Assessment Task 2 bsbstr601 PDF

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Assessment Task 2Skills TestPrepared by:Name: Wilson GoStudent ID: 1030Activity 1: Identify Opportunities for ImprovementIntroduction to the Project'Aussie Rural Products Pty. Ltd' is a company that sells groceries online. The company only sells things from rural Australia. 'Aussie Rural Shop' is an...

Description

Assessment Task 2 Skills Test

Prepared by: Name: Wilson Go Student ID: 1030

Activity 1: Identify Opportunities for Improvement

Introduction to the Project 'Aussie Rural Products Pty. Ltd' is a company that sells groceries online. The company only sells things from rural Australia. 'Aussie Rural Shop' is an online gateway that is available 24 hours a day, seven days a week to interest-based clients. It's a virtual online marketplace that makes grocery shopping simple. ‘Aussie Rural Products’ is committed to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. They want to address the issues identified based on the analysis of performance reports and variances from organisational plans. They have given the responsibility to the Operations Manager of the organisation to manage and promote innovation and continuous improvement throughout the organisation and find innovative solutions to the issues identified.

The main body of the report covering the following topics: 1. Two areas of improvement  

Due to product availability, customers are unable to obtain all of the things they have ordered. This is due to a lack of an effective inventory management system. The average delivery time exceeds expectations. This is due to insufficient supply chain and distribution system tracking.

2. Data and information supporting areas for improvement in supply chains and operational and service systems   

After investigating the fundamental cause of diminishing profitability, it was discovered that the following factors are to blame: Increasing costs of the supply chain and distribution system as a result of rising fuel prices and inaccurate delivery vehicle tracking. Increased product waste as a result of poor inventory management.

The products are acquired based on predicted sales, rather than a review of previous month's sales. This results in either over- or under-purchasing. As a result, there is either wastage or product unavailability. The company lacks an automated inventory management system capable of analyzing product procurement requirements.

3. Improvement needed and opportunities based on the gap analysis conducted Improvement needed Better customer service and communication Increase in stock availability Improved logistics and distribution system

Opportunities E-commerce development Increase in supplier chain and options Involve better logistic companies

4. Recommendation on the inventory management system and distribution tracking system based on the analysis of supply chains and operational, product and service delivery systems that would best suit the company     

Set minimum stock levels Understand your supply chain Get flexible with your SKUs Move slow-moving and obsolete inventory out! Minimize shrinkage

Bonus: Choose the right inventory management software 5. Changing trends and opportunities relevant to the inventory management and distribution tracking Cloud innovation speeds up.       

Web of Things a 'return to development' gas pedal. Multi-warehousing efficiencies. More boundless outsider planned operations. Stock examination goes standard. Stock determining. Distribution center mechanization. Associated omnichannel administrations

6. Strategies to monitor and evaluate performance and sustainability systems and processes related to inventory management and distribution tracking To gauge execution in stock administration, perhaps the most widely recognized metric to utilize is the "quantity of stock turns." This number is determined utilizing the proportion of the worth of bought stock to the worth of stock available. The measurement, number of stock turns, expects to gauge the development of stock. A stock audit should be possible utilizing one of two normal strategies. One is a "cycle count." This implies actually counting a little example of your stock to ensure the data in your framework is precise. This is regularly done every day or week after week. A second, additional tedious methodology is an actual count.

Stock administration methods       

Mass Shipments. ABC Inventory Management. Delay purchasing. In the nick of time (JIT) Transfer. Outsourcing and Cross-docking. Cycle Counting.

Summary and Review The association is needed to comprehend the significant issues that are making unsettling influences client assistance. Those are illustrated as absence of stock accessibility and slow conveyance and conveyance from the strategies to clients. The association need to carry out suitable imaginative techniques to beat this test through propelling E-Commerce framework and correspondence stage with clients.

Glossary Just in Time, or JIT, is a stock administration technique wherein merchandise are gotten from providers just as they are required. The principle objective of this strategy is to decrease stock holding expenses and increment stock turnover.

References https://6river.com/how-to-increase-supply-chain-efficiency/ (Accessed on 05/01/22) https://www.clearpointstrategy.com/gap-analysis-template/ (Accessed on 05/01/22) https://redstagfulfillment.com/5-ways-improve-inventory-management/ (Accessed on 05/01/22) https://www.onupkeep.com/answers/asset-management/measure-inventory-management/ (Accessed on 05/01/22)

Activity 2: Consult and seek advise from stakeholders regarding identified opportunities for improvement

