Chcleg 001 PPT. V2. 300617 (for CHC30113) PDF

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CHC30113 Certificate III in Early Childhood Education and Care

CHCLEG001 Work legally and ethically

Version 2_300617

• CHCLEG001 Work legally and ethically • Identifyandrespondtolegalrequirements • Identifyandmeetethicalresponsibilities • Contributetoworkplaceimprovements

TOPIC1–IDENTIFYANDRESPONDTOLEGAL REQUIREMENTS • Identify, access and interpret sources of information about the legal requirements that apply to the work role • Legislationistheactofmakinglaws • Justasyouhavetofollowtherulesandregulationsrequiredforroadsafety whendrivingacar,youarerequiredtofollowtherulesandregulationsthat governcommunityserviceswhenyouareworkinginthecommunityservices sector. • • • • • • •

Theprivacyact Codeofethics/conduct Regulations Dignityofrisk Informedconsent Mandatoryreporting Practitioner/clientboundaries

Whatareyourduties/responsibilitiesasa communityserviceworker? • Asacommunityserviceworker,youhaveanendlessamountof responsibilities.Belowisanoutlineofthemostcommon responsibilitiesyouwillhavewhileworkinginthecommunityservice sector. • Workwithstaffmemberstoensurethesmoothoperationofthedaytodayrunningofthe facilityinaccordancewithpoliciesandprocedures • Contributetoandassistinthedevelopmentand/orevaluationoftheprogram • Assiststaffinthedailyroutineofcaringforpeoplewithdisabilities • Superviseandengageintheactivitiesofgroups • Positivelyinteractwithallclients,promotingtheirconfidence,self-esteemand independence

Identify the scope and nature of own legal rights and responsibilities • Whatisthedutyofcare? • Thefundamentalobligationthatanyoneworkinginthecommunityservice sectorwhateverthetypeofserviceandwhatevertheirrole,istomaintain thehealthandsafetyoftheclient. • Thelegaltermdutyofcarereferstothisobligationandhasmajor implicationsfortheorganisationandoperationofservices.Itis interestingtolookatthedutyofcarenotonlyasitappliestopeoplewith disabilitiesbutalsoinabroadercontext.

Adhere to legal requirements in work practice according to workplace policies and procedures and scope of role • Confidentiality • Confidentialityistheprotectionofpersonalinformation • Thefollowingareexamplesofmaintainingconfidentiality: • Notsharingclientinformationwithothersnotworkingwiththeclient • Ensuringthatclientdetailsarestoredwhentheycannotbeaccessedby unauthorisedpersonse.g.Makingsurethatfilesarelockedandsecure • Makingsurethatanyinformationdisclosedisdonesowiththeexpress permissionoftheclient • Notsharingmedicaldetailswithoutconsent • Notsharingfinancialdetailswithoutconsent

Importanceofconfidentiality • Maintainingconfidentialityisimportantfornumerousreasons. • Oneofthecriticalaspectsofconfidentialityisthatitallowsforabondof trusttobeestablishedbetweentheclient,theworkerandtheorganisation asawhole. • Oncethistrustisestablished,theclientismorelikelytofreelyshare importantinformationwhichwillbenefittheprovisionoftheircare.

Legislationgoverningconfidentiality • AllcommunityserviceworkersneedtobeawarethatthereareState andFederallawsthatcoverconfidentiality.ThefollowingActsrelate toprivacyandconfidentialityofclients. • Healthadministrationact1982

• TheHealthAdministrationActrelatestoanyinformationthatis providedorrecordedwithinthehealthsystem. • Itstipulatesthatinformationcannotbedisclosed,withouttheconsentofthe persontowhomtheinformationrelatesorforthepurposeoflegal proceedings,suchasacourtorderorsubpoenathatallowsaccesstohealth informationonaclient.

Exceptionstothegeneralruleofconfidentiality • Therearefewexceptionstothegeneralruleofconfidentiality,and theyallhavealegalbasis. • Theseinclude: Iftheclienttellsyoutheyhavecommittedaseriouscrime Iftheclientisachildandisbeingabusedorisatriskofabuse Ifyouareconcernedthattheclientmightharmthemselvesorsomeoneelse Ifachildisundertheageof16years,andespeciallyundertheageof14, parentslegallyhavetherighttoknowwhathappensincounselling • Makingrecordsavailabletothepoliceiftheyhaveawarranttoinspect documents • Makinginformationavailableinthecaseofsuspectedorconfirmedphysicalor sexualabuse

