BUS-X204 Routine Message Assignment PDF

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Download BUS-X204 Routine Message Assignment PDF

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Recipient: [email protected] Subject: Refund Request Dear Team of SongThrong, I am a subscriber of your program, however, I would like to request a refund. I have been very captivated by the music streaming service that you have provided. In order to favor my interest, I have prepaid for an entire year membership with a fixed fee and my membership ID is KJ2001. Sadly, I have been overwhelmed with the unreliable service for the past two months. The service has been down for at least twelve days each month and I have been keeping the record of it. I am able to provide evidence of the unreliable service that I have kept track of if needed. I understand that the tech team has been trying to fix the problem and solve this situation. Unfortunately, the issue has not been solved. There are still ten months left for my subscription , and I was not satisfied with the two months of service that I experienced. Therefore, I would like to request a full refund of $119.88 for my prepaid subscription. I understand the technical difficulty that you are experiencing and I respect the trouble shooting team. Although the unreliable service has disappointed me, I believe that your service will evolve in the future. I hope that you understand the reason for me to make this request and respect my will of getting a full refund. I surely would love to subscribe to you again when this problem is fixed. Please let me know if the outage problem has been resolved in the future. Thank you, Kelley Jiang...