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Essentials of Organizational Behaviour, Cdn. Ed. (Robbins) Chapter 13 Power and Politics 1) Which one of the following is not implied in the definition of power? A) influence B) potential C) dependency D) actualization E) control Answer: D Explanation: D) Power refers to a capacity that A has to influence the behaviour of B so B acts in accordance with A's wishes. However, A can have power over B only if A controls something B desires. Someone can thus have power but not use it; it is a capacity or potential. Probably the most important aspect of power is that it is a function of dependency. Diff: 1 Type: MC Page Ref: 245-246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.1 Define power. 2) Power is a function of ________. A) goal congruency B) realization C) inheritance D) dependence E) altruism Answer: D Explanation: D) Power is a function of dependence. Diff: 1 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.1 Define power. 3) Which of the following statements is true regarding power? A) A is said to have power over B if B controls something that A desires. B) The greater A's dependence on B, the greater A's power in the relationship. C) If A has the capacity to influence the behaviour of B, then A is said to have power over B. D) A can have power over B only if A is B's leader. E) A can have power over B only when A and B have similar goals. Answer: C Explanation: C) If A has the capacity to influence the behaviour of B then A is said to have power over B. The most important aspect of power is that it is a function of dependency. The greater B's dependence on A, the greater A's power in the relationship. Diff: 2 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.1 Define power. 1 Copyright © 2018 Pearson Canada Inc.

4) For power to exist, one person must have control over ________. A) people B) property C) knowledge D) finances E) all of the above Answer: E Explanation: E) For a power situation to exist, one has to have some control over resources that others value. Diff: 1 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.1 Define power. 5) Which of the following terms best represents a point of difference between power and leadership? A) control B) potential C) cognitive dissonance D) goal compatibility E) negative affect Answer: D Explanation: D) Power does not require goal compatibility, merely dependence. Leadership, on the other hand, requires some congruence between the goals of the leader and those being led. Diff: 2 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 6) Leadership requires ________. A) congruence between the goals of the leader and those being led B) focus on tactics for gaining compliance C) a dependency of those being led on the leader D) followers who share behavioural traits with their leaders E) a dependency of the leader on those being led Answer: A Explanation: A) Power does not require goal compatibility, merely dependence. Leadership, on the other hand, requires some congruence between the goals of the leader and those being led. Diff: 1 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power.

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7) Leadership focuses on the ________. A) importance of lateral and upward influence patterns B) elimination of dependency in relationships C) downward influence of a leader on his or her followers D) ways to increase a leader's following E) resolution of conflicts among followers Answer: C Explanation: C) One difference between power and leadership relates to the direction of influence. Leadership focuses on the downward influence on followers. It minimizes the importance of lateral and upward influence patterns. Power does not. Diff: 1 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 8) Unlike leadership research, research on power tends to focus on ________. A) individual styles in using power B) strategies for goal attainment C) tactics for gaining compliance D) the administration of rewards E) gaining dependency Answer: C Explanation: C) Research on power focuses on tactics for gaining compliance. It goes beyond the individual as the exerciser of power because groups as well as individuals can use power to control other individuals or groups. Diff: 2 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Analytical LO: 13.2 Contrast leadership and power. 9) Unlike power, leadership requires a significant degree of goal compatibility. Answer: TRUE Explanation: Power does not require goal compatibility, merely dependence. Leadership, on the other hand, requires some congruence between the goals of the leader and those being led. Diff: 1 Type: TF Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 10) Power does not require goal compatibility. Answer: TRUE Explanation: Power does not require goal compatibility, merely dependence. Leadership, on the other hand, requires some congruence between the goals of the leader and those being led. Diff: 2 Type: TF Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 3 Copyright © 2018 Pearson Canada Inc.

11) Leadership focuses on the lateral and upward influence patterns. Answer: FALSE Explanation: Leadership focuses on the downward influence on followers. It minimizes the importance of lateral and upward influence patterns. Diff: 1 Type: TF Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 12) Contrast leadership and power. Answer: Power does not require goal compatibility, merely dependence. Leadership, on the other hand, requires some congruence between the goals of the leader and those being led. A second difference relates to the direction of influence. Leadership focuses on the downward influence on one's followers. It minimizes the importance of lateral and upward influence patterns. Power does not. Still another difference deals with research emphasis. Leadership research, for the most part, emphasizes style. It seeks answers to such questions as: How supportive should a leader be? How much decision making should be shared with followers? The research on power encompasses a broader area and focus on tactics for gaining compliance. Power can be used by groups as well as by individuals to control other individuals or groups. Diff: 3 Type: ES Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.2 Contrast leadership and power. 13) The two general groupings of power are ________. A) informational and personal B) formal and informal C) informal and legitimate D) personal and formal E) direct and indirect Answer: D Explanation: D) The bases or sources of power are divided into two general groupings, formal and personal. These two groupings are then broken down into more specific categories. Diff: 1 Type: MC Page Ref: 246 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power.

