T3 W1 COMM1170 Tutorial Preparation PDF

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she sells sea shells by the sea shore. I like turtles....

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COMM1170 Tutorial Preparation: Week 1 Please complete these activities BEFORE your tutorial. That will enable you to obtain formative feedback and deepen your analysis skills during the tutorial. The tutorial activities are designed to give you exemplars for how to approach assessments.

A. Future Work Self Think of a vivid image of who you want to be in the future, for work. If stuck, look up some job advertisements.

B. Harvey Norman – Identifying Resources Organisations frequently conduct resource audits to identify the list of resources that are available to them. Knowing and understanding the mix of organisational resources plays an important part in determining competitive advantage and identify areas where there is room for improvement. An organisational resource can be both tangible and intangible, and are generally owned, controlled, or influenced by the organisation. Steps: 1. Learn about Harvey Norman by watching / reading a. Meet the CEO interview b. Resource pack on Harvey Norman under the week 1 tutorial preparation folder c. Listening in the W1 synchronous lecture.

Hint: The steps mentioned above should be utilised for the organisation you select for the Interview Skills assessment. Why? It will help you distinguish appropriate

CRICOS Provider Code 00098G

2. Using the above evidence about Harvey Norman complete Table 1. In that table, resources have already been listed for you under People and Technology. Identify the weakness and/or strengths for each resource listed. Your selection should be based on the evidence from Step 1.

resource selection (ISA is about people, ISB is about technology). This activity will also identify a ‘menu of options’ for the ‘identify’ step in your assessments, the problem you want to focus on and pitch a solution for in the recorded interview.

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Table 1. Resources audit. Resource People #1: Employee motivation People #2: Employee work behaviours People #3: Organisational culture Technology #1: eCommerce platform, integrated with inventory Technology #2: eCommerce platform, integrated with in-store sales Technology #3: Live Chat Customer Service

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Strength

Weakness...