LA021881 - Diploma of community service PDF

Title LA021881 - Diploma of community service
Author Tina Ngoun
Course Community Services - Case Management
Institution TAFE New South Wales
Pages 7
File Size 195.4 KB
File Type PDF
Total Downloads 59
Total Views 129

Summary

Diploma of community service...


Description

Task 1 1. The three of Pam needs are safety needs as she is a victim of domestic abuse, she needs a need to feel safe and secure in her life and her environment. Another example of her safety needs are her physical safety. Seeking help for her medication and her well-being. Secondly, physiological needs; she takes medication to help her bipolar disorder but her medication has left her feeling flat and caused her to gain weight. She had gotten an inpatient treatment and it has stabilize her moods. Lastly, love and belonging needs; she tries to maintain a support network from her mum and her younger brothers. Pam’s three strengths are able to escape domestic abuse from her ex-partner and now is trying to rebuild her life. Getting treatment to help stablise her bipolar disorder. After getting her treatment she is able to learn living skills. Lastly, reconnecting with her mum and having the help of her younger brothers to help with her disability and living. By having the social connections between her mum and brothers will lead to better physical health.

2. Some support that are available to help Pam are Doctor/ hospital for her disorder, domestic services to help with domestic violence she has experience and employment services to help Pam look for jobs.

3. Extra information that I need to find are any pass medical history, her mental health and state of mind, her accommodation and home life and her relationship with other people which includes her family.

4. Some potential risks are lack of employment, abuse and mental health. As time goes on being unemployed, the more serious the health effects can escalate over time, with health conditions worsening and increased depression. Additionally, unemployed individuals have been shown to have lost friends and self-respect. Having no employment or losing a job could increase your chance of crime. You are more likely to commit robbery or burglary. Abuse from her partner can cause her to have low self-esteem within herself. Unable to perform tasks at work and feeling isolated from everyone. Having a mental health issue can lead to depression which poses a major risk of suicidal behaviour, inadequate self-care and murder. After experiencing abuse from her ex-partner and losing custody of her child, her emotions are all over the place. She can poses a danger to herself by causing self-injury or committing suicide.

5. Domestic violence service- White Ribbon White Ribbon Australia is part of a worldwide social campaign that aims to eradicate gender-based abuse. They aim for a community in Australia where both women and kids are safe. White Ribbon is the largest campaign in the world involving men and boys to end the abuse of men against women and girls, foster gender equality, and create new opportunities for men to develop relationships that are meaningful, safe and respectful. They purpose is to engage men to make the welfare of women a man’s problem as well. White Ribbon Australia works in partnership with and alongside several other groups working to end men's abuse against women. Their aim is to prepare men and boys and the society to take part in a social movement to end violence and abuse against women by men. They offer school programs; Breaking the Silence allows educational institutions to make a pledge to end discrimination against women. It builds on current efforts to strengthen a culture of respect and inclusion at all levels of the school system through instruction, employee role models, policies and practices, programming for information on domestic violence and enhanced relationships with families and neighbourhoods. The White Ribbon Australia Workplace Accreditation Program is a program that creates an organisational pledge to avoid violence against women, achieving 15 requirements to establish a safer and more respectful workplace under three principles. It acknowledges workplaces that are taking active action, accrediting them as a White Ribbon Workplace to end violence against women. The program encourages organisations, whether within or outside the organisation, to respond to and eliminate violence against women by helping women experiencing violence, keeping perpetrators responsible, supporting all workers to criticise unacceptable behaviour, and strengthening gender equality within the wider community. You’ll be able to contact them via phone. NSW Domestic Violence Line 1800 656 463 1800 671 442 TTY (Hearing impaired) Provides women and same-sex partners who experience or have experienced domestic violence with 24/7 telephone counseling, information and referrals. NSW Rape Crisis Centre 1800 424 017 Provides 24/7 mobile and online crisis therapy for everyone who has witnessed sexual harassment or is at risk.

Interrelate Family Centres 1300 473 528 Provide resources for communities, including support for multicultural families. Interrelate has 10 major geographic locations in the wider community across NSW and 26 outreach locations.

Link2home 1800 152 152 24/7 State-wide phone line to obtain shelter and assistance for persons who are homeless or at risk of homelessness.

Women's Domestic Violence Court Advocacy Service NSW Inc. 1800 938 227 Find a host of local support programs, including shelter, rehabilitation, financial support, support from the judiciary, legal aid, and links to government and non-governmental agencies. Legal Aid NSW 1300 888 529 Find facts and obtain access to free legal counsel face-to-face. The Law Society of New South Wales 02 9926 0333 In your immediate area, the Law Society of NSW will help you find legal aid & guidance. Child Protection Helpline 132 111 To investigate alleged child abuse or neglect, you can call the NSW Government Community Resources Hotline.

Staying Home Leaving Violence 1800 656 463 In partnership with NSW Police, the Staying Home Leaving Abuse service aims to eliminate the perpetrator from the family home so that you and your children can live safely where you are. It offers a variety of assistance, such as preparing for protection, strengthening home security, helping to handle budgets, helping children, and helping you with the complex legal process.

