Workplace Assessment working with diverse people PDF

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Summary

Complete learners workplace practical assessment for certificate IV in Allied health assistance - occupational therapy...

Description

CHC52015 Cluster 2: Workplace Assignment

This assignment will contribute to your final result for the following two (2) units: CHCCOM003 – Develop workplace communication strategies CHCGRP002 – Plan and conduct group activities

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Before completing and submitting this assignment, have you: ☐

Accessed the learning resources in Step 1?

What you have to do In this assessment, you are required to complete Tasks 1, 2 and 3:   

Task 1 – Complete Parts A and B. Task 2 – Complete Parts A and B. Task 3 – This section should be completed in the workplace. The Supervisor Statement attached to this assignment should be completed by your workplace supervisor and submitted with your completed assignment.

How you will be assessed These units are competency based. In order to be deemed competent in these units you must satisfy all elements specific to the units and the essential knowledge and critical aspects of assessment in a range of situations. The assessment has been developed to cover these criteria and your TAFE Digital teacher will review all your work and assess your overall result to deem you competent. Please reference your work. Referencing guides are available in the Guidelines and information area on the OLS.

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 1 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

Task 1 Part A Whilst on work placement, organise a meeting within your organisation of a group of no less than five (5) people (in addition to yourself). As the leader of the group, present the digital communication strategy that you developed in your Cluster 2 written assignment and provide an explanation of its objectives. Seek feedback from the group regarding your strategy, including any recommendations for further development. Also ensure that you apply proper group facilitation skills and address the group dynamics as it evolves (i.e. dealing with group conflict appropriately). NB: Please also attach a copy of your digital communication strategy when submitting this assignment for marking. As part of this task, you must complete an agenda using the template attached at the end of this assignment (include facilities, equipment, objectives and resources. Write down the group contract you had for your meeting).

Part B After the meeting, complete the following: 1. Document a summary of the meeting and the feedback given by the group regarding your digital communication strategy (at least 250 words). In this summary, you must record at least three (3) separate suggestions made by the group regarding further development required for your digital communication strategy. 2. In at least 200 words, reflect on how you felt the meeting went. Were you satisfied with the feedback or not satisfied? Explain why you felt this way. 3. Provide an example of a communication strength you demonstrated during the meeting. 4. Provide an example of a communication weakness you demonstrated during the meeting 5. Provide at least one (1) example of something you would do differently in future meetings based on the meeting you just conducted. Name one (1) strategy you could use to improve this.

Task 2 Part A Whilst on work placement, and in consultation with your supervisor, organise two (2) more group meetings within your organisation of a group of no less than five (5) people (in addition to yourself). You may have some ideas of topics you may want to develop or your supervisor LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 2 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

may suggest ideas. You may want to do a short presentation on your TAFE course, an issue related to your work place or any other topic.

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 3 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

As part of your preparation ensure you: 

Identified the following resource requirements: - financial - human - physical

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Worked collaboratively with groups to plan activities

As part of this task, you must complete an agenda, using the template attached at the end of this assignment, (include facilities, equipment, objectives and resources. Write down the group contract you had for your meeting).

Part B After the meeting, complete the following: 1. Document a summary of the meeting and the feedback given by the group. 2. In at least 200 words, reflect on the three (3) different meetings and discuss what you may or may not do differently next time. Provide at least one (1) example of something you would do differently in future meetings based on the meeting you just conducted. Name one (1) strategy you could use to improve this.

Task 3 This section should be completed in the workplace. You are required to demonstrate the skills listed in the table below during the group meetings you facilitated in Tasks 1 and 2. To show evidence of your ability to complete these tasks, you need to submit the workplace supervisor’s statement provided below. A workplace supervisor provides evidence of your skills in the workplace and completes the ‘Supervisor’s Statement’. The supervisor: 

Needs to be in a position to make informed comment on your performance.

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Consent to be contacted by a TAFE Digital teacher about the process.

Evidence The supervisor should identify and comment on a range of evidence of your skills and knowledge. Suitable evidence could include:

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Direct observation of your skills.

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Questions to demonstrate your knowledge.

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Workplace documents.

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Supervisor report.

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January

2019

Supervisor’s Statement Skill

Evidence/Comments

Student has demonstrated the following skills during the group meetings: Student opened facilitations well and introduced group contract

Student presented their developed digital communication strategy

Student encouraged and sought feedback from all group participants

Student used effective communication strategies

Student closed meetings appropriately – sought feedback on group leadership

Student complied with workplace policies and procedures whilst undertaking their assessment

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 5 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

Student’s name: Organisation’s name: Supervisor’s name: I give consent to be contacted by a TAFE Digital teacher about this evidence process. Supervisor’s signature: Supervisor’s phone number: Supervisor’s email: Date:

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LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January

2019

Agendas

Instructions: The agenda templates on the following pages are to be used as a guide when creating your own agendas. You may use this same format, however, you will need to change the details to suit your own meetings. Please ensure that you complete all sections of the form.

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 7 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

Group 1 Name of facilitator: Meeting time: Meeting date: Meeting location: Group contract/Group agreement:

Objectives of the meeting:

Time/Duration

Agenda Item

E.g. 9:00am

E.g. Welcome

5 minutes

Group contract

Instruction E.g. Welcome and introduction.

Preparation/Resources Required E.g. Hand out of group contract

Group contract and rules for session

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 9 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

Group 2 Name of facilitator: Meeting time: Meeting date: Meeting location: Group contract/Group agreement:

Objectives of the meeting:

Time/Duration

Agenda Item

E.g. 9:00am

E.g. Welcome

5 minutes

Group contract

Instruction E.g. Welcome and introduction.

Preparation/Resources Required E.g. Hand out of group contract

Group contract and rules for session

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 11 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019

Group 3 Name of facilitator: Meeting time: Meeting date: Meeting location: Group contract/Group agreement:

Objectives of the meeting:

Time/Duration

Agenda Item

E.g. 9:00am

E.g. Welcome

5 minutes

Group contract

Instruction E.g. Welcome and introduction.

Preparation/Resources Required E.g. Hand out of group contract

Group contract and rules for session

LA022749, CHC52015-01V02 Cluster 2 Workplace Assignment, CHCCOM003 Ed 5; CHCGRP002 Ed 7 13 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive Version 2, January 2019...