MGMT2050 - S1 2021 - Final Exam PDF

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Final exam questions that are asked , good practice for the future as there are no current examples online...

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DIGITAL (ONLINE) EXAM INSTRUCTIONS DEPARTMENT OF MANAGEMENT, MACQUARIE BUSINESS SCHOOL FINAL EXAM:

SESSION 1, 2021

UNIT CODE:

MGMT2050

UNIT NAME:

Staffing Organisations

EXAM DURATION: 2 hours 40 minutes (2-hour exam + 10 minutes reading time + 30 minutes technical time) (WITHIN A 6 HOUR WINDOW: A ‘WINDOW’ EXAM)

INSTRUCTIONS ON EXAM DURATION • •

Breakdown of Total Exam Duration: 2-hour exam + 10 minutes reading time + 30 minutes technical time (for downloading, uploading and submission issues). This exam is designed to be completed in 2 hours 40 mins. That means there is no expectation, and there is no need, to take more than 2 hours 40 mins in total to complete the exam. But please note, you are not timed on when you open the exam questions and when you submit your exam response in Turnitin. This can occur anywhere in the 6-hour window.

GENERAL INSTRUCTIONS ON EXAM RESPONSES AND EXAM SUBMISSION • • •

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Students must type their exam responses into a single Word document. Please use ‘standard’ formatting settings: 12-point font, Times New Roman, single or 1.5 spacing, standard margins. Students must strictly adhere to the word limits set for each exam question. Exam markers will only read up to the word limit for each question and mark accordingly. Students must submit their exam response document by the due time of the scheduled exam window. Please remember: to minimise potential technical issues with uploading to Turnitin, ideally aim to submit your exam response document well before the due time. Late exam submissions will not be marked and will be treated as not submitted. If students are unable to submit their exam responses by the due time, or experience significant issues hindering exam completion, they must submit a Special Consideration application to sit a supplementary exam.

ENSURING ACADEMIC INTEGRITY • •

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This is an open book exam. That means students can consult, for example, the unit’s textbook, related readings, and dictionaries, to support exam completion. However, it is expected that the exam responses that students submit are their own work. That is, in line with the exam questions, aim to demonstrate your understanding of the unit content in your own words. Macquarie University takes the upholding of academic integrity seriously. In taking and submitting this exam, students are agreeing to the following statement: "By taking this exam I affirm that I am the student whose MQ ID has been used to log into iLearn and that I am submitting my own, independent work. I confirm that I am aware of the penalties for academic dishonesty which may include failure in the unit or potentially even expulsion from the University."

Please ensure you follow any other guidance for the exam that your Unit Convenor has provided. Page 1 of 4

MGMT2050 STAFFING ORGANISATIONS EXAM SESSION 1 2021 SPECIFIC EXAM INSTRUCTIONS     

There are 4 questions in this exam. Students must attempt each question. Answer all the questions in one document. Answers must conform to the word limit. This is a mandatory requirement. You do not have to use references. Ensure that you have written your name and student number as it appears on iLearn.  In order to minimise the Turnitin Similarities, do not write each question in your document. Just write Q1 or Question 1.  This exam is worth 30% of your total mark for the unit.

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ANSWER ALL OF THE FOLLOWING QUESTIONS

1. Your company, ‘R2D2 Consultants’ offer services for a large non-for-profit organisation. As part of a recent restructure, you have been asked to prepare an interviewing process to be part of the new recruitment and selection plan for a Social Worker. As part of this task, you must answer the following: a. What kind of interviews do you suggest. Why? Explain your answer. (250 words, 5 marks) b. Do you need to provide questions to cover all the selection criteria? Explain why and provide a sample of 4 questions you recommend to use in your process considering the tasks related to the job (see below). (250 words, 5 marks) c. One of the managers in the not-for-profit organisation suggests you incorporate the following question: ‘This job requires you to work as part of a team so, do you follow any team sports? Do you prefer Soccer or Rugby?’ Do you agree with the manager’s suggestion? Explain why or why not? (250 words, 5 marks) Tasks related to the job role: Social Worker.   

    

acting as a facilitator between clients in need and community services assessing resources for health, welfare, recreation, housing, employment and other community services providing leadership and assistance for the implementation of pilot projects in community development and self-help, and planning and implementing research projects to address client needs, organisational goals and social policy cooperating with community organisations, social agencies and voluntary groups to improve services and develop new services conducting individual and family case interviews to identify the nature and extent of clients' problems assisting clients to understand and resolve problems by providing information, acting as a mediator and referring them to community and self-help agencies monitoring the progress of clients by maintaining contact compiling case records and reports

2. Company ABC hired you as an external consultant as they want to review their recruitment and selection processes. In a meeting with the HR team, while discussing the instruments the organisation uses, Emily, the Senior Manager, suggests that the cognitive ability tests used in the past have been good job performance predictors. However, the company has some concerns regarding the impact of these tests on minority groups. Emily asks you; do you think we can keep using these tests without having discriminatory or ethical concerns? What can we do to ensure a fair but also good predictive process in terms of performance? What would you recommend? (250 words, 5 marks)

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3. You are the owner of a recruitment agency that also provides temporary employment services. One of the services your agency offers is night security guards for local businesses. This morning, you received an email from Karen, the recruitment manager, with the subject ‘URGENT’. In her email, Karen tells you that one of your main clients is threatening to sue you because one of the security guards your company recently placed was caught stealing material from the company during the night shifts. Your client claims this is your responsibility and your agency has been negligent as you hired this individual. What reasonable expectation can your clients have in respect of your services and what can you do to ensure due diligence is met? (250 words, 5 marks)

4. Staffing is as much about rejection as selection. Discuss this in the context of the various selection screening processes covered in this unit. How can this process (selection and rejection) be handled responsibly? (250 words, 5 marks)

End of Exam

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