Day 20 - Communicative Constitution of Organizations PDF

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Cliff Scott...

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Day 20 - Communicative Constitution of Organizations #Class/COMM2100

- What does communication have to do with shaping organizations?

Organization vs Organizing Communication in Organizations Container Metaphor Historically, communication “just happens in organizations.” Org

represents

Comm

What really matters is the “attitudes” & “values” (what the processes represent “Organizing” rather than “organization” Participating in a process of organizing. Organization: Static and relatively unchanging. Organizing: Dynamic, ongoing, and changing. Rather representing something. Open to multiple interpretations Ambiguity reduction Mcfiee: Communication Shapes organization Explains how the process of organization Basic assumptions: Organizations are perishable 4 Flows: like water flowing need to be constantly flowing through change 1 Membership Negotiation Communication that regulates the extent to which a person in an organization member like interview. Interview process for employment or volunteer work Vetting for clubs, student organizations Rush for Greek life Membership negotiation continues after the member is formally accepted into the organization

Socialization: learning what it means to be a member of an organization Happens mostly in informal ways, not formal training More likely to do the work if we have a sense of belonging 2 Self Structuring Communication that shapes the relationships among large organization’s members The org chart Course catalog Student or employee handbooks Work team or small groups in classes/labs Hierarchy Distance in large organizations impacts communications needs Closure: A sense of shared understanding that emerges in back-and-forth interactions The emails won’t stop until everyone is satisfied you’re all on the same page 3 Activity Coordination Communication that accomplishes the organization’s work towards their goals Goals are what separates an organization from a crowd All organizations have goals Activity coordination ranges from the mundane (out of office email message) to the extreme (first responder communication) Spontaneous communication by members to ensure goals will be met (calling in sick and getting the shift covered by someone else) 4 Institutional Positioning Communication between an organization and external entities No organization can survive on its own Organization are embedded within larger organizations, communities, cities, states, countries, culture, global community. How an organization communications with external

entities constitutes the organizations....