WGU C724 PA Information Systems PA PDF

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WGU C724 PA Information Systems PA 2021/2022 All Chapters...

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PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT PHGO Attempt #1 Status: Passed

1. Match the description of business functions supported by information systems to its corresponding department name. Answer options may be used more than once or not at all. Select your answers from the pull-down list.  YOUR ANSWER

CORRECT ANSWER

An employee processes accounts payable using proprietary software.

Accounting department

Accounting department

An employee veries a customer’s credit status using a credit check software.

Sales and marketing department

Sales and marketing department

An employee processes monthly payroll checks and benets using an opensource software.

Human resources department

Human resources department

An employee reviews daily inventory reports using an inventory management software.

Production and operations department

Production and operations department



2. There are six major components of a computer-based information system, four of which are also in the information technology component. Which two components are only parts of the information system?  Choose 2 answers 

YOUR ANSWER

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CORRECT ANSWER

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YOUR ANSWER

CORRECT ANSWER

People Hardware Software Data Networks Processes

3. An organization has recently implemented an enterprise resource planning system. What competitive advantage will this system provide to the business?

Providing real-time assessment of organizational choices Analyzing customer relationships with other vendors Minimizing a need for a value chain Providing cost savings to customers

4. A retail organization has implemented a data warehouse. The organization has also recently implemented a customer relationship management system. What benet will the functional integration of these two systems provide for this business? YOUR ANSWER

CORRECT ANSWER

Provide a competitive advantage based on business intelligence Manage deliverability for high-demand goods

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Create an integrated real-time inventory system Enable up-to-the-minute historical data on transactions

5. What are three primary components of information technology? Choose 3 answers 

A network router An order fulllment owchart A host computer operating system An Android-based smartphone A data entry clerk Supply chain process

6. A small company that is growing quickly into a medium-sized company is facing the challenge of consolidating and storing information received from multiple sources from the ground up in order to ensure that operations run efciently. The company needs to hire an expert who will, in addition to the above, maintain security and apply upgrades as needed. Which IT professional does the company need to hire in order to address this challenge?

YOUR ANSWER

CORRECT ANSWER

Chief technology ofcer Database administrator Computer programmer https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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Web developer

7. The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who has been able to use bulk purchasing of its main ingredients from its wholesalers to receive a substantial price break in materials. Which IT management challenge is addressed in this scenario? YOUR ANSWER

CORRECT ANSWER

Achieve operational excellence Develop new products and services Develop strong relationships with suppliers Improve decision-making

8. A medium-sized legal services rm is facing an uncertain future as its larger competitors have managed to outsource their legal transcriptions services to virtual companies, thereby substantially reducing their internal secretarial pool. Which IT management challenge is does the medium-sized legal services rm face in this scenario? YOUR ANSWER

CORRECT ANSWER

Attain customer intimacy and service Improve decision-making Achieve economies of scale Ensure long-term survival

9. https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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An automobile manufacturer is considering equipping the engines of its new models with the capability of detecting early symptoms of an imminent mechanical or electric failure, automatically transmitting that warning to the dealership from which the customer purchased the car, and the dealership automatically contacting the customer to schedule a repair appointment. It is facing the challenge of whether all this is technically feasible and operationally viable. Who needs to address this challenge of value creation through technology use? YOUR ANSWER

CORRECT ANSWER

Database administrator Chief information ofcer Chief technology ofcer Web administrator

10. A car dealership has been receiving complaints from its customers about its inexible repair system in which customers who drop off their cars the previous evening are not properly placed in the queue and tend to be placed behind those who drop off their cars the morning of the scheduled repair. It needs technical staff members who understand the scheduling/drop-off operation so it can determine and articulate precise customer needs to the programmers who would then build the code behind the system. What type of challenge is this? YOUR ANSWER

