Module 02 Assignment- ATI Video Case Study on Therapeutic Communication PDF

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Summary

Module 02 Assignment- ATI Video Case Study on Therapeutic Communication
Purpose
1. Identify therapeutic and non-therapeutic communication techniques.
2. Identify congruency between verbal and non-verbal communication.
3. Document the conversation and label the parts of the co...

Description

Module 02 Assignment- ATI Video Case Study on Therapeutic Communication Purpose 1. Identify therapeutic and non-therapeutic communication techniques. 2. Identify congruency between verbal and non-verbal communication. 3. Document the conversation and label the parts of the conversation.

Course Competency 

Apply strategies for safe, effective multidimensional nursing practice when providing basic care and comfort for clients.

Instructions For this assignment, fill out the template provided directly after these instructions.

1. Listen to the ATI video case study called Therapeutic Communication. 2. Record the conversation, indicating the comments made by the nurse and client in the correct columns.

3. Observe and document the verbal and non-verbal communication. 4. Label the verbal and non-verbal communication as therapeutic or non-therapeutic. 5. Provide the rationale for each of the labels (therapeutic or non-therapeutic). 6. Indicate a statement or response that may have been more therapeutic for those believed to be barriers to communication.

7. At the conclusion of the conversation, write a paragraph indicating how you would feel if you were the client in this situation.

Nurse Verbal Therapeutic

She introduced herself and stating why she was there. This will make the pt. feel Comfortable. She also asked his name and date of birth to confirm he is the right patient. This shows some level of professionalism on the nurse and make the patient feel he is with the right person too. The nurse shows some concern by asking the pt. “if he is feeling any better now?”

She let the patient speak without interruption at some point. This shows some sign of respect. For the patient. Non-therapeutic

Alternate Response

Non verbal Therapeutic

She was not paying full attention to the pt.by asking the same question twice. She lacks empathy for the patient situation. She also gave false reassurance by telling the pt. not to worry, things will get better soon. She gave advice by telling the patient to think of something else but ignore the patients’ feelings. she brought personal experience into the conversation by saying “I felt the same way when I lost my father”. Rationale: Active listening is crucial when dealing with patient because, it makes them feel comfortable to express their feelings more. Giving false reassurance can also jeopardize the trust between the pt. and the nurse my response to the client would be: Pay full attention to what the client has to say, give more room tom open ended question, make eye contact during the conversation, lean toward him to show he is not alone at that moment. I will also show empathy by saying I am sorry for your loss. What coping techniques have you tried at this time? I did not think I see any therapeutic communication the nurse did.

Non-therapeutic She raises her eyebrows and looking away to some crucial part of the conversation instead of maintaining eye contact with the patient when he was expressing his feelings, she was speaking and showed disinterest in what the patient had to say.

Alternate Response

The nurse should have maintained eye contact, She should have leaned close to the patient when he was deeply expressing his feeling, touch the patient hand to show sign of empathy.

Module 02 Assignment- ATI Video Case Study on Therapeutic Communication Rubric Total Assessment Points - 45

Levels of Achievement Criteria Verbal and NonVerbal Communication (10 Pts)

Therapeutic or Non-Therapeutic Communication (10 Pts)

Emerging

Proficiency

Mastery

Verbal and nonverbal communication is correctly identified and rationale for identification is vague.

Verbal and nonverbal communication is correctly identified and rationale for identification is reasonable.

Verbal and nonverbal communication is correctly identified and rationale for identification is complete.

Verbal and nonverbal communication is correctly identified and rationale for identification is thorough.

Points - 0-7

Points - 8

Points - 9

Points - 10

Therapeutic or nontherapeutic communication is correctly identified and rationale for identification is vague.

Therapeutic or nontherapeutic communication is correctly identified and rationale for identification is reasonable.

Therapeutic or nontherapeutic communication is correctly identified and rationale for identification is complete.

Therapeutic or nontherapeutic communication is correctly identified and rationale for identification is thorough.

Points – 0-7

Points – 8

Points - 9

Points - 10

The alternate

The alternate response provided is reasonable and/or mostly related to the

The alternate response provided is complete and related to the conversation in the

The alternate response provided is in-depth and explicitly related to the conversation in

Alternate Response response provided is (10 Pts)

Competence

vague and/or incomplete.

Points – 0-7

Additional Paragraph (10 Pts)

Spelling and Grammar (5 Pts)

conversation in the case study. Points - 8

case study.

the case study.

Points - 9

Points – 10

The additional paragraph provided vague and/or seldom relates back to the conversation in the case study.

The additional paragraph provided is reasonable and occasionally relates back to the conversation in the case study.

The additional paragraph provided is sufficient and relates back to the conversation in the case study.

The additional paragraph provided is comprehensive and skillfully relates back to the conversation in the case study.

Points: 0-7

Points: 8

Points: 9

Points: 10

Numerous spelling and grammar errors, which detract from the audience's ability to comprehend material.

Some spelling and grammar errors, which detract from the audience's ability to comprehend material.

Few spelling and grammar errors.

Minimal to no spelling and grammar errors.

Points: 0-2

Points: 3

Points: 4

Points:5...