• • • •

Recognise potential or actual breaches and report according to organisation procedures • Breachesofconfidentiality • Everycommunityserviceorganisationhasaresponsibilitytokeepclient informationprivateandconfidential • Asaworker,ifyoubelievethatacolleaguehasbreachedconfidentiality youshouldimplementthefollowingprocess: • Checktoseeiftheyhavetheclient’spermissiontoshareinformation • Investigatetheagency’spolicyisregardingbreachesofconfidentialityandfollow theproceduresoutlined • Approachtheworkerandexpressyourconcern • Discussthesituationwithyoursupervisoranddescribeyourobservations • Requeststafftraininginconfidentiality

Breachingprocedures • Ifyoubecomeawarethatoneofyourcolleagueshasindeed breachedconfidentialitythismaycreateanethicaldilemma. • Whilst,theconfidentialityoftheclient,isparamount,peoplerarelywishto seetheircolleaguesdismissedfromtheworkplace.However,itisimportant thatthesituationbediscussedwithyoursupervisorormanager.

TOPIC2–IDENTIFYANDMEETETHICAL RESPONSIBILITIES • Identify, access and interpret sources of information about the ethical responsibilities that apply to the work role AND identify the scope and nature of own ethical responsibilities • Whatdowemeanbyworkplaceethics? • Oneofthemostimportantresponsibilitiesthatweplaceontheleaders oforganisationsisupholdingthehigheststandardsofethicalbehaviour. Inanutshell,thiscomesdowntodoingtherightthingevenwhenthe wrongthingmightalsohavesomeattraction.

Importanceofworkplaceethics • Employersprovideethicalprinciplesfortheworkplacesothatall employeesfollowthesamestandards,regardlessofpersonalvalues anddifferentculturalbackgrounds. • Theprinciplesallowthemtovoicetheiropinionsfreelyandwithoutfear, creatingasenseofbelongingforeachemployeeintheworkplace. • Toimplementeffectiveethicalprinciplesintheworkplace,employers mustsetouttheobjectivesofthecompanyorallyandinwriting.

Guidelines • Ethicalprinciplesintheworkplacecancomeintoquestionwhenan employeeneedstomakeadecision.Adecisionmightinvolve fairness,truthorvaluesintheworkplace. • Itmayconcernalegalmatter,professionalorpersonalconflict.Evenifan employeebelievesthathecangetawaywithadecisionand"noonewill know,"thedecisioncouldinvolveethicalprinciples.Employeesconfused aboutethicalprinciplesintheworkplaceshouldbeabletoturntotheir supervisorsforguidance.

Meet ethical responsibilities according to workplace policies and protocols, and scope of role and recognise potential ethical issues and dilemmas, and discuss with an appropriate person

• Positiondescriptions • Yourjob/positiondescriptiondefinestheresponsibilitiesassociatedwith yourrole.Allworkshouldbeundertakenwithinpositionspecificationsand roleresponsibilitiesasoutlinedinyourpositiondescription. • Asacommunityserviceworker,yourjobroleandresponsibilitiesarevery important.Uponacceptingapositioninaservice,youwillbeprovided withajobdescriptionorpositiondescription. • Onepartofyourpositiondescriptionwillrefertoyouworkingin alignmentwith,oraccordingto,theorganisationsphilosophy,policies andprocedures.

Reviewingworkperformance • Inordertoprovideaqualityservice,earlychildhoodprofessionals needtoreflectontheirpractices.Whatworkedwell?Whatcouldbe improvedfornexttime?HowcouldIdoitdifferently? • Criticalreflectioninvolvesyoureflectingonallaspectsofyourservicefroma differentperspective,orfromsomeoneelse‘sperspective. • Inorderforustotrulyunderstandourclientsandmeettheirneeds,we needtotryandunderstandtheirperspective.

Principlesofethicaldecision-making • Toensurethatthedecisionsyoumakeareethical,thefollowing principlesshouldbeadopted: • Ensureyouunderstandtheguidelines,policiesandproceduresofyour organisation • Ensureyoucomplywithallrelevantlegislation • Ensureyoufollowallrelevantstandardswhichapplytoyourorganisation • Beawareofandadheretoyourorganisationscodeofconduct • Becommittedtoastandardofprofessionalbehaviourandupholdthat standardatalltimes • Exploreallsidesofanethicaldilemmaandconsidertheconsequencesofany actionand/ordecisionsyoumaymake

