COMM 103 Floyd Chapters Study Guide PDF

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Download COMM 103 Floyd Chapters Study Guide PDF

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COMM 103 Study Guide Floyd, 1 COMM 103 Study Guide for Chapter 6 Understand the following concepts and terms well enough to be able to answer true/false, multiple choice, and matching questions about them. When you see the word “know” below, it connotes a definition, model, or list that contains several parts. When you see the word “understand,” it means the concepts are a bit more complex. Exam questions may ask you to identify terms and apply them to hypothetical situations. Good luck! Chapter 6 1. Know what listening is 2. Know the myths about listening 3. Understand how culture affects listening 4. Know the stages of effective listening (HURIER model) 5. Know the types of listening 6. Know the common barriers to effective listening 7. Know how to hone your listening skills

Sample Exam Questions

1. Drew wants to become a better empathetic listener. Which should he learn to do to hone his empathetic listening skills? a. Be a skeptic b. Evaluate a speaker’s credibility c. Understand probability d. Listen nonjudgmentally Chapter 7 1. Know why we relationships are important in our lives 2. Understand why we choose to form relationships with others (attraction theory, uncertainty reduction) 3. Understand why and how we maintain relationships (social exchange theory, equity theory, relational maintenance behaviors)

COMM 103 Study Guide Floyd, 2 4. Understand self-disclosure (characteristics, benefits, and harms) 5. Know the characteristics of friendships (including closeness in same-sex friendships) 6. Know the characteristics of social relationships in the workplace

Sample Exam Question 1. You disclose someone something about yourself to someone else, and you expect that they will then disclose something relatively equal in depth about themselves. This is called the: a. Norm of depth b. Norm of breadth c. Norm of assurance d. Norm of reciprocity Chapter 8 7. Understand the nature of intimate relationships (this includes the dark side box on obsession and stalking) b. Know the dialectical tensions c. Know the ways we manage these tensions (at the end of chapter) 8. Characteristics of romantic relationships 9. Forming and communicating in romantic relationships a. This includes Knapp’s stages of relationship development and dissolution b. How couples handle conflict, privacy, and emotional and instrumental conflict 10. Communicating in families a. Communication issues in families b. This includes roles, rituals, stories and secrets 11. Improving communication in intimate relationships a. This includes confirming and disconfirming messages (six types of each) b. Four destructive conflict behaviors Sample Exam Question 2. Will and Sally are in a romantic relationship. They are open and honest with each other about most things, but have agreed that they will not talk about past relationships or partners. Which way of managing dialectical tension are Will and Sally using? a. Recalibration b. Segmentation c. Disorientation d. Reaffirmation

COMM 103 Study Guide Floyd, 3 Chapter 15 1. Know the appeals or types of proof 2. Understand the different types of propositions 3. Know the organizational patterns 4. Know the logical fallacies 5. Understand the ways you can hone your persuasive speaking skills

Sample Exam Question a. Tom is persuading his parents to let him borrow their new car. He says, “I know you’re probably thinking I’m not trustworthy because I totaled my car, but I don’t do drugs or drink and I could be out partying all night.” Tom’s message isn’t convincing to his parents because he is using what logical fallacy? a. Slippery slope b. False-cause c. Either-or d. Red herring Media Literacy 1. Understand the differences between electronic and social media 2. Understand the theories impacting: a. Making Media Choices b. Why Messages Affect Us c. How messages affect health and wellness 3. Understand how and why we can improve our media literacy

Sample Exam Questions

1. If we want to research what messages are communicated during a news broadcast and how those messages progress from the editor’s desk to the newsroom, we will most likely employ what theory of media literacy? a. Cultivation theory b. Selective exposure

COMM 103 Study Guide Floyd, 4 c. Uses and gratifications d. Agenda setting...