CORRECT ANSWER

Security Coding Project risk User requirements

11. An international company is facing the challenge of its software development team working on a specic application spread across the globe in 16 countries in 12 different time zones. Flying them to the same location once a week or even once a month for coordination purposes would be prohibitively expensive. Moreover, the issues that arise tend to be urgent and in need of almost immediate resolution in https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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communication with team members in other countries. Which communication style is necessary to resolve the issues in the given scenario? YOUR ANSWER

CORRECT ANSWER

Multichronous Synchronous Dyschronous Asynchronous

12. Database management systems have evolved over time to include user-friendly command interfaces. What issues does a healthcare organization risk experiencing when deploying user-friendly interface tools to access complex data?  Choose 2 answers  YOUR ANSWER

CORRECT ANSWER

Network congestion Data corruption Inaccurate search results Minimized CPU utilization

13. What business strategy relies heavily on efcient and secure software implementations? YOUR ANSWER

CORRECT ANSWER

Vendor selection IS staff training https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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High-quality products Web sales

14. What business function benets from both wireless networks and cellular technologies? YOUR ANSWER

CORRECT ANSWER

Corporate hiring standards Consideration of product retirement Product sales support Evaluating technology trends

15. An architect needs to create a multidimensional model on a computer of a proposed construction project in order to demonstrate the functionality and aesthetics of the building. Which hardware component is required to accomplish this task? YOUR ANSWER

CORRECT ANSWER

3-D scanner 3-D projector 3-D printer 3-D monitor

16. A company needs to allow multiple computers to have access to a shared printer. Which type of computer is required to manage the print requests to a shared printer? https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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A laptop computer A client computer A server computer A supercomputer

17. A large online retail store needs a computer system that can quickly process sales orders, inventory, payment, and shipping. Which computer system is required to accomplish these tasks? YOUR ANSWER

CORRECT ANSWER

Personal computer Mainframe computer Supercomputer Handheld computer

18. A large and established client gives your company an inexible list of requirements and expects a formal, systematic, and structured methodology to develop a large-scale and completed deliverable for a xed price and with a scope that will not change appreciably or quickly. Which approach or methodology would be most appropriate?

YOUR ANSWER

CORRECT ANSWER

Component-based development Iterative approach Waterfall approach

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Joint application design

19. Which approach to systems development has a limited emphasis on the planning process and uses prototypes in lieu of predetermined specications? YOUR ANSWER

CORRECT ANSWER

Traditional software development life cycle Computer-assisted software engineering Rapid application development Joint application design

20. A new software project has needs for a rapidly evolving deliverable, constant collaboration with crossfunctional development teams, and close guidance and feedback from clients and experts. Which developmental methodology would a development architect select? YOUR ANSWER

CORRECT ANSWER

Waterfall development End-user development Agile development Spiral development

21. A company has many separate departments that focus on different business aspects and uses data warehouse subsets to hold data specic to each individual department. The company started a new department and created a new subset.

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What is this new subset called? YOUR ANSWER

CORRECT ANSWER

Primary data Data tuple Data mart Secondary data

22. An auto parts manufacturer is creating a new relational database to more accurately identify their customers and vendors. The relational database records shown below are examples from the new database.

Which three attributes are required to make the “Vendor” record accurate? Choose 3 answers 

YOUR ANSWER

CORRECT ANSWER

address_number address_block address_city

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address_zone address_grouping address_state

23. An auto parts manufacturer is creating a new relational database to more accurately identify their customers and vendors. The manufacturer’s database design team decided to use “vendorID” to link a given vendor to a specic product, as illustrated in the diagram shown.

