FINAL TEST QUESTIONS PDF

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this is a practice of BUS1101 final test....

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Why do employees who participate in planning change efforts tend to have more positive opinions about the change? Select one: a. They have the opportunity to reject the proposed change b. They will have the opportunity to know more than others about the change c. They will be able to convince customers the change was the right thing to do d. They will feel a sense of ownership of planned change and are more likely to be on board Clear my choice

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Artifacts reflecting values of an organization include Select one: a. Mission statements b. An office layout that includes open spaces c. Shared principles d. Executive suites Clear my choice

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The following are tips which allow one to more accurately gauge the culture of a company EXCEPT:

Select one: a. Do your research b. Observe the physical environment c. Ask questions d. Read the mission and value statements Clear my choice

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Executives across the world believe that business has a responsibility to address issues like environmental concerns only so far as the law requires. Select one: True False

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Fayol, Taylor and the Gilbreths presumed that managers were not overseeing manual labor tasks. Select one: True False

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A mission statement serves an important function for organizations as part of the POLC function: Select one: a. Planning b. Organizing c. Leading d. Controlling Clear my choice

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All of the following are characteristics which describe learning organizations EXCEPT: Select one: a. Learning organizations are good at learning from experience b. Some companies choose to conduct formal retrospective meetings to analyze the challenges encountered and areas for improvement c. Learning organizations hire only employees who are willing to learn from past mistakes d. Learning organizations are good at studying customer habits to generate ideas Clear my choice

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In the role of spokesperson, the manager disseminates the organization’s information to the units and departments. Select one: True False

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Companies with an innovative culture are characterized by all of the following EXCEPT: Select one: a. Smaller organization b. Flat hierarchy c. No use for titles d. Status distinctions tend to be downplayed Clear my choice

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An example of a company that is a modular organization is: Select one: a. Toyota b. Nike c. 3M d. Starbucks

A disadvantage of formalization in organization structure is: Select one: a. Decision making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner Clear my choice

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The GRI guidelines are intended to complement GAAP by providing the basis for credibility and precision in financial reporting. Select one: True False

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Exit interviews involve a meeting with the departing employee’s manager. Select one: True False

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The foundation of many capabilities lies in the skills and knowledge of a firm’s stockholders. Select one: True False

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One method some companies use to improve the match between job candidate and the job is personality testing. Select one: True False

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It is more common to see rewards tied to performance indicators as opposed to seniority or loyalty in companies whose cultures are: Select one: a. Aggressive b. Innovative c. Outcome-oriented d. Team-oriented Clear my choice

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A cost-focus strategy is a low-cost, narrowly focused market strategy. Select one: True False

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The type of bias people have depends on their personality. Select one: True False

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Lewin’s change model includes which of the following steps? Select one: a. Develop b. Make sure employees are receptive to change c. Build a coalition d. Inform employees that you are open to new ideas and that the the change may not be permanent Clear my choice

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Within the strategic plans that are decided, divisional and business unit managers do not have considerable freedom to adjust, adapt, and experiment. Select one: True False

Executive leaders do not play a large role in defining organizational culture.

Select one: True False

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A number of things organizations can do prior to change to prepare employees include which of the following? Select one: a. Provide employees with HR support in the event they choose to leave the organization. b. Allow employees to participate c. Effectively communicate the pros and cons of the expected change. d. Unfreeze Clear my choice

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Which of the following is true regarding functional structures? Select one: a. Jobs are based on differences in functions b. Departments include manufacturing, finance, accounting, human resources and information technology c. Each person is trained to do several job functions.

d. Each person handles specific transactions Clear my choice

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Controlling involves ensuring that performance does not deviate from the mission of the organization. Select one: True False

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Organizational change can take the form of which of the following? Select one: a. Structure, strategy, policies, or culture b. Change should be planned on quarterly basis and measured for progress c. Fundamentally, organizational change is a process that involved effective products or services d. Change should moderate so as to not disrupt corporate cultural norms.. Clear my choice

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An example of a company that utilizes the matrix organization successfully is: Select one: a. Starbucks b. Nike c. 3M d. Ben and Jerry’s Clear my choice

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The primary reason managers who start a new job fail, or either voluntarily leave or are fired, report not being able to: Select one: a. Form effective relationship with colleagues b. The company did not have a systematic approach to onboarding c. Did not seek feedback d. Did not gain understanding of whether their behavior fit with the company culture. Clear my choice

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When leaders motivate employees through inspiration, corporate culture tends to be: Select one: a. More supportive and people-oriented b. Competitive and performance-oriented c. People or team-oriented d. Outcome-oriented and competitive Clear my choice

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The main challenge with fact-based objectives is that many firms find future opportunities in markets where there is an existing set of customers. Select one: True False

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Despite potential benefits, the disadvantages of a matrix structure include which of the following? Select one: a. Power struggles or turf wars among managers are lessened, taking away an important source of new ideas and innovation. b. Managers will spend less effort coordinating their work, believing that someone else can pick-up the slack. c. Role ambiguity or role conflict is very low d. There is potential for interpersonal conflict with team members as well as with leaders Clear my choice

Organizational culture is related to the POLC function of: Select one: a. Planning b. Organizing c. Leading d. Controlling Clear my choice

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Assessing performance through financial returns only provides information about how well the organization did prior to the assessment. Select one: True False

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Imagination and improvement emphasize different approaches to creativity. Select one: True False

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The strategy should flow directly from the mission, since the strategy is intended to achieve the mission and satisfy the organization’s vision. Select one: True False

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Empowerment is the process of authorizing an individual to think, behave, take action, and control work and decision making in an organization. Select one: True

False

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Cultures that emerge within different departments, branches, or geographic locations are called: Select one: a. Subcultures b. Countercultures c. Stable cultures d. Bureaucratic cultures Clear my choice

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In an organization in which high-level managers make the effort to involve others in decision making and seek opinions of others, corporate culture tends to be: Select one: a. More supportive and people-oriented b. Competitive and performance-oriented c. People or team-oriented d. Outcome-oriented and competitive Clear my choice

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Goals are typically not set for the organization but for the stakeholders outside the organization. Select one: True False

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In a learning organization, sharing knowledge quickly throughout the organization is the way to make everyone a smart, contributing member. Select one: True False

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In determining stakeholders who should be consulted as strategy is developed, companies often develop an incomplete list. Select one: True False...