Recognise own personal values and attitudes and take into account to ensure non-judgemental practice • Beingawareofyouownvaluescanassistyoutoworkmore effectivelywithyourclients. • Thebeliefsyouholdaboutlife,yourselfandpeopleiswhat’sresponsiblefor whoyouare,howyoubehaveandwhoyouwillbecome. • Falsebeliefslimitthehumanpotentialbypreventingapersonfrom achievingwhathecanalreadyachieve • Positivebeliefs,ontheotherhand,canhelpyoutrustyourabilities, achieveyourdreamsandreachthesuccessyoueverwantedto achieve

Use effective problem solving techniques when exposed to competing value systems • Whenworkinginanycommunityservice,includingthechildcare sector,workersmayattimesbeexposedtocompetingvaluesystems whichdifferfromtheirownvalues,ideasandbeliefs • Strategiesthatyoumightusetoresolvesuchproblemsintheworkplace mightinclude: • Clarifyingtheproblemathand • Seekingguidancefromcolleagues • Examiningpolicyandproceduremanuals • Consultingwithyoursupervisorormanager • Attemptingtoseethingsfromtheotherperson’sperspective

Recognise unethical conduct and report to an appropriate person • Unethicalconductisthebehaviourofanindividualwhichisnotin accordancewiththestandardsoftheirprofession. • Examplesofunethicalconductmaybe: • Workerstalkingaboutclientsinpublicsituations • Workersbeingintolerantofclientsfromotherculturesorsayingnegative thingsaboutthemduetoculturaldifferences • Workersarguingorusinginappropriatelanguageinfrontoftheclient

Recognise potential and actual conflicts of interest and take appropriate action • Whatisaconflictofinterest? • Aconflictofinterestisasituationwhenanypersonwhoisinatrusting relationshipwithanotherhasdifferingpersonalorprofessionalinterests. • Themainproblem,whenpresentedwithaconflictofinterest,isthatit maycauseanindividualtoexperiencedifficultiesincarryingouttheir roleinanimpartialmanner. • Evenifnoimproperactionsorunethicalbehavioursresult,aconflict ofinterestmaystillexist.Conflictsofinterestcancreatetensions betweenindividuals.Thetensionsexistbecausethereisdisparity betweenwhatpeoplewanttodoandwhattheyshoulddo

TOPIC3–CONTRIBUTETOWORKPLACE IMPROVEMENTS • Pro-actively share feedback with colleagues and supervisors • Feedbackisgivenonlyforthepurposeofhelpingtheotherpersontoseethe resultofherorhisactionssoheorshemaychoosewhetherornottochange togetadifferentresult. • Objectivefeedbackisanessentialcomponentinthepursuitofoptimal performance.Itisimportantthatyourworkperformanceismonitored andthatyoureceivefeedbackwhichisconstructiveandencouragesyou tostriveforimprovement.

Identify and take opportunities to contribute to the review and development of policies and protocols and identify situations where work practices could be improved to meet legal and ethical responsibilities

• Reviewingworkperformance • Inordertoprovideaqualityservice,communityserviceworkersneedto reflectontheirpractices.Whatworkedwell?Whatcouldbeimprovedfor nexttime?HowcouldIdoitdifferently? • Asacommunityservicesworker,reviewingyourworkperformanceand practicesisacriticalcomponentoftheprovisionofhigh-qualitypractices withinearlychildhoodservices.Allstaffreflectontheirownpractices whenworkingwithintheservice.Criticalreflectionorreflectivepractices focusonimplicationsforequityandsocialjustice.

Reviewingpoliciesandprocedures • Allworkersincommunityservicescaninsomewaycontributetothe reviewofpoliciesandprotocols. • Byprovidinginputaboutthegoalsandneedsofclients,andidentifyinggaps inthesystemorareasofclientservicethatarenotbeingmetandthen communicatingthisinformationtotherelevantauthorities,theycan influenceanychangesthatmayneedtobemade.

Whocancontribute? • Valuablecontributionscanbemadebypeoplesuchas: • • • • • • •

Peoplewithadisability Carersandfamilies Serviceproviders Advocates Caseworkers Representativeorganisations Governmentdepartments

Howcantheycontribute? • Contributingtothereviewprocessmayinvolve: • Attendingmeetings • Writingtorelevantauthorities(Thismighttakeplaceatanorganisationalor governmentlevel) • Reviewingpoliciesandprocedures

SUMMARY • Nowthatyouhavecompletedthisunit,youshouldhavetheskills andknowledgerequiredtoidentifyandworkwithinthelegaland ethicalframeworksthatapplytoanindividualjobrole.

Questions...