7

NYS

Signature ____________________________________ Date: _________________

Give the advice and update from hospitality lawyer can prevent that our business offend some latest law and get fine by government.

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Marking feedback and recommendations:

Not Yet Satisfactory Assessors Signature

Satisfactory Date

APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Learner resources required:

Q:1

To complete this assessment task you will require: 

The questions response section.



Learner Guide and/or internet access



Microsoft Word or equivalent



Assessor Marking Checklist

Based on your research in Assessment 1, develop the necessary regulatory policies and procedures and document them in a format workers can access and understand (CREATE AN EMPLOYEE HANDBOOK). Attach it to this assessment. You may use the template attached or create your own

Satisfactory

Attach any required documents to this activity

S

You are required to answer the questions outlined below. All questions must be answered satisfactorily, as partial responses will be deemed unsatisfactory. The answers will be used in conjunction with other forms of evidence in the final assessment decision. If you do not wish to answer the questions in written format, an interview may be used as an alternative approach if negotiated with your Trainer Assessor.

NYS

Assessment instructions:

Requires Further Training

AT 2 Assessment 2: Project - Establish your business compliance system

Remember to include the following information: 1. Staff roles and responsibilities for regulatory compliance including: any requirements to develop and implement plans, policies, codes of conduct or incorporate certain business practices 2. How to adhere to mandatory codes of conduct in legislation 3. Rights and responsibilities of employees and employers 4. Other specific actions that must be taken for legal compliance 5. Key practices prohibited by law 6. Auditing and inspection regimes 7. Mandatory training and certification requirements. (This could be in the form a training register, training plan and/or policy). 8. Requirements for record keeping and acceptable record keeping mechanisms (consider signatures) 9. Statutory reporting requirements for businesses 10. References for all information and images

Note: All content in this handbook MUST be based on Western Australian and/or Federal laws and regulations. You must not use any content from other states or countries. APSI /home/www-data/deploy-task-2021-0928_09_13_00/storage/pdfconv/e83e64fbe3cd914a4379fae4b831eaba/e83e64fbe3cd914a4379fae4b831eaba.docx Author Claire Gordon. Next review April 2018 © Australian Professional Skills Institute 2018

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Australian Professional Skills Institute SITXGLC001 RESEARCH AND COMPLY WITH REGULATORY REQUIREMENTS

Q:2

Describe HOW and WHEN you are going to distribute the policies, procedures and any asso...