What type of attribute is “vendorID”? YOUR ANSWER

CORRECT ANSWER

Primary key in record “Vendor” Primary key in record “Product” Foreign key in record “Vendor” Master key in record “Product”

24. Amanda has been asked to regularly extract and process databases from many sources into a data warehouse, which will be used by several divisions within the company. Which data type should Amanda recognize is prevented by her data warehouse design? https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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CORRECT ANSWER

Historical External Static Variable

25. A marketing research rm is planning a study involving consumer preferences toward new coffee avors. The company needs to analyze coffee data from the coffee manufacturer, as well as preference data from consumers in order to discover whether certain avors are more or less popular among certain segments of the population. Which database technology would help the company conduct this research project? YOUR ANSWER

CORRECT ANSWER

Business intelligence system utilizing data mining technology Multi-user transactional database that integrates data from various sources Data reporting tool capable of generating ad hoc managerial reports Non-relational analytical platform that can quickly process a large amount of data

26. A marketing manager would like to study customer behavior and how it relates to customer’s purchase products from its online store. Specically, she would like to know which website page the majority of customers spent the most time on, when and where they decided to abandon the shopping cart, and how long (on average) a customer takes to complete a sales transaction. Which database technology supports this study?

YOUR ANSWER

CORRECT ANSWER

Data mining

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Clickstream analysis Cloud-based database Smart Grid service

27. Which telecommunication protocol is used to connect devices in a wireless local area network (LAN)? YOUR ANSWER

CORRECT ANSWER

Bluetooth Wi-Fi Ethernet Token ring

28. With technology trends such as the Internet of Things (IoT), Big Data, Cloud Computing, eCommerce, and mCommerce, the Internet has become a very important and useful aspect of society. To prepare for these trends and aid in technology evolution, a necessary and critical change in telecommunications was the conversion from IPv4 to IPv6. What was the primary reason to convert to IPv6? YOUR ANSWER

CORRECT ANSWER

To enable the Internet to operate at a higher bandwidth To increase the number of available IP addresses To enable the support of Web 3.0 To complete the conversion from analog networking to digital networking

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29. Which tactic defeats a war driver by barring access to your secured wireless network? YOUR ANSWER

CORRECT ANSWER

Using an appropriate security solution, such as WEP or PGP Conguring the access point to accept only specic MAC addresses Regularly resetting the router password Conguring the access point to hide the SSID

30. Interactions between buyers and sellers are often more effective when sellers intimately understand the needs of their customers, and when customers have more information to make important decisions. Thanks to the variety of benecial resources, information, and services made possible by the Internet, such interactions may be highly individualized, and tailored to the buyer’s purchasing capacity, and relative inuence. What is another important advantage of a digital market over a traditional market, from a buyer’s perspective? YOUR ANSWER

CORRECT ANSWER

Information asymmetry Less price discrimination Improved transparency Increased search costs

31. Sasha is an IT engineer at a small online news agency, where 35 employees carry laptops and print to the wireless printer. Several wireless access points are installed in the ceiling at appropriate points throughout the ofce space, though they share the same Service Set Identier (SSID). In fact, an employee can start a large download, and then carry her laptop from one end of the ofce space to the other without losing her connection. Which network topology conguration supports this scenario? https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/825314/assessmentCode/PHGO/testDate/1635684585

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Star topology Token ring topology Mesh topology Bus topology

32. Which two network devices boost Wi-Fi strength for wireless devices in areas of low signal quality? Choose 2 answers  YOUR ANSWER

CORRECT ANSWER

Wireless bridge Wireless access point Access point client Wireless repeater

33. Broadband has enabled data, voice, and video to be combined and transmitted over one network.  What is the name of the standard that allows this convergence between voice and data networks? YOUR ANSWER

CORRECT ANSWER

TCP/IP VoIP IEEE 802.11 Bluetooth

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34. The traditional systems development lifecycle (SDLC) consists of six formal phases. Which phase of the SDLC involves developing the plan for capturing data and producing the output?

YOUR ANSWER

CORRECT ANSWER

System analysis System design System conversion System maintenance

35. A bowling center has implemented a new expensive system in hopes of increasing its clientele. The system stores and tracks patrons’ bowling performance over time and displays for them the extent to which their performance has been improving over time. However, this new system has failed to attract more patrons. During which phase of systems development is this failure discovered? YOUR ANSWER

CORRECT ANSWER

Analysis Documentation Evaluation Support

36. Which tool is appropriate for use in the design phase of information systems development to specify the detailed log...