Session 6 - Change Management notes - DR KEVIN TANG PDF

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Change Management notes - DR KEVIN TANG...

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Prioritize tasks for during the intervention.

Types of Intervention: Intervention is purposelly disrupting the status quo in order to move into a more effective state. Experts are sourced when there is an urgent need to deliver a solution. Eight Principles that can influence a group decision for change: 1. If the group is to be used as a medium for change, those people who are to be changed and those who are to exert influence for change must have a strong sense of belonging to the same group. 2. The more attractive a group is to its members, the greater the influence it will exert over its members. 3. A group has most influence over those matters that attract members to it. 4. the greater the prestige of the group member in the eyes of the other group members , the greater the influence that member can exert. 5. Efforts to change individual members or sub parts of a group which, if succesful, would have the effect of making them deviate from the norms of the grroup will encounter strong resistance.

Issues for making the group a target for change. Classification of intervetions based on focal issues Human Process Technological structural Human Resources Strategic issues Organisations can be compared to each other on different levels, individuals, organisational, strategies, Depth refers to which issues will be attended to and when....