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14) ________ power is based on the fear of the negative results from failing to comply. A) Legitimate B) Coercive C) Punitive D) Referent E) Abusive Answer: B Explanation: B) The coercive power base depends on fear of the negative results from failing to comply. It rests on the application, or the threat of application, of physical sanctions such as the infliction of pain, frustration through restriction of movement, or the controlling by force of basic physiological or safety needs. Diff: 1 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 15) At the organizational level, if Jenn can dismiss, suspend, or demote Colby, assuming Colby values his job, Jenn has ________ power over Colby. A) reward B) legitimate C) coercive D) expert E) referent Answer: C Explanation: C) The coercive power base depends on fear of the negative results from failing to comply. At the organizational level, A has coercive power over B if A can dismiss, suspend, or demote B, assuming B values his or her job. Diff: 3 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 16) When a bank robber points a gun at a bank employee, his base of power is ________. A) coercive B) referent C) positional D) authoritative E) expert Answer: A Explanation: A) The coercive power base depends on fear of the negative results from failing to comply. It rests on the application, or the threat of application, of physical sanctions such as the infliction of pain, frustration through restriction of movement, or the controlling by force of basic physiological or safety needs. The bank teller is forced to comply. Diff: 2 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 5 Copyright © 2018 Pearson Canada Inc.

17) Larry can assign Oliver work activities that Oliver finds unpleasant. Larry possesses ________ power over Oliver. A) reward B) expert C) legitimate D) coercive E) referent Answer: D Explanation: D) The coercive power base depends on fear of the negative results from failing to comply. If A can assign B work activities B finds unpleasant or treat B in a manner B finds embarrassing, A possesses coercive power over B. Diff: 3 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 18) Your colleagues at work are constantly talking about the vice president in your region. He is perceived throughout the organization as a ruthless man who is not to be antagonized. It is necessary for you to bring him a report, and you are very nervous about having to deal with him. The vice president's major base of power seems to be ________. A) reward B) coercive C) referent D) expert E) personal Answer: B Explanation: B) The coercive power base depends on fear of the negative results from failing to comply. It rests on the application, or the threat of application, of physical sanctions such as the infliction of pain, frustration through restriction of movement, or the controlling by force of basic physiological or safety needs. Diff: 3 Type: MC Page Ref: 247 AACSB: Reflective thinking Quest. Category: Application LO: 13.3 Describe the five bases of power.

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19) The opposite of coercive power is ________ power. A) referent B) reward C) legitimate D) charismatic E) expert Answer: B Explanation: B) The opposite of coercive power is reward power, with which people comply because it produces positive benefits; someone who can distribute rewards others view as valuable will have power over them. These rewards can be either financial, such as controlling pay rates, or nonfinancial, including recognition or promotions. Diff: 1 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 20) If your superior tells you that she will offer you a raise provided you perform additional work beyond the requirements of your job, she is exercising ________ power. A) legitimate B) coercive C) reward D) personal E) reflective Answer: C Explanation: C) The opposite of coercive power is reward power, with which people comply because it produces positive benefits; someone who can distribute rewards others view as valuable will have power over them. These rewards can be either financial, such as controlling pay rates, or nonfinancial, including recognition or promotions. Diff: 2 Type: MC Page Ref: 247 AACSB: Reflective thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 21) You know that the vice president has the authority to accept or reject your report. This is part of his ________ power. A) reward B) coercive C) expert D) legitimate E) personal Answer: D Explanation: D) Legitimate power represents the formal authority to control and use organizational resources based on structural position in the organization. Diff: 2 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 7 Copyright © 2018 Pearson Canada Inc.

22) Legitimate power is based on ________ in the organization. A) the ability to provide rewards B) interpersonal trust C) structural position D) expert knowledge E) respect and admiration Answer: C Explanation: C) In formal groups and organizations, probably the most common access to one or more of the power bases is through legitimate power. It represents the formal authority to control and use organizational resources based on structural position in the organization. Diff: 1 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 23) Which of the following types of power requires acceptance of the leader's authority by members of the organization? A) referent B) coercive C) legitimate D) expert E) charismatic Answer: C Explanation: C) Legitimate power is broader than the power to coerce and reward. Specifically, it includes members' acceptance of the authority of a position. Diff: 1 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 24) The power that the college dean has been granted by the university over the faculty is referred to as ________ power. A) academic B) positional C) legitimate D) referent E) charismatic Answer: C Explanation: C) Legitimate power represents the formal authority to control and use organizational resources based on structural position in the organization. It includes members' acceptance of the authority of a position. A college dean holds legitimate power. Diff: 2 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 8 Copyright © 2018 Pearson Canada Inc.

