HMP1 Task Template PDF

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HMP1: Human Behavior in Orgs.

Course Code: HMP1 Student Name: Darian Robin Villalobos Date: 12/6/2017

A. List 3 national equal employment opportunity laws that impact JetBlue's hiring practices. 1. The Equal Pay Act of 1963 is a law that requires an employer to pay both genders the same amount of money, if their work is substantially the same. This would affect Jet Blue as they would need to show why the different packages they offer employers would not be discriminatory. 2. Jet Blue would also need to abide by Title VII of the Civil Rights Act of 1964. The act would forbid employers from making employment decisions on the basis of race, color, sex religion or national origin. Jet Blue would need to make sure that any adverse effects on a protected class would be due to a bona fide occupational qualification. 3. The Americans with Disabilities Act of 1990, which prohibits discrimination against individuals with disabilities, would also play a large role in Jet Blue’s recruiting practices. The restrictions medical examinations before providing a conditional job offer would be tricky for a large airline to navigate.

B. Recruitment Efforts B1 Internal Recruitment - List 1 internal recruitment method. 1. Jet Blue uses employee referrals to recruit its pilots. B2 External Recruitment - List 1 external recruitment method. 1. Jet Blue also used media advertisements, such as newspaper ads, to place job postings for their attractive work at home positions in Salt Lake City. B3 Recruitment Effects - Explain the effects of these methods on JetBlue’s recruitment efforts. 1. Due to Jet Blue having strong compensation packages – pilots were eager to encourage friends from competing airlines to apply with JetBlue. Not only did this help attract qualified applicants to a new company – but it assisted with the retention and growth of company culture. 2. The media advertisements let them reach a large pool of semi-skilled labor in a cost effective manner to do bulk hiring.

C. Personnel Selection at JetBlue C1. Describe the personnel selection interview process for mechanics and pilots at JetBlue. During the interview process – Jet Blue used its core values to decide on acceptable and unacceptable behaviors. They used these behaviors to ask situational and behavioral interview questions. Applicants had to go through several interviews and they interviews all had to agree before anyone was selected. C2. Explain JetBlue’s goal in utilizing this personnel interview process for mechanics and pilots.

By asking behavioral interview questions – the interview team was able to see the thought process used by an applicant to arrive at the decision to exhibit a specific behavior. This allowed them to see whether an applicant had the ability to exhibit values important to Jet Blue’s processes and culture.

D. List three factors that influence a performance appraisal system. 1. External factors such as labor unions can affect the performance appraisal system. Unions tend to favor using seniority based systems to decide on raises and promotions. 2. Legislation can also affect performance appraisal systems. Companies need to make sure their appraisal system doesn’t have a disproportionate negative impact on protected classes within their workforce. 3. A culture can also affect the performance appraisal system. A negative culture will have difficulty trusting the systems and would not allow for teams and individuals to perform to their full potential. This would cause the appraisal system to be inaccurate , no matter how well designed.

E. 360 Degree Performance Appraisal E1. Describe 3 advantages of using 360-degree feedback evaluation as a performance appraisal method. 1. Having several raters will allow multiple perspectives on an individual’s performance which allow for a more holistic view of an employee’s performance and helps eliminate bias. 2. Since the 360 performance appraisal has multiple raters – its makes the appraisal system easier to defend legally. 3. The 360 approach also focuses on a wider range of skills

E2. Provide a rationale for JetBlue utilizing a 360-degree feedback evaluation as a performance appraisal method. 1. Jet Blue is a company that focuses on its values. By using the 360 feedback evaluations – Jet Blue is able to include feedback from multiple sources including customer, coworkers, and supervisors. This is ideal for a company that prides itself on a customer-centric view.

F. List 4 employee-related factors that are essential in determining financial compensation.

1. The Employee’s experience 2. The Employee’s seniority 3. The Employee’s Job Performance 4.The Employee’s Organizational Memberships

G. Discretionary (voluntary) employee benefits: G1. Define three discretionary employee benefits. G1. Describe in what ways, if at all, JetBlue has incorporated those 3 discretionary employee benefits.

1. Jet Blue offered 20 days PTO for its pilots instead of traditional holidays – they also offered double pay for working on holidays. 2. Jet Blue offered medical coverage to all its employees. 3. Jet Blue offered stock options and 401k for its senior pilot. It did not offer these benefits to flight attendants or other employees whose positions were seen as short term.

References You should have one reference here for each distinct source you used in this paper. In other words, if you used 4 different books and articles and there is at least one in-text citation for each, you need to have 4 references here. Use Purdue OWL for questions on APA formatting. References need to be double-spaced and all but the first line of each need to be indented....