Part A – Interactive presentation PPT slide attached

Part B – Discussion with the stakeholders Template 2 How did you support the testing and trailing of new ideas? There are three vital ways to deal with creating groundbreaking thoughts: • Breaking old reasoning examples. • Making new associations. • Getting new points of view. Test advertising is a significant part of the item improvement process that assists us with gathering and comprehend client input. It guarantees there are individuals who need the item and gives us basic data that empowers calibrating item execution and send off plans before a full-scale send off How did you capture insights, experiences and ideas for improvements? 1. Identify the need for change: The initial phase in the BPI interaction is to recognize the requirement for change. A valuable method for finding improvement openings is by directing a cycle review. The review will distinguish recent concerns or expected dangers for your organization. From the review report you will actually want to focus on your areas for business improvement. At this stage, you ought to likewise survey what each cycle means for your association, assets and partners (workers, clients, understudies, accomplices, providers, and so forth) 2. Analyze current process: Whenever you have concluded which process you will further develop you want examine the current method. This way you can completely comprehend the interaction from A-Z and set practical improvement targets. Despite the apparatus you decide for investigation (process planning, functional reviews, cause/impact examination, and so on) 1. Obtain commitment and support: The third step in the process is to request senior administration responsibility. This is potentially the absolute most significant component in the process as the accomplishment of the venture relies on administrative help. At this stage you really want to plainly introduce the need for change and what it means for the association. It is essential that administration comprehends the requirement for change to

guarantee they will uphold proposals. As cycle improvement can be time and asset escalated upper-administration support is an absolute necessity. 3. Create improvement strategy: The third step in the process is to request senior administration responsibility. This is potentially the absolute most significant component in the process as the accomplishment of the venture relies on administrative help. At this stage you really want to plainly introduce the need for change and what it means for the association. It is essential that administration comprehends the requirement for change to guarantee they will uphold proposals. As cycle improvement can be time and asset escalated upper-administration support is an absolute necessity.

Meeting Agenda Template Develop appropriate innovative strategies for business 28/12/2021 Time 10am Host Location Meeting Room

Meeting name Date of meeting Meeting facilitator

Meeting Objectives Develop appropriate innovative strategies for business Attendees Name Stefany Sanzo Jennifer Atkinson Chris Hemsworth

Department CRM Marketing CRM

Email [email protected] [email protected] [email protected] m

Meeting Agenda Topic Main issues with organization and its performance How to overcome identified challenges How to review and monitor its performance and process

Prework preparation

Owner Host Host Host

Phone 0411790755 0426510912 0419612613

Time 25 minutes 10 minutes 10 minutes

Description Internal and external performance report Finance report Identified issues within organization list

Prepared by Host Host Host

Meeting Minutes Meeting name Date of meeting Meeting facilitator

Develop appropriate innovative strategies for business 28/12/2021 Time 10am Host Location Meeting Room

Meeting Objectives Develop appropriate innovative strategies for business Attendees Name Stefany Sanzo Jennifer Atkinson Chris Hemsworth

Department CRM Marketing CRM

Email [email protected] [email protected] [email protected] m

Meeting Agenda Topic Main issues with organization and its performance How to overcome identified challenges How to review and monitor its performance and process Action Items Action Internal and external audit Identification of auditing requirements Standards and legislative compliance

Owner Host Host Host

Next meeting If applicable Date of meeting 04/01/2022 Time Meeting facilitator Host Location Objective: Review and amend audit strategies

Activity 3: Implement innovative practices Template 4

Phone 0411790755 0426510912 0419612613

Owner Host Host Host

Time 25 minutes 10 minutes 10 minutes

Time 30 minutes 15 minutes 15 minutes

10am Meeting Room

Implementation plan 1 – Process 1: Automated inventory management system Activities Objectives KPIs Timeframes Review CRM system Suitable client Further developed client 2 weeks request profile profiles and data stockpiling creation Review Empower better Successful correspondence 2 weeks communication correspondence and and data offering to clients platform data sharing Advance E-business Better layout of the Easy and clear layout of the 2 weeks stage and item E-Commerce system E-commerce system accessibility Amend order Empower Clear blueprint of request 2 weeks platform progression of stage request stage

Implementation plan 2 – Process 2: Distribution system tracking Activities Objectives KPIs Review average Distinguish what amount of Develop set time for delivery timeframe time it regularly requires for delivery clients to accept their stock Identify the reason Wipe out possible triggers Dispose of potential why delays occur and factors affecting late elements causing appropriation late conveyance Look for alternative Find alternative logistics Have various logistics if possible choices and choices with strategies Comparison with Find better strategies with Improved delivery quotation from better quality and time and quality up different logistics conveyance time span to 30%

Timeframes 1 Month

1 Month

1 Month

1 Month

Template 5 Communication Plan 1: Process 1: Automated inventory management system Communication Communication medium Person Timeframes activities responsible Foster client visiting Internet talking stage in the IT Manager Month

stage to pose inquiries about items Permit clients to share their inputs on the web Advance SNS and social media usage to customers

site made by IT experts Online criticism stage in the site made by IT experts

IT Manager

Month

SNS and social medias

IT Manager and Marketing Manager

Month

Communication plan 2 – Process 2: Distribution system tracking Communication Communication Person activities medium responsible Foster client talking stage Web based talking stage IT Manager to pose inquiries about in the site made by IT items experts IT Manager Empower web based Web based following stage in the site made by global positioning IT experts framework to pursue where their items are Web based following IT Manager Give gauge conveyance stage in the site made by time period to illuminate IT experts clients in regards to their item