Women’s refuge service- My Momentum Their shelters offer crisis housing and safe rooms in northern New South Wales, to assist and support women and families urgently when seeking a safe new home. They offer temporary housing, through a support person, they provide individualised case management, safety planning and risk control knowledge. They support and referrals for programs such as counsellors, officers, mediation services for the court, financial support for victims, social support, family law and legal assistance. For Culturally and Linguistically Diverse (CALD) families in particular, referrals and help. This program is applicable to women and children who have witnessed domestic or family abuse and who meet the refugee qualifying requirements. You will be expected to pay to the housing while living at Momentum's refuge. Your contribution fee would be dependent on your earnings.

They offer community programs such as: Domestic and family violence support 1300 355 305 Their Domestic 24/7 programs offers trauma assistance for women and children who are fleeing domestic or family violence. Women witnessing domestic and family abuse, fearful for their own physical and emotional well-being and that of their children, are frequently forced to escape from their homes. In order to adapt to these conditions and insure your safety and well-being, Momentum delivers resources. This programs support women over the age of 16, with or without children who are homeless or at risk of being homeless due to domestic and family abuse.

Specialist Homelessness Service 1300 355 305 They insure that individuals are helped on a journey out of, or away from, homelessness by our affiliate networks and collaboration with outside organisations and services. For holistic assistance, they provide customised case management to resolve the factors that could lead to your housing condition. They also provide assistance in developing the skills you need to accomplish your aspirations and a healthy and stable home atmosphere. Momentum, as the lead agent, is fortunate to be part of a critical Specialist Homelessness Support Partnership that works in the Clarence Valley, Richmond and Northern Rivers areas through multiple neighbourhoods.

Children, Youth and Family- Clear Minds 1300 900 091 Clear Minds is a service for children and young adults who deal with or display early symptoms of mental health disorders before the age of 18. In the Tweed to Grafton area, Clear Minds will provide realistic and well-being assistance to youth, young adults and their families. They work together to identify means of offering aid with the guidance of a caring parent.

In order to offer scalable and sensitive support, the Clear Minds network partners closely with other municipal agencies. It delivers community education intended to bind children and young adults to their community while creating friendships, engagement and hope, fostering a sense of belonging and encouragement.

Community Activity Programs- Casino Community Garden For more information or to simply come and help, phone 02 6662 2898 As a community building initiative, the Casino's Community Garden was built in 2010. The garden has flourished since encouraging positive, community-based reform in an effort to improve the community by getting people together.

The garden depends on supportive neighbourhood organisations and volunteers, who donate their green thumbs and time to produce and care for the bountiful vegetables, fruit and herbs, inviting everyone to come and volunteer. The Casino Community Garden 'pays it forwards' to insure the community momentum is maintained, with all the harvested items donated to social health organisations.

Task 2

CASE MANAGEMENT PLAN Client’s Name: Pam Worker’s Name: Tina Overall Goal: Objective (Agreed goal)

Strategies to address each goal

What are you going to do?

How will you do it?

1.

Write down Pam’s name on waiting list for Housing accommoda tion

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2.

Help Pam find casual, part-time or full-time employmen t so she can start working

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Who is responsible?

Priority

Outcomes (Realistic and agreed indicators of success) How will you know you have achieved this?

Give contact details and refer Pam to housing agencies Contact the housing agency Making appointments to attend the office with client Help Pam fill out housing accommodation form

Pam- her responsibility to look for accommodation Tina- Offers support and referrals to help her

5.Selfactualisation needs. She has a desire to live in her own house.

Talk to the people Pam has been trying to find her accommodation to be sure that she is looking for one.

Offer her support make referrals to jobs or employment services help with making resumes and cover letters Help interview her by role playing. Help her prepare for interview such as dressing appropriately

Pam- Searching for jobs, preparing for interviews

2-Safety needs. Safety and security needs are becoming critical. She would want to feel in control of her life. Having financial security such as employment so she could be able to afford and pay for things.

Call the numbers that Pam has given resumes to, to make sure she is applying for work. Prepping Pam before going to the interview so she is more prepared.

Tina- Help support her by helping her fix up resumes or practice interview questions

Timeframe (Progress/Revie w) When will it be completed? Takes a day to write down Pam’s name on the housing accommodation waiting list. Could take weeks or months for her to get accepted as they need to review her application. Within a couple of months to half a year, she gets accepted. It can take one or two days to fix and review her resume and cover letters. It will also take a couple of days to a week to hand out resumes and apply for a job. It can take 1-2 weeks for her to hear back from the employer. If unsuccessful, she would take a couple of days to apply for more work and wait 1-2

3.

Help Pam maintain her visits to the psychiatrist to monitor her medication

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Planning weekly or fortnightly visits blister pack medication weekly if using medication Set reminders on phones, paper or sticky notes. Come with her to her appointments

Pam- Making sure she visits her psychiatrist if so she maintain stability.

1-Physiological needs. Needs to take medication/ monitor her medication. It is a requirement for human survival. If her mental health issue were in the way, she cannot function optimally.

Call the psychiatrist to make sure she has been visiting. Keep a close eye on Pam whether her moods drastically changes.

weeks to hear back. If successful within a month she will begin working. Schedule weekly or fortnightly visits for the first 3-4 months. As time goes by and her condition is not worsening, visit once a month from then. After a year, monitor her medication, no need to visit the psychiatrist....


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