25) Which of the following statements is true regarding legitimate power? A) Legitimate power develops out of admiration of another and a desire to be like that person. B) Legitimate power comes from an individual's unique characteristics. C) Legitimate power is broader than the power to coerce and reward. D) Celebrities who endorse products in commercials wield legitimate power over people. E) Legitimate power is a type of personal power. Answer: C Explanation: C) In formal groups and organizations, probably the most common access to one or more of the power bases is through legitimate power. It represents the formal authority to control and use organizational resources based on structural position in the organization. Legitimate power is broader than the power to coerce and reward. Diff: 2 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 26) Most of us follow our doctor's advice because our doctor has ________ power. A) legitimate B) reward C) referent D) expert E) coercive Answer: D Explanation: D) Expert power is influence wielded as a result of expertise, special skill, or knowledge. As jobs become more specialized, we become increasingly dependent on experts to achieve goals. It is generally acknowledged that physicians have expertise and hence expert power: Most of us follow our doctor's advice. Diff: 2 Type: MC Page Ref: 247 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 27) Which of the following types of power can be categorized as personal power? A) coercive B) legitimate C) reward D) referent E) positional Answer: D Explanation: D) Personal power comes from an individual's unique characteristics. There are two bases of personal power: expert power and referent power. Diff: 1 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power.

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28) ________ power is based on identification with a person who has desirable resources or personal traits. A) Coercive B) Legitimate C) Referent D) Expert E) Reward Answer: C Explanation: C) Referent power is based on identification with a person who has desirable resources or personal traits. If I like, respect, and admire you, you can exercise power over me because I want to please you. Diff: 1 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 29) Your immediate supervisor is a nice person. He helps you solve your problems and gives valuable advice. You admire your supervisor and aspire to become like him. The power that your supervisor possesses over you is known as ________ power. A) transactional B) coercive C) expert D) reward E) referent Answer: E Explanation: E) Referent power is based on identification with a person who has desirable resources or personal traits. Diff: 1 Type: MC Page Ref: 248 AACSB: Reflective thinking Quest. Category: Application LO: 13.3 Describe the five bases of power.

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30) John is good with numbers, but he wasn't sure what he wanted to study in college. During his senior year in high school he had a math teacher, Mr. Roury. John liked his teaching style and got interested in numbers. He also joined the Math Club to spend more time with Mr. Roury. As a result, John went on to study math and later engineering in college, and today tells his kids that he owes his career to Mr. Roury. Mr. Roury exhibited ________ power over John. A) positional B) referent C) coercive D) reward E) legitimate Answer: B Explanation: B) Referent power is based on identification with a person who has desirable resources or personal traits. If a person is respected and admired he can exercise power and influence over others that desire to please him. John admired Mr. Roury and wanted to please him, which influenced his career choice. Diff: 3 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power. 31) Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have ________ power. A) coercive B) referent C) expert D) legitimate E) reward Answer: B Explanation: B) Referent power develops out of admiration of another and a desire to be like that person. It helps explain, for instance, why celebrities are paid millions of dollars to endorse products in commercials. Diff: 2 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Application LO: 13.3 Describe the five bases of power.

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32) Of the bases of power, research indicates that ________ power is most effective. A) personal B) coercive C) reward D) legitimate E) positional Answer: A Explanation: A) Of the three bases of formal power (coercive, reward, legitimate) and two bases of personal power (expert, referent), research suggests pretty clearly that the personal sources of power are most effective. Diff: 2 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Analytical LO: 13.3 Describe the five bases of power. 33) Which of the following types of power is most likely to be negatively related to employee satisfaction and commitment? A) expert power B) reward power C) legitimate power D) coercive power E) referent power Answer: D Explanation: D) The coercive power base depends on fear of the negative results from failing to comply. It is negatively related to employee satisfaction and commitment. Diff: 1 Type: MC Page Ref: 248 AACSB: Analytical Thinking Quest. Category: Concept LO: 13.3 Describe the five bases of power. 34) Which of the five sources of power is most likely to negatively affect an employee's job satisfaction? A) reward B) legitimate C) coercive D) expert E) referent Answer: C Explanation: C) Research has shown that coercive power is negatively related to employee satisfaction and commitment. Diff: 1 Type: MC Page Ref: 248 AACSB: Analytical Think...