Timeframes 1 Month

1 Month

1 Month

Template 6: Transition Plan 1: Process 1: Automated inventory management system Action Objectives KPIs Develop thorough Limit slip-ups and time- Less slip-ups made planning squandering during during project taking project care of period Budget efficiency Effective use of budget Allow advanced increased up to 30% and finance control budgeting Empower time for Prepare organization to No confusion or delay testing in testing new transition period in schedule web-based framework and programming Instruct representatives Fittingly prepare No confusion or delay and laborers with new laborers to deal with in schedule changes their own undertaking

Timeframes 1 Month

1 Month 1 Month

1 Month

Transition Plan 2: Process 2: Distribution system tracking Action Objectives KPIs Develop thorough Limit slip-ups and Less slip-ups made planning time-squandering during project taking during project care of period Allow advanced Effective use of Budget efficiency budgeting budget and finance increased up to 30% control Empower time for Prepare organization No confusion or delay in schedule testing in testing new to transition period coordinated operations and conveyance administrations Illuminate clients Prepare organization No confusion or earlier changes so to transition period delay in schedule they will know what's in store

Timeframes 1 Month

1 Month

1 Month

1 Month

Template 7 Contingency Plan Process 1 – Automated inventory management system Potential contingencies The risk associated with Mitigation strategies each contingency Unexpected error in online Diminished by and large Routine checking and system income and productivity surveying of the framework Absence of client Reduced overall revenue Illuminate clients earlier comprehension and interest and profitability changing new framework in new framework Poor efficiency in conducting Reduced overall revenue Routine monitoring and product orders and and profitability reviewing of the system communication Contingency Plan Process 2: Distribution system tracking Potential contingencies The risk associated with each contingency Decreased generally income Delayed logistics and and productivity delivery time Customer complaint increase Reduced overall revenue and profitability Poor communication

Reduced overall revenue

Mitigation strategies Routine checking and looking into of the framework Routine observing and checking on of the framework Foster own correspondence

between logistics and organisation itself

and profitability

stage between the planned operations and the association to limit delay in help arrangement

Template 8 Risk management process 1 – automated inventory management system Potential risk to change management

Risk assessment Likelihood

Consequence

Rating

Lack of employee participation

Mild

Helpless instruction level and absence of comprehension Poor communication level

Mild

Reduced overall revenue and profitability Poor performance in organisation

Insufficient funding expenditure

Risk priority

Risk controls

High

High

High

High

Careful instruction arrangement and preparing to permit adequate information headway

Mild

Poor performance in organisation

High

High

Moderate

Reduced overall revenue and profitability

High

High

Risk management Process 2: Distribution system tracking

Routine checking and surveying of the framework Routine checking and surveying of the framework

Potential risk to change management

Risk assessment Likelihood

Consequence

Rating

Delayed logistics and delivery time Customer complaint increase Helpless correspondence among operations and association itself Delayed logistics and delivery time

Mild

Reduced overall revenue and profitability Reduced overall revenue and profitability Reduced overall revenue and profitability

Mild Mild

Moderate

Reduced overall revenue and profitability

Risk priority

Risk controls

High

High

High

High

High

High

High

High

Routine monitoring and reviewing of the system Routine monitoring and reviewing of the system Foster own correspondence stage between the operations and the association to limit delay in help arrangement Routine monitoring and reviewing of the system

Template 9 Cost benefit analysis Cost and benefits Costs Benefits Difference between costs and benefits

Inventory management system $56,000 $53,690 $2,310

Distribution system tracking $22,000 $21,000 $900

Template 10 Schedule for evaluation and continuous improvement process 1 Evaluation activities Timeframe KPIs Routine monitoring and review of Quarterly Improved performance of performance organization Budget expenditure monitoring Quarterly Better expenditure control Education and internal audit Quarterly Expert workers IT framework audit and correct with Quarterly IT framework progressing update necessities properly Schedule for evaluation and continuous improvement process 2 Evaluation activities Timeframe KPIs Training on drivers and deliverers Quarterly Drivers understand their duties Communication strategies Quarterly Correspondence level implementation improved among association and coordinated operations Normal circulation gauge survey Quarterly Average delivery time reduced by 30% Monitor and identify hazards Quarterly Eliminate potential risks that will contribute in delay

Activity 4: Develop workplace culture and tools for continuous improvement, innovation and learning Part A – Establish systems and processes for continuous improvement, innovation and learning Template 11 Establish systems and processes for continuous improvement, innovation and learning Areas for improvement: • Clients can't get every one of the items they have requested because of the inaccessibility of items. This is because of the absence of an improper arrangement of stock administration. • The normal conveyance times are longer than anticipated. This is because of deficient following of the production network and dissemination framework. Proposed systems and Explanation of how each KRAs and KPIs for each processes proposed system and process proposed system and process will promote continuous innovation and learning Foster client talking stage to Minimise mistakes and...