Week 9-Journal 3 Listening PDF

Preview

Summary

SDS Interpersonal Comm Skills...

Description

A. Complete the assessment entitled “Your Listening Styles”. Which styles do you use more? Why? Less? Why?

According to the self assessment “Your listening styles” I discovered than I am average in most of the styles of listening. For the relational listening i scored a 26. Comparing this score to the average range of 21 to 24 i scored much higher. Relational listening is how people build emotional relationship, I feel that I try to understand people on an emotional level more than anything. This style is the one I use the most by choosing my partners or friendships based on how a person emotions fluctuate. For the Analytical listening style I scored a 21. Compared to the average of 17 to 21 I was on the higher end of the avgere and which makes this the 2nd style I use the most. Analytical Listening is paying attention to the full message before judging a person. I believe this is very important, every person has a reason for doing things and sometimes when people say one thing you might assume the wrong thing. I like to listen carefully to the full story so i understand what is fully going on with a person. I believe that knowing half the story is similar to misunderstand someone. The 3rd style was Task listening , I received a score of 19. Compared to the average scores of 18-22 this time I was close to the lower side. Task-oriented listening is how efficient a speaker is and if they accomplished the job. In essence it is if the speaker was able to get to the point of what they were trying to say. Everyone is not a professional speaker so I do not expect them to quickly get to the point. Even for myself, I use a lot of examples when I talk and take a while to get to the point because I don’t want to leave anything out so that you can come to the same conclusion that I did. The last style of listening is Critical Listening I scored a 14. Compared to the average scores of 16 to 20 my score was less than the average. Critical listening is how a person evaluates the messages given by a speaker. Like I said before, I don't expect people to be experienced speakers so I understand when mistakes are made. I also make mistakes when I speak and I hear them and I am sure that others do also but I don’t let it keep me from speaking, I do hear others mistakes but I don't make a habit out of listening for them unless they are obnoxious or obvious.

26 Relational Listening (Higher than avg) 21 Analytical listening (High avg on scale) 19 Task listening (avg) 18 Critical listening (avg)

1. 2. 3. 4. 5. 6. 7. 8. 9.

7 7 5 7 3 7 5 6 7

10. 5 11. 3 12. 5 13. 3 14. 1 15. 7 16. 7

B. View a Saturday Night Live (SNL) clip entitled “Penelope: Therapy.” Penelope goes to group therapy and demonstrates poor listening behavior, which upsets her peers and therapist, Neil Patrick Harris (5:39 minutes) http://www.nbc.com/saturday-night-live/video/penelope---therapy/n12399?snl=1 (Links to an external site.) 1. What 3 poor listening habits did you observe in the video? (Note: Stage hogging is obvious, so don't identify that one.) There are up to 5 others that can be identified. Name them, define them, and explain what you saw in the clip to lead you to believe that was happening. 2. What was the effect of poor listening on the group?

In the video I observed that Peneople used pseudolistening, Defensive speaking and selective listening. First she used was pseudolistening, which is an imitation of actively listening. I noticed this when the doctor told he no cross talk she immediately talked over him after he thanked the doctor to thank him again. She pretended to hear him say not to cross talk but imiediatly did it again after. The second was she did was Defensive speaking, which is when someone takes comments as personal attacks. She did this when the man in the video said that everyone has stress and she replied by saying that she has stress also. He wasn't acttaking just her but she felt it was a personal attack. The third one she used was selective listening which is when a person only responds to the information that interest them. She did this when the doctor said he wrote benjamin button, invented air mattress, best friends with a banana she responded to every fact but the one about air mattress she ignored that fact to only make a point that she discovered air which

was a comparison copy like the others she mentioned. The effect of poor listening that this had on the groups was making everyone extremely uncomfortable and frustrated. It made the good group atmospheres one that they all needed a break from....